Golden Tower Express Franca by Fênix Hotéis

Hotels
•
Fênix
8.3 (1817 reviews)
Av. Francisco de Paulo Quintanilha Ribeiro, 510 , Franca , BR
+55 16 3409-1513

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good staff interaction
Excellent location
Comfortable rooms
Variety in breakfast options
Cons:
Cleanliness issues noted
Noise from adjacent rooms
Small bathrooms
Occasional poor service from specific personnel

Categories

Cleanliness
7.26
Several reviews mentioned issues with cleanliness, especially in the bathrooms.
Service
8.73
Staff were generally described positively, though some complaints about specific personnel were noted.
Location
9.27
Frequent mention of very good location with easy access, contributing to positive experiences.
Room Quality
7.72
Some comments on small bathrooms and noise issues indicate room quality is acceptable but not stellar.
Amenities
8.25
General satisfaction with room amenities but some noted limitations in breakfast offerings.
Value for Money
8.71
Overall perceived as a good deal for the price considering location and comfort.
Food and Beverage
7.76
Mixed reviews on breakfast quality, with some stating it was lacking at times.
Overall Experience
8.73
Overall experience highlighted as good with a blend of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:31

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 1.5 km from Franca city centre and a shopping mall, Ibis Styles Franca offers a prime location for both leisure and business travelers.

Cozy Rooms: Each room is equipped with a flat-screen satellite TV, air conditioning, and a minibar, ensuring a comfortable stay. The private bathroom stocked with complimentary toiletries adds a touch of luxury.

24-Hour Service: With a 24-hour front desk and free parking, guests can enjoy a seamless and hassle-free experience throughout their stay.

Experience the perfect blend of comfort and convenience at Ibis Styles Franca. Book your stay now for a memorable experience!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAO

Location

Guest Reviews

8.3
Based on 1817 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
F
Fausto • family_with_children • br
8
2026-09-19 • via Nuitee
J
Julio Cesar • solo_traveller • br
10
2026-09-18 • via Nuitee
A
Augusto César • couple • br
9
òtimo, custo benefício.
Pros:

Receptividade. Todos funcionários muito bem preparados e receptivos.

Cons:

PAra mim, a cama poderia ser um pouco mais firme. Ao lado da rodovia, bem barulhento.

2026-09-17 • via Nuitee
T
Tatiane • solo_traveller • br
6
Pros:

Os traviseiro muito ruim parece uma tripa. Sai de lá com torcicolo. O restante teve bom. Mas precisam trocar os traviseiro urgentemente

Cons:

Funcionários muito educados, limpeza e café da manhã muito bom. Ótima localização e estacionamento muito bom.

2026-09-17 • via Nuitee
N
Natan • couple • br
8
2026-09-14 • via Nuitee
D
Dina • solo_traveller • br
10
2026-09-13 • via Nuitee
P
Paulo • solo_traveller • br
10
2026-09-13 • via Nuitee
A
Antonio • family_with_children • br
1
2026-09-13 • via Nuitee
E
Eliane • solo_traveller • br
9
2026-09-12 • via Nuitee
V
Vilela • extended_group • br
8
2026-09-10 • via Nuitee
E
Elisângela • solo_traveller • br
8
Pros:

Café da manhã

Cons:

Espaço

2026-09-10 • via Nuitee
B
Brunynha • extended_group • br
10
2026-09-09 • via Nuitee
R
Roberto • solo_traveller • br
9
Pros:

Limpeza, localização

Cons:

Nada

2026-09-08 • via Nuitee
F
Flavia • family_with_children • br
10
Pros:

Fiquei satisfeita com a hospedagem

2026-09-08 • via Nuitee
C
Carlos Eduardo • family_with_children • br
7
Otimo pra 1 dia
Pros:

Otima localizaçao, funcionarios atenciosos e prestativos.

Cons:

box do banheiro é bem pequeno. Estrutura pro café da manha nao comporta a quantidade de hospedes. Café da manha poderia ter mais variedades e qualidade.

2026-09-08 • via Nuitee
J
Jose • extended_group • br
5
Não retorno e nao indico
Pros:

Reservei 2 quartos sem necessidades especiais . Fomos alocados para esses quartos por falta de vaga . Nã gostei

Cons:

Os banheiros simplesmente alagam , sem box , as cortinas pequenas . Temos que retirar a água de todo banheiro . Inclusive tem rodo no banheiro .
Local se torna com riscos de queda

2026-09-08 • via Nuitee
P
PAULO ROGERIO FRANCISCO DE • couple • br
3
2026-09-08 • via Nuitee
C
Camila Nascimento • couple • br
8
Muito boa.
Cons:

Precisei usar o ferro de passar roupa e o ferro estava bem ruim.

2026-09-08 • via Nuitee
D
Denise • solo_traveller • br
10
Pros:

Da recepção, do acolhimento, do café da manhã, da acomodação.

Cons:

A caída do chuveiro estava invertida, enchendo o box de água. Temos que puxar a água para o ralo com os pés para poder sair do box após o banho.

2026-09-08 • via Nuitee
R
Ricardo Pinghera • solo_traveller • br
10
2026-09-07 • via Nuitee