Grand Mercure Agra - An Accor Brand

Hotels
Grand Mercure
8.7 (1537 reviews)
Fatehabad Road Agra , Agra , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/24 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/24 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1537 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
B
Betty.J solo_traveller jp
10
Pros:

設備、立地、スタッフ全てにおいて素晴らしかった。

2026-07-03 via Nuitee
R
Renad solo_traveller us
10
Pros:

Everything was nice. The room and bathroom were clean and spacious. Staff were nice, breakfast was excellent. My room overlooked Taj Mahal.

2026-07-03 via Nuitee
R
Rishabh extended_group in
8
Pros:

Overall our stay was good. Enjoyed property and location was excellent.

Cons:

The refrigerator was not working.

2026-07-03 via Nuitee
S
Shahzeb solo_traveller in
8
Pros:

Almost everything

Cons:

Washroom very small

2026-07-03 via Nuitee
A
Amira extended_group om
10
2026-07-03 via Nuitee
L
laetitia solo_traveller mq
10
Pros:

Tout

Cons:

Rien

2026-07-03 via Nuitee
M
Morgan family_with_children no
10
Nice, friendly and central location
Pros:

Nice, clean and not far from Taj Mahal. Great view og the Taj from the rooftop terrace!

2026-07-02 via Nuitee
P
Piotr solo_traveller pl
10
Pros:

Obsługa, jedzenie, gościnność, lokalizacja

2026-07-01 via Nuitee
D
Dhruvak Dashrathbhai extended_group in
3
2026-07-01 via Nuitee
R
Rookmin solo_traveller gb
8
2026-07-01 via Nuitee
N
Nico extended_group de
9
Alles in allem super Hotel
Pros:

Blick auf das Taj

Cons:

Kissen leider zu Hart

2026-07-01 via Nuitee
M
Mallory couple us
10
A great stay for Taj Mahal
Pros:

Location, staff, comfort, and food all top notch!

2026-07-01 via Nuitee
J
JISHNU extended_group in
10
2026-06-30 via Nuitee
ثامر البرعي solo_traveller sa
9
2026-06-30 via Nuitee
ثامر البرعي solo_traveller sa
9
2026-06-30 via Nuitee
P
Panida extended_group th
9
Pros:

Excellent location and great value for money. The staff were very helpful and friendly. It’s also within walking distance of many popular restaurants.

Cons:

The only issue was that the hair dryer was not working properly as it was not hot at all

2026-06-29 via Nuitee
S
Satyan Sitabi solo_traveller nl
10
Most amazing stay in Agra and India
Pros:

Personell were nice and helpfull. The rooms were much more than my expectations. Maybe the best hotel i've stayed in so far

Cons:

The breakfast could've been better

2026-06-29 via Nuitee
Y
Yashaswi couple in
10
2026-06-29 via Nuitee
S
sahilmittal couple in
9
2026-06-29 via Nuitee
A
akanksha solo_traveller in
5
experience was bad
Pros:

location was good

Cons:

The rules were different for indians and foreigners. unfortunately all rules were broken for
foreigner tourists. The staff blatantly was partial and had no resolution.

2026-06-29 via Nuitee