Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4714 reviews)
Konyaima-machi 1-20 , Kumamoto , JP
+81 96-352-1131

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.3
Based on 4714 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
小河原 • solo_traveller • jp
10
2026-09-12 • via Nuitee
王 • extended_group • tw
10
離上下通近很方便
Pros:

離車站購物中心近

Cons:

無

2026-09-11 • via Nuitee
T
Ting Hsuan • couple • tw
8
2026-09-10 • via Nuitee
S
Sz-Yu • couple • tw
7
附近停車方便
Pros:

服務人員態度非常好，地點不錯

Cons:

浴缸比較沒那麼乾淨

2026-09-10 • via Nuitee
J
JI YIE • couple • tw
9
2026-09-09 • via Nuitee
T
TOMOYUKI • solo_traveller • jp
7
まあまあ
Pros:

繁華街が近くロケーションはよかった。

Cons:

施設は古い。それでも手入れはまあまあ行き届いている。

2026-09-08 • via Nuitee
N
NAGAO • solo_traveller • jp
6
Pros:

スタッフの丁寧な対応
室内の清潔さ
館内やロビーの雰囲気

Cons:

チェックインシステムの動作の遅さ（アパホテルに比べたらかなりひどかった）
朝食のバリエーションは良かったが、残りが少なくなった時の補充が遅く感じた。
私の利用した時間帯が利用者が少なく、たまたまスタッフがひとりだったせいもあるか。

2026-09-08 • via Nuitee
J
JONGUK • solo_traveller • kr
10
Pros:

It can be reached on foot from Sakuramachi Terminal, and the staff's response and welcome were all good.

2026-09-08 • via Nuitee
M
Makoto • solo_traveller • jp
6
中心地にあるホテル
Pros:

ロケーション

Cons:

駐車場が地下一階にあったが、ホテルにつながっておらず、大雨により濡れることになった

2026-09-07 • via Nuitee
K
kento • solo_traveller • jp
9
2026-09-06 • via Nuitee
土肥 • solo_traveller • jp
3
2026-09-06 • via Nuitee
A
apostolos • couple • gr
9
2026-09-06 • via Nuitee
Y
Yuko • couple • jp
9
安心して泊まれるホテルです
Pros:

2回目の宿泊でした。お部屋も清潔で静かな環境で気に入っています。朝食のバイキングは美味しくて食べ過ぎてしまいます。

Cons:

特になし

2026-09-05 • via Nuitee
T
TOMOKO • solo_traveller • jp
7
Pros:

立地、くまもんに癒されました

Cons:

ちょっと古いですかね。仕方ないところですが

2026-09-05 • via Nuitee
Y
Yashiuan • solo_traveller • tw
8
2026-09-04 • via Nuitee
Y
YUN HUA • family_with_children • tw
8
2026-09-03 • via Nuitee
L
Leandro • couple • br
10
Pros:

Espaço, limpeza e conforto

2026-09-01 • via Nuitee
A
AYUMI • solo_traveller • jp
10
2026-08-31 • via Nuitee
T
TAKAYUKI • solo_traveller • jp
8
2026-08-31 • via Nuitee
M
M I C H I K O • couple • jp
10
コスパ最強
Pros:

間違えて喫煙室にしていたのに、直前のお願いにもかかわらず、禁煙室に変えてもらえた。サービスが行き届いていた。

Cons:

ない

2026-08-30 • via Nuitee