Pullman Liverpool

Hotels
•
Pullman Hotels and Resorts
Kings Dock , Liverpool , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in general
Good value for drinks
Cons:
Slow food service
Cleanliness issues noted
Limited dining options

Categories

Cleanliness
8.53
Room was clean, but cleaning service was lacking as mentioned in some reviews.
Service
9.5
Staff was friendly and welcoming, though some reviewers noted slow service in dining due to understaffing.
Location
10
Very convenient location for M&S arena and easy access to the city center.
Room Quality
9.54
Nice room designs, comfy beds mentioned positively across reviews.
Amenities
8.99
Good amenities like bar and dining options, though menu selection was mentioned as limited.
Value for Money
9.52
Reasonable pricing for drinks and breakfast noted, felt like a good value.
Food and Beverage
7.98
Some disappointment in food service timeliness and quality mentioned.
Overall Experience
9.53
Overall a fantastic hotel experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:14

Property Description

Luxurious Waterfront Accommodation
Pullman Liverpool Hotel offers a luxurious stay overlooking Kings Dock waterfront. The 216 modern rooms are equipped with top-notch amenities including flat-screen TVs, free Wi-Fi, and mini fridges. Upgrade to a Premium Deluxe room for added luxuries like a complimentary mini bar, Bose docking station, and Nespresso coffee maker.

Dining Experience and Vinoteca
Indulge in British cuisine at the on-site restaurant while watching the chefs in action in the theatre-style kitchen. Explore a wide selection of wines at the unique Vinoteca by Pullman concept.

Convenience and Attractions
Benefit from a 24-hour front desk and on-site fitness suite during your stay. Visit nearby attractions such as The Beatles Story and Tate Liverpool, both within walking distance. Aintree Racecourse is also a short drive away.

Book your luxurious waterfront stay at Pullman Liverpool Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Location

Guest Reviews

Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
A
Alan • solo_traveller • gb
8
Good reliable modern hotel
Pros:

Decent modern business hotel. Nothing wrong with it at all but rather uninspiring.

Cons:

More expensive “executive” rooms are on the second floor and miss out on the views that higher floors enjoy.

2026-09-12 • via Nuitee
S
Shaun • couple • gb
10
2026-09-12 • via Nuitee
M
Maria • solo_traveller • gb
8
2026-09-12 • via Nuitee
A
ANGELA • extended_group • gb
10
2026-09-12 • via Nuitee
S
Saifon • couple • gb
9
2026-09-10 • via Nuitee
K
Kai • couple • gb
10
2026-09-10 • via Nuitee
S
Stephen • couple • ie
8
2026-09-10 • via Nuitee
K
Kai • couple • gb
10
2026-09-10 • via Nuitee
L
Lynsey • solo_traveller • gb
4
Not worth the money
Pros:

Location was good for the conference but not really for the main town centre.

Cons:

Very expensive for poor return. Breakfast was poor, not enough staff and refused to make an espresso coffee, despite previously providing this as standard. They say room service is available 24/7 but they just never answer the phone. All you get in your room are instant sachets of coffee and not even a single biscuit. No bread at breakfast and no one on hand to top it up, same with the fruit salad. When I explained my disappointment at check out, I was just told that they were very busy on Monday, but it's not hard to see how full the hotel rooms are and provide adequate staff and supplies for it. For over £250 per night, this is very poor.

2026-09-10 • via Nuitee
W
Will • solo_traveller • au
8
2026-09-09 • via Nuitee
T
Tracy • couple • gb
9
2026-09-09 • via Nuitee
L
Lancaster • solo_traveller • gb
5
2026-09-08 • via Nuitee
M
Matt • couple • gb
9
A lovely couple of days stay in Liverpool. The staff were exceptionally helpful and made the stay very pleasant. Would d
Pros:

Position is excellent for getting to the sites of the city. Staff were friendly and exceptionally helpful.

Cons:

Quite expensive particularly if you add parking costs on top.

2026-09-07 • via Nuitee
J
Jarrod • solo_traveller • gb
10
Pros:

Very nice modern hotel. Very clean and the staff were very friendly. Will definitely returning in the future.

2026-09-07 • via Nuitee
N
nigel • solo_traveller • gb
9
2026-09-07 • via Nuitee
K
Kevin • couple • gb
10
Very relaxing night away would definitely stay again very good hotel
Pros:

Room was spacious bed was very comfortable view of the river Mersey was brilliant staff was very friendly and helpful

Cons:

Nothing

2026-09-07 • via Nuitee
E
Emad • solo_traveller • ch
8
Pros:

Great location if you're attending a congress at the venue next to the hotel.

Cons:

The reception could have felt a little warmer and more welcoming.
The showers would benefit from a more thorough cleaning.

2026-09-07 • via Nuitee
J
Julie • solo_traveller • gb
8
Pros:

Location. Lovely hotel. Comfortable bed.

Cons:

Car parking could do with more info that you need it stamped to get 24 hrs next door at multi storey discounted

2026-09-07 • via Nuitee
J
Jill • solo_traveller • ie
10
Perfect location and great staff
Pros:

Location
Rooms
Facilities
Staff

All top notch

2026-09-06 • via Nuitee
J
June • extended_group • gb
9
Good stay
Pros:

The location, modern building. Clean rooms.

Cons:

Door to bathroom tricky to work

2026-09-06 • via Nuitee