Best Western Premier Tuushin Hotel

Hotels
8.4 (1053 reviews)
Prime Minister Amar Street 15 , Ulaanbaatar , mn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Cons:
Cleanliness issues in common areas
Limited breakfast options

Categories

Cleanliness
7.74
Some complaints about cleanliness of common areas and food.
Service
9.21
Highly praised, with specific mention of professional and kind staff.
Location
9.25
Excellent location near major attractions and shopping.
Room Quality
8.2
Spacious rooms with good amenities, though some issues with temperature control.
Amenities
8.23
Overall amenities rated well, but some disappointed with coffee machines and variety.
Value for Money
8.19
Good value considering overall experience, though some aspects could improve.
Food and Beverage
7.74
Breakfast options limited, some complaints about freshness.
Overall Experience
8.61
Overall satisfaction reported, with willingness to return by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:11

Property Description

Prime Location and Convenience
Located in the heart of Ulaanbaatar, Best Western Premier Tuushin Hotel offers easy access to major attractions such as State Government House and Sukhbaatar Square, making it the ideal choice for both leisure and business travelers.

Leisure and Wellness Facilities
Enjoy a range of leisure options during your stay, including a fitness center, mineral bath, and even a nightclub for those looking to unwind after a long day of exploring the city. The spa and sauna facilities provide the perfect opportunity for relaxation and rejuvenation.

Diverse Dining Options
Indulge in a culinary journey at the hotel's three restaurants, each offering a unique dining experience. From savoring steaks at Prime Grille Steak House Restaurant to enjoying international cuisine at Le Cabernet International Restaurant & Bar, there is something to satisfy every palate.

Experience the perfect blend of comfort, convenience, and luxury at Best Western Premier Tuushin Hotel. Book now for an unforgettable stay!

Important information:

The property provides chargeable shuttle service from Chinggis Khaan International Airport or Ulaanbaatar Railway Station. Guests who wish to use the service are kindly requested to inform the property in advance. Contact details can be found on your booking confirmation.

Please note that extra charges apply for late check-out and early check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1053 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.61
S
Semih solo_traveller tr
8
2026-06-10 via Nuitee
T
TempleRun Couples Canada
10
Aivy: Thank you for exemplary service!
Pros:

Thank you Aivy for your attention to detail and exemplary service!
We looked forward to breakfast because of you.

2026-06-05 via Tripadvisor
S
Serhat couple tr
10
2026-06-05 via Nuitee
B
beetcanner Friends getaway
10
Fabulous Hotel
Pros:

Decent water pressure and hot water on 21rst floor. Several English channels on TV. Very clean, well appointed hotel. BW only hires the best staff. two restaurants in hotel: Le Cabernet on the 1rst floor. Enjoy lamb soup "Kharkhog", carrots, spuds and lamb, a national dish. On the 25th floor is another eatery. Breakfast on 3rd floor, wide variety. You can't go wrong here with any palate. Ask for Decaf coffee. Sliced dragon fruit, a surprise. Electric tea kettle in the room. Ask for a room with a view. No problems with anything. Great, restfull stay.

2026-06-04 via Tripadvisor
P
Pey Ling family_with_children sg
9
Good, comfortable stay.
Pros:

Fantastic location with good facilities and nice breakfast.

Cons:

None.

2026-06-04 via Nuitee
I
inivaiiivajeany Family El Dorado, California
10
Hotel stay
Pros:

We stayed at the hotel with a travel group. The hotel was very clean and the rooms were spacious. The breakfast had a large variety of foods, The staff was very friendly and helpful especially Aivy in the dining room

2026-06-03 via Tripadvisor
K
K8992JClindab Friends getaway
10
Outstanding experience
Pros:

The BEST Western Tuushin in Ulaanbaatar was outstanding. The rooms were super clean, extremely comfortable bed/linens, and attentive staff. The breakfast was delicious, a special thanks to to the excellent Food/ Beverage Manager, Aiviy, and her amazing staff. Also we appreciated, Yhani, the Hotel Manager. We asked for directions to a local store and she walked us part way so we could find it.

2026-06-01 via Tripadvisor
S
Sair2929 Family Melbourne, Victoria
6
Pole Vault to the Bath
Pros:

Positives: the view, and walking distance to the main square. The bed is huge and comfortable.
Negatives: no usb points in the room, no PowerPoints beside the bed, you need a pole vault to get in the bath/shower. The shower water runs along the edge of the bath and floods the floor, there is a blind in the shower that gets drenched. The wifi is spotty and slow and every time you take out the keycard the wifi cuts out so you have to keep putting the password in. Also if there are two people in the room you need two keycards if you want the power on in the room (we were only given one).
Also worth noting is the terminology of ‘Club Room’, we have known club rooms to mean that there is complimentary snacks drinks in a club lounge. But they use the word ‘club’ as one would say superior or standard room. In other words it comes with no additional benefits.
As great as the location is, there are just too many functional issues to overlook.

2026-06-01 via Tripadvisor
D
Dana couple gb
9
Great central location & fantastic amenities
Pros:

Excellent central location. Staff were very helpful, early check in for a small fee, excellent breakfast!

2026-06-01 via Nuitee
B
bijayabose Couples Tampa, Florida
10
All About Aivy
Pros:

All About Aivy!!!

This young lady worked tirelessly to make our stay a success. She was attentive, always present to attend to our dietary needs. She worked the dining room staff efficiently.
Appreciate her thoughtfulness and hard hard work and wish her much success.

2026-05-30 via Tripadvisor
I
Ilvano solo_traveller fi
8
2026-05-26 via Nuitee
K
kamil ali solo_traveller tr
10
2026-05-25 via Nuitee
J
João solo_traveller pt
10
Conforto, muito bem localizado e com ótimas vistas da cidade
Pros:

A localização é excelente, mesmo no centro da cidade. A poucos minutos a pé de imensos pontos de interesse e de autocarros para vários destinos, inclusive para o aeroporto. Os funcionários são simpáticos e prestáveis, o quarto é limpo, confortável e com uma excelente vista sobre a cidade. O pequeno-almoço é excelente.

2026-05-24 via Nuitee
A
Anna Bordunova solo_traveller kz
10
2026-05-24 via Nuitee
A
Alexander couple de
7
Great location with poor breakfast
Pros:

Good location in the center of Ulaanbaatar. Modern facilities with quick elevators (important in such a high building!). Nice of the hotel to provide a small take-away breakfast on case of early check-out.

Cons:

Overwhelmingly average breakfast, not worthy of a 5 star hotel (not even fresh bananas/ apples). We had ordered a taxi for 5am but the one that was reserved didn’t arrive, so we had to wait for an alternative- Hotel should improve the selection of its partners and ensure smoother service. The massage was of average quality.

2026-05-23 via Nuitee
J
JIMIN solo_traveller kr
8
Pros:

It offered a great view overlooking Sükhbaatar Square, and all of the staff were extremely friendly. The staff spoke English very well, which made everything very convenient. In particular, most of the major tourist attractions were within walking distance, making the location especially convenient for travelers.

Cons:

Personally, this seemed to be a common characteristic of Best Western hotels, but the breakfast was more disappointing than expected. If you’re simply satisfied with having breakfast included, it’s acceptable — but if you go in with high expectations for the breakfast itself, the disappointment can be quite significant. It may just be my personal impression, but considering the room rate, the breakfast felt rather underwhelming. Other than that, however, I was very satisfied with the overall stay.

2026-05-22 via Nuitee
M
Miki couple jp
9
2026-05-20 via Nuitee
M
Miki couple jp
9
快適
Pros:

朝食スタッフのAiry さんにとても親切にしていただきました。
朝食スタッフは皆さん良く気がつき一生懸命仕事していて快適でした。
バーに日本語が話せるバーテンダーがいました。
スタッフは英語を話しタクシー手配などもスムーズにできます。
25階のレストランは味も雰囲気もスタッフもとても良かったです。

Cons:

洗面台のソープが前客の使用済みのものが置かれてあった。
フロントが人によって対応が全く違う。
スパメニューがフロントで教えられたメニューと違い1人利用のジャグジーが使えず2人分の料金を支払った。最初からわかっていれば2人でジャグジーを利用しマッサージの時間をずらすことができたので無駄な支出であった。

2026-05-20 via Nuitee
V
vincemT100UK Family
10
Breakfast Staff was Awesome :-)))))))
Pros:

Aivy was excellent,,, everyday help,, we had so much fun… food was decent,,, the staff was cheerful everyday,,, again Aivy was just a dream to deal with,,, can’t wait to come back.

2026-05-19 via Tripadvisor
P
Pavel solo_traveller by
6
Pros:

Location
Mini-bar

Cons:

Housekeepers started to knock early in the morning to someone and woke up whole floor.
Horrible doors. If someone close, all neighbors on the floor hear sound of wooden punch. All night long, early breakfast time. Also, close room shower can add some impression about living there. iWell sleep it is not about this place.

2026-05-17 via Nuitee