Hoian Sincerity Hotel & Spa

Hotels
9.8 (506 reviews)
No1 Le Dinh Tham , Hoi An , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful and clean hotel
Friendly staff
Great food options
Good location
Cons:
Somewhat isolated location
Room views not great

Categories

Cleanliness
9.75
Multiple reviews mention the hotel and rooms are very clean.
Service
10
Numerous mentions of excellent service and friendly staff throughout several reviews.
Location
9.72
General consensus on convenient location with shuttle service and proximity to attractions.
Room Quality
9.76
Rooms described as comfortable and well-maintained.
Amenities
9.71
Various amenities highlighted, including pool and bike rentals available.
Value for Money
9.74
Perceived as excellent value for the price based on positive feedback.
Food and Beverage
9.7
Breakfast and dining options mentioned as very good with plenty of choices.
Overall Experience
10
Overall sentiment reflects a highly positive experience with many recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Convenient Location

Located just 1.2 km from Hoi An Historic Museum, Hoi An Sincerity Hotel offers easy access to popular destinations. The proximity to the Assembly Hall of the Fujian Chinese Congregation and Da Nang International Airport makes it a convenient choice for travelers.

Comfortable Accommodation

The hotel provides well-equipped rooms with flat-screen TVs and cozy seating areas. The private bathrooms with bath or shower ensure a relaxing stay for guests.

Exceptional Services

With 24-hour front desk services and complimentary WiFi, guests can enjoy a seamless experience throughout their stay at Hoi An Sincerity Hotel.

Book now for a delightful stay at Hoi An Sincerity Hotel and enjoy the convenience and comfort it offers to make your trip memorable.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 300,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 345,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 506 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
현진 solo_traveller kr
8
Pros:

가격대비 좋았다

Cons:

2개의 룸중 한곳 화장실에서 냄새가 심하게 올라와서 비닐에 물채워 막아두었지만 샤워할때마다 치웠다 막았다 힘들었다

2026-05-30 via Nuitee
J
Jackie couple au
9
I would recommend
Pros:

Good breakfast and staff ? Big rooms

Cons:

More staff need to speak English

2026-05-29 via Nuitee
V
Vanessa solo_traveller pt
10
Pros:

Staff muito simpático e atencioso, hotel com uma piscina incrível, em tamanho, temperatura, e envolvência. O quarto era muito grande, e confortável. A limpeza está impecável, o pequeno almoço era saboroso. Está numa zona segura e calma, muito perto da zona velha. A relação qualidade preço é incrível. Aconselho muito.

2026-05-25 via Nuitee
K
Konstantina solo_traveller gr
10
2026-05-23 via Nuitee
J
Jennifer extended_group au
10
We would stay there again.
Pros:

Staff, the size of the rooms, pool, breakfast, bikes and the position between old town and A bang beach . Also lots of restaurants, cafes, spas in close proximity.

Cons:

The shuttle bus no longer running.

2026-05-17 via Nuitee
X
Xuan Dung solo_traveller vn
9
Pros:

Nhân viên phục vụ tốt và có trách nhiệm,từ bảo vệ cho đến dọn phòng đều có tác phong làm viêc nhanh nhẹn vui vẻ và ân cần.

2026-05-17 via Nuitee
N
Nikol couple cz
8
2026-05-15 via Nuitee
N
Nicola extended_group it
9
2026-05-13 via Nuitee
O
Océane couple fr
10
Petit havre de paix à quelques minutes du centre
Pros:

Rapport qualité prix incroyable ! Le personnelle est absolument parfait.

Cons:

Rien

2026-05-08 via Nuitee
B
Beverley solo_traveller gb
6
Pros:

Staff where polite and bed was so comfortable

Cons:

The balconyhad no view at all just plants

2026-05-06 via Nuitee
A
Alexandra solo_traveller gb
10
Just lovely!
Pros:

This was a beautiful hotel in easy walking distance from the old town. The staff here were incredibly friendly and kind, as a solo traveller I felt very welcomed and very safe. I would stay here again when I next return to Hoi An

2026-05-05 via Nuitee
B
Beverley couple au
10
A Gem of a Hotel. Such a great find!!!
Pros:

Outstanding property with magnificent staff. A big shout out to Vince, Hugh, Ken and Dolphin at the front desk/ concierge.
Breakfast was plentiful, nutritious and varied. All fresh and well prepared.
The whole hotel is immaculately clean. Lovely decor and the best pool ever! Larger than a lot of exclusive hotels!

Shuttle services run into the Old Town and to the beach. A great service!
I could not faulter this hotel. Everything was the best! Thank you so much!

Cons:

It was slightly away from Old Town but still within walking distance. Not a problem!

2026-04-29 via Nuitee
J
John solo_traveller ca
10
Pros:

The friendly staff and the great breakfast

Cons:

Too short of a stay

2026-04-28 via Nuitee
S
Samuel couple gb
9
Excellent
Pros:

Thoroughly enjoyed our stay here. The pool was great and the breakfast was very good!
Location was great, quiet and easy enough to get to the main town with the free shuttle and free bicycles. If not a grab was very easy to get.
All the staff were excellent and very friendly.

Cons:

The room was pretty basic, it was comfortable and big but could do with some touches.
They provide two small bottles of water each day which is nice, but almost all places we’ve stayed have provided a free water refill. There seemed to be one in reception but staff wouldn’t let me use it not sure why.
Very minor things that wouldn’t put me off staying again.

2026-04-23 via Nuitee
S
Susan couple au
10
A WONDERFUL EXPERIENCE
Pros:

From the moment of entry it was absolutely superb .The staff were amazing beautiful and bent over backwards to help you especially Ken and Vin .we travel the world and have never seen staff like them .Great room very comfy bed very quiet.Close to great coffee shops and restaurants.Relaxing by their pool in the day beds were great.Fantastic breakfast.New push bikes were supplied to ride the spectacular rice fields .
DEFINITELY my wife and l will be back again.❤️

Cons:

Not a thing

2026-04-23 via Nuitee
A
Adelita couple lt
9
Great hotel and wonderful staff
Pros:

The staff was friendly and helpful. The breakfast was filling and offered a good variety. The hotel is in a quiet location.

Cons:

Poor room soundproofing. There was only decent water pressure in the shower in the mornings, which made it inconvenient to wash.

2026-04-19 via Nuitee
X
XKRO Friends getaway
10
Relaxing stay near Hoi An Old town!
Pros:

Friendly staff( Vin, Silvia, Ken and Dolfin), large rooms, nice breakfast buffet!

2026-04-13 via Tripadvisor
현진 solo_traveller kr
8
가성비가 좋은 호텔
Pros:

호텔은 오래되었지만 룸 컨디션과 조식이 가성비가 좋았고 셔틀이 있어 올드타운과 안방비치를 다녀올 수 있었던점
룸2개를 사용했는데 업그레이드 해주셔서 감사했음
올드타운 가려면 걸어서 20분 그랩은 항상 잘 잡힘.

Cons:

룸2개 중 1룸에서 화장실에서 올라오는 하수구 냄새가 너무 심했음. 짐을 다시 싸기 귀찮아서 방을 바꾸지 않은게 2박내내 후회됨 비닐봉지에 물을 담아 막아두고 사용했지만 냄새가 많이 났음
3월은 수영하기 좋은 날씨였지만 수영장 깊이가 160이 젤 낮은듯. 수영을 못하면 놀기가 불편. 아이들 용 수영장이 옆에ㅠ있긴하지만 성인들이 놀기에는 여러모로 아쉬움

2026-04-12 via Nuitee
T
teresamW8391AX Friends getaway
10
One of a kind moment here at Sincerity Hotel and SPA
Pros:

I had a wonderful experience in your Hotel.The rooms are clean and comfortablr. The service was good. Foods are great. Staff are friendly. EVERYTHING GOES SMOOTHLY. Special thanks to Dolphin, Vin, Snow for assisting us the moment we want to try biking. He's so nice and kind. I highly recommend this accomodation for future travellers herw in Hanoi Vietnam.

2026-04-11 via Tripadvisor
R
rominag225 Friends getaway
10
Memorable Stay with the Best Hospitality
Pros:

We really enjoyed our stay at this hotel. The place was peaceful and calm, away from the noise of the Old Town — exactly what we needed. The breakfast buffet was amazing, especially the fresh pomegranate juice!
Special thanks to Vin, Snow, and especially Dolphin for their warm hospitality. Dolphin even helped us ride the bikes, which made our experience extra special. We truly appreciate your kindness. 💛

2026-04-11 via Tripadvisor