Grand Mercure Agra - An Accor Brand

Hotels
Grand Mercure
8.7 (1668 reviews)
Fatehabad Road Agra , Agra , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/26 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/26 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Location

Guest Reviews

8.7
Based on 1668 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
M
Marco Giacomo solo_traveller it
9
Pros:

Un'ottima scelta per la visita di Agra.
Non lontano dal Taj Mahal.
Fermata della metropolitana (completata solo per un primo tratto) a breve distanza.
Ottimi colazione e buffet serale.

2026-08-22 via Nuitee
A
Akane solo_traveller jp
8
2026-08-22 via Nuitee
F
fabiana couple it
9
Pros:

Personale gentilissimo, albergo molto pulito, carina la terrazza abbiamo gradito l’aperitivo. Cibo del ristorante ottimo.

2026-08-22 via Nuitee
D
Debbie solo_traveller gb
10
Pros:

The attentive staff , the booking in process was quick. We were given welcome drinks, before being shown to our room. The room.was spacious with a fully stocked mini fridge (to be charged). We asked for some more water, and it was there before we got to our room. The evening buffet food was good authentic Indian cuisine. We paid around £25 with two bottles of water included notjing

Cons:

Nothing

2026-08-22 via Nuitee
F
Francisco couple pt
8
2026-08-21 via Nuitee
B
Baljinder Singh couple in
10
Pros:

Service was outstanding

2026-08-21 via Nuitee
R
Robyn solo_traveller au
10
I was made to feel very welcome.
Pros:

It is central to a lot of things.

Cons:

The space and comfort is lovely.

2026-08-21 via Nuitee
L
Leonardo solo_traveller it
9
2026-08-21 via Nuitee
J
Jannik couple ch
9
2026-08-20 via Nuitee
K
Kugaruby couple gb
8
2026-08-20 via Nuitee
K
Karthik solo_traveller gb
9
2026-08-20 via Nuitee
E
Eleonora couple it
10
Soggiorno che è andato oltre le nostre aspettative con vista magica sul Taj Mahal.
Pros:

Personale più che accogliente, piscina perfetta con vista sul Taj Mahal, ristorante ottimo, camera accogliente e molto grande anch'essa con vista sul Taj Mahal, ampio spazio con divanetti in camera, pulizia impeccabile, letto comodissimo.

2026-08-20 via Nuitee
P
Piyush couple in
10
2026-08-19 via Nuitee
V
Valeria couple it
10
2026-08-18 via Nuitee
L
LEYMA YAMEL couple mx
10
2026-08-18 via Nuitee
E
Elisabetta extended_group it
10
2026-08-17 via Nuitee
D
Davide couple it
8
2026-08-17 via Nuitee
A
Alexandra couple fr
10
Une hospitalité exceptionnelle
Pros:

Quatre étoiles amplement méritées pour cet hôtel moderne situé à proximité du Taj, que l'on voyait d'ailleurs depuis le rooftop et depuis notre chambre.
Nous avons vivement apprécié les délicates attentions du personnel tout au long de notre séjour : surclassement, eau de rose en guise de bienvenue, grande disponibilité des serveurs et cuisiniers du restaurant, notamment Ajit et Santoch, qui s'enquéraient régulièrement de nous pendant les buffets (délicieux) et prenaient l'initiative de nous faire découvrir des mets locaux. Ayant séjourné dans des hôtels 4 à 5 étoiles pendant tout notre voyage dans le Nord de l'Inde, nous tenons à souligner l'hospitalité exceptionnelle dont nous avons bénéficié au sein du Mercure d'Agra.
Un grand merci à l'ensemble du personnel.

Cons:

Le bar/restaurant Sky Grill, sur le rooftop, était malheureusement fermé à cette période, moins fréquentée par les touristes internationaux compte tenu des fortes chaleurs. Cependant la qualité du repas et des cocktails proposés dans le restaurant principal compensait amplement.

2026-08-17 via Nuitee
S
SUSANA couple es
6
Céntrico
Pros:

Céntrico y precio

Cons:

Problemas que surgieron (cobrarme la habitación dos veces y habitación sucia)

2026-08-17 via Nuitee
B
Benjamin solo_traveller de
10
2026-08-17 via Nuitee