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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Adult only
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.
Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.
Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.
Book now for a memorable stay at Crystal Sarovar Premiere Agra!
Unmarried couples are allowed, Local IDs are not allowed
Early check in and late check out are subject to availability.
Mandatory Gala dinner for Christmas 24/12/24 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.
Mandatory Gala dinner for 31st night 31/12/24 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 5 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Buenos precios para masajes, buen desayuno. En coche está muy cerca del taj mahal
El wifi no funcionaba muy bien, y la zona es un poco caótica
The service was fast
The elevators were hot. Seemed like there was no ventilation
Very safe, clean and ac hotel. Amazing staff and great breakfast
5 star service and friendly staff. Very helpful. Didnt feel uncomfortable at all.
Modern and nice decor.
Clean and well maintained
High standard
Excellent location, short drive away (10mins) from taj mahal.
Well equipped.
Great food. I liked that each dish was listed as spicy/non spicy, veg/non veg
Bed slightly soft for me but everything else was greay
Location
Room
Decor
Aesthetics
Treat this as a very honest and straightforward review.
To begin with, Grand Mercure Agra is a very aesthetically designed modern 4/5 star-hotel. It's interiors and rooms give you a feel of Marriott hotels.
But what was very seriously disappointing was the kind of food that was served in the restaurant. Clearly the cooking oil which definitely was of the cheapest quality palmolein oil. To make it worse, this oil was reused to such an extent that we could smell and taste it clearly in all the items which were served in the buffet and even a la carte dishes.
Even roadside street food vendors don't reuse the oil. They may use the cheapest version of palmolein oil, but they also never used the burnt cooking oil.
My wife and myself developed serious stomach disorders. On our way back, we both had to halt our vehicle several times as we had to puke.
We had clearly mentioned this to Santoshji at the restaurant and even the chef ( I forget his name).
A hotel of this stature should not be doing such dangerous and cheap acts in the name of cost-cutting. We could sue the hotel for this. And someday, someone definitely will.
The other desperate and shabby cost-cutting could be seen in the dishes served in the buffet. Don't we understand what you tried to do by adding dead, dried out brocolli from the previous days salad to the the Upma? Dried stale brocolli in upma?!? You think this was smart and intercontinental-ish? The sambar was watery and its taste was an insult to sambar. It seemed as if it was cooked to either be served to a foreigner or a patient. The coconut chutney and tomato chutney was over even before most guests had eaten their breakfast. Clearly, all the food right from the papads and starters to the main dishes seemed to be leftovers from banquets which had happened two-three days before. I can just go on and on about every dish.
As if this was not enough, the water in the bathroom was so toxic that it gave us burning eyes and skin...
Quiet and clean with an amazing Taj view
A smart tv will help a lot
Everything starting from buffet breakfast to dinner and the room cleanliness
Nothing in particular
It's a really good place, Clean, nice staff. Good breakfast.
When we leave, hotel didn't check proper, and call me again and again
Le personnel, l'équipement des chambres, le rooftop.
Chambre donnant sur le hall de l'ascenseur.
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