Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4631 reviews)
Konyaima-machi 1-20 , Kumamoto , jp
+81 96-352-1131

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4631 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
M
Marni • couple • au
10
A very enjoyable stay.
Pros:

The staff were extremely helpful and friendly. The best service we received in Japan. The welcome drinks were nice and the breakfast was phenomenal.

Cons:

Room wasn’t very big.

2026-07-24 • via Nuitee
C
Chiung Yi • couple • tw
10
Pros:

設備一流，櫃檯人員ㄧ流，服務很貼心很主動

Cons:

沒有

2026-07-24 • via Nuitee
K
Kono • solo_traveller • jp
10
2026-07-23 • via Nuitee
H
hayashi • couple • jp
7
Cons:

ミラーリンクのTVじゃなく、スマートテレビがいい！

2026-07-22 • via Nuitee
冠廷 • solo_traveller • tw
10
Pros:

員工都很nice 能提供很多協助 在事後也會關心

2026-07-22 • via Nuitee
C
Chien Shu • extended_group • tw
7
2026-07-22 • via Nuitee
Y
Yukako • couple • jp
8
2026-07-21 • via Nuitee
M
MAMIKO • family_with_children • jp
10
2026-07-21 • via Nuitee
T
takashi • couple • jp
7
Cons:

セルフチェックインの機器への入力が面倒で、やり直しが必要となり時間がかかってイライラした。

2026-07-21 • via Nuitee
M
MAMIKO • family_with_children • jp
10
優しさを感じられるホテル
Pros:

旅が久しぶりで、予約などバタついてしていましたが、柔軟に対応してもらえました。
丁寧に確認や対応をしてもらえ、優しさを感じられました。
朝食も地元の物を食べられ、逸品ばかりでした。

2026-07-21 • via Nuitee
Y
YUGE • solo_traveller • jp
7
2026-07-20 • via Nuitee
フェルクマン古賀 • extended_group • jp
7
2026-07-20 • via Nuitee
H
haroun • solo_traveller • be
1
2026-07-19 • via Nuitee
Y
Yu Hao • couple • tw
8
2026-07-19 • via Nuitee
H
hiroo • couple • jp
10
2026-07-19 • via Nuitee
B
Bianca • solo_traveller • nl
8
Fijn, simpel en goed verblijf.
Pros:

Cozy room. All in it.

Cons:

Nothing

2026-07-19 • via Nuitee
M
MINGTA • family_with_children • tw
10
飯店離鬧區不遠，走路十分鐘內即可抵達鬧區，飯店的床也很好睡，環境很舒適，住宿價格合理。
Pros:

整體環境很乾淨、舒服

Cons:

無

2026-07-19 • via Nuitee
K
KUAN TING • couple • tw
10
2026-07-18 • via Nuitee
H
HSIEN-JUNG • extended_group • tw
10
熊本三井花園酒店真的是很棒的飯店，優點很多1、位置絕佳就在桜町巴士總站斜對面走路約5分鐘就到，離下通商店街只有3分鐘，旁邊就是辛島町電車站，兩條電車路線都可搭乘。2、飯店大廳有非常多的熊本熊，拍照非常美麗，也有紀念章可以蓋。3、有自助機台可
Pros:

性價比超高又美麗的舒適飯店

Cons:

1.馬桶沖水聲比較大一點，但不造成困擾
2.每個人都有兩個枕頭，但都比較軟，不過這是個人習慣問題

2026-07-18 • via Nuitee
H
HIDEO • solo_traveller • jp
8
2026-07-17 • via Nuitee