Hotel Pension Suzanne

Hotels
9 (3042 reviews)
Walfischgasse 4 , Vienna , at
+43 1 5132507

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good value for money
Cons:
Small rooms
Minor cleanliness issues

Categories

Cleanliness
8.39
Some reviews mention old furniture and minor cleanliness issues.
Service
9.86
The staff is described as very friendly and helpful.
Location
9.9
Multiple reviews highlight the excellent and central location.
Room Quality
8.35
Some reviews mention small room sizes and limited amenities.
Amenities
8.38
Basic amenities provided, but some guests mentioned limited features.
Value for Money
8.84
Generally considered good value, despite minor issues.
Food and Beverage
8.89
No concerns mentioned, standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:05

Property Description

Antique Charm and Modern Comfort

Convenient Location
Situated just a short stroll from Saint Stephen's Cathedral and the Karlsplatz Underground Station, Pension Suzanne provides easy access to Vienna's top attractions and transportation hubs.

Home-like Comfort
With units adorned with antique furniture, modern amenities like free Wi-Fi and kitchenettes in studios, Pension Suzanne offers a cozy and comfortable stay for guests looking to experience Vienna like a local.

Central Convenience
Enjoy a hearty breakfast in the on-site breakfast room before exploring the nearby Kärntner Straße Shopping Street, Vienna State Opera, and other cultural landmarks just steps away.

Book your stay at Pension Suzanne now for a delightful Viennese experience!

Important information:

Please note that the reception is only open until 22:00. Check-in is not possible after that.

When booking 4 rooms or more, different policies will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3042 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
I
Izzet • family_with_children • be
10
Fiyat performans harika
Pros:

Konumu harika

Cons:

Odaya dolap ve su koyulabilir. İnterneti çok zayıf

2026-07-25 • via Nuitee
E
Ela • extended_group • at
10
Eines der besten Hotels in Wien
Pros:

Wir hatten einen wunderbaren Aufenthalt. Das Personal war ausnahmslos freundlich, höflich und sehr hilfsbereit. Alles war sehr sauber, sowohl unser Zimmer als auch das Badezimmer. Wir haben uns rundum wohlgefühlt.

Die Lage des Hotels ist hervorragend. Alle wichtigen Sehenswürdigkeiten und viele Orte kann man bequem zu Fuß erreichen. Wir sind mit allem sehr zufrieden und können dieses Hotel auf jeden Fall weiterempfehlen.

2026-07-25 • via Nuitee
H
Hiroki • couple • jp
9
2026-07-25 • via Nuitee
G
Gorgen • solo_traveller • tr
10
Konumu harika tertemiz bir otel
Pros:

Merkezde çok temiz ve güzel bir otel. Konumu harika her gün havlular değiştirilip ortalık toplanıyor. Personel çok yardımcı. Her yere yürüyerek gidilebiliyor.

Cons:

Wifi 6.katta çekmiyor

2026-07-25 • via Nuitee
M
Mark • family_with_children • gb
10
2026-07-23 • via Nuitee
S
Sophia • couple • us
10
2026-07-23 • via Nuitee
X
Xiaoyong • family_with_children • us
10
Perfect location of family stay
Pros:

Location is perfect and staff is nice.

2026-07-22 • via Nuitee
S
Simon Rauh • extended_group • de
8
2026-07-22 • via Nuitee
M
Mehmet • solo_traveller • tr
9
Pros:

Temizlik gayet iyiydi, konum çok iyiydi, personel Güler yüzlü ve yardımsever, odanın dekorasyonu çok iyiydi

Cons:

Mini buzdolabı yoktu

2026-07-21 • via Nuitee
I
Ichim • family_with_children • ro
7
2026-07-21 • via Nuitee
M
Marita • solo_traveller • de
8
Für einen Städtebesuch perfekt gelegen.
Pros:

Die Lage ist unschlagbar. Man ist in kürzester Zeit an vielen Sehenswürdigkeiten. Zum Frühstücken ist ein Bäcker direkt nebenan.

2026-07-20 • via Nuitee
H
Hernandez • family_with_children • cr
9
Excelente ubicación con cafés justo al lado y menos de una cuadra del teatro de la ópera y metro, lo recomiendo y defini
Pros:

La ubicación inmejorable, la habitación estaba muy limpia y bonita.

Cons:

Todo estuvo muy bien.

2026-07-19 • via Nuitee
N
NAGOVITSIN • family_with_children • il
9
2026-07-19 • via Nuitee
J
Jens • family_with_children • dk
9
Nice little hotel located perfectly!
Pros:

A nice little place with very cosy and comfortable rooms. There is no breakfast, but there is a cafe/bakery in the street immediately next to the hotel. The location is perfect: It is located on a fairly quiet street, but it is still only a 100 meters or so to the Opera. Perfect!

2026-07-18 • via Nuitee
Y
Yuna • extended_group • jp
10
2026-07-18 • via Nuitee
K
KAZUMI • extended_group • jp
10
快適
Pros:

毎日の掃除が行き届いていて清潔で快適な環境で過ごすことが出来ました。
レセプションの人も親切でした。
どこを観光するのも歩いていける距離で便利でした。

2026-07-17 • via Nuitee
M
Motoki • extended_group • jp
6
2026-07-17 • via Nuitee
S
Sandeep • extended_group • in
7
Average and full marks for the location
Pros:

Location was excellent and very convenient to visit Innerstradt.

Cons:

No lobby or proper reception

2026-07-16 • via Nuitee
D
Dietmar • couple • at
1
Ich habe sofort ausgecheckt
Pros:

Nichts

Cons:

Keine Klimatisierung, stinkendes Badezimmer

2026-07-16 • via Nuitee
M
Mark • solo_traveller • be
10
2026-07-14 • via Nuitee