The Journey Hotel Penang

Hotels
8.3 (1260 reviews)
60 - 60A Transfer Road Georgetown , George Town , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.03
Generally clean with some mention of noise and issues related to facilities.
Service
8.7
Staff were friendly and helped resolve issues promptly.
Location
8.54
Convenient location with good access to nearby cafes and restaurants.
Room Quality
8.29
Rooms were clean and well-equipped but had issues with noise.
Amenities
8.02
Good facilities but could benefit from additional amenities like a mini-fridge.
Value for Money
8.48
Good value especially considering location and service.
Food and Beverage
8.03
No specific mention but standard quality for this hotel tier.
Overall Experience
8.3
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:31

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at The Journey Hotel in George Town. With free WiFi, parking, and a helpful concierge service, your stay is sure to be stress-free. The modern rooms feature kitchenettes, adding an extra touch of convenience. Explore nearby attractions like 1st Avenue Penang and Wonderfood Museum. Book now and make The Journey Hotel your home away from home.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests and a Local Penang Heritage Fee of RM2 will be collected upon arrival. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Local Penang Heritage Fee of RM2 per night will be collected upon arrivalPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1260 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.54
Room Quality: 8.29
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
J
J • couple • my
10
2026-10-31 • via Nuitee
A
Amier • couple • my
10
Value for money.
Pros:

The location is strategic, surrounded by so many eateries & attractions. The room is very clean and comfortable.

2026-10-28 • via Nuitee
A
Adi • couple • au
7
2026-10-27 • via Nuitee
K
KUEI HUNG • solo_traveller • tw
9
2026-10-27 • via Nuitee
K
Kelvin Leow • couple • my
8
2026-10-24 • via Nuitee
T
Trang • solo_traveller • vn
8
2026-10-24 • via Nuitee
A
adam • extended_group • my
10
2026-10-19 • via Nuitee
R
ROSIZAH • couple • my
9
2026-10-19 • via Nuitee
V
Varen Loodasamy • solo_traveller • my
10
Pros:

Cleanliness of room and friendly staff..You can ask suggestion of food with them

2026-10-19 • via Nuitee
M
Muhammad • couple • my
10
Pros:

nice place to stay

Cons:

no

2026-10-18 • via Nuitee
J
Javier • solo_traveller • es
8
Pros:

La zona no es muy bonita pero cerca de los puntos de interés

Cons:

Mucho ruido en la calle y otras habitaciones.

2026-10-17 • via Nuitee
A
Amira • couple • my
10
Will repeat soon
Pros:

Very clean

Cons:

Parking

2026-10-13 • via Nuitee
M
Mohd Nor Izam • solo_traveller • my
10
2026-10-11 • via Nuitee
S
Suphatsa • solo_traveller • th
8
Pros:

good location, clean and friendly staffs.

Cons:

room didn't absorb noises

2026-10-11 • via Nuitee
S
samantha • couple • my
7
2026-10-10 • via Nuitee
A
Ally • couple • au
6
Good
Pros:

It was clean and tidy. The location was walking distance from the main tourist spots.

Cons:

The room wasn’t sound proof at all. Could hear cars outside and also people shouting in the halls.

2026-10-09 • via Nuitee
R
Ravin Trapshah • extended_group • my
8
2026-10-08 • via Nuitee
L
Leitner • solo_traveller • ch
8
2026-10-07 • via Nuitee
逐日少年 • solo_traveller • my
4
价格贵！临街太吵！
Pros:

员工服务态度也很好！

Cons:

价格太贵，临街晚上太吵！没有一次性拖鞋跟免费矿泉水、我觉得有窗户的房间120元以内才合理、

2026-09-19 • via Nuitee
逐日少年 • solo_traveller • my
4
价格贵！噪音太大
Pros:

服务员态度好，交通方便

Cons:

价格贵！临街晚上太吵！房间里的配电箱发出滋啦滋啦的声音

2026-09-19 • via Nuitee