Hotel O Casavilla Hotel

Hotels
•
OYO Rooms
5.8 (5 reviews)
No. 15, Jalan PS 8/2, Prima Selayang, KM15, Jalan Rawang, Batu Caves, 68100 , Batu Caves , MY
60-0-196200287

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Facilities

Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Multilingual staff
Express check-out
Express check-in

Review Highlights

Pros:
Convenient location
Staff generally friendly when approached
Some guests found rooms acceptable ("Ok")
Cons:
Poor cleanliness and bad smells in rooms and toilets
Air-conditioning not functioning properly
No breakfast / limited F&B
Maintenance issues (TV, delayed towels, room not ready for early check-in)
Garbage in hallways and poor room preparation

Categories

Cleanliness
4
Multiple guests reported strong hygiene issues: foul smells in room and toilet, garbage in hallways and generally unhygienic conditions.
Service
9.5
Staff were described as generally friendly when approached; front-desk interactions are a clear positive despite some operational lapses (delayed towels, early check-in not ready).
Location
9.4
Location was repeatedly noted as convenient/okay by several guests.
Room Quality
4.5
Room issues reported include air-conditioning not blowing, missing TV remote, poor room preparation and unpleasant smells.
Amenities
4.5
Guests reported problems with key amenities: non-functioning AC, TV issues and poor lobby facilities.
Value for Money
4.8
Guests felt poor value after paying for early check-in that was not honored and experiencing inadequate room readiness.
Food and Beverage
5
Breakfast was noted as not available by at least one guest; F&B experience is below average.
Overall Experience
4.7
Overall stay described as unpleasant and uncomfortable due to smell, poor preparation and maintenance, offset somewhat by location and generally friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-04 00:12

Property Description

Express Check-in and Check-out
Convenient Location
Comfortable Accommodation

Make yourself at home at Casavilla Hotel in Batu Caves, located just a short drive away from iconic landmarks like Petronas Twin Towers and Suria KLCC Shopping Centre. With express check-in and check-out facilities, as well as a 24-hour front desk, your stay will be hassle-free. Enjoy comfortable air-conditioned guestrooms with complimentary Wi-Fi and cable TV. The convenient location puts you within reach of attractions like Batu Caves and Kuala Lumpur city center. Book now for a memorable stay in Batu Caves.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

5.8
Based on 5 reviews
Cleanliness: 4
Service: 9.5
Location: 9.4
Room Quality: 4.5
Amenities: 4.5
Value for Money: 4.8
Food and Beverage: 5
Overall Experience: 4.7
A
amira • couple • my
1
Pros:

Ok

2026-06-25 • via Nuitee
H
Hakak • couple • my
8
2026-06-16 • via Nuitee
N
Nurul • couple • my
10
2026-06-07 • via Nuitee
N
Nurul • couple • my
10
2026-06-07 • via Nuitee
S
sharulnizam • family_with_children • my
8
2026-04-07 • via Nuitee
E
Engku • solo_traveller • my
5
2026-03-18 • via Nuitee
Y
Yumi • couple • my
1
Pros:

很差 冷气没有风

2026-03-02 • via Nuitee
T
thina • family_with_children • my
5
2026-02-28 • via Nuitee
K
Kenny • family_with_children • my
2
Cons:

Aircon not function well, maintenance bad

2026-01-19 • via Nuitee
H
Haris • couple • my
6
Pros:

no breakfirst location ok.

Cons:

Improve the facilities :Tv,&The hotel smell & lobby.

2026-01-19 • via Nuitee
N
NORMAN • couple • my
1
A very unpleasant and unhygienic stay with poor room preparation despite paying extra for early check-in.
Pros:

The location was convenient and the staff were generally friendly when approached.

Cons:

The hygiene was terrible; both the room and toilet smelled awful, and garbage was piled in the hallways. I paid RM20 for an early check-in, but the room wasn't ready—I had to wait until 3 PM for towels and had to ask for a TV remote. The overall stay was very uncomfortable due to the smell and lack of preparation.

2026-01-18 • via Nuitee
N
Nurliyana • family_with_children • my
5
2026-01-18 • via Nuitee
M
MOHD FAIRUZ • family_with_children • my
7
2025-12-29 • via Nuitee
Z
Zuzue • family_with_children • my
4
Cons:

No towel
No remote tv

2025-11-18 • via Nuitee
A
Amxy • family_with_children • my
5
2025-09-17 • via Nuitee
N
nazar • family_with_children • sa
3
2025-09-06 • via Nuitee
A
ABDUL AZIZ • solo_traveller • my
6
Pros:

Welll so

Cons:

Paip air shower tiada tapak

2025-08-08 • via Nuitee
A
Afiqah Ariffin • family_with_children • my
3
Dissapointing
Pros:

Location ok

Cons:

Shower terlalu uzur
Kepala paip tercabut
Frame basin tercabut & bahaya
Controler a/cond dah blur (pakai agak je mode, suhu, fan, etc)
Double lock door tak boleh guna
tv rosak (dh bgtau, kaunter kata rosak),

2025-07-20 • via Nuitee
I
Isk5501 • family_with_children • my
5
2025-07-06 • via Nuitee
I
Isk5501 • family_with_children • my
5
2025-07-06 • via Nuitee