Hyatt Place Houston Galleria

Hotels
•
Hyatt Place
8.4 (1206 reviews)
5252 West Alabama , Houston , us
+1 713-626-7300

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean facilities
Friendly staff
Comfortable stay
Cons:
Old sofa bed
Inconvenient parking
Breakfast quality varies

Categories

Cleanliness
8.11
The hotel is clean, but there were concerns about the room and pool area.
Service
9.08
The reception staff and service were praised highly in multiple reviews.
Location
9.12
Great location near attractions, consistently mentioned as a pro.
Room Quality
7.57
Some complaints about the sofa bed being old and uncomfortable.
Amenities
8.6
Standard amenities reported with a good breakfast.
Value for Money
8.56
Overall good value compared to the location and facilities.
Food and Beverage
7.61
Breakfast options were criticized by several guests.
Overall Experience
8.58
Generally positive experience with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Prime Location near The Galleria Mall
Located adjacent to The Galleria Mall Houston, Hyatt Place Houston Galleria offers a convenient and luxurious stay for guests.

Modern Amenities and Services
Experience comfort and convenience with flat-screen TVs, free WiFi, and a 24-hour front desk. Enjoy a delicious dinner buffet or in-room dining at the on-site Urban Star restaurant and bar.

Complimentary Shuttle Service and Parking
Relax with private valet parking and take advantage of the free shuttle service. Explore nearby attractions like Water Wall and Lakewood Church Central Campus easily from the hotel.

Book now for a memorable stay at Hyatt Place Houston Galleria, where luxury meets convenience.

Important information:

Please not that cash is not an accepted form of payment at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Guest Reviews

8.4
Based on 1206 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
D
David • solo_traveller • br
7
2026-07-25 • via Nuitee
L
Luis • family_with_children • us
10
2026-07-25 • via Nuitee
M
Marianne • solo_traveller • us
4
Pros:

Just a different pace

Cons:

The parking

2026-07-25 • via Nuitee
L
Ludwig • family_with_children • ch
8
Pros:

Parken, sehr freundliche Mitarbeiter

Cons:

Zugang Reception im 3.OG, immer Lift benutzen.

2026-07-24 • via Nuitee
A
Ahmed • solo_traveller • eg
9
Nice stay
Pros:

Location is very good.

2026-07-24 • via Nuitee
F
Fouad • solo_traveller • ae
8
Good
Pros:

Location. Room space. Reception

Cons:

The hotel doesn’t provide anything related to dental kit, Shaving kit, water,

2026-07-23 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

Good breakfast. Great attention at the Valet Parking. The Staff some were good, but some didn't. The room barely cleaned and in the afternoon.

Cons:

They cleaned the room in the afternoon. Barely cleaned, not really.

2026-07-23 • via Nuitee
J
Juan • couple • us
7
2026-07-23 • via Nuitee
R
Reginald • solo_traveller • us
8
2026-07-23 • via Nuitee
S
Sergio • family_with_children • us
10
Pros:

Lots of thinking to do near by

2026-07-22 • via Nuitee
H
Hiren • extended_group • in
9
It was nice stay
Pros:

Room

Cons:

NA

2026-07-21 • via Nuitee
G
gil garcia • couple • us
10
2026-07-20 • via Nuitee
M
Mary • solo_traveller • us
8
Great
Pros:

I like the people that work there were very professional and gentle and helpful all the time.

2026-07-19 • via Nuitee
T
Timur • family_with_children • kz
9
Great
Pros:

Good, fresh and clean! Good location, for Houston is rare you find spot like that, you can skip having a car, good quantity of restaurants and shopping around in your walking distance

Cons:

Not clear about parking charge.
Breakfast is greasy , not enough healthy options.

2026-07-19 • via Nuitee
G
Gabriel • family_with_children • us
10
2026-07-17 • via Nuitee
D
Daria • solo_traveller • us
6
It’s ok
Pros:

Location

Cons:

Room smell, dirty couch and ac smell, carpet cleanness, breakfast quality

2026-07-17 • via Nuitee
M
Mariano • family_with_children • br
9
Muito boa,
Pros:

Conforto das camas, limpeza do banheiro e chuveiro muito bom.

Cons:

Café da manhã.

2026-07-16 • via Nuitee
S
Shareska • couple • cw
7
Pros:

The location. It's a short walk to the mall.

Cons:

Nothing.

2026-07-16 • via Nuitee
V
Vahagn • family_with_children • am
9
2026-07-16 • via Nuitee
R
Ricardo Luiz • family_with_children • br
8
Pros:

Hotel bem conveniente, muito bem localizado. Sem maiores luxos, com café da manhã bem honesto.

2026-07-15 • via Nuitee