Cititel Express Ipoh

Hotels
7.8 (3309 reviews)
No 2, Jalan S.P. Seenivasagam , Ipoh , MY
+60 5-208 2888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (Old Town, near station and attractions)
Friendly/helpful staff
Clean rooms and nice ambience
Good breakfast/food options
Value for money and occasional complimentary upgrades
Convenient on-site 7‑11 and security
Suitable for short family stays
Cons:
Limited parking and reliance on off-site shuttle with time restrictions
Pillow quality (only one very soft pillow provided)
Inconsistent hot water and low water pressure
Some rooms are compact
Reported toilet/washroom smell by at least one guest
Loading area congestion from laundry/service vans
Extra charges or inconveniences (e.g., charge for 3rd pillow, check-out inspection delays)

Categories

Cleanliness
7.4
Multiple reviews note the rooms are clean and the hotel has a nice ambience, but at least one guest reported an uncomfortable toilet/washroom smell, so cleanliness is generally good with isolated issues.
Service
8.6
Staff repeatedly described as friendly, very good and helpful; reception provided a complimentary room upgrade in one case and security/staff interactions were praised.
Location
9.2
Consistently praised as strategic and very convenient—close to Old Town attractions, the railway station, shopping and dining within walking distance; reviewers emphasized excellent location.
Room Quality
6.8
Rooms are generally clean and comfortable for short stays, but guests reported issues: only one (very soft) pillow, occasional lack of hot water and low water pressure, and some rooms felt slightly compact.
Amenities
6
Amenities are mixed: on-site conveniences such as a 7‑11 and security were noted, but parking is limited, often off-site with a shuttle that has time restrictions, and loading/parking congestion was reported.
Value for Money
8
Several guests explicitly called the hotel 'value for money' and appreciated upgrades and pricing relative to location—overall good perceived value.
Food and Beverage
8.4
Breakfast and food received positive mentions (good selections, 'Food Number 1' and enjoyed views); some guests skipped hotel breakfast due to nearby options, but F&B sentiment is overall positive.
Overall Experience
8
Overall sentiment is positive — convenient location, friendly staff and generally clean rooms made for a pleasant short stay despite parking constraints and some room-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location and Parking
Situated close to Ipoh Parade and AEON Mall Kinta City, guests enjoy easy access to shopping and dining. With free private parking, guests have added convenience during their stay.

Comfortable Rooms with City Views
Rooms at Cititel Express Ipoh are equipped with modern amenities including air conditioning, flat-screen TVs, and safety deposit boxes. Guests can enjoy scenic city views from selected rooms, adding to their overall experience.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering a variety of options including à la carte, continental, and Asian choices. Guests can fuel up for their day of exploration in Ipoh.

To experience convenience, comfort, and great breakfast options, book your stay at Cititel Express Ipoh now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In line with the Malaysia government’s decision to implement Sales and Service Tax (SST) of 6% effective 1st January 2022, this tax is not included in the room rate and must be paid upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

7.8
Based on 3309 reviews
Cleanliness: 7.4
Service: 8.6
Location: 9.2
Room Quality: 6.8
Amenities: 6
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 8
S
SHAFIZA • couple • my
7
2026-10-31 • via Nuitee
H
HOI THONG • couple • au
10
Pros:

Food Number 1

Cons:

Short, stay

2026-10-31 • via Nuitee
M
Muhammad • couple • my
9
Pros:

fast internet, security good friendly, staff very good

Cons:

None

2026-10-31 • via Nuitee
P
Puteri Ayunnie Balqis • couple • my
7
2026-10-29 • via Nuitee
L
Lim • family_with_children • my
10
Excellent
Pros:

Nice ambience

Cons:

Nil

2026-10-28 • via Nuitee
E
Elvin Yong • solo_traveller • my
9
Value for money
Pros:

Friendly receptionist and got a free room upgrade due to deluxe twin being fully occupied by a group of guests. Value for money.

Cons:

Limited parking lots in the basement. And there is a shuttle van that will fetch guests from another building nearby that they rented for guest parking.

2026-10-28 • via Nuitee
Z
Zaleha • extended_group • my
8
Relaxation and leisure
Pros:

Clean
Spacious room
Staff very helpful
Good location

Cons:

Parking

2026-10-27 • via Nuitee
R
Ramesh Kumar • extended_group • my
10
AWESOME
Pros:

The location is strategic and very convenient, especially for breakfast and shopping, as everything is within walking distance. The best part was being near Ipoh Padang, where I had the chance to watch some schoolboys playing football. It was a lovely experience that added a special touch to my stay in Ipoh!

2026-10-27 • via Nuitee
N
Norasmah • extended_group • my
8
Pleasant
Pros:

Location

Cons:

Parking space and loading area limited due to other vehicle and make it worse with service van from the laundry loadings the dirty linen make the area hogging

2026-10-26 • via Nuitee
H
Hishamuddin • solo_traveller • my
8
2026-10-26 • via Nuitee
S
Siti • solo_traveller • my
8
2026-10-25 • via Nuitee
A
Andrew • couple • au
8
Nice and very convenient
Pros:

Located in the old town very close to the attractions and the station. The hotel was fairly new and clean with a reception on the 12 floor security and a 7 11 on the ground floor. We didn’t get breakfast as there are many options in the surrounding area that worked for us

Cons:

Nothing

2026-10-25 • via Nuitee
S
Supian • solo_traveller • ch
10
I would go there again
Pros:

The location and the room was perfect

2026-10-24 • via Nuitee
L
Ler Chew • couple • sg
9
Pros:

Near to old town and railway stn

2026-10-24 • via Nuitee
D
Damien • couple • sg
8
Mostly positive, value for money. Wish that next time stay they will in prove on: "What didn't you"
Pros:

1) Room:
a) Bed: Only 1 Pillow was given and it is very soft. Didn't provide enough support thus the sleep quality was kind of bad.
b) Bathroom: Hot water was not always available ( Most of the time was warm only ) and the water pressure was low.

2) Parking was limited but we are lucky that 3 nights stay we get to park at the hotel. ( They have off-site parking and provide shuttle bus to and from it but there is time restriction. Hope they can get a off-site parking lot near to hotel )

3) Location was good as it is near to nearby POI.

Cons:

1) Room:
a) Bed: Only 1 Pillow was given and it is very soft. Didn't provide enough support thus the sleep quality was kind of bad.
b) Bathroom: Hot water was not always available ( Most of the time was warm only ) and the water pressure was low.

2026-10-24 • via Nuitee
A
Awi • extended_group • my
10
Pros:

i like this hotel coz having 7e Ground Floor

2026-10-23 • via Nuitee
A
Azlan • extended_group • my
7
2026-10-23 • via Nuitee
C
CHONG • family_with_children • my
10
2026-10-22 • via Nuitee
M
Mohd Nordin • extended_group • my
8
Pros:

Baik.semua

2026-10-22 • via Nuitee
J
JESUS • family_with_children • es
6
Pros:

Desayuno!!

Cons:

-

2026-10-22 • via Nuitee