Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4690 reviews)
Konyaima-machi 1-20 , Kumamoto , jp
+81 96-352-1131

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.3
Based on 4690 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
K
KIYOSHI • couple • jp
7
満足
Pros:

ロビィにいるスタッフが良く声を掛けてくれた。

Cons:

アメニティにボディタオルがなかった。

2026-08-29 • via Nuitee
J
juwon • solo_traveller • kr
8
2026-08-29 • via Nuitee
K
Kohei • couple • jp
10
2026-08-29 • via Nuitee
A
achi3 • solo_traveller • jp
9
Pros:

・多少の古さは感じましたが清潔で快適でした。
・スタッフの方も感じよく親切でした。
・朝食がたいへん美味しかったです。

Cons:

・部屋のエアコンの効きが悪く暑かった。
・駐車場のスタッフの方の応対がイマイチでした。どうしてそんなに不機嫌なの…って。

2026-08-28 • via Nuitee
C
Chang Ting • solo_traveller • tw
10
Pros:

地點距離電車辛島町站走路5分鐘左右，距離商店街或櫻町逛街非常方便；人員服務很好努力試著用英文向我說明；房間不會小，部分設施有感受到細心度，像是免費的水以及浴缸扶手，沐浴乳是Kose；早餐特別優秀，有多種在地特色美食跟農產品，包含馬肉跟太平燕，連吃兩天發現菜色也有做變化。

Cons:

沒有熱水機，房間熱水壺不敢用

2026-08-27 • via Nuitee
N
Naoko • couple • jp
9
2026-08-27 • via Nuitee
Y
Yuh • extended_group • tw
10
2026-08-27 • via Nuitee
Y
yiyun • family_with_children • tw
10
服務人員親切接待，地點方便
Pros:

地點方便，房間大

Cons:

無

2026-08-27 • via Nuitee
O
OLIVIER • solo_traveller • fr
8
2026-08-26 • via Nuitee
上之薗 • couple • jp
7
良かった
Pros:

コンシェルジュの対応が有難いでした…

2026-08-26 • via Nuitee
M
Manami • couple • jp
10
2026-08-25 • via Nuitee
M
Mayara • couple • br
10
2026-08-24 • via Nuitee
H
HUI MEI • extended_group • tw
8
2026-08-23 • via Nuitee
Y
YAMADA • solo_traveller • jp
8
2026-08-23 • via Nuitee
E
ERH FEN • solo_traveller • tw
9
2026-08-23 • via Nuitee
オリ • couple • jp
7
Pros:

ロケーションが良かった

Cons:

部屋のトイレに音姫がなかった

2026-08-22 • via Nuitee
恆偉 • extended_group • tw
10
Pros:

地點離熊本城、上下通街都很近，要到熊本車站，搭電車站也很方便，早餐也提供一些在地食物且選擇多源。

Cons:

無

2026-08-22 • via Nuitee
L
Liang-Wen • couple • tw
8
2026-08-22 • via Nuitee
S
Shiroh • family_with_children • jp
9
良かった
Pros:

くまモンが可愛いかった

Cons:

ユニットバスは経年劣化があり、そろそろリフォームした方が良いかも

2026-08-22 • via Nuitee
K
KOUJI • solo_traveller • jp
2
2026-08-21 • via Nuitee