Mercure Warragul

Hotels
•
Mercure
8.8 (1230 reviews)
Corner William and Mason St , Warragul , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious rooms
Clean premises
Cons:
Noisy restaurant
Inconsistent cleanliness
Staff behavior issues

Categories

Cleanliness
8.24
Several guests mentioned cleanliness, but issues like dirty facilities and housekeeping were noted.
Service
9.41
Guests praised the friendly and helpful staff, although a few mentioned some staff being rude.
Location
9.45
Location was frequently highlighted positively, being convenient and central.
Room Quality
8.9
General sentiment was positive regarding room quality, though there were some issues with odors.
Amenities
8.63
Amenities mentioned were decent, but a few guests pointed out some needed improvements.
Value for Money
8.89
Most guests felt they received fair value for their stay, despite some cleanliness concerns.
Food and Beverage
7.94
A few guests disliked the food quality and noise in the restaurant area.
Overall Experience
8.91
Overall, guests had a pleasant experience but noted specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:28

Property Description

Luxurious Suites with Modern Amenities

Mercure Warragul offers spacious suites with LED TVs, room service, and quality bedding for a comfortable stay. Enjoy free WiFi and parking, along with access to the on-site Snap Fitness center.

Dining and Entertainment Options

Indulge in delicious meals at Newmason Eat Drink Relax restaurant, offering breakfast, bistro dining, and wood-fired pizzas. Relax at the Lounge Bar or enjoy alfresco dining on the outdoor terrace.

Convenient Location with Nearby Attractions

Located in the heart of Warragul, Mercure Warragul is close to the West Gippsland Arts Centre, shopping, and entertainment districts. Explore activities like golfing and cycling, with the hospital just 2 km away.

Book your stay at Mercure Warragul for a perfect blend of luxury, convenience, and entertainment.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
You must show a valid photo ID upon check in. You must show a valid credit card upon check in. Please note reception hours on Sunday are 08:00 - 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1230 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
L
Leanne • solo_traveller • au
9
Lovely except for the smell, maybe the drains need checking
Pros:

Always clean, staff are friendly, rooms especially beds comfortable

Cons:

Unfortunately even though everything was clean there was a moldy smell coming up through the plug hole in the shower.

2026-06-27 • via Nuitee
M
Matthew • extended_group • au
10
Pleasant and convenient
Pros:

Nice and clean. Decently spacious and really good location. Staff were really nice and helpful too.

Cons:

Sometimes the wifi cut in and out. But when it worked it was good

2026-06-23 • via Nuitee
M
Mark • couple • au
8
2026-06-22 • via Nuitee
M
Megan • solo_traveller • au
8
2026-06-21 • via Nuitee
C
Carla • couple • au
8
2026-06-21 • via Nuitee
N
Nathan Marrs • solo_traveller • au
3
Cons:

Too expensive for what it is .Warragul is not Melbourne. Pillows poor quality

2026-06-20 • via Nuitee
V
VOULA • extended_group • au
9
2026-06-16 • via Nuitee
A
Amy • family_with_children • au
9
Comfortable and perfect location
Pros:

Comfy beds, location is perfect

Cons:

The rooms are clean but they could use a deep clean

2026-06-14 • via Nuitee
L
Louise • couple • au
8
2026-06-13 • via Nuitee
S
Susan • couple • au
10
Pros:

Great place to stay pub down stairs and a great location

Cons:

How clean it was and staff are helpful

2026-06-13 • via Nuitee
L
Luke • solo_traveller • au
10
2026-06-11 • via Nuitee
J
Jennifer • solo_traveller • au
10
Highly recommended
Pros:

Convenient, clean, great water pressure in the shower

2026-06-11 • via Nuitee
K
Kirrilee • family_with_children • au
1
2026-06-09 • via Nuitee
B
Bec • family_with_children • au
8
2026-06-09 • via Nuitee
L
Louis • couple • au
10
Magnificent will stay there again and will recommend
Pros:

Nice clean room

Cons:

I liked everything no negativity

2026-06-08 • via Nuitee
R
Rukshan • family_with_children • au
1
Very bad and zero value for the amount paid
Pros:

nothing

Cons:

the addition bed I requested was really bad. I couldn’t use that. Very uncomfortable. We booked for 2 adults and 1 toddler. The breakfast was given only for 2 people.

2026-06-08 • via Nuitee
B
Bennett • couple • au
8
2026-06-08 • via Nuitee
M
Mark • couple • au
8
2026-06-05 • via Nuitee
R
Rodney • solo_traveller • au
9
2026-06-01 • via Nuitee
G
Gail • solo_traveller • au
10
2026-05-31 • via Nuitee