Hanoi Chic Boutique Hotel

Hotels
9.4 (2343 reviews)
51 - 53 Bat Su street, Hoan Kiem , Hanoi , VN
+84 24 3266 8753

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues with shared areas and a bad smell.
Service
10
Numerous reviews praised the helpfulness and friendliness of the staff.
Location
9.7
Many reviews highlighted the great location for visiting various attractions.
Room Quality
8.7
Specific mentions of basic room quality and issues like noise.
Amenities
9.2
Standard quality for this hotel tier; some positive notes about the breakfast.
Value for Money
9.7
Good value for what was expected based on the overall experience.
Food and Beverage
9.2
Positive comments about breakfast and dining options.
Overall Experience
10
Overall experience was reported as very satisfying and pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations:
Experience comfort and style in our rooms equipped with flat-screen TVs, cozy seating areas, and modern amenities like kettles and free toiletries.

Convenient Location:
Located in the vibrant Hoan Kiem district, our hotel is just steps away from Dong Xuan Market and St. Joseph Cathedral, making it the perfect base for exploring Hanoi's cultural attractions.

Exceptional Services:
Indulge in our on-site snack bar, available for a quick bite, and take advantage of services like bike rentals for exploring the city at your own pace. Our 24-hour front desk is always ready to assist you during your stay.

Book now to experience the perfect blend of luxury and convenience at Hanoi Chic Boutique Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 2343 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 10
M
Mateusz • solo_traveller • pl
6
Pros:

Location and staff

Cons:

Cleanness

2026-09-19 • via Nuitee
G
Graham Gamblin • solo_traveller • gb
10
Great location and good value
Pros:

Lovely friendly staff especially Mason.
Great trips organised quickly and efficiently.
Great central Old Quarter location
Good breakfast

Cons:

0 Everything was good

2026-09-19 • via Nuitee
R
Rakhmiarti • extended_group • id
10
Pros:

Good place, clean and friendly staff

2026-09-18 • via Nuitee
I
Ilaria • couple • it
8
Pros:

Ottima posizione e staff gentilissimo

Cons:

Sala colazione molto piccola, ma personale disponibile alle richieste

2026-09-17 • via Nuitee
I
Ilaria • couple • it
8
Pros:

Ottima posizione e staff gentilissimo

2026-09-17 • via Nuitee
G
Giulia • solo_traveller • it
8
DOBBIAMO TORNARE QUI
Pros:

Lo staff è stato super disponibile in ogni occasione

Cons:

Andava tutto bene

2026-09-16 • via Nuitee
A
anna carolina • solo_traveller • es
6
2026-09-15 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-09-15 • via Nuitee
G
Graham Gamblin • solo_traveller • gb
10
Nice welcoming staff. Comfortable room.
Pros:

Night staff excellent - super helpful
Nice breakfast with good fresh fruits

Cons:

0 all good

2026-09-15 • via Nuitee
L
Linda • couple • us
10
Pros:

I particularly liked the street It was on. It was low-key and quiet. The staff knocked it out of the park and were so helpful to us for a variety of items we had. They went out of their way to help us out several times. Issues caused by me on booking, excursion booking assistance , simple wander around suggestions. Their advice and assistance was very helpful and appreciated

2026-09-13 • via Nuitee
A
Abhishek • solo_traveller • de
10
Pros:

Very good and helpful staff. They made our stay very comfortable.

2026-09-12 • via Nuitee
K
Kanayan • solo_traveller • au
10
2026-09-12 • via Nuitee
Žiga • couple • si
8
2026-09-12 • via Nuitee
U
Umut • couple • de
9
2026-09-12 • via Nuitee
A
Ana • couple • es
9
Fenomenal!
Pros:

Mucho! La ubicación es excelente y el personal no puede ser más amable

Cons:

La habitación daba al pasillo y no se podía ventilar

2026-09-11 • via Nuitee
A
Amanda • extended_group • au
9
Friendly, clean, comfortable stay
Pros:

Very friendly staff and smooth check in/check out. Mason on reception very helpful showing you on map where places were when asked and always greeted you with a BIG smile.
Rooms were great size and very clean, hotel location was in walking distance to everything.
Breakfast was great - eggs to order, fruit, juice, tea/coffee. The breakfast room is small but it works

Cons:

Bed was a bit firm for me and getting out of the shower over bath was a big step and I’m tall.

2026-09-11 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

There was a very positive attitude among all the people that worked at the hotel. Everyone was helpful

2026-09-11 • via Nuitee
M
Margaret • family_with_children • us
9
Great location in Old Town
Pros:

The staff at the hotel were great. They were very helpful in recommending places to eat and made the check-in and check-out processes a pleasure. The location of this hotel was fabulous we were able to walk to everything we wanted to see. The breakfast was good with both a buffet and cook to order selections. The bathroom was very nice with a walk in shower. The bedroom was comfortable, though not spacious. We would happily stay here again.

2026-09-11 • via Nuitee
H
HANA • solo_traveller • jp
10
Pros:

Services

2026-09-10 • via Nuitee
A
Abhishek • solo_traveller • de
9
2026-09-08 • via Nuitee