Grand Mercure Agra - An Accor Brand

Hotels
•
Grand Mercure
8.7 (1728 reviews)
Fatehabad Road Agra , Agra , IN
+91 562 711 0711

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/26 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/26 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Location

Guest Reviews

8.7
Based on 1728 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
D
David • extended_group • us
9
Pros:

For USA prices this hotel is a steal. For Agra its on the high end. If you are looking for a hotel where you can forget that you are in india, swim in the pool and drink from the coffee machine. Then this us great for you. If you actually want to see and experience India while you are here, maybe book a different location.

Cons:

Club on the roof is open late, if you stay near the top floor you will hear it.

2026-09-19 • via Nuitee
M
Manuel • solo_traveller • es
10
Pros:

Muy buen hotel

Cons:

Un poco alejado del centro, pero vale la pena

2026-09-19 • via Nuitee
N
Neeraj Sharma • solo_traveller • in
8
Pros:

Good location clean and polite staff

Cons:

Noisy lobby

2026-09-19 • via Nuitee
C
Cathleen Premaloka • extended_group • nz
9
2026-09-19 • via Nuitee
L
Laura • extended_group • gb
10
2026-09-19 • via Nuitee
A
Almudena • solo_traveller • es
10
Pros:

Hotel increíble, gente increíble, terracita con bar y piscina perfecto. Todo genial! Relación calidad precio inmejorable

2026-09-18 • via Nuitee
B
Beatrice • couple • it
10
Una coccola in mezzo al caos indiano
Pros:

Staff, struttura e servizi impeccabili.
Abbiamo anche usufruito del servizio lavanderia e driver, che ci ha portato a 8h di distanza in mezzo alla giungla senza esitare e restando sempre molto cordiale e gentile.
Il ristorante sul rooftop mi ha preparato uno dei migliori tofu con verdure della mia vita.

Cons:

Niente.

2026-09-18 • via Nuitee
V
Virginia • couple • ch
10
Excellent stay
Pros:

Beautiful hotel, really excellent breakfast with lots of variety and attentive staff.

Cons:

Bed on the softer side

2026-09-18 • via Nuitee
R
Rebecca • couple • it
10
Stupendo
Pros:

La struttura è bellissima e curata nel dettaglio. Il personale è di una gentilezza unica. Il cibo è delizioso e c’è una vasta scelta sia per la colazione che per pranzo e cena. La terrazza con la piscina è l’ennesima meraviglia di questo hotel. Grazie per tutto.

2026-09-17 • via Nuitee
K
Kyosuke • family_with_children • jp
9
2026-09-17 • via Nuitee
E
Elvia • extended_group • us
10
Pros:

Everything

Cons:

None

2026-09-17 • via Nuitee
M
Maja • couple • si
10
Priporočam!
Pros:

Lep design, ambient, lepa dekoracija vseh prostorov in sob. Vse čisto. Osebje zelo prijazno. Iz 5 nadstropja sobe tudi s pogledom na Taj Mahal. (če pred oknom ne zgradijo visoke stavbe)
Priporočam, glede na vzorec mojih tisoč plus hotelskih bivanj od hotela v Juliaca (Peru) (minus 3 zvezdice) do hotela Burj al Arab (Dubai) (plus 7 zvezdic)

Cons:

Slabo tesnenje vrat v sobo s prehrupnim zapiranjem, ko te sosed ob 02h zjutraj zbudi, ker je vrata preprosto spustil.

2026-09-17 • via Nuitee
M
Mariantonietta • couple • it
10
Fantastici. Staff e struttura impeccabile.
Pros:

Tutto curato nei minimi dettagli.

2026-09-17 • via Nuitee
V
vivek • extended_group • my
10
Amazing best hospitality in the world
Pros:

Service

Cons:

Good service very helpful staff restaurant manger chef front office staff and house keepers amazing staff never seen such a good hospitality in my life time one best hotel with taj view and very accommodating staff I don’t know how they trained there staff never say no for anything

2026-09-17 • via Nuitee
E
Elvia • couple • us
10
Pros:

Views, swimming pool, clean rooms, excellent food.

Cons:

Na

2026-09-17 • via Nuitee
I
isadora • solo_traveller • pt
10
2026-09-16 • via Nuitee
A
Alice • couple • gb
10
Pros:

The staff were exceptionally helpful at this hotel and went out of their way to provide balloons as a surprise for my birthday as my partner had asked; this was their initiative and I was presented with a lovely chocolate cake also.

Cons:

Gym was basic but at least there was one and had most things to be able to do a good workout.

2026-09-16 • via Nuitee
Y
Yaniv • couple • il
10
מלון מצוין, מאוד מומלץ
Pros:

מלון מעולה, נקי מאוד, נמצא ממש על תחנת המטרו, ארוחת בוקר מצוינת וצוות אדיב מאוד שעוזר בכל מה שצריך

2026-09-16 • via Nuitee
Y
Yaniv • couple • il
10
2026-09-16 • via Nuitee
U
ulysse • couple • fr
10
2026-09-15 • via Nuitee