The Loans Inn

Hotels
Simps Inn
9.2 (211 reviews)
31-33 Main Street, Troon, Scotland, KA10 7EX , Troon , GB

Pets allowed

Facilities

Free breakfast
Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Nice room
Cons:
Disappointing Christmas meal
Hard to cut starter

Categories

Cleanliness
8.41
No specific mention of cleanliness, assumed standard quality for this hotel tier.
Service
9.88
Staff were described as friendly and welcoming, especially Amy.
Location
9.42
Location mentioned with positive sentiment regarding nearby Troon.
Room Quality
9.37
Room was described as huge and really nice.
Amenities
9.4
Amenities, including beer garden, were positively noted.
Value for Money
8.86
Mixed feedback on value, especially from the disappointed Christmas meal review.
Food and Beverage
8.91
Food quality was generally praised, with minor complaints regarding specific dishes.
Overall Experience
9.38
Most reviews highlighted a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Luxurious Spa Experience
Indulge in a rejuvenating experience at the full-service spa during your stay.

Fine Dining and Bars
Savor delicious meals at the hotel's restaurant and enjoy drinks at the stylish bars.

Convenient Location and Amenities
Benefit from complimentary Wi-Fi, nearby fitness access, and a free daily breakfast.

Experience luxury and relaxation at Old Loans Inn. Book your stay now for a memorable getaway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

9.2
Based on 211 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.38
V
Venture61469305078 Solo travel Irvine, North Ayrshire, Ayrshire, Scotland
8
Friendly and welcoming.
Pros:

A tad expensive for a beer but worth the visit for the air conditioning alone.👍

2026-06-27 via Tripadvisor
J
jansZ3628UO Couples
10
Just perfect
Pros:

Wonderful night spent here with my husband for his birthday. The sun was shining on roof terrace and it was glorious. Hotel room was spotless, bed super comfortable.
Food in the restaurant 10/10. Staff friendly. Everything was perfect.

2026-06-22 via Tripadvisor
A
annamX498RL Couples
4
Poor quality food
Pros:

Nice location. Dog friendly. Pleasant staff.
BUT food very poor quality. A light lunch of one 'chargriiled' ceasar salad, one halloumi salad and a small side of chips. Both were poorly presented and consisted mainly of gem lettuce leaves cover in copious sauces. Not good value at £44.85 including one cider. Maybe other dishes are better but our meals were extremely poor value. We will not be giving our custom to Old Loans Inn in the future.

2026-06-21 via Tripadvisor
S
S104MVsusane Couples
10
Friendly tranquil exeptional dining
Pros:

What a super stay we had in the Loans Inn from the start to finish .beautiful place to stay all the staff went above and beyond for us ..special thanks goes to the night porter Brian couldnt do enough to make us welcome and comfortable . Super friendly man ..I would highly recommend a stay here

2026-06-14 via Tripadvisor
S
scottreidy Friends getaway Ashton in Makerfield, Wigan, Greater Manchester, England
10
Outstanding
Pros:

Stayed at the loans in with a large group of friends for a golf weekend. I can genuinely say this is one of the friendliest team of staff I have ever come across. It would be unfair to single anyone member of the team because every single member of the teams was outstanding and ensured our stay was an enjoyable one. The owners of this hotel should be very proud of their team!
The team complemented the hotel which was spotless throughout and perfectly located for playing golf on the Ayrshire coast.
We enjoyed our stay there so much that we’re booking again for next year.
Outstanding!

2026-06-11 via Tripadvisor
J
josephcL3669UK Family
10
Excellent
Pros:

We had our diamond wedding celebration àt the last minute as my wife was recovering from a medical procedure.
Amy look after all our needs,and our meals were very satisfying.
Big bonus was the use of our loyalty card.

2026-06-09 via Tripadvisor
P
philipgF5139HX Friends getaway
10
Great hotel
Pros:

Lovely hotel. Well looked after and the staff are great. Nice food and a good breakfast to set up up for golf.

2026-06-08 via Tripadvisor
U
U8511DKjaynem Couples
10
Great Find
Pros:

Highly recommended! What a fabulous find. Beautiful bar/restaurant. Spotlessly clean and excellent food. Great gluten free options. Very busy, which says it all!

2026-05-30 via Tripadvisor
R
Rustie55 Solo travel Carlisle, Cumbria, England
10
A repeat performance - excellent on all fronts - see you again!
Pros:

I returned because last year’s visit was so enjoyable… it didn’t feel like a rushed, utilitarian overnight, more a relaxing ‘take a breath’ time. And so it was this time. I and my well travelled whippet were made so welcome. Everything is spotlessly clean, the room spacious and comfortable with an en suite bath (bonus brownie points, nothing like a long hot soak after a long hot day!

The delightful staff at the Loans really make it special - every single one of them genuinely friendly, helpful, kind. I love the vibe…

One more thing: when I was working part of my job was restaurant and hotel reviewing - too often I grumbled (politely obviously!!) about menus that over-promised and under-delivered. The polar opposite occurred at The Loans: a modest description of Burrata with heirloom tomatoes, dressed with olive oil, sourdough croutons… well, that was inadequate to do justice to the feast I enjoyed. Burrata as wobblesome as a cloud, tomatoes ripe and at a properly ambient temperature, a juicy fruity, oil, crispy croutons…just heavenly!!!

Thanks to all, and see you next year.
Plus, very dully, it’s really handy for the ferry terminal…! Frankly, I’d happily have driven further for this level,of quality, service, sleep, food ….

2026-05-24 via Tripadvisor
K
kylehF524VA Friends getaway
10
Excellent!
Pros:

Very friendly staff. Great service. Excellent food and bar. Very nice rooms. 5+ stars. We would 100% stay again.

2026-05-20 via Tripadvisor
B
B6856BUchristinep Couples
10
Great all round
Pros:

Great food, great service and great value!

2026-05-17 via Tripadvisor
G
Guv2160 Couples Kilmarnock, East Ayrshire, Ayrshire, Scotland
10
First class once again
Pros:

Have been once again for a meal which was fantastic snd service once again superb, look forward to returning once again this time with an overnight stay keep up the excellent work

2026-05-17 via Tripadvisor
T
taz37 Couples Irvine, North Ayrshire, Ayrshire, Scotland
10
Wonderful
Pros:

Was lovely good food, Aimee gave great customer service

2026-05-11 via Tripadvisor
M
Michnield Couples
10
Great place to stay, great food, rooms and staff!
Pros:

I honestly thought that this would be a typically Scottish, out dated hotel but what a wonderful surprise!! Everything clean and fresh, great rooms (some dog friendly and ours was - but spotlessly clean !) Great menu and a well priced 2 course with lots of choice. Very tasty evening meal and great breakfast. Super friendly and efficient staff. Loved it and will return!

2026-05-11 via Tripadvisor
B
battlefield_gal Couples
10
Lovely food great service
Pros:

Lovely place. Staff friendly and professional. Food superb. Best chicken pie ever! Really reasonable prices. Great all round experience. We'll be back!

2026-05-11 via Tripadvisor
B
BurlsGurth Friends getaway Dorchester, Dorset, England
10
Perfect location for golf and ferry
Pros:

Perfect spot for both golf course and the Troon ferry to Arran. Couldn’t fault this great find

2026-05-07 via Tripadvisor
F
franceswZ2409VX Family
10
Lovely family afternoon
Pros:

Food excellent, staff very helpful and friendly. Lovely afternoon catch up with family

2026-05-05 via Tripadvisor
G
GrandTour09448235690 Family
6
Loans Inn Cottage, Great location for Golfers, hotel next door is a bonus but a little more attention to detail would
Pros:

Went for a golf trip, great location played three different Islands close by so Loans Inn ideal location. Rented 4 Bedroom Cottage adjoining Hotel for 7 days, Cottage a good size and well equipped for 4 Male Golfers, comfortable spacious and clean with adequate off road parking. Ate two meals in hotel about average price for Dinner; but Light Breakfast= dry rolls and over cooked lorne sausage almost £5.00! did not go back for breakfast again. Upstairs bathroom did not have a mirror, requested one from Hotel reception who promptly delivered a wall mount shaving mirror without attaching to a wall so a waste of time, Entrance door to the Cottage door the Lock was very awkward to use Staff at the Hotel was fine, particularly Emma and Loraine but one female member of Staff did not seem at all interested in serving customers.

2026-05-01 via Tripadvisor
S
Susan843 Family Stirling, Scotland
10
Fabulous
Pros:

Everything was excellent room staff food etc

2026-04-12 via Tripadvisor
2
280moirad Couples
10
Gem of a place both for food and the decor
Pros:

We arrived on a rainy Saturday afternoon to the Loans Inn, plenty ample sized parking slots were available and not too far to walk in the rain to the restaurant door. We were met by extremely friendly staff who showed us to a lovely table beside the window. We had reserved a table but not specifically by a window so this was a bonus, however, the entire place is beautifully decorated and any table would have been acceptable. The menus were brought and have a huge selection of choices for lunch/dinner. We picked from the 2 courses for £19.95 and expected a smaller portion of the full menu, however, this was not the case. Both of us struggled to finish the full 2 courses and we were delighted with the quality and taste of all the food we had. It is a gem of a place and we will certainly go again for lunch or dinner. Great food, great choice and lovely, friendly service and plenty of staff on hand.

2026-04-07 via Tripadvisor