WoodSpring Suites Richmond West I-64

Hotels
•
WoodSpring
8 (281 reviews)
6900 W Broad St , Richmond , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Poor cleanliness
Damaged rooms

Categories

Cleanliness
5.64
Multiple reviews indicate poor cleanliness with dirty linens and furniture.
Service
9.61
Several positive mentions of friendly and helpful staff, especially Jovonn and Ty.
Location
8.65
Issues with safety concerns raised, but no specific positive or negative mentions.
Room Quality
6.1
Some rooms reported in poor condition, including damages and lack of cleanliness.
Amenities
8.63
Amenities not explicitly mentioned but assumed standard for hotels of similar rating.
Value for Money
8.09
Mixed sentiments due to poor room conditions despite some service praise.
Food and Beverage
8.64
No specific feedback on food and beverage; standard quality for this hotel tier.
Overall Experience
8.61
Mixed experiences, balancing positive customer service against severe cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:45

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 12 km from Greater Richmond Convention Centre, WoodSpring Suites Richmond West I-64 offers free WiFi and parking. Explore nearby attractions like the Museum of Confederacy and Kings Dominion Amusement Park.

24-Hour Front Desk: Enjoy peace of mind with our attentive staff available round the clock to assist you during your stay.

Easy Access to Local Attractions: With University Stadium and Virginia Commonwealth University School of the Arts within a short distance, and Richmond International Airport just 25 km away, your travel needs are covered.

Book your stay at WoodSpring Suites Richmond West I-64 now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

8
Based on 281 reviews
Cleanliness: 5.64
Service: 9.61
Location: 8.65
Room Quality: 6.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
N
Nathon • couple • us
10
2026-09-17 • via Nuitee
K
Karen king • solo_traveller • us
8
Pros:

The staff was very nice and professional

Cons:

The low toilet 😂

2026-09-11 • via Nuitee
P
Perez • couple • us
8
2026-09-11 • via Nuitee
P
Pair • solo_traveller • us
7
2026-09-03 • via Nuitee
P
Phanor • couple • us
1
I will never go go to there again and they stole my mini fan
Pros:

I had a smoking room

Cons:

That I couldn’t have an accessible room for the disabled that I am, the toilet was so low that it took me a while to get out. So expensive that the money was not worth it

2026-08-25 • via Nuitee
P
Phanor • couple • us
1
I will not go to this hotel ever again and expensive for no reason
Pros:

Had a smoking room and the stove and full fridge

Cons:

They didn’t have disable accessible rooms on the 4th floor

2026-08-25 • via Nuitee
P
Phanor • couple • us
1
2026-08-25 • via Nuitee
J
Jade • solo_traveller • us
1
Horrible nasty dirty room
Pros:

Nothing lady in the front was super sweet but the hotel was extremely dirty roaches everywhere

Cons:

Roaches everywhere very dirty sheets dirty

2026-06-28 • via Nuitee
A
Anjanette • family_with_children • us
1
Two minutes was too long. The hotel was a disgusting mess.
Pros:

The place was disgusting. After being hit with the smell of weed during check in, we went to our assigned room and walked right back out again. The room was dirty, moldy, damp, smelly and that was before I checked the beds. We did not stay, and because the cost was non-refundable, were left out of pocket. The whole experience was aweful and I would heartily recommend that no one stays there.

If I could give minus points, I would.

Cons:

See above

2026-06-22 • via Nuitee
D
Deiby • solo_traveller • us
2
Pros:

Location

Cons:

The room

2026-06-21 • via Nuitee
B
Barbara • family_with_children • us
5
Pros:

Nothing, the room needs to be repaired and/ or remodeled, the condition of room furnishings was horrible. Morning could not come fast enough for me to leave.

Cons:

Everything !

2026-06-14 • via Nuitee
M
McVay • solo_traveller • us
1
2026-06-08 • via Nuitee
Q
Quonekka • couple • us
6
It was good for a while.
Pros:

The amenities and location

Cons:

My room door was left open by housekeeper.

2026-06-06 • via Nuitee
K
King • solo_traveller • us
1
2026-05-27 • via Nuitee
L
Larry • couple • us
3
I would not stay there again
Pros:

I like the location

Cons:

I do not like the fact that I had a confirmation for my rooms when I get there my rooms was not available. They had to find me a room and the price was still about the same for a single bed when I supposed to had two double beds so me and my guest have to sleep in the same bed.

2026-05-25 • via Nuitee
T
Terrese • couple • us
5
2026-05-22 • via Nuitee
Q
Quonekka • couple • us
10
2026-05-18 • via Nuitee
Q
Quonekka • couple • us
10
Pros:

How convenient it is to work and restaurants.

Cons:

N/a

2026-05-15 • via Nuitee
D
Dale • couple • us
1
Pros:

Nothing at all.

Cons:

I was asked to check the room before we accepted it. The place was not what I expected at all. Poor quality beds in the room and it seemed the place was used to provide housing for disadvantaged people. We canceled and walked out.

2026-05-14 • via Nuitee
F
Frankel • solo_traveller • us
3
Yuck! Never again.
Pros:

Convenient location

Cons:

Resident hotel with what appeared to be homeless or displaced residents. Hall carpets were dirty, top of refrigerator in the room dirty. Loud music and partying into the late evening. Insufficient number of towels The only positive was the front desk clerk who did his best given the circumstances. Never again!

2026-05-13 • via Nuitee