Cititel Express Ipoh

Hotels
7.8 (3195 reviews)
No 2, Jalan S.P. Seenivasagam , Ipoh , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Good location
Reasonable price
Friendly staff
Modern facilities
Cons:
Limited parking
Room size
Noise issues
Lack of amenities

Categories

Cleanliness
7.03
Most reviews mentioned clean facilities, but issues with noise and missing amenities affected overall cleanliness perception.
Service
8.5
Staff were courteous and provided fast check-in, although some felt service could have been more informative.
Location
8.84
Location is praised for accessibility to waterfront and local attractions; however, safety concerns were mentioned regarding pedestrian access.
Room Quality
6.99
Rooms were reported as small with poor sound insulation, leading to a less favorable perception.
Amenities
7.52
Some essential amenities were missing and parking was a significant issue, leading to a lower score.
Value for Money
7.98
Reviews indicated reasonable pricing, but issues with amenities affected perceived value.
Food and Beverage
7.53
Breakfast availability was highlighted as needing improvement.
Overall Experience
8
While certain aspects were satisfactory, the overall experience was mixed due to parking and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Convenient Location and Parking
Situated close to Ipoh Parade and AEON Mall Kinta City, guests enjoy easy access to shopping and dining. With free private parking, guests have added convenience during their stay.

Comfortable Rooms with City Views
Rooms at Cititel Express Ipoh are equipped with modern amenities including air conditioning, flat-screen TVs, and safety deposit boxes. Guests can enjoy scenic city views from selected rooms, adding to their overall experience.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering a variety of options including à la carte, continental, and Asian choices. Guests can fuel up for their day of exploration in Ipoh.

To experience convenience, comfort, and great breakfast options, book your stay at Cititel Express Ipoh now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In line with the Malaysia government’s decision to implement Sales and Service Tax (SST) of 6% effective 1st January 2022, this tax is not included in the room rate and must be paid upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3195 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.84
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
K
khairul • couple • my
9
Superb and staff friendly
2026-05-23 • via Nuitee
R
Raja Noorkumalasari • solo_traveller • my
7
Pros:

The room is clean

Cons:

Car park was too far fr the hotel

2026-05-23 • via Nuitee
M
Mazlina • extended_group • my
9
IT WAS A VERY NICE AND WARM STAY . I LOVE EVERYTHING. THE ROOM, SERVICE & THE CAFE
2026-05-22 • via Nuitee
S
Say Leng • couple • my
10
2026-05-22 • via Nuitee
Z
Zulkurnain • couple • my
7
Overall Stay was nice but parking is bad
Pros:

Cosy

Cons:

Parking!!!!

2026-05-22 • via Nuitee
S
SUII CHOON • couple • my
10
2026-05-21 • via Nuitee
S
Syed Suhailudeen • solo_traveller • my
10
2026-05-19 • via Nuitee
F
FR Razdean • couple • my
7
Quick want covenience
Pros:

Good

Cons:

Parking

2026-05-18 • via Nuitee
大越 • solo_traveller • jp
8
大変良かった
Pros:

スタッフがフレンドリーで親切、礼儀ただしい　好印象

Cons:

特になし

2026-05-17 • via Nuitee
D
Doris • couple • sg
6
The only plus point is the convenience of going to the old town.
Pros:

It is near the old town with many traditional food and eateries!

Cons:

Only provide the minimum towel & toiletries! Can’t even provide a hand or face towel in the room! It’s just 2 sty towels and that’s it!

2026-05-17 • via Nuitee
D
DR MASITAH • couple • my
10
2026-05-17 • via Nuitee
S
Shashnan • solo_traveller • my
10
2026-05-17 • via Nuitee
S
Suhana • solo_traveller • my
10
2026-05-16 • via Nuitee
N
Nushara • extended_group • lk
10
2026-05-16 • via Nuitee
D
Dr Harlina Halizah • couple • my
8
Pleasant for a two-day work trip
Pros:

Location, location, location
7-11 outlet at the ground floor level
Breakfast at the cafe - on 12th floor

Cons:

The basement parking - not suitable for MPV

2026-05-16 • via Nuitee
K
Khoo • family_with_children • my
8
2026-05-16 • via Nuitee
A
Azila • extended_group • my
10
Near the KTM station, comfortable stay
Pros:

Near to KTM Train station. The room we have so clean and spacious

Cons:

Nothing

2026-05-16 • via Nuitee
L
Lydia Rahayu • solo_traveller • my
8
2026-05-15 • via Nuitee
N
Navin Francis • solo_traveller • my
10
Pros:

Central location to town. Clean and well designed room.

Cons:

Parking is limited

2026-05-12 • via Nuitee
R
Ratnawati • couple • my
5
Staying there during the weekend was unpleasant due to the uncomfortable smell.
Pros:

location of this hotel

Cons:

Room - The room has a musty and unpleasant smell due to the foul odour coming from the toilet, possibly caused by a blockage or improper water flow
toilet - The toilet has a bad smell

2026-05-11 • via Nuitee