Crowne Plaza Gerrards Cross by IHG

Location and free parking

Location good. Staff very helpful

Excellent. Great location, nice staff and great all around.

Clean, helpful staff, good access to the room and a good reception when checking in

Farham asad front of house manager went beyond his job title. Great to be greeted by farham helpful smiley a pleasant chap the room was clean comfortable and quiet

It was general clean, breakfast was good

Went for a anniversary, arrived at a beautiful hotel The reception lady was lovely and helpful. Remember to log your registration for you car! We arrived early as we were going to crazy bear for afternoon tea. We went to the bar 111-30am (holiday mode) served by lovely lady who bought our drinks out to the veranda/balcony. We got Uber to Beaconsfield (what an amazing gem). Arrive back to hotel at 5pm to check in. Got ready to go for dinner (6-30) it was fully booked, so guys please book! We ate in the bar (the food was just ok) the service was very slow. Breakfast next morning was good, staff were helpful. Now let's talk about the spa, it could use a renewal but it has a pool a small steam room and sauna plus the hot tub. I nearly slipped over twice just getting to the spa as the flooring is not suitable to be wet, the pool is lovely but the spa is also used by pay monthly people who were trying to swim lanes in a hotel pool. They were giving us some strange looks when crossing in front of them to get out of pool. The hot tub was hot but the jet/bubbles were of poor quality as I think it's very old. There a hydra pump in the hot tub which if switched on sprayed everyone relaxing. On arrival the Day before we had tried to book a treatment or massage but fully booked. After chatting to a local in the hot tub he suggested we call a place on gerrards cross which we did and I had a amazing Thai massage in town. The bedroom had nice decor and was big enough, the bed was very comfortable, but please bring earplugs if a light sleeper. Overall lovely hotel but hopefully they take note of some of the points

Unfortunately this is a weird place , we booked literally the day before as we were looking for a spar day but got a deal for a night stay and three course dinner plus use of spar .the check in was awful it took 55 minutes as the queue was out the door but people that had stuff in plastic carry bags . When we got our room it was lovely the room has no complaints perfect . The spar is old very worn looking and had kids running around in and out of the sauna and steam rooms so the doors were constantly open so no use being in their , plus they were playing ball games in the pool it was not relaxing at all the changing rooms were flooded you could not get changed without getting wet plus you had to queue to use the shower I queued for 35 minutes . The meal at night was a absolute disaster we had booked but we had to queue for 20 mins to get into restaurant then got told their was no room so to sit at the bar we tried to order a drink but they told us we couldn’t order at the bar so to go sit down and wait and again waited 20 mins nothing then our table was ready so food was good but starter came quickly but then we waited an hour for the main we kept asking about it and so we’re a couple of other people, our main finnaly came 1hour and 15 minutes later it was very late at this point so we didn’t have desert. It really is not a spar which is a shame as it has potential but the chaos of all the queuing and waiting was ridiculous and then we were told they would take 20% of the bill but when it came out of my bank three days later they took the full amount .

Easy access, nice and quiet.

Stay at this hotel often due to work. Overall it’s a good hotel with good facilities and food. However, recently I’m super impressed by the service Ibraheem left that I had to leave a review. He’s greeting, service, attitude was just so refreshing and better than what I usually get especially being an IHG Member! Definitely took my stay from a 7 to a 10/10!

Hotel is located on the road from Gerard Cross to Beaconsfield. Mostly used for business meeting. The rooms are very comfortable and offer you still and sparkling water for free. You also get robes and slippers. The hotel has a lovely pool and sauna and a Spa. The breakfast is descent and the lunch offered in the course was delicious. It was a great venue for a nice relaxed stay and a course.