Boutique Hotel Museumkwartier

Hotels
8.5 (1230 reviews)
Oudegracht 399 , Utrecht , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Breakfast in the room
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Charming atmosphere
Cons:
Poor room lighting
Uncomfortable bed quality
Limited amenities

Categories

Cleanliness
7.89
Some reviews mentioned cleanliness positively, but also raised concerns about poor amenities like bad Wi-Fi and insufficient room lighting.
Service
9.36
Several reviews highlighted friendly and helpful staff, contributing positively to the overall experience.
Location
9.4
Consistently praised as a central and charming location near the canals, making it a major positive.
Room Quality
7.35
There were mixed reviews, with issues like uncomfortable beds and steep stairs mentioned.
Amenities
7.88
Comments suggest a lack of sufficient amenities, particularly relating to coffee and poor Wi-Fi service.
Value for Money
8.84
Value was seen as acceptable by some due to the location, but breakfast quality received criticism, affecting overall value perception.
Food and Beverage
8.39
Breakfast received both praise and criticism, indicating room for improvement but overall it was satisfactory.
Overall Experience
8.86
Despite mixed reviews on certain aspects, the overall sentiment was positive with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:11

Property Description

Charming Boutique Hotel in Utrecht

Delightful Breakfast and Connectivity: Start your day with a scrumptious à la carte breakfast and stay connected with complimentary WiFi available throughout the property.

Comfortable Rooms with Modern Amenities: Relax in rooms equipped with a flat-screen TV, coffee machine, and a private bathroom with free toiletries. Selected rooms even feature a kitchen with a dishwasher for added convenience.

Convenient Location: Situated near popular attractions like TivoliVredenburg and Museum Speelklok, this non-smoking hotel offers easy access to key landmarks in Utrecht.

Experience comfort and convenience at Boutique Hotel Museumkwartier. Book now for an unforgettable stay!

Important information:

Please note that the property is only accessible via steep stairs that are characteristic for historical buildings in Utrecht.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1230 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
B
Borja • family_with_children • es
10
Céntrico y experiencia de la casa antigua
Pros:

Casa típica antigua, a los niños les encantó quedarse allí ; decoración palaciega. Las vistas desde la habitación al canal y a la ciudad muy bonitas

2026-06-27 • via Nuitee
G
Giada • solo_traveller • it
9
2026-06-20 • via Nuitee
R
Robin • extended_group • us
8
Pros:

The location was great. The wifi was strong enough for me to have a meeting from 3-5 in the morning, I used the lobby so I wouldn't disturb my fellow travelers.

Cons:

The room was quite warm. Some fans would help with air movement.

2026-06-19 • via Nuitee
F
Francesca • solo_traveller • it
7
2026-06-18 • via Nuitee
A
Andrew • couple • gb
7
Pros:

The location and character of the property

Cons:

The housekeeping was erratic especially over the weekend (lack of bath towels, glasses not replaced, bins not emptied). The rooms needs some TLC to bring it up to standard.

2026-06-16 • via Nuitee
D
Darijusch • solo_traveller • de
9
Pros:

Schönes altes Haus, liebevoll eingerichtet. Nettes Personal, super Lage (ruhig und trotzdem mittendrin).

2026-06-16 • via Nuitee
E
Emma • couple • gb
7
Grand historic rooms but too expensive.
Pros:

The grand bedroom on the ground floor felt very historic. The bed was very comfortable.

Cons:

Given the price we paid for this hotel, I would have expected more facilities. The bathroom was very cramped and the sliding door into it was very creaky which meant disturbing my partner in the night. The room was on the ground floor so suffered a bit from noisy people walking past in the late evening. Breakfast was nice but we sat in our room to eat it. The reception was staffed, part-time, by young people who seemed like students. They were helpful to a extent but were unable, for some reason, to book us a taxi to the station.

2026-06-16 • via Nuitee
V
Vitalidze • extended_group • ee
10
Pros:

Nice aparts, good breakfast was brought to the door, lively neighborhood

Cons:

Price, but Utrecht is kinda expensive overall, so compared to the rest - it was fine

2026-06-15 • via Nuitee
K
Kevin • couple • nl
4
Teleurstellend!
Pros:

Ligging leuk langs de grachten maar foto's komen niet overeen

Cons:

Geur, personeel niet kundig, ontbijt komt niet overeen met beschrijving en gewoon niet lekker,

2026-06-12 • via Nuitee
Y
Y. T. • couple • nl
8
2026-06-09 • via Nuitee
M
Mieke en Paul Engels • extended_group • nl
7
Plus- en minpunten tegelijk
Pros:

Leuk hotel, goede kamer, prima ontbijt. Locatie uitstekend voor een bezoek aan Utrecht.

Cons:

We werden helaas begroet door stofwolken in de kamer, een medewerkster heeft later excuses aangeboden.

2026-06-08 • via Nuitee
A
Arthur • solo_traveller • nl
8
Pros:

Prima locatie

Cons:

De vuilnisbakken waren nog niet geleegd van de eerdere gast(en).

2026-06-06 • via Nuitee
C
Cathelijn • solo_traveller • nl
7
Pros:

Prachtig pand en geweldige inrichting. Heel authentiek. Leuk ook dat we ontbijt op de kamer kregen geserveerd, daardoor konden we nog meer van het hotel genieten (er is geen gemeenschappelijke ruimte, maar dat heb je ook niet nodig met de grote en mooie kamer). De locatie is ook top.

Cons:

Het personeel was wat onervaren, kwam over alsof het een student was die dit als bijbaantje deed.

2026-06-04 • via Nuitee
D
Denitsa • family_with_children • bg
7
Чудесен избор за кратък престой при пътуване в двойка! Градът е прекрасен!
Pros:

Хотелът се намира на много добро място! Близо до повечето централни забележителности!
Сградата е стара и много красива, а гледката е чудесна! Мястото се усеща много романтично! Препоръчвам за пътуване в двойка! Стаята е чиста!
Ние не се възползвахме от закуската, но стаята предлага всички условия да си я приготвиш сам. В близост има хранителен магазин.
Има заден двор, който се заключва и в него спокойно паркирахме нашите колелета под наем!

Cons:

Ние бяхме настанени в стая F, която е развита на две нива.
Случихме на необичайно топло време за края на май (30 градуса) и в стаята беше много горещо! Липсата на климатик и нагрятия покрив направи спането на втория етаж невъзможно! Беше оставен вентилатор, който не свърши никаква работа. За пътуване с дете не препоръчвам точно тази стая, тъй като стълбата е много стръмна.
Относно не/удобствата:
Имахме оставена кафе машина в стаята, но тя не работеше и не беше заменена с друга, въпреки че питахме няколко пъти на персонала. Има съдомиалня, но няма консумативи за нея, така че няма как да се ползва.

2026-06-02 • via Nuitee
M
Maxine • couple • au
6
Dissapointed
Pros:

Great location
Good breakfast in room

Cons:

Very expensive price for a mediocre room, overlooking staff smoking area, rooms were with old tired furniture and tacky fixtures,We could hear other residents talking through wall, no fire safety standards that I could see.
Old worn towels, kitchen never restocked, had to ask.
Our kitchenette bin wasn’t emptied for 5 days, no mattress protector on bed.
This was simply a home job b&b at 5 star hotel fees.

2026-06-01 • via Nuitee
T
Tatiana • couple • es
8
Необычный атмосферный отель с видом на канал
Pros:

Отель находится на отдалении от шумных туристических улиц. Он довольно необычный - много антиквариата и интересных вещиц. Вид из окон у нас был на канал, это добавило особой атмосферы отдыху. В номере есть много капсул для кофе и чая, посуда и приборы, мини-плита и раковина. Просто великолепный чистый санузел, огромная чистая ванна, хороший фен. Восхитительный завтрак в номер - все было свежим и горячим, сделанным специально под нас к нужному времени - круассаны невероятные!

Cons:

Персонала на стойке никогда нет, дозвониться и заселиться - это квест. Номер был немного уставшим. Лифта нет, лестница довольно крутая.

2026-05-28 • via Nuitee
S
Spiegel • solo_traveller • ca
8
Pros:

Everything.

Cons:

Just could have had a fan due to not having AC. Lovely cute room and space. Well appointed. Great view. Cute sitting area.

2026-05-26 • via Nuitee
M
Markus • family_with_children • de
10
Pros:

Frühstück auf dem Zimmer, sehr schöne barocke Einrichtung, Badezimmer modern! Sehr schönes Hotel an der Oudegracht, top Lage.

Cons:

Ein kleines Manko war der Hinterhof, sehr ungepflegt.

2026-05-26 • via Nuitee
V
Van 't Schip • solo_traveller • nl
8
2026-05-21 • via Nuitee
A
Adèle • solo_traveller • ca
10
2026-05-16 • via Nuitee