Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4714 reviews)
Konyaima-machi 1-20 , Kumamoto , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.3
Based on 4714 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
D
Devdutt • solo_traveller • au
3
Frustrating
Pros:

Standard hotel with quirky obsession with their local animal (forget the name).

Cons:

We accidentally booked a smoking room.
Changing to a non smoking room was an issue.
Even though we booked on the day of arrival the hotel would not offer a refund.

2026-10-31 • via Nuitee
S
Shu-Jun • solo_traveller • tw
10
辦理Check in 那天櫃檯都是日本人,我們語言不相通,櫃檯人員拿出手機翻譯軟體與我進行溝通,完全沒有不耐煩,每日進出飯店也都給予親切的招呼,唯一的美中不足就是附近沒有便利商店
Pros:

每日房間收拾垃圾以及補充備品

Cons:

無

2026-10-31 • via Nuitee
阿部 • solo_traveller • jp
6
2026-10-30 • via Nuitee
A
akiko • couple • jp
10
もっと、ホテルでゆっくりしたかった
Pros:

スタッフの対応は、素晴らしい。朝食も美味しかった。綺麗で清潔感があり、満足しました。

Cons:

エントランスの香りがいい匂いだったけど、少しきつかった。

2026-10-30 • via Nuitee
政翰 • couple • tw
7
2026-10-29 • via Nuitee
陳強 • extended_group • hk
8
滿意
Pros:

房間整潔,舒適,寧靜,位置很近附商場,
週圍很多美食

Cons:

無足夠停車位,要到附近車場

2026-10-29 • via Nuitee
K
Katsuhiko • couple • jp
10
2026-10-28 • via Nuitee
L
Li • solo_traveller • tw
8
Pros:

Location

Cons:

Parking

2026-10-28 • via Nuitee
R
Ren • solo_traveller • jp
10
リピート確定
Pros:

くまモンルーム

2026-10-28 • via Nuitee
K
Koji • solo_traveller • jp
9
2026-10-27 • via Nuitee
慶治 • solo_traveller • jp
10
2026-10-27 • via Nuitee
柏璁 • couple • tw
9
2026-10-27 • via Nuitee
B
Bourne • couple • nz
10
Pros:

Amazing staff and the blackout curtains were such a nice addition

2026-10-27 • via Nuitee
B
Bianca • couple • cy
10
Pros:

We had a lovely stay at Mitsui Garden Hotel Kumamoto! The room was clean, the facilities were nice, and the location was great. All the staff were extremely friendly and helpful.

The hotel parking couldn’t accommodate our SUV, but there were plenty of affordable paid parking options nearby.

A special thanks to the kind gentleman working the night shift at the hotel’s parking area, who ran inside to get us an umbrella even though we told him we would be fine! Also, the lovely ladies at reception were incredibly helpful with sending our luggage and other belongings to our next hotel.

We also want to mention the lovely elderly gentleman who owns the parking lot across the road. He was very kind and welcoming, and even though he didn’t speak English, we still managed to communicate and understand each other!

Wonderful hospitality and a very pleasant stay. Highly recommended!

2026-10-25 • via Nuitee
T
Tori • solo_traveller • jp
8
2026-10-25 • via Nuitee
Y
yasuhiro • solo_traveller • jp
10
2026-10-23 • via Nuitee
R
RYOICHI • solo_traveller • jp
9
Pros:

繁華街にも駅にも近く利便性が良い 部屋も清潔で喫煙部屋があるのが良い

Cons:

特になし

2026-10-23 • via Nuitee
佳香 • extended_group • tw
8
方便的住宿地點
Pros:

清潔讚

Cons:

洗烘衣機太多人排隊使用,等超久的

2026-10-22 • via Nuitee
H
Hr. A. Krüger • couple • de
9
Pros:

Hervorragende Lage, sehr freundliches Personal, tolles Frühstück, sauber, gutes Preis-Leistungs-Verhältnis

2026-10-21 • via Nuitee
C
Chiara • couple • it
10
Carino ed accogliente
Pros:

La stanza era molto carina e la colazione super abbondante

Cons:

Nulla

2026-10-21 • via Nuitee