Hotel Bienvenue

Hotels
8.1 (966 reviews)
Spoorsingel 24 , Rotterdam , nl
+31 10 466 9394

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Laundry
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Cleanliness in general
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including unvacuumed floors and a dirty room.
Service
8.9
Guests appreciated the helpfulness and professionalism of the staff.
Location
8.94
The hotel is conveniently located near the train station, which guests valued highly.
Room Quality
7.39
Rooms were described as small and some facilities were lacking, but overall okay.
Amenities
7.92
Basic amenities were provided, but some complaints about missing items like shower gel.
Value for Money
8.38
Guests felt they received good value for their stay compared to other options.
Food and Beverage
7.93
Breakfast was positively noted, but no other food services mentioned.
Overall Experience
7.9
Overall experience was rated positively though with some issues, consistent with rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:56

Property Description

Convenient Location
Hotel Bienvenue, just 350 meters from Central Station in Rotterdam, offers non-smoking rooms with free WiFi. Explore the city with ease!

Comfortable Accommodation
Enjoy cable TV in every room, with the option of an en suite bathroom or shared toilet. Relax and unwind in our cozy and clean rooms.

Great Facilities
Take advantage of our garden, shared kitchen, lounge, and laundry facilities. Everything you need for a comfortable stay is right here.

Ready to experience Rotterdam from the heart of the city? Book your stay at Hotel Bienvenue now!

Important information:

Please note that arrival past regular check in times is not possible.

From April on there will be renovation on the building of the property and the two buildings on each side. Most of the inconvenience will be on Wednesday, Thursday and Friday until 3 PM.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 966 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 7.9
S
Sonia • solo_traveller • it
2
Non lo sceglierei di nuovo
Pros:

Posizione ottima e proprietario gentile e disponibile ad accontentare le nostre richieste

Cons:

Stanza bollente piena di zanzare, disponibili solo 2 ventilatori troppo rumorosi per riuscire a dormire. Non abbiamo dormito per tutta la notte. Scalini molto pericolosi per salire in camera.

2026-08-29 • via Nuitee
H
HJM • extended_group • nl
1
Te basic om een hotel te kunnen noemen
2026-08-27 • via Nuitee
L
Lyda • family_with_children • ca
6
Pros:

Great location, walking distance to metro station, room was big for the 3 of us. Host is very friendaly.

Cons:

we wish we could have eat our breakfast in the reception where there was a comfortable dining table and sofa, however, the door was lock and we could not access it before 9am.

2026-08-26 • via Nuitee
W
Wilma • solo_traveller • nl
8
Top!
Pros:

De lokatie

Cons:

De trap naar boven. Erg smalle treden niet voor mensen die moeilijk lopen.

2026-08-23 • via Nuitee
C
Chaimae • couple • ma
10
2026-08-23 • via Nuitee
M
Mattes Morgenlicht • family_with_children • de
2
Cons:

Dank Booking.com-dynamic-pricing bekommt man eine sehr einfache Absteige mit höllischem Bauarbeiterlärm ab 7 Uhr, verstellten Wegen zum Zimmer (Flur als Fahrradabstellplatz) zu 4-Sterne Preisen. Geht gar nicht!

2026-08-15 • via Nuitee
A
Aicha • extended_group • fr
9
Un super logement
Pros:

Chambre de bonne taille, propre, des lits ajustables, un petit extérieur très agréable en plein été, une bouilloire avec des thés à disposition, une grande salle de bain. De plus l'hôtel est à 2 pas de la gare et juste à côté d'un petit parc sympa !
Nous avons facilement pu communiquer avec le gérant pour organiser une arrivée plus tôt.

Cons:

Le rideau de douche est noir donc quand on le tire, ça tamise beaucoup la lumière et on ne voit plus grand chose.
Les gens d'une autre chambre avaient laissés leurs vélo dans le couloir, quand nous avons dû sortir avec nos bagages ça nous a compliqué le passage.

2026-08-13 • via Nuitee
V
van Krugten • solo_traveller • nl
8
Pros:

Rustige locatie aan een mooi park. CS op loopafstand.

2026-08-13 • via Nuitee
K
Kuriblo • family_with_children • de
8
Zeer schone kamers, dit overtrof alle verwachtingen.Het hotel ligt op een fantastische locatie.
Pros:

Ik beveel dit hotel aan. Het heeft 2 sterren, maar de hygiëne is uitstekend en de eigenaar is erg vriendelijk. Het ligt op een geweldige locatie vlakbij een park en het treinstation is op 10 minuten loopafstand.

2026-08-10 • via Nuitee
M
marcela • couple • es
8
2026-08-10 • via Nuitee
N
Nassir • solo_traveller • au
9
Pros:

The property was located in a very good location or especially for my case, needing the train station the next day with a heavy luggage and also close to the shops and centre. Speaking of heavy luggage also, the stuff. Ed, and service were great and thoughtful; especially in sorting out my heavy luggage. All in all, it was very affordable and comfortable for a night in.

2026-08-04 • via Nuitee
J
Julien • extended_group • be
7
Pros:

Friendly receptionist
Nice terrasse
Convenient location near the station

Cons:

There was a loud ventilation noise in my room all throughout the night
The bed wasn't entirely made, the duvet was not put in its cover
Stairs were steep, ok for me, maybe not for everyone

2026-07-24 • via Nuitee
A
Aida • solo_traveller • es
9
2026-07-24 • via Nuitee
A
Arkadii • family_with_children • de
7
2026-07-19 • via Nuitee
L
luzia • couple • ch
7
2026-07-15 • via Nuitee
C
cecilia • couple • es
7
2026-07-13 • via Nuitee
R
Richard • couple • us
10
Will definitely come back!
Pros:

Comfortable room, 5 minute walk from train station, lovely surroundings. Ed was very helpful, friendly and accommodating. Super stay, highly recommend.

Cons:

Loved walking the area.

2026-07-13 • via Nuitee
S
Sjoerd • couple • nl
8
2026-07-13 • via Nuitee
P
Paul NL • couple • nl
8
2026-07-12 • via Nuitee
S
Simone • solo_traveller • ch
10
Pros:

Location, communication was great with Ed, 2 fans in the room, comfortable mattresses

Cons:

Towels were small and a bit old, but if asked, you can get more.

2026-07-12 • via Nuitee