Hotel Indigo Atlanta Downtown by IHG

Hotels
•
Hotel Indigo
8.5 (891 reviews)
230 Peachtree Street NW , Atlanta , US
+1 404-523-7600

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms and strong housekeeping
Comfortable beds and great shower
Excellent, convenient location
Helpful and prompt staff in many cases
Ice and purified water dispensers and lobby snacks
Elevator keycard security (adds safety)
Cons:
Parking/valet costly and slow (long wait times)
Inconsistent communication at check-in and about elevator keycard
Some maintenance issues (musty sheets, loose outlets, broken toilet paper holder)
Drink machine frequently empty and limited microwave access
Elevator noise and elevators out of order
Unexpected charges/holds and breakfast not included by default
Serious isolated sanitation incident reported (elevator)

Categories

Cleanliness
8
Generally praised for very clean rooms and strong cleaning efforts, though some guests reported musty sheets and an isolated severe issue (unsanitary elevator incident) that lowered confidence slightly.
Service
8.6
Staff are frequently described as helpful and prompt (towel requests, friendly reception), but there are notable service failures: slow valet (45 min), miscommunication at check-in and about elevator keycard usage, and inconsistently informed guests.
Location
9.8
Multiple guests highlight an excellent, convenient central location (close to airport/center of Atlanta); location is a strong positive across reviews.
Room Quality
9.3
Rooms and bathrooms are frequently praised (comfortable beds, phenomenal shower, spacious layout), with some minor maintenance issues reported (toilet paper holder coming loose, a few outlets falling from wall).
Amenities
8.6
Good on practical amenities (ice and purified water dispensers, lobby snacks, elevator security), but limited/spotty common amenities reported (single foyer microwave, empty drink machine, some elevators out of order).
Value for Money
6.5
Multiple complaints about extra costs: high valet/parking fees, unexpected holds/charges and add-ons (breakfast not included), and perceived poor value when paying premium rates.
Food and Beverage
8.1
Positive mention of lobby snacks; however breakfast often requires an add-on and drink machines were reported empty—generally okay but inconsistent offerings.
Overall Experience
9.1
Overall mixed but leaning positive: many guests loved the stay for cleanliness, comfort and location, while others had significant disruptions (parking, check-in, elevator noise) that made their visits disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Style Rooms with High Ceilings:
Enjoy the sleek and contemporary design of our rooms, featuring high ceilings, a spacious desk, and modern en suite facilities for your comfort and convenience.

Convenient Amenities and Extras:
Indulge in the added luxuries of a coffee machine and complimentary toiletries during your stay at Hotel Indigo Atlanta Downtown, ensuring a relaxing and hassle-free experience.

Ideal Location and Nearby Attractions:
Located just 1 km from the Centennial Olympic Park and the New World of Coca-Cola, our hotel offers easy access to popular attractions and the Peachtree Centre Station MARTA metro stop, making exploration a breeze.

Book now and experience the perfect blend of comfort, convenience, and style at Hotel Indigo Atlanta Downtown.

Important information:

Guests must be at least 21 years or older to check-in.

Dogs weighing more than 18.14 kg cannot be accommodated.

Packages received can be held for guests free of charge until check-in.

Free breakfast is only included for upto 2 guest, additional guest will be charged at hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Location

Guest Reviews

8.5
Based on 891 reviews
Cleanliness: 8
Service: 8.6
Location: 9.8
Room Quality: 9.3
Amenities: 8.6
Value for Money: 6.5
Food and Beverage: 8.1
Overall Experience: 9.1
D
Daniel • solo_traveller • pl
1
Cons:

Hotel refused to give me invoice so I can't assign cost of my bsuiness trip.

2026-10-30 • via Nuitee
W
Williams • extended_group • us
9
We loved our stay at hotel indigo; the security, snacks in the lobby, and helpful staff were great!
Pros:

Room was very clean, and beds very comfortable. I loved that we were right across the hall from an ice AND purified water dispenser. Also, as a self proclaimed water snob, it tasted amazing! My friend and I loved the room and appreciated the extra security of needing a keycard to operate the elevators and the front doors late at night. I'm sure we will stay here again!

Cons:

A silly thing: the receptionist/staff did not tell us we would need our room key to operate the elevator from the second floor up. We were a little embarrassed, thinking the elevator we picked wasn't working, until an older couple stepped off another one and told us what to do. I love the security of this feature, but no one told us this and I promise we are smart people! Maybe there was a sign and we should have figured it out, but I don't remember.

2026-10-29 • via Nuitee
C
Christian • couple • it
10
Ottima sistemazione nel centro di Atlanta
Pros:

Accoglienza del personale e pulizia

Cons:

Nulla

2026-10-27 • via Nuitee
T
Tina • couple • us
4
This day was very disappointing and I don’t believe I’ll ever go back to this hotel and I will not share this hotel with
Pros:

Convenience to the airport

Cons:

Our room was right next to the elevator that went all night long sounding like a bowling alley. We used valet for our car and it took them 45 minutes to bring it to us the next morning which was stressful since we had a flight to catch. The front doors were blocked off making it impossible to enter without assistance. The staircase was completely blocked so we didn’t even get to use that beautiful piece of art. Half of the elevators were out of order. The only microwave was in the foyer, which was very subpar. There were no directions as to where we could park, which is why we ended up choosing valet which cost us $60 for the night and we didn’t even get our car when we wanted it.

2026-10-27 • via Nuitee
C
Colleen • solo_traveller • us
10
2026-10-24 • via Nuitee
L
Louise • extended_group • us
9
2026-10-21 • via Nuitee
T
Tucker • solo_traveller • us
10
2026-10-18 • via Nuitee
T
Trimeka • solo_traveller • us
10
2026-10-13 • via Nuitee
T
Tiffany • couple • us
6
Pros:

The location was nice and convenient. I liked the room and the layout with a spacious bathroom.

Cons:

The sheets were musty and the toilet paper holder was falling apart from the wall

2026-10-11 • via Nuitee
R
Robbie • solo_traveller • us
10
2026-10-09 • via Nuitee
S
Savas • extended_group • de
8
2026-10-07 • via Nuitee
R
Rustem • family_with_children • kz
9
2026-09-17 • via Nuitee
B
Brown • couple • us
10
Pros:

I didn't get the chance to eat we was blown away with the cleaning

Cons:

We love everything

2026-09-14 • via Nuitee
J
Jasmine • couple • us
3
Very mediocre, nothing like what I thought I’d be. Classless.
Pros:

The staircase is nice.

Cons:

didn’t get to use the revolving door, THERES NO PARKING literally you have to pay to park I’ve never had that kind of experience, my room didn’t look like the room I booked, the best thing in the room was the bathroom. Had a bad check in experience, people coming in yelling about being charged after they cancelled a booking, someone literally pooped in the only working elevator to get me to my floor. I was disappointed because I only seen good reviews about hotel indigo and I thought I’d have a better stay. Breakfast isn’t included you have to have a breakfast add on when you book, they also charged me an extra $200 holding fee that I personally wasn’t aware of. Even when I called to let them know I’d be arriving late, the woman I spoke with told me I’d only have to pay the difference. So communication wasn’t ideal. It was sprung on me when I got there & I drove 6 1/2 hours so I just wanted to lay down & everything was stopping me from doing that. They offer $60/night valet parking but I feel like paying $500 for this room with the view of a dirty parking garage, I shouldn’t have to pay for parking but I get it.

2026-09-14 • via Nuitee
T
Tracy • extended_group • us
10
Would definitely stay here again
Pros:

Very nice comfortable rooms. Staff very professional and friendly

2026-09-08 • via Nuitee
R
Randi • extended_group • us
9
Indigo was a winner!
Pros:

The shower was phenomena, the beds comfortable and the ac was spectacular. The location was absolutely perfect and everything was very clean. The staff was prompt in bringing more towels every time (The heat was intense outside so we were taking extra showers)

Cons:

2 of the wall outlets were falling out of the wall and felt unsafe to us. The drink machine was never full.

2026-09-08 • via Nuitee
S
Shadrak Martinez • solo_traveller • us
10
2026-09-08 • via Nuitee
L
Leonardo • family_with_children • us
10
2026-09-01 • via Nuitee
P
Patricia • family_with_children • us
7
Pros:

Style

Cons:

Kind of a rough clientele

2026-08-31 • via Nuitee
H
Heidi • couple • us
10
It was clean friendly and quiet.
Pros:

It was clean and staff friendly.

2026-08-30 • via Nuitee