Brandon House Hotel

Hotels
8.5 (906 reviews)
New Ross , New Ross , ie

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Rude dinner staff
Location is too far to walk

Categories

Cleanliness
8.14
Rooms were spacious and clean.
Service
9.11
Staff were friendly and helpful, although some dinner staff were rude.
Location
7.65
The hotel was quite far out of town; a car is essential.
Room Quality
8.6
Rooms are comfortable, but beds are slightly hard.
Amenities
8.63
Nice amenities including a spa and leisure center.
Value for Money
9.09
Fantastic value for money given the services and quality.
Food and Beverage
8.14
Breakfast and dinner were very good, despite some negatives mentioned.
Overall Experience
8.61
Overall a very good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:42

Property Description

Luxurious Accommodation
The Brandon House hotel and Eco Spa offers elegantly furnished rooms equipped with modern amenities like satellite TVs, tea/coffee making facilities, and more, ensuring a comfortable stay for guests.

Gourmet Dining and Relaxation
Indulge in a culinary journey at The Gallery Restaurant, serving a delightful mix of modern and traditional cuisine. Unwind at The Library Bar with scenic views of the River Barrow while enjoying a wide selection of beverages. Afterward, pamper yourself at the Solas Croí Spa with a variety of rejuvenating treatments and facilities like a steam room, sauna, and Jacuzzi®.

Convenient Location and Leisure Facilities
Conveniently located between Wexford and Waterford, the hotel offers easy access to explore the surrounding areas. Guests can also take advantage of the on-site pool, gym, and free parking, making it a perfect choice for a relaxing getaway.

Experience luxury, fine dining, and relaxation at Brandon House - book your stay now!

Important information:

Please note the price of treatments and use of the Thermal Suite is not included in your rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 906 reviews
Cleanliness: 8.14
Service: 9.11
Location: 7.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 8.61
M
Mary • couple • ie
10
Beautiful friendly hotel with staff so friendly and helpful
Pros:

Fabulous hotel to stay at beautiful pool and day spa

Cons:

Nothing I loved everything about this hotel

2026-07-10 • via Nuitee
B
Billa • family_with_children • ie
9
2026-07-09 • via Nuitee
A
Angela Carley • solo_traveller • ie
10
Pros:

Amazing.
Just loved the whole ambience of the place.
And sitting outside watching the sun go down was beautiful.
Lucy on reception exceptional.
Ger in the Bar (I hope that's his name) exceptional.
Great stay

Cons:

All great no complaints

2026-07-08 • via Nuitee
M
meehan • solo_traveller • ie
9
Pros:

The leisure centre was fantastic

Cons:

The service in the restaurant could have been friendlier

2026-07-08 • via Nuitee
A
Andrea • solo_traveller • ie
10
Pros:

Lovely hotel and grounds, very good food and nice pool area

2026-07-08 • via Nuitee
H
Helen • solo_traveller • ie
10
Lovely place to stay, excellent food,very comfortable rooms
Pros:

Dinner was excellent

Cons:

Pool changing rooms could be better

2026-07-08 • via Nuitee
E
Emma • solo_traveller • ie
8
Family stay
Pros:

Friendly staff, comfortable room, great vegan options (apple crumble had no crumble on it though!) Kids club available although we didn't end up using it.

Cons:

Breakfast not included in what was a hefty price for room.

2026-07-06 • via Nuitee
R
Rebecca • family_with_children • ie
10
2026-07-05 • via Nuitee
J
Josh • couple • gb
10
Pros:

The breakfast was excellent! €15 all you can eat

2026-07-05 • via Nuitee
R
Rebecca • solo_traveller • ie
9
2026-07-05 • via Nuitee
H
Helena • couple • je
7
2026-07-05 • via Nuitee
G
gary • solo_traveller • ie
2
Pros:

Scenery was great. But not near anything . To exspensive also. The pool was ok but the towels were dirty.

Cons:

Very exspensive . Near nothing .

2026-07-04 • via Nuitee
G
Golden • couple • gb
10
enjoyed a beautiful hotel would stay again
Pros:

bed was comfortable, good ventilations, breakfast and evening meals were fantastic

2026-07-02 • via Nuitee
C
cristina • family_with_children • ie
1
Great location, but poor communication and a closed pool made our stay very disappointing.
Pros:

What I liked was the hotel’s location and the family-friendly facilities, such as the playground and the kids’ cinema. The hotel looked fantastic in the photos, especially with the swimming pool, which was the main reason we chose to book it.

Unfortunately, the reality was different because the pool was closed and not in use. It was very disappointing, especially since this was the main feature that influenced our decision to stay at the hotel.

Cons:

What I didn’t like was that the swimming pool was closed and not in use. We booked this hotel specifically because of the pool. Our kids were really excited and had even bought lots of things to enjoy an evening by the pool.

Before our arrival, I received several messages on the 23rd, 26th, and 27th saying that our room was being prepared, which was appreciated. However, at no point did anyone inform us that the pool would be unavailable. If we had known in advance, we would have chosen a different hotel.

When I asked at reception why nobody had informed us, the response was simply, “Sorry about that.”When I asked somebody from staff, I was told that the pool had been closed since the morning /afternoon. This means there was plenty of time to inform guests before they arrived, allowing us to decide whether we still wanted to stay.. Better communication would have allowed us to make an informed decision before our stay.

2026-06-29 • via Nuitee
M
michelle • solo_traveller • ie
10
Pros:

Staff where outstanding. The food was brillant.

2026-06-29 • via Nuitee
T
Trail50236669151 • Family
10
You won't be disappointed
Pros:

We had a wonderful stay , staff and food were excellent , some small things like changing rooms at the pool and under staffed in bar restaurant etc, but these most definitely are out weighted by the wonderful atmosphere and the staff who were there especially Lucy on reception and Eowyn in the food areas . Overall we were very happy .

2026-06-24 • via Tripadvisor
C
Companion27871553065 • Friends getaway
8
Nice hotel with good amenities
Pros:

Lovely hotel, nice staff, good food, spa and pool

2026-06-24 • via Tripadvisor
M
Margaret • family_with_children • ie
6
Very disappointed
Pros:

The area was lovely. The gardens were beautiful

Cons:

We went with our two special needs girls so we could have a couple of days in the hotel and let them swim as it’s limited what they can do. We got told Tuesday at dinner time when we had come back to the hotel for the pool that it was closed for maintenance so we were left with nothing to do with our girls on one of the hottest days. They were very short about the whole thing as much as so what. But to us it was the whole reason for going to a hotel with a pool. Surely maintenance is planned and people should be informed. 😞 we left early as girls were fed up in the room. We were not comfortable in the restaurant as its bus loads of elderly people.
But building is lovely

2026-06-24 • via Nuitee
D
desbaggie • Family • Birmingham, West Midlands, England
10
Good hotel.
Pros:

Very good hotel, rooms a good size and beds comfortable, had a good breakfast, staff very welcoming with a special mention to Alex the night porter and barman. It's about a 20 minute leisurely walk into New Ross, which is Ok in the dry but not a lot of fun in the rain! We saw the pool and spa facilities which all looked good, though we didn't have time to use them.

2026-06-22 • via Tripadvisor
M
mooc2018 • Couples
10
Happy to recommended
Pros:

Brandon House Hotel is a gem. We arrived late in the evening to a warm welcome from the night porter. Our room was very comfortable and spacious with everything we needed and more. We'd a great sleep in the large super king bed. Breakfast was top notch, there was a large selection on offer. Staff were friendly and helpful. We only stayed one night to break our journey but we're look forward to returning for a longer stay in the future.

2026-06-22 • via Tripadvisor