Hôtel Le Portneuvois

Hotels
7.1 (292 reviews)
101 Rue Siméon-Delisle , Portneuf , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
5.45
Multiple reviews indicate issues with cleanliness, including dirty hallways and rooms.
Service
8.95
Staff were friendly and helpful despite language barriers.
Location
8.95
The location was favorable, with easy access to main roads.
Room Quality
6.95
Room quality mentioned several issues but some reviews noted spaciousness.
Amenities
7.15
Basic amenities were provided, but there were complaints about lack of coffee in rooms.
Value for Money
6.45
Several reviews indicated the price was too high for the quality received.
Food and Beverage
5.45
No breakfast provided, which was a common complaint.
Overall Experience
7.45
Experience was generally poor due to cleanliness and service issues, but friendly staff and good location helped.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 10:43

Property Description

Convenient Location
Located in the heart of Portneuf, Quebec, Hôtel Le Portneuvois is a stone's throw away from the picturesque marina of the Saint Lawrence River.

Comfortable Accommodations
Each room at our hotel is designed to offer ultimate comfort, featuring amenities such as an in-room fridge, coffee machine, and air conditioning. Upgrade to one of our suites for a luxurious spa bath experience.

Fantastic Facilities
Start your day right with a delicious continental breakfast or unwind with a drink at our on-site bar. With ample parking, conference rooms, and banquet facilities, we cater to all your needs seamlessly.

Ready to experience a perfect blend of convenience and comfort? Book your stay at Hôtel Le Portneuvois now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 292 reviews
Cleanliness: 5.45
Service: 8.95
Location: 8.95
Room Quality: 6.95
Amenities: 7.15
Value for Money: 6.45
Food and Beverage: 5.45
Overall Experience: 7.45
V
Vanessa • family_with_children • ca
4
2026-06-29 • via Nuitee
C
Claire • solo_traveller • ca
5
Pros:

Le prix.

Cons:

Manque de service sérieux et de professionnalisme pour un établissement inscrit comme un hôtel.

2026-06-29 • via Nuitee
J
John • couple • nz
2
Worst I’ve experienced in North America
Pros:

No breakfast, useful location.

Cons:

Place was unkept and filthy. Garbage on front door and it didn’t get better inside. Fridge not plugged in, tv remote didn’t work, no internal phone, no cups tc just two dirty glasses. Staff bought in a coffee machine that only worked once. Disgraceful . Only one other guest that night and I can see why.

2026-06-25 • via Nuitee
M
Marc • solo_traveller • ca
6
Propre, dépanne bien
Cons:

Entretien extérieure dont la végétation de présentation et décoratif besoin d'un oumff. L'endroit semble fatigué. Pliage des serviettes de bain à même la réception sur le divan. Plexiglass encore présent à la réception créant un manque de chaleur dans l'accueil entre le client et l'employé(ée). Suraffichage improvisé partout à la réception avec des directives ou informations floues. Salle à manger fermée pas optimisé comme lieu de travail comme le pliage des serviettes de bain par exemple. Rideau de douche mal adapté et mal situé pour le modèle de douche laissant l'eau s'échapper au plancher. Chaînes de télé moins conviviales dans ce qui est dispos. Personnel bien agréable

2026-06-22 • via Nuitee
M
Mathieu • solo_traveller • ca
5
Cons:

Matelas trop mou, ventilateur de salle de bain pas nettoyer depuis longtemps, toile d'araignée dans les coins de la salle de bain, parfum beaucoup trop intense dans la chambre, stationnement pratiquement pas éclairé et personnel ne parlant presque pas français.

2026-06-21 • via Nuitee
J
Jean • solo_traveller • ca
3
Cons:

propreté... notre chambre est une ancienne salle de réunion, rangée de néon au plafond, douche pas invitante... bref on y retourne plus!

2026-06-17 • via Nuitee
J
Janine • couple • ca
5
Biking through …
Pros:

Adequate for 1 night

Cons:

Off bike path… nothing in area to walk to. Nice people but they live in the restaurant.

2026-06-15 • via Nuitee
A
Alain • couple • ca
8
On regardera aussi autre choix si on retourne dans le secteur…
Pros:

L’endroit est tranquille et confortable…

Cons:

La propreté était moyenne.

2026-06-15 • via Nuitee
G
Guy • couple • ca
4
Pros:

On a été obligé de demander au propriétaire d’allumer les lumières des corridors!
C’est mon 2ème séjour à l’hôtel et c’était la même chose la première fois

2026-06-15 • via Nuitee
S
Sophia • family_with_children • ca
8
5/5 would stay again. Room was very large, the beds were comfortable, the location was great!!
Pros:

Staff was exceptional! Very pleased with their service. Beds were comfortable. Room was very large and spacious! Great with my two children. Will book again in future.

Cons:

The shower curtain

2026-06-15 • via Nuitee
M
Marc • couple • ca
3
Cons:

Le personnel ne parlait pas français et ça sentait la mort dans le corridor, ça sentait vraiment le corp d'un animal en putréfaction, c'était une odeur intolérable

2026-06-08 • via Nuitee
C
cwh3291 • solo_traveller • us
7
Average hotel at reasonable price
Pros:

Able to keep our bikes in room. No stairs to reception. Short walk to convenience store.

Cons:

No breakfast. One set of towels for two people, but reception supplied another when asked.

2026-05-22 • via Nuitee
B
Bernard • couple • fr
7
2026-05-21 • via Nuitee
E
Elizabeth • couple • ca
10
Excelente
2026-05-11 • via Nuitee
G
Germain • solo_traveller • ca
8
2026-05-10 • via Nuitee
B
Buteau • solo_traveller • ca
8
2026-04-07 • via Nuitee
G
Ghislain • family_with_children • ca
5
Pros:

Rapidité

Cons:

Vieux et défraîchi

2026-03-16 • via Nuitee
A
Angga • couple • kw
10
Pros:

good excellent, food delicious , im like view

Cons:

nothink

2026-03-09 • via Nuitee
C
Craig • family_with_children • ca
5
Pros:

It was close to our event.

Cons:

Oder and room smelt like a smoker lived in it.

2026-03-06 • via Nuitee
A
Anthony • solo_traveller • ca
4
2026-03-03 • via Nuitee