Candlewood Suites San Antonio Airport by IHG

Hotels
•
Candlewood Suites
8 (446 reviews)
418 Portland Road , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Roach problems

Categories

Cleanliness
6.46
Several reviews highlighted issues with cleanliness, including roaches and unclean rooms.
Service
9.43
Multiple reviews praised the staff, particularly Ms. Gabby and other employees who were kind and helpful.
Location
9.47
The hotel is in a great location, close to the airport, which was frequently mentioned as a positive aspect.
Room Quality
7.42
Room quality varied, with some complaints about cleanliness and room size, but overall acceptable.
Amenities
7.45
Amenities were mentioned positively regarding kitchen facilities, though noted issues with maintenance.
Value for Money
8.41
Affordability was highlighted positively, although some felt the condition needed improvement.
Food and Beverage
7.46
No complimentary breakfast was available, only coffee, which was a disappointment for some guests.
Overall Experience
7.93
Mixed feelings overall, with some positive comments balanced by several complaints about cleanliness and pests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:58

Property Description

Modern Comfort and Convenience

Convenient Location: Located in the North San Antonio - SAT district, Candlewood Suites San Antonio Airport offers easy access to popular attractions like River Walk and The Alamo.

Well-Equipped Rooms: Each room is equipped with a wardrobe, work desk, flat-screen TV, and a private bathroom with complimentary toiletries, ensuring a comfortable stay.

Amenities for Guests: The hotel provides free WiFi, a 24-hour front desk, and a business centre, catering to the needs of both leisure and business travelers.

Experience a seamless blend of modern comfort and convenience at Candlewood Suites San Antonio Airport. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 446 reviews
Cleanliness: 6.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 7.93
J
julia • couple • us
10
2026-05-29 • via Nuitee
S
Srishti • extended_group • us
7
2026-05-28 • via Nuitee
G
G. • couple • us
10
Danielle was absolutely awesome. Was very helpful and attentive to details. Polite and professional at all times. The en
Pros:

The property was quiet and very well maintained and managed. Amenities available was great.

Cons:

No complaints

2026-05-26 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-05-24 • via Nuitee
M
MARTHA VANESSA • couple • us
10
2026-05-23 • via Nuitee
S
Sab5 • solo_traveller • us
7
2026-05-17 • via Nuitee
S
Samantha • couple • us
10
Pros:

Very clean and friendly front desk.

Cons:

N/A

2026-05-07 • via Nuitee
Q
Q17 • solo_traveller • us
10
2026-05-05 • via Nuitee
D
Dana • solo_traveller • us
8
Pleasant and great location.
Pros:

Great location & staff

Cons:

Corporate needs to invest in a refresh for the entire property. The staff keep it immaculate for the overall age/tiredness of the hotel.

2026-04-08 • via Nuitee
M
Megan • couple • us
10
2026-04-06 • via Nuitee
J
Jonathan • family_with_children • us
8
2026-04-05 • via Nuitee
I
Isaac • couple • us
10
2026-04-05 • via Nuitee
I
Irene • solo_traveller • us
7
Comfortable Stay
2026-03-27 • via Nuitee
I
ISIDORO • couple • us
10
Excellent
Pros:

No breakfast

Cons:

Nothing

2026-03-27 • via Nuitee
L
Lynn • couple • us
8
Overall a good place to stay.
Pros:

Good location, clean room and friendly, efficient staff.

Cons:

Need a few new pillows.

2026-03-25 • via Nuitee
A
Annette • couple • us
10
Great place!
Pros:

Not a busy area and easy to get to where we were going

Cons:

NA

2026-03-23 • via Nuitee
A
Austin • solo_traveller • it
10
2026-03-15 • via Nuitee
G
Gross • family_with_children • us
10
Pros:

Staff was extremely helpful and eoom was huge

2026-03-14 • via Nuitee
A
Abigail • couple • us
1
2026-02-24 • via Nuitee
C
Charles • solo_traveller • us
9
2026-01-31 • via Nuitee