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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Currency exchange
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Solarium
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Snack bar
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Pool with view
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Evening entertainment
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Plunge pool
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Nightclub/DJ
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
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Live music/performance
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Beachfront Property
Stunning Views and Comfortable Rooms
Indulge in breathtaking sea views from your private balcony in each room, equipped with satellite TV for your entertainment. The air-conditioned rooms at Hotel El Palacete offer a cozy retreat with modern amenities, ensuring a comfortable stay.
Gastronomic Delights and Relaxation
Savor a variety of Mediterranean and international dishes at the buffet restaurant or enjoy a light lunch on the terrace. Unwind at the bar with a refreshing drink or snack.
Beachfront Paradise
With direct access to Morro Jable Beach, water sports enthusiasts will delight in the various activities available. Explore the vibrant seafront promenade with numerous dining and entertainment options.
Book now for an unforgettable beachfront experience at XQ El Palacete!
Please note that the property considers guests over 12 years old as adults.
Please note that the use of long pants is mandatory to attend dinner in the restaurant.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Personal encantador, la comida excelente y la piscinas con esas vistas al mar increíbles
No puedo poner ningún pero
La ubicación es ideal, la atención del personal en general estupenda, destacando los recepcionistas. La limpieza es extraordinaria.
No hubo nada negativo
El personsal, excelente
La ubicación inmejorable
Nada
The location is why we came for a second stay this time staying 3 nights - and it did not disappoint - just steps away from the incredible beach, we enjoyed our morning walks along the golden sands before it got crowded for the day.
The evening meals are delicious as are the breakfasts.
We enjoyed the pre dinner drinks - the cocktails are well made and presented beautifully.
I used the area around the hot tub to sunbathe the beds were really comfortable, I didn’t swim in the pool as we had the sea so near.
The rooms are spacious we were in a premium room with all the usual comforts, the TV is not smart one so no chance of watching Netflix etc there is only BBC for English speakers.
The toiletries were lovely and we both felt our room was clean on arrival and after the maids had been in each day.
The balcony had a glorious view of the sea and beach.
We probably won’t return as we have now come up against this issue on both stays - most of the staff don’t seem very happy a smile would kill most of them, the two ladies at dinner were the exception they are both delightful.
I’ll give you a few examples-
1.My husband tried to interact with the Barman asking what you called draught beer in Spanish etc no real answer just kinda ignored him- after dinner the same evening we went out for an evening stroll and returned for a nightcap - my husband went to the bar giving our order only to be told to sit down and you will be served - ok we then watched as he completely ignored us served another family seated before us and then served a family that arrived after us.
We went upstairs as we were upset at this - we don’t know what the matter is but maybe it’s because we are from Britain?
We stayed away from the hotel restaurant and bar on the last night as I didn’t want anymore stress.
2. We were asked by the hotel when we would arrive - I explained we would be arriving in our car at lunchtime and we would eat lunch at the hotel - they said perfect but your room might not be ready until 3pm
Ok all arranged or so we thought!
Arrived at the hotel, we received a fairly frosty reception the minute we asked to have a bollard key like last time “ there are no spaces for you you’ll need to park in town “
Where in town we asked “ in the town “
He started speaking under his breath and he was not professional even saying he had to do this too!
We drove around the packed out town for an hour!
Finally got back at 1.50 pm hot and upset as we would never have booked if we had been told parking is an issue. Not at all how we envisioned our arrival! This could all have been avoided if when they were messaging me they told us the issue with parking.
I avoided this person for the rest of my stay
He would be better working in an office!
La situation sur la plage 🏖️
Compte tenu du prix la gratuité des bouteilles d’eaux dans la chambre aurait été la bienvenue
Hotel moderno con una spettacolare vista sull'oceano. I servizi sono tutti eccellenti così come la disponibilità e la gentilezza di tutto lo staff. Ampia scelta sia per la colazione che per la cena.
Buffet très varié,très bons produits Cuisine très raffinée et plats différents tous les jours
Ubicación
Très bien placé dans la vielle ville de Morro Jable
Taille très humaine et personnel très agréable et soucieux de notre confort
Vue sur la plage et l'océan splendide
Coin jacuzzi avec ses lits de soleil
Le calme de l'établissement
Petit déjeuner et diner très copieux, varié et bon
Propreté de la piscine avec sable dès le matin dans le bassin. La ligne d'eau est très jaunie ce qui donne une impression de saleté . L'accès avec l'échelle mériterait d'être modifié
L'état du carrelage du jacuzzi : carreaux abîmés, certains morceaux était au fond du bassin, les joints sont tachés et très abimés à certains endroits
Uns hat in diesem Hotel alles gefallen- Frühstück und Abendessen alles sehr lecker - schöne geräumige Zimmer, alle mit Meerblick, sehr ordentlich und sauber immer alles gereinigt. Regelmässiger Handtuchwechsel für Strand und Pool. Einfach herrlich zum entspannen- genau das richtige Hotel um mit Genuss seine Badeferien zu geniessen.
Da gab es eigentlich nichts
Maravillosa ubicación sobre la playa de morro jable, el personal muy amable y la calidad de la comida espectacular !!!
Nada. Todo perfecto
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