Punthill Narrabundah

Hotels
8.2 (2202 reviews)
61 Jerrabomberra Avenue, Narrabundah , Canberra , au

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Dog friendly
Quiet atmosphere
Cons:
Cleanliness issues
Inconsistent service
Amenities not functioning
Limited food options

Categories

Cleanliness
7.55
Multiple mentions of unclean areas such as cockroaches, dirty walls, and unserviced rooms suggest significant cleanliness issues.
Service
9.05
Some positive mentions of staff efficiency at check-in, but experiences with unresponsive service impacted the overall perception.
Location
9.05
Positive aspects highlighted regarding convenience and proximity to attractions.
Room Quality
8.05
Generally spacious and comfortable but affected negatively by air conditioning issues.
Amenities
7.55
Amenities like air conditioning and basic facilities were often not working or insufficient for guest needs.
Value for Money
8.55
Guests felt they received decent value considering the competitive price.
Food and Beverage
7.05
No breakfast provided and limited information about dining options negatively impacted this category.
Overall Experience
8.75
Overall guest experience varied, resulting in mixed feelings about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:46

Property Description

Stylish Apartment-Style Rooms
Abode Narrabundah offers 86 stylishly-appointed, self-contained apartment-style rooms, perfect for leisure travelers, large groups, and long stay guests. Each room features kitchenette facilities, a washing machine and dryer, a TV with streaming device, and bathroom amenities by Ideology.

Diverse Room Types
The hotel provides a variety of room types to suit different needs, including family-friendly rooms, accommodations for corporate and leisure groups, pet-friendly options, and studios designed for the mobility impaired. Guests can choose the perfect room that fits their requirements.

Convenient Location
Located on the edge of Capital Public Golf Course, Abode Narrabundah is conveniently situated near Canberra's inner-south dining and shopping venues. With Canberra International Airport just 8 km away, guests can easily access the hotel upon arrival.

Book your stay at Abode Narrabundah now to experience comfort, convenience, and style during your visit to Canberra's inner south.

Important information:

Please note that there is a 2.1% charge when you pay with a Visa credit card or a MasterCard credit card.
Please note that there is a 2.75% charge when you pay with American Express credit cards.
Please note that there is a 2.93% charge when you pay with Diners Club credit cards.
Please note that an extra charge of AUD 50 per pet, per night applies. There is a maximum of 2 pets per booking.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2202 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.05
Overall Experience: 8.75
K
Karlee couple au
8
2026-07-23 via Nuitee
H
Holmes solo_traveller au
8
Pros:

The receptionist was amazing she did everything possible to make our stay comfortable

Cons:

Nothing

2026-07-22 via Nuitee
M
Marija family_with_children au
6
Rooms are great, beds are lovely, staff are lovely, policy isn’t lovely!
Pros:

Comfort, size, facilities.

Cons:

They take $100 deposit on top of the rate, which is normal business, however deposit should be returned when you leave. I haven’t received the deposit back yet, apparently it takes 7-10 days. This is ridiculous. They take it immediately on arrival, but want to hold it for up to 10 days after you leave. Such a shame, this policy has let you down Punthill!

2026-07-22 via Nuitee
J
Joel solo_traveller au
7
Pros:

Open plan room , have all the facility there ( washing machine, dryer, mircowave) great for family staying

Cons:

The heater wasn't working at the room

2026-07-22 via Nuitee
A
Ayomi couple au
6
2026-07-22 via Nuitee
H
HarshaKuruppu solo_traveller au
10
2026-07-20 via Nuitee
R
Robyn family_with_children au
5
To much to not like.
Pros:

Enough room for a family of 2+2 with the 2nd bedroom. The staff member Ben who meet us on arrival was great. The other staff member could hardly speak or understand English. Good location. Lots of parking.

Cons:

Lots we didn't like. The shower was not clean, particularly on the outside of the door at the bottom. The shower rose would have to be the worst we have ever experienced. Dreadful. Not hard to change to improve. Had to ask for face washers, they weren't supplied. Need these when using liquid soap especially with children. The bed was awful, too soft (old) as were the pillows. Not enough crockery and cutlery and wasn't supplied when we requested it. Probably the worst part was that we had been out all day. Came back to unit for an hour to rest before going out for the evening. Woke up to incessant knocking on the door, which was housekeeping come to do the room. At 4pm!! Who does the housekeeping at 4pm??? The apartment was clean but not really clean. The glasses had fingerprints on them and under the beds hadn't been vacuumed for ever. Not really impressed about our stay. Couldn't really recommend it.

2026-07-20 via Nuitee
K
Kari couple au
8
Good if you are able to chose your room location
Pros:

The Room was larger with better facilities than the hotel next door where we usually stay when visiting our daughter who lives in the area.

Cons:

We had Room 86!! It is the furthest from the entry and for unloading the car, this was 3 trips - 250+ metres per single lap! As the room was not ready, one of us had to stay with the things already shifted. We booked early, we are both well into our 70s. Why were we so far away??? Why is Reception not central to the building?
There was no tea pot - multiple cups in one brew is not an unusual expectation.
As there was no service on Sunday, AND no face washer, dirty towels on a second day are not pleasant.

2026-07-20 via Nuitee
A
Atelana family_with_children au
10
We had 3 kids with us , they loved it , everything was good clean and comfortable the beds are so comfortable too
Pros:

Very clean, comfortable and cosy and very spacious

Cons:

Nothing

2026-07-19 via Nuitee
A
Atelana family_with_children au
10
Perfect location for a tourist stay, comfortable and value for money would definitely stay again
Pros:

Very comfortable.
as we went in peak of winter , room was very warm, so clean , beds were so comfortable, and the location was great for us to visit the Parliament House and other attractions so perfect location aswell

Cons:

Everything was good as we were only there for two nights

2026-07-19 via Nuitee
R
Rollings family_with_children au
6
Pros:

Had everything we needed. However the carpets looked a bit dirty with dog hair. We liked how spacious the room was and friendly the service was.

Cons:

The bedrooms didn’t have full floor to ceiling walls.

2026-07-19 via Nuitee
M
Macey solo_traveller au
5
Pros:

Good customer service

Cons:

The 100$ holding deposit i didnt know had to happen after be 314$ a night and haven't gotten it released yet as a person that goes to hotels monthly iv never had to put a deposit on a room after paying so high

2026-07-19 via Nuitee
M
Monique family_with_children au
3
Cons:

Had to ask multiple times to get TV looked at as it wasn't working. Had towels replaced while we were out and they didn't leave enough towels for all our guest, reception was closed by the time we got back to our room and no one was able to supply more towels. In the morning they didn't check to see if we needed more towels despite messages being left. Room wasn't overly clean either. Could hear dogs barking in the rooms around us through the night.

2026-07-19 via Nuitee
J
John couple au
10
2026-07-18 via Nuitee
M
Melinda couple au
8
Value for money
Pros:

Spacious room with kitchenette facilities at a good price.

Cons:

Kept running out of basics during our 3 day stay - toilet paper, milk, coffee.

2026-07-17 via Nuitee
S
Sandra solo_traveller au
10
2026-07-17 via Nuitee
M
Megan family_with_children au
8
Pros:

Spacious. Kitchen. Laundry facilities

Cons:

Heating was not working

2026-07-17 via Nuitee
R
Rita solo_traveller au
9
2026-07-16 via Nuitee
A
Andrew couple au
7
Annoying aircon issues!!!!!
Pros:

Well presented and comfortable and the room services are good!

Cons:

The air conditioning doesn’t work-it’s an ongoing issue. Seems we were in the same room/wing as last time. We were advised that the heating was checked and working but it wasn’t but at least they had small heaters in the room this time. Don’t think we will stay here again.

2026-07-15 via Nuitee
G
Graham solo_traveller au
8
2026-07-15 via Nuitee