Hotel Pension Suzanne

Hotels
9 (2961 reviews)
Walfischgasse 4 , Vienna , at

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good value for money
Cons:
Small rooms
Minor cleanliness issues

Categories

Cleanliness
8.39
Some reviews mention old furniture and minor cleanliness issues.
Service
9.86
The staff is described as very friendly and helpful.
Location
9.9
Multiple reviews highlight the excellent and central location.
Room Quality
8.35
Some reviews mention small room sizes and limited amenities.
Amenities
8.38
Basic amenities provided, but some guests mentioned limited features.
Value for Money
8.84
Generally considered good value, despite minor issues.
Food and Beverage
8.89
No concerns mentioned, standard quality for this hotel tier.
Overall Experience
9.36
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:05

Property Description

Antique Charm and Modern Comfort

Convenient Location
Situated just a short stroll from Saint Stephen's Cathedral and the Karlsplatz Underground Station, Pension Suzanne provides easy access to Vienna's top attractions and transportation hubs.

Home-like Comfort
With units adorned with antique furniture, modern amenities like free Wi-Fi and kitchenettes in studios, Pension Suzanne offers a cozy and comfortable stay for guests looking to experience Vienna like a local.

Central Convenience
Enjoy a hearty breakfast in the on-site breakfast room before exploring the nearby Kärntner Straße Shopping Street, Vienna State Opera, and other cultural landmarks just steps away.

Book your stay at Pension Suzanne now for a delightful Viennese experience!

Important information:

Please note that the reception is only open until 22:00. Check-in is not possible after that.

When booking 4 rooms or more, different policies will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2961 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
O
Olga • couple • ua
10
Думаю обрала б знову
Pros:

Саме головне це локація. Все в пішій доступності. Номер чистий, гарно пахне, чудова постіль. Персонал привітний і готовий допомогти

Cons:

Такого немає

2026-05-30 • via Nuitee
M
Mauro • solo_traveller • it
10
Pros:

Posizione ideale per vivere e visitare a piedi la città

2026-05-30 • via Nuitee
B
Bozcaga • family_with_children • tr
9
Wonderful.
Pros:

Right next to the Opera House. It was easy to walk to famous places. The room was big and comfortable.

2026-05-30 • via Nuitee
R
Rachel • couple • il
9
מרכזי מאד. חוויה מאד נעימה
Pros:

בצנטרום של הצנטרום מרחק יריקה מבית האופרה וממגוון אפשרויות תחבורה. פנסיון פנסיון. מקום רגוע ומסביר פנים מאד מאד. ככל שביקשנו משהו נענינו מידית. החדר בסגנון עתיק עם ריהוט יפהפה ונוח. מיטה נוחה מאד. נהדר למי שאוהב מקומות מיוחדים כאלה.

Cons:

החדר לא בנוי להכיל גם ספה לפני השולחן וגם 2 כורסאות [נוחות ויפות!!] לצדדיו. העודף הזה הפך מקום מושלם לפחות מושלם. האמבטיה קצת גבוהה מדי לקשישים.

2026-05-29 • via Nuitee
M
Makoto • solo_traveller • jp
8
2026-05-29 • via Nuitee
V
Veronique • family_with_children • fr
10
Situation exceptionnelle pour visiter Vienne à pieds !
Pros:

l'emplacement exceptionnel
la gentillesse et la disponibilité du personnel
la superficie de l'appartement
l'équipement : mini frigo, bouilloire et micro-ondes, très pratiques

2026-05-29 • via Nuitee
T
Traveler16Chicago • Couples
10
Great stay! Amazing location!
Pros:

This is an interesting one for me to write because we are usually ‘Hilton’ people. On this, our first trip to Vienna, I wanted to shake things up a bit and book a place with great reviews but more old school. Well I could not have made a better choice! Clean, cozy, comfortable, great value and wow - location! We (67 & 70) loved stepping out the door into Vienna’s center with everything a few minutes walk - the Opera House, St. Stephen’s Cathedral, our walking and bus tour meet ups, and restaurants we loved (literally next door and across the street). Just made our visit easy! And we easily mastered the subway (entrance is on the same block!) to/from Vienna Central Station and Schonbrunn. The front desk could not have been more responsive and lovely to my silly questions about dining and entertainment recommendations. I really recommend Pension Suzanne if you want to go more old school, less slick. We loved it!

2026-05-28 • via Tripadvisor
Y
Yuma • family_with_children • jp
9
Pros:

駅からすぐで、ダウンタウンにもすぐに行けるので立地はとても便利でした。チェックイン、チェックアウトもスムーズにできましたが、ドイツ語でのコミュニケーションがメインだったので、対応が難しく感じるひともいるかもしれません。洗濯機はありません。ルームサービスでシート交換を毎日してくれました。比較的安価であり、満足しています。

2026-05-28 • via Nuitee
P
Paulette • couple • us
10
Do it!
Pros:

This is an interesting one for me to write because we are usually ‘Hilton’ people. On this, our first trip to Vienna, I wanted to shake things up a bit and book a place with great reviews but more old school. Well I could not have made a better choice! Clean, cozy, comfortable, great value and wow - location! We (67 & 70) loved stepping out the door into Vienna’s center with everything a few minutes walk - the Opera House, St. Stephen’s Cathedral, our walking and bus tour meet ups, and restaurants we loved (literally next door and across the street). Just made our visit easy! And we easily mastered the subway (entrance is on the same block!) to/from Vienna Central Station and Schonbrunn. The front desk could not have been more responsive and lovely to my silly questions about dining and entertainment recommendations. I really recommend Pension Suzanne if you want to go more old school, less slick. We loved it!

2026-05-28 • via Nuitee
G
gianpiero • family_with_children • it
8
2026-05-27 • via Nuitee
S
Sri Syuhaila • family_with_children • my
8
Really enjoyed my stay—super clean, cozy room and a perfect location for getting around.
Pros:

The location

Cons:

We could not use the elevator on the last day of our stay as it was stuck at other level.

2026-05-26 • via Nuitee
Володимир • solo_traveller • ua
10
2026-05-26 • via Nuitee
V
Vasileios • solo_traveller • gr
10
2026-05-26 • via Nuitee
G
GULSUM • extended_group • tr
9
2026-05-24 • via Nuitee
J
Jennifer • couple • us
9
It was wonderful
Pros:

Very comfortable bed!
Great location!

Cons:

Very small room

2026-05-23 • via Nuitee
N
Nahum • solo_traveller • us
10
2026-05-22 • via Nuitee
Y
Yurika • couple • jp
9
2026-05-22 • via Nuitee
M
Marcia • couple • de
9
The pension house is a bit old, but it is clean and comfortable. The staff are very nice, friendly, and approachable, wh
2026-05-21 • via Nuitee
D
Danylo • solo_traveller • at
9
2026-05-21 • via Nuitee
C
Calin • solo_traveller • at
10
2026-05-20 • via Nuitee