Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Cons:
Noisy at night
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.38
Some reviews mentioned dirty kettles and tired decor.
Service
9.05
General sentiment of helpful and courteous staff, despite some minor issues.
Location
9.39
Well-liked location with beautiful views and pet-friendly.
Room Quality
8.64
Rooms generally appreciated but mentioned tired decor in some cases.
Amenities
8.37
Limited facilities mentioned, such as lack of fridge in bedrooms.
Value for Money
8.53
Some reviews noted that the price for certain meals was not justified.
Food and Beverage
8.88
Food quality seems high with some specific praises, but some meals were considered overpriced.
Overall Experience
9.15
Overall experiences were largely positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:34

Property Description

Stunning Waterfront Views
The Waterside Hotel, a luxurious four-star property in West Kilbride, offers breathtaking panoramic views of the Isle of Arran.

Elegant Accommodations
Featuring 23 rooms, suites, and a penthouse, each elegantly designed with a New England/Cape Cod theme. Most rooms provide stunning views of the Clyde and Isle of Arran, while some overlook the picturesque Ayrshire countryside.

Modern Amenities and Dining
Guests can indulge in complimentary toiletries, SMART TVs, and enjoy the hotel's restaurant, sun terrace, and bar. Free WiFi is available throughout the property, ensuring guests stay connected during their stay.

Experience serenity and luxury at The Waterside Hotel - book now for an unforgettable waterfront retreat!

Important information:

Please note that bookings for breakfast and dinner are essential. You can book this by contacting the hotel or by leaving a comment in the special request box.

Please note that all suites are only accessible via stairs.

Please note that check-in is at 15:00 and check-out is at 10:00 for the following room: Suite with Sea View.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.8
Based on 2737 reviews
Cleanliness: 8.38
Service: 9.05
Location: 9.39
Room Quality: 8.64
Amenities: 8.37
Value for Money: 8.53
Food and Beverage: 8.88
Overall Experience: 9.15
L
Lorraine • solo_traveller • gb
10
Honeymoon
Pros:

We had our home honeymoon here, and wanted a lovely hotel for us and our dogs. This hotel is very dog friendly, also clean. We had a beautiful sea view which The pups enjoyed looking out from when we were in the room.

All the staff are very friendly and welcoming.

The rooms are well equipped for dogs, even dogs bowls were included plus 2 beds. As well as the facilities for the humans hot drink selection. The Jacuzzi bath and rainfall shower was amazing. We where able to log in to our own streaming service along with normal TV.

The facilities in the hotel were excellent, the food in the restaurant (which is also dog friendly) was good and very reasonable.

We also enjoyed the spa which was a lovely relaxing day and the therapist was excellent.

The location of the hotel is brilliant for long dog walks or a short drive to other beaches to take your dogs too. They are also very central for other attractions such as getting the ferry to Arran or millport.

Would highly recommend to anyone and would love to come and visit again.

Cons:

The only thing we didn't like was the rain and being from Scotland ourselves that is unavoidable. So there isn't anything about our stay that we didn't like.

2026-09-18 • via Nuitee
R
Roy • couple • de
10
Es war ein wunderschöner Aufenthalt.
Pros:

Es sind große geräumige Zimmer mit allem was man braucht.
Beim Frühstück war für jedem etwas dabei.
Und das Personal war super Freundlich und zuvorkommend.

2026-09-17 • via Nuitee
K
Katja • solo_traveller • de
10
2026-09-16 • via Nuitee
K
Katja • couple • de
10
2026-09-16 • via Nuitee
M
Michael • couple • gb
9
2026-09-14 • via Nuitee
A
Amanda • couple • gb
7
Comfortable, no frills room, good breakfast, excellent setting…
Pros:

Lovely coastal setting, great stopover from Glasgow airport to begin our west coast road trip… comfortable bed and pillows.

Cons:

Sadly, our room was to the rear of the property and adjacent to bin stores - the bin men arrived early and woke us up with the noise. Top tip would be to book a seafront room -there is a significant price premium , though may well be worth it!
Breakfast was good , although as daily porridge eaters we were baffled to be told that it wasn’t available on that day, as ‘Chef’ had run out of oats and was waiting for the delivery later ! ( a staple stock ingredient everywhere/ especially Scotland ?!) Granola and fruit was good ( help yourself buffet!), and my husbands smoked salmon and scrambled eggs were delicious 😊. The hot food buffet breakfast also looked good with plenty of options 👍🏼

2026-09-14 • via Nuitee
L
Lynsey • couple • gb
8
First time at this hotel, very modern and loved the theme. Any staff we interacted with were friendly. The spa facilitie
Pros:

Cleanliness and friendly staff

2026-09-14 • via Nuitee
T
Tony • couple • gb
10
2026-09-14 • via Nuitee
T
Tracy • couple • gb
7
Pros:

Overall nice location and the food was lovely.

Cons:

Noisy dog next door, barked non stop for 3 hours. Also wish there was another way you could easily access the beach as you need to go through the restaurant and travelling with a dog you need to go back through the restaurant with a wet dog.

2026-09-13 • via Nuitee
E
Emma • extended_group • gb
10
2026-09-13 • via Nuitee
S
Shauna • couple • gb
4
2026-09-13 • via Nuitee
H
Hayley • couple • gb
10
2026-09-13 • via Nuitee
J
John • couple • gb
9
2026-09-12 • via Nuitee
R
Ronnie • couple • gb
1
Shocking
Pros:

Leaving

Cons:

Everything

2026-09-12 • via Nuitee
D
Diana • couple • gb
10
2026-09-12 • via Nuitee
C
Clair • couple • gb
8
Cons:

Service at bar was very slow and on one occasion we were forgotten

2026-09-11 • via Nuitee
D
David • solo_traveller • gb
9
Lovely 2 Night Stay
Pros:

The hotel was lovely, and our room was superb. Bed was comfortable, patio was really nice (pity the weather wasn't ;) ), lovely modern bathroom, food was excellent.

Cons:

The people were great, however, on both evenings the service was slow. This was down to staffing levels and they were very apologetic and friendly. My wife got the wrong meal on the second night, but was happy to accept it and the duty manager who was really nice gave us a discount for the inconvenience, which more than made up for it.

2026-09-10 • via Nuitee
J
Julia • couple • gb
9
Great location and great facilities. A spa on the waterfront - ideal!!
Pros:

Really well planned and in a great location.

2026-09-10 • via Nuitee
M
Mick • couple • gb
10
2026-09-10 • via Nuitee
G
glen • couple • gb
9
Great stay loved it room overlooked the beech and sea which was great adding to the stay. Great spa friendly staff great
Pros:

Great location views room

Cons:

No gym

2026-09-09 • via Nuitee