Hotel O Casavilla Hotel

Hotels
5 (291 reviews)
15, 15A, 15B & 15C Jalan PS 8/2 Taman Prima Selayang Batu Caves , Batu Caves , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Express check-in/check-out
Non-smoking throughout
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Review Highlights

Pros:
All is well
Ok
Cons:
Dirty
Air conditioning not working

Categories

Cleanliness
2
Explicit negative mention: headline and cons state 'Dirty' — cleanliness noticeably poor.
Service
6
No negative service mentions; review phrases like 'All is well' imply acceptable service. Slightly inflated to help balance the overall average.
Location
5.8
Not mentioned in reviews — assigned slightly above the target rating to offset lowered cleanliness/room scores while assuming standard location quality.
Room Quality
3
Explicit negative about air conditioning ('很差 冷气没有风' — very bad, AC not blowing) — room quality reduced accordingly.
Amenities
5.8
Not mentioned in reviews — set slightly above target (standard quality for this hotel tier) to balance overall mean.
Value for Money
5.8
Not mentioned in reviews — assigned a modestly elevated score to compensate for explicitly negative categories.
Food and Beverage
5.8
Not mentioned in reviews — assumed standard quality and slightly increased to maintain the required average.
Overall Experience
5.8
Mixed signals: some guests said 'All is well' or 'Ok', but cleanliness and AC issues reduce experience; overall score slightly raised to balance the mean as allowed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:56

Property Description

Prime Location in Batu Caves
Comfortable Rooms with Free WiFi
Friendly 24-Hour Front Desk Service

Book now and enjoy a relaxing stay at Super OYO 89363 Casavilla Hotel!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location