Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4554 reviews)
Konyaima-machi 1-20 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4554 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
M
MSK • solo_traveller • jp
9
仕事の場所に近くて良かった。
Pros:

朝食会場が静かでよかった。

Cons:

特になし。

2026-06-13 • via Nuitee
P
Philip • solo_traveller • au
8
Pros:

Excellent place to stay. The food was lovely for a buffet breakfast. Absolutely delicious. The staff at this hotel were really helpful and friendly. This is really conveniently located for the shops and the team system too.. The Kumamon theming was great

Cons:

The bathroom was a little tired and needs some TLC, it let's the room down. The other issue.... If you have a vending machine for alcoholic drinks, try putting in more than one type of drink. 20 selections of the same drink !

2026-06-13 • via Nuitee
N
Nakayama • solo_traveller • jp
8
2026-06-12 • via Nuitee
天野 • solo_traveller • jp
9
2026-06-12 • via Nuitee
C
CHIN-HSUAN • family_with_children • tw
10
Pros:

熊本房很可愛、離市區近

2026-06-10 • via Nuitee
K
kuga • extended_group • jp
10
2026-06-10 • via Nuitee
K
KOJO • solo_traveller • jp
10
2026-06-10 • via Nuitee
D
Dana • solo_traveller • fi
9
Pros:

Clean and well-located hotel with attentive staff.

2026-06-08 • via Nuitee
H
HIROAKI • solo_traveller • jp
7
Pros:

部屋は、まぁ広い。繁華街に近い。コンセントはバスルームに2つ、部屋に4つある。

Cons:

バスルームが部屋に比べて狭く感じる。スグ近くにコンビニやスーパーなし。

2026-06-07 • via Nuitee
A
Alexander • solo_traveller • at
10
2026-06-07 • via Nuitee
S
Shaun • solo_traveller • au
10
Pros:

Absolutely perfect - great value for money.

Cons:

No communal bath.

2026-06-07 • via Nuitee
N
naho • couple • jp
7
2026-06-06 • via Nuitee
P
Pei Chieh • extended_group • tw
10
Pros:

所有人員服務這週到。寄放行李、叫計程車隨時協助

2026-06-06 • via Nuitee
W
Wlliam • couple • fr
9
2026-06-06 • via Nuitee
Y
Yao-Wei • family_with_children • tw
9
Pros:

1.房間不大但2張單人床可以睡下2大2小，小朋友也非常喜歡熊本熊的布置，很不錯
2.區位很不錯，走路就可以到熊本城、下通商店街等等

Cons:

停車不太方便，行前就特別注意車高太高不能停在飯店自身停車場，附近的停車場收費標準也是頗複雜，建議行前可以給一些指南(例如CHECK IN時可以臨停在哪邊下行李、周邊特約停車場在哪等)

2026-06-05 • via Nuitee
T
takahiro • solo_traveller • jp
8
2026-06-05 • via Nuitee
岡村 • family_with_children • jp
10
2026-06-05 • via Nuitee
Y
YINGYING • couple • tw
10
2026-06-05 • via Nuitee
M
MIO • couple • jp
8
2026-06-04 • via Nuitee
G
Giampaolo • family_with_children • jp
9
Excellent staying in a great location
Pros:

Beautiful hotel in the city center, location is top. The staff was very nice, I originally made a mistake in the reservation but the staff was accomodating to find the perfect solution.

Cons:

The hotel parking is not directly connected to the hotel, you need to go out from the hotel for a short distance, only slightly inconvenient.

2026-06-04 • via Nuitee