Best Western PLUS The Arden Park Hotel

Hotels
•
Best Western
8.7 (1208 reviews)
552 Ontario Street , Stratford , CA
+1 519-275-2936

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good restaurant
Nice amenities
Cons:
No microwave in the room
Noisy construction
Orange water in the bathroom

Categories

Cleanliness
8.33
Several reviews mention cleanliness positively, though one complaint about orange water and poor bathroom facilities lowers the score.
Service
9
Reviews highlight helpful and friendly staff, contributing to a strong service perception despite some issues raised.
Location
8.84
Convenient location was appreciated for family visits and shows, thus rated positively.
Room Quality
8.59
Overall, rooms were described as nice and spacious, although some experienced issues with water and noise.
Amenities
8.42
Amenities like the pool and hot tub received positive feedback, but the lack of microwaves was a common complaint.
Value for Money
8.48
While many found it to be a good value, a few felt the pricing was high considering certain issues.
Food and Beverage
8.93
The restaurant received excellent remarks for food quality and variety, but concerns about dining hours affected the score.
Overall Experience
9
Generally, guests enjoyed their stay and expressed a desire to return, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:18

Property Description

Luxurious Amenities
Best Western PLUS The Arden Park Hotel offers an indoor heated pool, a hot tub, and a fitness centre for guests to relax and unwind during their stay.

Convenient Features
Each non-smoking room is equipped with free WiFi, a flat-screen TV, a mini fridge, a coffee maker, and ironing facilities, ensuring a comfortable and convenient experience for all guests.

Delicious Dining Options
Guests can indulge in a variety of meals at the on-site Arden Park Restaurant, with additional dining choices available within 1 km of the hotel.

Experience comfort, convenience, and culinary delights at Best Western PLUS The Arden Park Hotel. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YTO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1208 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.59
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.93
Overall Experience: 9
A
Adi • solo_traveller • il
8
Pros:

Reception very nice.

Cons:

We were there five days and one of the two elevators did not work. Causing a lot of congestion when trying to get to your room. The pool is located by the lobby and there's a very strong smell of chlorine all around.

2026-09-19 • via Nuitee
P
Patty • solo_traveller • ca
10
2026-09-18 • via Nuitee
G
Gerald • couple • ca
9
2026-09-14 • via Nuitee
N
Nancy • couple • us
5
Disappointing Experience
Pros:

I like the location as it is close to the Festival Theatre. I have stayed here many times and it always was a great place to stay.

Cons:

For the three nights I was there, there was only one elevator as the other one was out of order and had been that way for at least ten days due to an inspection that needed to occur but had not happened as the issue was fixed in one day. Cleaning our room usually happened after we left for dinner. The last night it was never cleaned. I have never stayed at a hotel any where in the world where my room was not cleaned. Looking for other options when I go back to Stratford next year, I was really disappointed in this stay.

2026-09-13 • via Nuitee
R
Reevrb • extended_group • ca
9
A great place to stay
Cons:

The air-conditioning unit was too loud for me to sleep so I had to turn it off. Other than that, it was a perfect day.

2026-09-11 • via Nuitee
R
Richard • couple • us
9
Great location close to the Festival Theatre, though a bit of a walk to shopping district and Avon Theatre. On-site res
Pros:

Comfortable bed, wonderful shower, attentive staff.

Cons:

Noisy room HVAC.

2026-09-07 • via Nuitee
I
Ida • couple • ca
8
Clean and about 10 min walk to start of downtown area
Pros:

Clean

Cons:

Sink kept getting clogged

2026-09-07 • via Nuitee
J
Joseph • couple • ca
9
Always enjoy our stay at the Arden Park in Stratford Ont.
Pros:

The room is very nice . Very New & clean .
Bathroom and shower were excellent
Would prefer a king bed over the queen.
The only thing missing is another comfortable chair or sofa.
The food is the restaurant is always good and the service was great.

Cons:

The bed could be a little firmer and higher for our taste

2026-09-06 • via Nuitee
N
Norma • extended_group • us
8
A little better than expected.
2026-09-06 • via Nuitee
A
Adriana • solo_traveller • ca
10
2026-09-06 • via Nuitee
J
Jane • couple • ca
7
Pros:

Our initial room had a v strong unpleasant chemical smell.Despite leaving the window open and the air on on the smell was v strong in the room after dinner and the theatre. We asked to move rooms and while this was not convenient they accommodated us in a nicer room with no smell. Appreciated their professionalism.

2026-09-05 • via Nuitee
R
Richard • couple • ca
8
We always enjoy our stay with you. See you next year.
Pros:

We stay with you every year and have for a long time. We like the location and the rooms are of a generous size and are quite comfortable. Staff is friendly and helpful.

Cons:

Our large room could use a sofa.

2026-09-04 • via Nuitee
T
Tanya • couple • ca
10
Exceeded our expectation
Pros:

The property was very clean, the mattress was very comfortable; we also like the pool and Restaurant on a site with a good food variety and extended hours, staff was polite and helpful. Short walk to the Festival Theatre

Cons:

Everything was perfectly perfect

2026-09-03 • via Nuitee
L
Larissa • family_with_children • ca
8
2026-09-01 • via Nuitee
M
Monique • couple • ca
9
Comfortable Stay
Pros:

Easy check-in. Friendly staff. Room was a good size, nicely decorated, clean with very comfortable bed.

2026-08-31 • via Nuitee
M
Mary-Frances • couple • ca
8
2026-08-30 • via Nuitee
E
Eric Wood • couple • us
9
2026-08-29 • via Nuitee
M
marit • couple • ca
10
2026-08-28 • via Nuitee
W
William (Bill) • family_with_children • ca
8
2026-08-28 • via Nuitee
S
Susanne • solo_traveller • ca
8
We’ll stay there again next year.
Pros:

Convenient, roomy, great bed. The restaurant was just barely average but the prices were right and the wait staff perfect.

Cons:

The chips and home fries in the restaurant had all that phony spice and crust on them. Don’t do that. Potatoes taste great without that.

2026-08-28 • via Nuitee