Hotel Tuul

Hotels
8.8 (283 reviews)
Calle 22 núm 302 por 31 y 33 , Izamal , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Inadequate service at times

Categories

Cleanliness
8.34
Several reviews mention stains on linens and cleanliness issues, affecting the overall impression.
Service
9.11
Although there were some complaints about staff interaction, there were also mentions of staff being friendly and accommodating.
Location
9.35
Multiple reviews highlight the hotel's good location, being within walking distance to the center.
Room Quality
8.3
Rooms received mixed feedback regarding noise and basic amenities, impacting overall perception.
Amenities
8.83
Amenities like the pool and overall facilities were generally appreciated, though some replacements are needed.
Value for Money
8.79
Price was considered fair for the services and location provided.
Food and Beverage
8.34
Comments suggest room for improvement in breakfast service times and additional food options.
Overall Experience
9.31
Most reviews end on a positive note, indicating satisfaction with overall experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:53

Property Description

Welcome to Hotel Tuul!

Garden Oasis: Nestled in Izamal, our 3-star hotel boasts a charming garden, perfect for a peaceful retreat amidst nature.

Exceptional Service: Our bilingual staff is available 24/7 at the front desk to assist you in English and Spanish, ensuring a smooth and enjoyable stay.

Convenient Amenities: Enjoy complimentary WiFi and private parking during your visit, adding ease and comfort to your travels.

Book your stay at Hotel Tuul now and experience a delightful blend of relaxation and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for MXN 180 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 283 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.31
T
teresa • solo_traveller • mx
8
Falta de amabilidad por parte de la recepcionista
Pros:

El hotel muy lindo y todo muy limpio

Cons:

La atención del personal era muy fría, ni siquiera saludan o saludan a obligadas,

2026-06-29 • via Nuitee
M
Mendez • solo_traveller • mx
10
2026-06-28 • via Nuitee
F
Fabiola Lizbeth • solo_traveller • mx
9
2026-06-16 • via Nuitee
P
Patricio • solo_traveller • mx
7
Cambio a rinconada del convento
Pros:

La cercanía al parque central y el convento, muy limpio muy comodo

Cons:

Hubo algunos cambios en la reserva pero se resolvió sin problema

2026-05-28 • via Nuitee
C
Claire • couple • au
4
Pros:

L’hôtel et les chambres sont charmantes.

Cons:

Le séjour aurait pu être très bien mais une famille de 40 personnes dont la moitié des enfants a réservé le reste des chambres. Des hurlements pendant des heures, impossible de profiter de la piscine, d’un transat. J’ai demandé de l’aide à l’accueil, la dame s’en fichait.
De plus à notre arrivée, nous avons dû patienter 1h pour avoir notre chambre alors qu’elle était prête.
Équipements ok mais l’expérience de séjour cata.

2026-05-24 • via Nuitee
J
Jessica • solo_traveller • fr
10
2026-05-13 • via Nuitee
R
rios sanchez • solo_traveller • mx
8
Ubicación exelente
Pros:

Las niñas de recepción tienen excelente actitud de servicio .

Cons:

La alberca ,todo el hotel, la ubicación

2026-05-05 • via Nuitee
A
alessandra • solo_traveller • it
8
2026-04-30 • via Nuitee
A
Anna • solo_traveller • mx
10
2026-04-27 • via Nuitee
• couple • mx
10
2026-04-24 • via Nuitee
G
Gley • extended_group • fr
10
2026-04-22 • via Nuitee
C
Constance • family_with_children • fr
8
2026-04-19 • via Nuitee
D
deedc49fbff4720ae6fbad1cb9922d56 • solo_traveller • be
9
Clean & comfy hotel
Pros:

Nice hotel located at the main street towards the town center. Nice pool that seems to be cleaned every day. Room is spacious and nice. Very comfy beds. Off street parking available. Clean common areas and lovely staff. Exceeded our expectations.

Cons:

Doors were not fully sealed at the bottom, but is a quick fix with insect spray.

2026-04-18 • via Nuitee
1
18cfd9207d64723ebe5cb3c7340cc275 • family_with_children • mx
10
Lo recomiendo
Pros:

Las instalaciones y lo trankilo que es para descansar, la piscina super

Cons:

Todo bien

2026-04-17 • via Nuitee
7
74d54ee35d6170f591e19854e6aa9c8b • family_with_children • ch
9
Bel hôtel offrant un bon rapport qualité prix
Pros:

Joli cadre avec piscine, bon rapport qualité prix, chambre spacieuse.

Cons:

Un peu loin du centre à pied

2026-04-17 • via Nuitee
0
083a6d482e06717100b814046e95ee62 • solo_traveller • ca
9
2026-04-17 • via Nuitee
E
eeb727a6096072482f677313fd3d8f89 • couple • fr
9
Petit havre de paix
Pros:

La simplicité mais commodité de la chambre, la piscine

2026-04-16 • via Nuitee
F
ff5ef954c405728994b004b899a99c6d • couple • ca
7
A simple, clean hotel that really matched the feel of the town.
Pros:

A simple, clean hotel that really matched the feel of the town. The room was quiet and clean, with a quirky door that doubled as a window, which added a bit of character. The pool was well kept, and the on-site breakfast made mornings easy.

Cons:

Need to have a car

2026-04-15 • via Nuitee
4
477b8ee06ce1721e87a7262da7e68f44 • solo_traveller • mx
10
La paz y tranquilidad
Pros:

La piscina está enorme y limpia.
La terraza tiene palapas para sentarse en la sombra.
Tiene 2 estacionamientos.
Está muy limpio y presentable.
Tienes gatitos en el jardín.
No sé escucha el ruido del centro.
Está a 4 calles del convento.
Lo recomiendo ampliamente!!!

Cons:

Le falta almohadas a la cama King Size.
Solo tenía 2 almohadas pequeñas.

2026-04-14 • via Nuitee
A
Alcantar • couple • mx
9
Mejorar regaderas
Pros:

Alberca y cuartos

Cons:

Regaderas , sale poca agua

2026-04-08 • via Nuitee