Hotel Bienvenue

Hotels
8.1 (914 reviews)
Spoorsingel 24 , Rotterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Cleanliness in general
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including unvacuumed floors and a dirty room.
Service
8.9
Guests appreciated the helpfulness and professionalism of the staff.
Location
8.94
The hotel is conveniently located near the train station, which guests valued highly.
Room Quality
7.39
Rooms were described as small and some facilities were lacking, but overall okay.
Amenities
7.92
Basic amenities were provided, but some complaints about missing items like shower gel.
Value for Money
8.38
Guests felt they received good value for their stay compared to other options.
Food and Beverage
7.93
Breakfast was positively noted, but no other food services mentioned.
Overall Experience
7.9
Overall experience was rated positively though with some issues, consistent with rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:56

Property Description

Convenient Location
Hotel Bienvenue, just 350 meters from Central Station in Rotterdam, offers non-smoking rooms with free WiFi. Explore the city with ease!

Comfortable Accommodation
Enjoy cable TV in every room, with the option of an en suite bathroom or shared toilet. Relax and unwind in our cozy and clean rooms.

Great Facilities
Take advantage of our garden, shared kitchen, lounge, and laundry facilities. Everything you need for a comfortable stay is right here.

Ready to experience Rotterdam from the heart of the city? Book your stay at Hotel Bienvenue now!

Important information:

Please note that arrival past regular check in times is not possible.

From April on there will be renovation on the building of the property and the two buildings on each side. Most of the inconvenience will be on Wednesday, Thursday and Friday until 3 PM.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 914 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 7.9
S
Safitri • solo_traveller • id
9
2026-05-23 • via Nuitee
M
Michel • couple • fr
9
Séjour rendu agréable grâce a la gentillesses du patron du lieu
Pros:

L’accueil chaleureux du maître des lieux, la vue et la proximité avec la gare centrale

Cons:

Les escaliers difficiles à monter et à descendre avec des bagages encombrants pour accéder aux chambres aux 1er et 2eme étages mais c’est typique aux maisons hollandaises.

2026-05-22 • via Nuitee
Z
Zehra Sultan • family_with_children • tr
9
2026-05-21 • via Nuitee
M
Muhammad • solo_traveller • gb
8
2026-05-21 • via Nuitee
R
Ristea • extended_group • be
9
Pros:

I really appreciated the way the miscommunication was handled. Thank you for that!

2026-05-18 • via Nuitee
J
Julian • extended_group • nl
10
2026-05-18 • via Nuitee
J
Jacopo • couple • gb
7
Great value for staying overnight near central station
Pros:

Great location for short / overnight stays.

Cons:

Very basic offer only note is that stairs are quite deep and not suitable for people with disabilities

2026-05-17 • via Nuitee
E
Edwin • solo_traveller • de
7
2026-05-17 • via Nuitee
J
Junshe • solo_traveller • nl
7
2026-05-14 • via Nuitee
F
Filali • couple • de
9
2026-05-13 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
10
Excellent stay.
Pros:

That was exactly what I needed. A convenient room, close to the train station, at an affordable price. The mattress is superb, and I had a perfect night's sleep. The room was clean, with a nice view of a small canal. There was a kettle and all the essentials for instant coffee or tea. Great value for money, I highly recommend it.

2026-05-10 • via Nuitee
M
Media • solo_traveller • nl
7
Goed!
Pros:

Erg vriendelijk en behulpzaam personeel (eigenaar?)
Kamer is erg schoon, bed is prima 😊
Ligging is goed, vlakbij CS Rotterdam.

Cons:

alleen wat jammer is de verwarming doet het het in de koude kamer en het was iin de ochtend motor van een machine staat aan en maakt een lawaai. Maar voor een nachtje was goed!

2026-05-09 • via Nuitee
O
OLGA LUCIA • extended_group • co
9
Pros:

The location, clean and the host very kind.

2026-05-09 • via Nuitee
F
Fernando • solo_traveller • us
8
2026-05-07 • via Nuitee
Z
Zakia • solo_traveller • be
8
Séjour agréable
Pros:

Hotel situé dans un beau quartier calme à 5 min à pied de la gare en face d'un lac magnifique. Le gérant était sympathique et serviable. La chambre était propre et les lits confortables. La chambre donnait sur une cour jardin dans laquelle on a pu profiter avec les enfants.

Cons:

La chambre n'est pas insonorisée.

2026-05-04 • via Nuitee
L
Luca • solo_traveller • be
10
2026-05-02 • via Nuitee
C
Chi May • couple • nl
3
Cons:

Noisy, old, not so clean

2026-04-24 • via Nuitee
R
Rifat • solo_traveller • nl
10
Pros:

Gezellig kamertje

Cons:

Niks

2026-04-23 • via Nuitee
A
Ayse Aysu • couple • hu
9
Comfortable, very nice place to stay
Pros:

The room, beds were so comfortable, the worker Eddy was very kind to us

Cons:

Everything was very good!

2026-04-21 • via Nuitee
A
Alessandro • couple • it
10
Pros:

Posizione ottima, 5 minuti a piedi da Rotterdam Centraal. Il proprietario fantastico, molto gentile e disponibile! Camera pulita e dotata di tutti i comfort. Devo dire un po' fredda, ma quel periodo le temperature nei Paesi Bassi erano molto rigide.

2026-04-21 • via Nuitee