Hotel Pension Suzanne

Hotels
9 (3117 reviews)
Walfischgasse 4 , Vienna , AT
+43 1 5132507

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good value for money
Cons:
Small rooms
Minor cleanliness issues

Categories

Cleanliness
8.39
Some reviews mention old furniture and minor cleanliness issues.
Service
9.86
The staff is described as very friendly and helpful.
Location
9.9
Multiple reviews highlight the excellent and central location.
Room Quality
8.35
Some reviews mention small room sizes and limited amenities.
Amenities
8.38
Basic amenities provided, but some guests mentioned limited features.
Value for Money
8.84
Generally considered good value, despite minor issues.
Food and Beverage
8.89
No concerns mentioned, standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:05

Property Description

Antique Charm and Modern Comfort

Convenient Location
Situated just a short stroll from Saint Stephen's Cathedral and the Karlsplatz Underground Station, Pension Suzanne provides easy access to Vienna's top attractions and transportation hubs.

Home-like Comfort
With units adorned with antique furniture, modern amenities like free Wi-Fi and kitchenettes in studios, Pension Suzanne offers a cozy and comfortable stay for guests looking to experience Vienna like a local.

Central Convenience
Enjoy a hearty breakfast in the on-site breakfast room before exploring the nearby Kärntner Straße Shopping Street, Vienna State Opera, and other cultural landmarks just steps away.

Book your stay at Pension Suzanne now for a delightful Viennese experience!

Important information:

Please note that the reception is only open until 22:00. Check-in is not possible after that.

When booking 4 rooms or more, different policies will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9
Based on 3117 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
J
Joe • extended_group • us
9
2026-10-30 • via Nuitee
L
ling • extended_group • us
8
Excellent location, very friendly staff.
Pros:

Location, and friendly staff.

Cons:

The room is quite small, and looks outdated.

2026-10-29 • via Nuitee
C
Cuneyt • family_with_children • tr
9
Viyana seyahati olan herkese tavsiye ederim
Pros:

Konum mükemmel, tertemiz ve herkes güleryüzlü. Daha önce de kalmıştım. Yine gitsem yine kalırım.

Cons:

Beğenmediğim bir kusuru yoktu.

2026-10-29 • via Nuitee
Z
Zoia • extended_group • ua
10
Pros:

Розміщення готелю просто чудове! В самому центрі Відня, поруч відоме кафе Захер і кафе з ведмедиками. Відразу зліва від виходу чудова кавʼярня Anker зі смачною кавою, сніданками і солодкою випічкою. Поруч є паркінги, платні, але це точно гарантує вам можливість лишити машину в безпеці.
Сам готель дуже затишний, в традиційному віденському стилі класицизму, ретро та бідермаєру. Будівля історична, про що нагадує скрипляча місцями підлога. Номер чистий, просто бездоганно чисто.

2026-10-29 • via Nuitee
C
charalampos • family_with_children • gr
10
Βρίσκεται σε τέλεια τοποθεσία όλα είναι δίπλα σου! Το προσωπικό ειναι ευγενικό και ένα άνετο και καθαρό δωμάτιο ολοκληρώ
Pros:

Βρίσκεται σε τέλεια τοποθεσία όλα είναι δίπλα σου! Το προσωπικό ειναι ευγενικό και ένα άνετο και καθαρό δωμάτιο ολοκληρώνει το πακέτο!

2026-10-28 • via Nuitee
M
Martha Patricia • solo_traveller • mx
10
Fantastic, one of the best places I’ve been during my trips.
Pros:

The owners are the kindest people. They make the guest feeling like home. The location is superb. The room is so cozy snd beautiful,

Cons:

I liked everything.

2026-10-28 • via Nuitee
J
Jasena Lorena • couple • ch
9
Sehr empfehlenswert und tolle Lage
Pros:

Absolut perfekte Lage. Metro, Bus, Tram, alles gleich in der Nähe. Auch die Innenstadt war perfekt erreichbar. Wer gerne in Coffeshops für den ist es perfekt. Alles zu fuss erreichbar.
Auch das Zimmer war perfekt. Alles schön eingerichtet und das Bett mega bequem! Gute Dusche, guter Spiegel im Bad. Es gibt aber nur einen ganz-Körper-Spiegel im Kleiderschrank drinn. Sonst alles super. Heizung hat funktioniert und die Fenster kann man auch öffnen.

Cons:

Das einzige war, dass in der Nacht irgendwelche Röhren, oder Wasserleitungen in den Wänden getropft haben. Das hat sehr gestört….
Wie waren 4 nächste da und 2 davon, hat es ständig „getropft“ oder komische „tropf-geräusche“ gemacht und auch nicht aufgehört.

2026-10-27 • via Nuitee
M
Mustafa Tufan • solo_traveller • tr
10
Pros:

Konum ve temizlik

Cons:

Oda biraz küçük ve minibar yok

2026-10-27 • via Nuitee
A
Anastasia • family_with_children • gr
10
Pros:

Ολα μια χαρα !!!

2026-10-27 • via Nuitee
G
Gasdia • family_with_children • it
10
2026-10-26 • via Nuitee
C
Claire • solo_traveller • fr
10
2026-10-26 • via Nuitee
O
Otavia • couple • br
8
A localização é excelente.
Pros:

A localização é excelente. Tem quartos bons, limpos e tem serviço de limpeza. O atendimento é ótimo.

Cons:

É uma pensão mesmo. Fica dentro de um prédio residencial. Não tem recepção. Você entra no prédio sobe ao primeiro andar e lá tem um front desk super simples. É um andar do prédio adaptado para um pensão

2026-10-25 • via Nuitee
A
Anton • family_with_children • sk
9
2026-10-24 • via Nuitee
A
Ahmed • family_with_children • ae
9
Pros:

Amazing location

Cons:

All ok

2026-10-24 • via Nuitee
B
Boštjan • family_with_children • si
9
Super lokacija, prijazno osebnje
Pros:

Lokacija v centru mesta.

Cons:

Nič kaj ni posebej izpostaviti...

2026-10-23 • via Nuitee
L
Leu • solo_traveller • ch
9
Preis-Leistung stimmt hervorragend
Pros:

Herrvorragende Lage

2026-10-23 • via Nuitee
F
FLORIN • family_with_children • ro
8
2026-10-23 • via Nuitee
K
Karolína • couple • cz
9
2026-10-22 • via Nuitee
T
Thomas • solo_traveller • at
8
Pros:

Gerne wieder 👍🏻

2026-10-21 • via Nuitee
C
Canova • family_with_children • it
10
Pros:

Location perfetta per visitare Vienna. Fermata dell'eccellente bus turistico proprio sotto l'albergo. Ottimo anche per girare a piedi la zona centrale e Albertina. Top!

2026-10-20 • via Nuitee