Kings Head Hotel

Hotels
8.3 (1753 reviews)
24 Market Place , Cirencester , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly restaurant service
Cons:
Cleanliness issues
Poor staff service

Categories

Cleanliness
7.26
Reports of unclean room conditions, hair in the bathroom, and stains evident.
Service
8.23
Inconsistent service with reports of rudeness from staff and mishandling of reservations.
Location
9.77
General consensus indicates excellent location near key attractions.
Room Quality
7.72
Mixed feedback with positive aspects like spaciousness, but complaints about coldness and wear.
Amenities
7.75
Certain amenities lacking, such as room service and accessible features.
Value for Money
7.21
Numerous comments about the hotel being overpriced given the quality.
Food and Beverage
9.26
Generally positive sentiments regarding the restaurant and food quality.
Overall Experience
9.23
Overall positive sentiment, despite specific grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:44

Property Description

Elegant Accommodations
Experience elegance and modern comfort at the Kings Head Hotel in Cirencester. Each air-conditioned guest room is equipped with a flat-screen TV, refrigerator, and Tea and Coffee making facilities. The en-suite bathrooms offer complimentary toiletries for your convenience.

Exceptional Dining
Indulge in the very best of modern British cuisine at the hotel's onsite restaurant, complemented by an exceptional wine list. Enjoy all-day dining options in a sophisticated setting. Afterward, unwind in the stylish bar or relax in the comfortable lounges.

Convenient Location
Situated in the heart of the Cotswolds, the Kings Head Hotel is surrounded by local shops, pubs, and cafes, all just a short 2-minute walk away. Explore the nearby picturesque villages of Bourton-on-the-Water and Stow-on-the-Wold, both within a 30-minute drive.

Book your stay at the Kings Head Hotel for a luxurious getaway in Cirencester.

Important information:

The Kings Head Hotel requires full pre payment of the total amount of your stay upon check in. The property requires pre authorization of a valid credit or debit card on check in for any additional services during you stay.

Any loss or damage to items listed within the hotel inventory will be charged as required up to 30 days from the date of departure. Any damage to the hotel bedrooms or public areas will be charged accordingly no more than 30 days from the date of departure. If any damage means the room must be taken off sale, the hotel reserves the right to charge a full night's stay in addition to the cost of damage. The hotel reserves the right to charge the full amount for reinstatement of items found to have gone missing or to have been broken or damaged. This will also apply to any guest smoking in the hotel, for which a non-negotiable charge of £300.00 will be made.

Due to the layout of the hotel, some bedrooms are not accessible by elevator and do involve stairs. Please let us know in advance if you require an accessible room, or assistance with your luggage.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1753 reviews
Cleanliness: 7.26
Service: 8.23
Location: 9.77
Room Quality: 7.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 9.26
Overall Experience: 9.23
G
Gail couple gb
5
Hotel was really nice but breakfast was poor and service not wha
Pros:

Location was fantastic and the hotel has unique features. Room was really nice and bed comfortable.

Cons:

Disappointed with the breakfast. Very basic selection. Had to wait a long time to get a drink. Food was tepid and eggs under done.

2026-06-27 via Nuitee
M
mathew couple gb
10
2026-06-26 via Nuitee
M
Michelle solo_traveller gb
9
2026-06-25 via Nuitee
J
John solo_traveller gb
8
2026-06-24 via Nuitee
M
Michael solo_traveller gb
10
2026-06-21 via Nuitee
C
colin solo_traveller gb
9
2026-06-17 via Nuitee
B
Brian solo_traveller gb
10
Perfect
Pros:

Ideal location in the main high street rooftop terrace and very large comfortable bed.

2026-06-16 via Nuitee
T
Tracy family_with_children gb
10
Overall, we were very happy with our stay!
Pros:

The room, bed and bathroom were spacious and comfortable: a pleasure to be in and the cookies were a very nice touch! The bar and brasserie areas were ideal for being both in a large group and smaller groups.
Bar staff were so helpful when we requested wine coolers to fill with water to keep our flowers fresh!

Cons:

I had to go out and buy a shower cap as there wasn't one provided and I'd forgotten mine. There wasn't any (requested) decaf tea nor enough (requested) decaf coffee. I prefer a little fridge with real milk in it - again, we went out to buy some and kept it on the window sill.
I find those fiddly hangers annoying - a real hanger is much easier to use.

2026-06-16 via Nuitee
A
alisterjohnc Family
2
Awful Meal
Pros:

We’ve had some lovely family meals here, but yesterday it was atrocious.

Highlights were scallops as hard as rocks and an expensive “wagyu burger” which was also overcooked and on closer inspection was not a wagyu burger at all, it was a standard frozen burger.

I returned the burger to reception and asked to see the manager twice, to no avail. I then left my telephone number & email address, nobody has contacted me.

Sad really because a simple apology would have been fine, these things happen sometimes, maybe the regular chef was away.

You’ve now lost a regular customer.

2026-06-14 via Tripadvisor
B
bishopscaundle NONE Sherborne, Dorset, England
10
Excellent stay
Pros:

The location of the hotel was very good. The bar, restaurant and room was excellent. General service was very good. Would definitely recommend to others.

2026-06-14 via Tripadvisor
D
Deborah couple us
10
Severe meeting family for dinner just a short walk away. Very convenient.
Pros:

Attractively decorated with large rooms. Good atmosphere. Very nice.
Air conditioned room with king sized bed, very comfortable

Cons:

No specific car park but one close so that was ok

2026-06-14 via Nuitee
I
Inês couple pt
7
2026-06-13 via Nuitee
V
Victoria solo_traveller gb
7
Pros:

Bar staff excellent, room great, especially cookies!

Cons:

Not able to accommodate early check in which was fair enough however we were attending a wedding and was surprised no provision of an area in the spa area to change. Also reception staff not overly welcoming especially late night when we arrived back from wedding. No smile or conversation from male receptionist or information offered up regarding how to get to our room etc. Other staff all great

2026-06-12 via Nuitee
L
Lucy couple gb
10
2026-06-10 via Nuitee
C
colin solo_traveller gb
9
Salt
Pros:

Location, the hotel and bar and restaurant

Cons:

I asked for no added salt on my food in the restaurant but unfortunately the chips came out salted.

2026-06-09 via Nuitee
C
Chris solo_traveller gb
8
A good quality hotel in the centre of Cirencester
Pros:

Great location and very comfy room

Cons:

No parking

2026-06-08 via Nuitee
C
Calvin couple gb
9
2026-06-08 via Nuitee
P
Paul solo_traveller gb
10
2026-06-08 via Nuitee
G
Gwyneth couple gb
9
Really good location; improvements are fabulous
Pros:

Location is excellent. Public spaces better than the room but couldn’t complain about it; just needed a refresh (especially the carpet) Food was fabulous both at breakfast and dinner

Cons:

Service was mixed. Some excellent, others seemed like they couldn’t be bothered. Young girl in bar was asked if we could order food; she had an iPad in her hand but told us to ask someone behind the bar; moments later she was behind the bar!!

2026-06-07 via Nuitee
R
REBECCA couple gb
10
2026-06-07 via Nuitee