Hanoi Chic Boutique Hotel

Hotels
9.4 (2278 reviews)
51 - 53 Bat Su street, Hoan Kiem , Hanoi , vn
+84 24 3266 8753

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues with shared areas and a bad smell.
Service
10
Numerous reviews praised the helpfulness and friendliness of the staff.
Location
9.7
Many reviews highlighted the great location for visiting various attractions.
Room Quality
8.7
Specific mentions of basic room quality and issues like noise.
Amenities
9.2
Standard quality for this hotel tier; some positive notes about the breakfast.
Value for Money
9.7
Good value for what was expected based on the overall experience.
Food and Beverage
9.2
Positive comments about breakfast and dining options.
Overall Experience
10
Overall experience was reported as very satisfying and pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations:
Experience comfort and style in our rooms equipped with flat-screen TVs, cozy seating areas, and modern amenities like kettles and free toiletries.

Convenient Location:
Located in the vibrant Hoan Kiem district, our hotel is just steps away from Dong Xuan Market and St. Joseph Cathedral, making it the perfect base for exploring Hanoi's cultural attractions.

Exceptional Services:
Indulge in our on-site snack bar, available for a quick bite, and take advantage of services like bike rentals for exploring the city at your own pace. Our 24-hour front desk is always ready to assist you during your stay.

Book now to experience the perfect blend of luxury and convenience at Hanoi Chic Boutique Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2278 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 10
L
lucia • solo_traveller • it
9
2026-07-25 • via Nuitee
M
Marina • couple • es
8
2026-07-25 • via Nuitee
K
Kalifa Jada • extended_group • ph
10
Comfortable and convenient
Pros:

Great location right in the middle of the Old Quarter, so everything is within walking distance. The hotel also feels newer compared to some of the other hotels I've stayed at in the area. The staff were all friendly and spoke English very well. Breakfast was a little limited, but still okay. Overall, it was a comfortable and convenient place to stay.

Cons:

Nothing

2026-07-22 • via Nuitee
A
Anja • family_with_children • de
7
Zum ankommen in Hanoi super, zentrale Lage, nettes Personal.
Pros:

Gute Lage, hilfreiches Personal.

Cons:

Inventar etwas in die Jahre gekommen, Frühstück war uns zu wenig Auswahl und die Qualität war okay.

2026-07-22 • via Nuitee
A
Audrey • family_with_children • fr
8
Très bien
Pros:

Très bien situé dans le vieux quartier. Le personnel est très gentil et présent pour vous conseiller

2026-07-22 • via Nuitee
M
Michelle • family_with_children • be
8
Pros:

heel erg vriendelijk personeel, heel centrale ligging, zeer sterke prijs/kwaliteit

Cons:

misschien iets meer keuze bij het ontbijt

2026-07-21 • via Nuitee
F
Farid • solo_traveller • it
10
Struttura e staff giusti nel luogo giusto.
Pros:

La struttura era formidabile e la posizione è perfetta per accedere a tutti i luoghi d'interessamento.
Lo staff senza eccezione era impeccabile, sempre con il sorriso.
La signorina Anna è il motore di questa struttura, sempre pronta ad agevolarci e rendere il nostro soggiorno piacevole; si è rivelata molto serviabile.

Noi ci torneremo di sicuro.

Cons:

Nulla

2026-07-18 • via Nuitee
J
Julie • couple • vn
8
Warm and helpful staff, great location, comfortable room
Pros:

Location, warm staff, cleanliness, comfortable

Cons:

Breakfast and bit noisy

2026-07-17 • via Nuitee
J
Jonathan • solo_traveller • sg
10
2026-07-16 • via Nuitee
B
Bruno • family_with_children • fr
9
Séjour sympathique
Pros:

L hotel et chambre anciens mais bien entretenus
Belle décoration mural et lustre magnifique dans la chambre
Petit déjeuner correct
Hôtel bien situé
Personnel très gentil et souriant

Cons:

Il manque le chocolat chaud au petit déjeuner

2026-07-16 • via Nuitee
خالد • couple • sa
10
Pros:

كل شي في مكان الإقامة

Cons:

لاشي

2026-07-14 • via Nuitee
S
Susan • solo_traveller • de
10
2026-07-14 • via Nuitee
K
Klusek • couple • pl
5
Cons:

Bardzo brzydki i mały pokój z widokiem na korytarz

2026-07-13 • via Nuitee
P
Paola • family_with_children • it
8
2026-07-13 • via Nuitee
B
Bhala • couple • au
10
Very conveniently located and was great value for money
Pros:

Location, value for money and customer service

Cons:

Everything was good for the money paid

2026-07-13 • via Nuitee
K
Karine • family_with_children • ca
8
Très bel accueil et bon séjour de départ à Hanoï.
Pros:

Service impeccable. Chambre spacieuse avec frigo. Bon petit déjeuner.

Cons:

Plomberie, écoulement de l’eau ordinaire.

2026-07-13 • via Nuitee
S
Siddhesh • family_with_children • ae
10
2026-07-11 • via Nuitee
U
Uda98 • solo_traveller • it
10
2026-07-11 • via Nuitee
A
Annika • family_with_children • ie
10
Really enjoyed our stay, the staff were exceptionally helpful and the location is great so you can walk to lots of place
Pros:

Great location, spacious bright room and very pleasant staff. The air conditioning and wifi were very good.

2026-07-10 • via Nuitee
D
deniz • solo_traveller • tr
9
Best staff ever!
Pros:

Staff was amazing! They were so helpful with everything, giving you advices, showing all touristic attractions by the map and guiding you, recommending restaurants. All I can say is; staff is the best part of here. Location is just in the center, walking distance to everywhere

Cons:

Breakfast was a little weak, there should be cheese options

2026-07-08 • via Nuitee