The Journey Hotel Penang

Hotels
8.3 (1201 reviews)
60 - 60A Transfer Road Georgetown , George Town , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.03
Generally clean with some mention of noise and issues related to facilities.
Service
8.7
Staff were friendly and helped resolve issues promptly.
Location
8.54
Convenient location with good access to nearby cafes and restaurants.
Room Quality
8.29
Rooms were clean and well-equipped but had issues with noise.
Amenities
8.02
Good facilities but could benefit from additional amenities like a mini-fridge.
Value for Money
8.48
Good value especially considering location and service.
Food and Beverage
8.03
No specific mention but standard quality for this hotel tier.
Overall Experience
8.3
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:31

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at The Journey Hotel in George Town. With free WiFi, parking, and a helpful concierge service, your stay is sure to be stress-free. The modern rooms feature kitchenettes, adding an extra touch of convenience. Explore nearby attractions like 1st Avenue Penang and Wonderfood Museum. Book now and make The Journey Hotel your home away from home.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests and a Local Penang Heritage Fee of RM2 will be collected upon arrival. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Local Penang Heritage Fee of RM2 per night will be collected upon arrivalPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 1201 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.54
Room Quality: 8.29
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
H
Habib mohamed • extended_group • gb
1
Bad experience
Pros:

Nothing

Cons:

No clean , poor service, no facilities

2026-06-16 • via Nuitee
B
Boon Kooi • solo_traveller • my
6
2026-06-15 • via Nuitee
M
maalani • solo_traveller • my
10
Pros:

Good

Cons:

All ok

2026-06-13 • via Nuitee
J
June Jaapar • couple • my
10
Pros:

LOKASI SANGAT MENARIK BERDEKATAN DENGAN KEDAI MAKAN NASI KANDAR PEMES DAN SEKITAR BANYAK CAFE

2026-06-11 • via Nuitee
A
AIN NATRAH • couple • my
9
2026-06-11 • via Nuitee
E
Elsa AM • solo_traveller • my
7
2026-06-10 • via Nuitee
E
Elise • extended_group • my
10
Pros:

Amazing value for price and the location is perfect, walking distance to popular cafes and walking streets. Their new branch is perfect for a family of 5 and equipped with a living room, kitchen and two bathrooms. The front desk receptionist is very kind and responsive as well :).

2026-06-10 • via Nuitee
A
Andrew • solo_traveller • my
10
2026-06-08 • via Nuitee
N
Nouhaïla • couple • fr
7
2026-06-07 • via Nuitee
伊雯 • extended_group • tw
8
good regarding to its price
Pros:

my room with private living room, the space is quiet comfortable. the room is clean

Cons:

but the exhaust fan must work a whole day; otherwise, there is a smell of smoking in my room. there is ktv next to the hotel, which is annoying sometimes

2026-06-07 • via Nuitee
S
Sarah • couple • nz
8
2026-06-07 • via Nuitee
Z
Zhen Yu • extended_group • sg
8
2026-06-03 • via Nuitee
F
FADZREENA • couple • my
10
Pros:

Hotel wangi, bersih & comfortable

2026-06-01 • via Nuitee
R
Rose • solo_traveller • my
7
Pros:

Near to town area, value for money and most importantly clean.

Cons:

Parking not easy to get

2026-06-01 • via Nuitee
Y
yee • solo_traveller • my
7
2026-06-01 • via Nuitee
H
he • solo_traveller • cn
7
2026-05-31 • via Nuitee
H
Hong • couple • my
4
Pros:

Environment good and clean

Cons:

The room is no noise isolated. The road noise + other guest sound. But the hotel have provide the ear plug.

2026-05-31 • via Nuitee
M
Mageswaran • couple • my
6
2026-05-31 • via Nuitee
J
J Jay • couple • my
7
舒适
Pros:

干净，舒适。

2026-05-28 • via Nuitee
C
Catherine • solo_traveller • my
8
Modern stay in Georgetown.
Pros:

The location is just nice to see George Town.

Cons:

The room next to the main road, morning traffic noise.

2026-05-26 • via Nuitee