North House - Auberge la chouette / Hôtel Automatisé

Hotels
Independent
8.6 (363 reviews)
71, rue d'Auteuil, Québec City, Quebec, G1R 4C3 , Québec City , CA

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Room did not match photos

Categories

Cleanliness
8.29
Multiple mentions of cleanliness issues and concerns about room conditions.
Service
9.06
General positive mentions of hospitality, but with some service-related challenges.
Location
9.3
Repeatedly praised as convenient and strategic for visitors.
Room Quality
8.55
Mixed quality noted, with some rooms described as dark and not matching photos.
Amenities
8.28
Basic amenities provided, although some guests found them lacking.
Value for Money
8.74
Considered reasonable, though some reviewers felt prices were high given room issues.
Food and Beverage
7.79
No extensive food options mentioned, and some dissatisfaction with available coffee.
Overall Experience
8.76
Generally positive, with notable praises for location and comfort despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Step into a charming blend of history and modern convenience at our exquisite smoke-free hotel, built in 1845.

Unique Accommodations
Choose from 10 individually decorated guestrooms that offer a cozy retreat, each designed to provide a unique atmosphere while ensuring comfort and serenity.

Modern Amenities
Stay connected with complimentary wireless internet and take advantage of conveniences such as coffee/tea makers in your room, along with a virtual front desk to cater to your needs effortlessly.

Prime Location
Nestled in the heart of Québec City, you’re just a short stroll away from prominent attractions like the iconic Château Frontenac and the bustling Quartier Petit Champlain, making it the ideal base for your exploration.

Indulge in both historic charm and modern luxury; book your stay with us today!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 363 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 8.55
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
T
Tanya extended_group au
8
2026-07-03 via Nuitee
M
Marcelle couple ca
8
2026-07-02 via Nuitee
M
Michael couple ca
9
Great location, ideal for an Old Quebec visit.
Pros:

Fantastic location, great facilities and very clean. No-staff check-in and check-out but very easy to access with door codes.

Cons:

Nothing

2026-07-01 via Nuitee
A
Ariel extended_group ar
9
Agradable estadía
Pros:

Buena ubicación cerca de las principales atracciones a pie , fácil check in automatizado , cómodo y limpio

2026-06-29 via Nuitee
E
Elif couple ca
9
2026-06-28 via Nuitee
L
linda couple ca
9
Pros:

Location and charm

2026-06-26 via Nuitee
J
Jiwon solo_traveller kr
8
Pros:

올드퀘백 입구라 위치가 너무 좋았고, 방과 화장실이 생각보다 넓어서 쾌적하고 청결했음.

Cons:

옛날 건물이라 계단만 이용해야하고 객실 내 커피는 위험하니 드시지 마세요..

2026-06-25 via Nuitee
G
Gill couple gb
8
Great place for Old Quebec City
Pros:

It’s very well placed to see Old Quebec City. Really comfortable room with all that we needed for a short stay. It was lovely to stay in an old building with all its charm.

2026-06-24 via Nuitee
B
BERTRAND solo_traveller fr
7
2026-06-22 via Nuitee
L
Lucie extended_group ca
8
On a adoré
Pros:

Le confort du lit

Cons:

L'escalier

2026-06-14 via Nuitee
J
Jan extended_group ca
5
Disappointed
Pros:

Location

Cons:

Not as nice as the website presented.

2026-06-14 via Nuitee
L
Lina family_with_children fr
8
Très bon hôtel avec un emplacement très près du Vieux-Quebec
Pros:

L'emplacement est très bien. La chambre est très propre, avec une machine à café. Elle est aussi joliment décorée. Check-in et check-out facile automatisé.

Cons:

La porte de la salle de bain se fermait difficilement. Et nous étions au 2e étage sans ascenseur, pas pratique lorsque nous avons des bagages

2026-06-09 via Nuitee
S
Shannon couple ca
9
2026-06-09 via Nuitee
V
Voghel G. solo_traveller ca
7
Cons:

Le seul problème c'était la douche. L'eau chaude a pris beaucoup de temps à arriver, il n'y avait pas de pression et le drain était bouché.

2026-06-06 via Nuitee
E
Elena couple us
10
2026-05-30 via Nuitee
R
Risa extended_group ca
10
2026-05-28 via Nuitee
T
Tijo solo_traveller ca
10
2026-05-26 via Nuitee
S
Sssf couple fr
9
2026-05-19 via Nuitee
I
Ilknur extended_group ca
4
Pros:

the location was really good

Cons:

first of all the it wasn't the same room I booked, there was no window, I was expecting two bad. No water in the room when we arrived.

2026-05-19 via Nuitee
C
Celine extended_group ca
8
Pros:

Location fantastic! I was there for a conference and it was perfect walking distance to conference and the old city.

Cons:

Changing the sheets/making up the room more frequently. We were there for a while and this would have been nice.

2026-05-18 via Nuitee