Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Daily cleaning
Cons:
Poor breakfast options
High prices compared to offerings
Cleanliness issues

Categories

Cleanliness
7.74
Some reviews noted cleanliness issues, including lack of towels and basic amenities.
Service
8.71
Service is generally rated positively, with some feedback on staff's attention at reception.
Location
9.25
The hotel's location is consistently praised as excellent and convenient.
Room Quality
8.2
Rooms received mixed reviews; some described them as basic but comfortable.
Amenities
7.73
Some amenities, particularly breakfast options, were reported as lacking.
Value for Money
7.19
Several reviews indicated that prices were high relative to the services provided.
Food and Beverage
7.24
Food, particularly breakfast, received negative feedback regarding quality and variety.
Overall Experience
8.71
Many guests reported a generally positive experience with room comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:04

Property Description

Convenient Location
Belém Soft Hotel is strategically located near popular attractions such as the Basilica-Sanctuary of Our Lady of Nazareth and Ver-o-Peso Market, making it an ideal choice for travelers looking to explore the city.

Comfortable Rooms
Each room at Belém Soft Hotel is equipped with modern amenities including a TV, air conditioning, and a minibar. Guests can also enjoy stunning city views from the comfort of their room.

Excellent Services
Enjoy a hassle-free stay with 24-hour front desk assistance, luggage storage, and access to a spacious business center accommodating up to 800 people. Start your day right with a complimentary breakfast featuring a variety of fresh fruits, breads, and hot/cold drinks.

Experience the best of Belém at Belém Soft Hotel - book your stay now!

Important information:

Please note that breakfast is served from 06:30 to 10:00.

Please note that the parking lot is located 492 feet from the hotel.

Please note that for guests who arrive prior to check-in hours and/or leave after check-out hours, an additional full period rate will be charged, with no exceptions.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age, regardless their nationality, cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. For non-Brazilian minors, such authorization must be validated by the Brazilian judicial authorities.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

The total price of reservation will be charged on the day of arrival.

Please note that in case of accommodations for pets, the property must be consulted in advance to receive pet rules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BRL 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 3139 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 7.24
Overall Experience: 8.71
P
Patrícia • solo_traveller • br
10
2026-05-30 • via Nuitee
W
Walace • family_with_children • br
9
2026-05-29 • via Nuitee
E
Emanuel • couple • br
10
2026-05-28 • via Nuitee
D
Daniel Campos • solo_traveller • br
9
2026-05-28 • via Nuitee
M
Maria silvani • solo_traveller • br
10
Hotel bem localizado e funcionários gentis . Super indico.
Pros:

Os quartos grande é confortável. Com espaços para poder se mover dentro e o banheiro grande tb . Troca de toalhas frequente sendo um ponto importante. E quarto limpinho. Outro ponto são os travesseiro que não era limitado apenas 2 unidades, pois tem hóspedes que dormi com mas de um ,devido problema de saúde ( como coluna ) ..

2026-05-28 • via Nuitee
L
LOURIMAR • couple • br
8
Belém Soft Hotel.
Pros:

Localização e café da manhã.

Cons:

Falta de interfone, pois a comunicação é feita pelo WhatsApp do hotel.

2026-05-28 • via Nuitee
M
MALAKA70 • extended_group • es
8
Hotel confortable y bien.situado
Pros:

Amplitud de la habitación, comodidad de la cama, buen desayuno y amabilidad del personal.

2026-05-28 • via Nuitee
K
Karla • solo_traveller • br
8
Pros:

Hotel grande e quartos confortáveis, gostei bastante do chuveiro que é forte. Café farto, faltou apenas alimentos mais regionais. Ficamos 2 dias e foi igual, mas bem gostoso. Ficamos no 6 andar. Quarto e banheiro de bons tamanhos.

Cons:

Cheiro de mofo terrível na recepção do hotel e corredores. Graças a Deus não havia no quarto!!! Diária um pouco acima do valor para o que se entrega, mas percebemos que parece ser o padrão da cidade. Também faltou uma melhor iluminação no quarto.

2026-05-27 • via Nuitee
M
ma lucia • couple • br
9
Excelente ,Vale o custo benefício.
Pros:

Equipe eficiente e atenciosa. Amenities de excelente qualidade , da Loccitaine. Excelente cafe da manha .
Localização perfeita .

2026-05-27 • via Nuitee
M
marcelo • solo_traveller • br
6
Pros:

Breakfast decent and generous

Cons:

Considering it was a work trip, I didn't spend much time at the hotel

2026-05-26 • via Nuitee
P
Paulo • couple • br
6
muito boa so no dia do check out um impeditivo o qual tinhamos que carregar malas rua interditada
Pros:

do café da manha muito maravilhoso sempre me hospedo neste hotel por causa do cafe da manhá e do minguau de tapioca.

Cons:

a confuisão do booking com as reservas confundiu um hotem com outro

2026-05-26 • via Nuitee
E
Elaine • couple • br
10
Uma ótima localização, café da manhã maravilhoso e de ótima qualidade, local bem agradável, funcionários bem atenciosos
Pros:

Cama confortável, cobertor de bom.

Cons:

O quarto estava com cheiro de mofo, algo que me deixou meio mal.

2026-05-25 • via Nuitee
B
Bruna • couple • br
10
Ótimo café da manhã, opção de água disponível e espaço limpo e confortável, amamos!
Pros:

Comodidade e localização

Cons:

Muitas vezes a recepção não estava no melhor humor para recepcionar, mas tudo bem, faz parte.

2026-05-24 • via Nuitee
A
Ana Maria • couple • br
8
Foi muito boa. Voltaria com certeza
Pros:

A localização é excelente. Muito limpo e confortável.

Cons:

O café da manhã poderia ser mais variado

2026-05-23 • via Nuitee
V
Viajante Sustentável • solo_traveller • br
7
2026-05-23 • via Nuitee
W
Weliton • couple • br
10
HOTEL EXCELENTE!!!
Pros:

GOSTEI MUITO DO CAFÉ DA MANHÃ

2026-05-22 • via Nuitee
B
Bruna Denise • solo_traveller • br
6
Hotel simples, com bom café da manhã
Pros:

O café da manhã estava muito bom, bem serviço e saboroso.

Cons:

O chuveiro, ebora com bom fluxo, demorou muito para esquentar a água logo pela manhã.

2026-05-21 • via Nuitee
F
Francisco • solo_traveller • br
10
2026-05-20 • via Nuitee
M
Maria claudia • couple • br
10
Pros:

Da localização e a climatização do quarto

Cons:

Internet muito lenta

2026-05-20 • via Nuitee
D
Donza Corrêa • couple • br
9
2026-05-19 • via Nuitee