Hotel Hi-Ho - Contactless Check-In

Hotels
8 (793 reviews)
4180 Black Rock Turnpike , Fairfield , US
+1 203-259-5264

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Helpful staff
Good food
Cons:
Dirty rooms
Lack of amenities
High prices

Categories

Cleanliness
6.58
Several reviews mentioned dirty rooms and unclean items.
Service
9.55
Positive mentions of helpful staff and communication.
Location
8.59
Great location near events, but some noise issues reported.
Room Quality
7.54
Rooms were basic and lacking amenities.
Amenities
7.57
Lacked basic amenities like a refrigerator and microwave.
Value for Money
7.03
Many reviews indicated that the cost was not justified by the quality.
Food and Beverage
8.58
Positive remarks about the restaurant below the motel.
Overall Experience
8.55
Guests had enjoyable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:45

Property Description

Charming Fairfield Getaway

Convenient Amenities: Hi Ho in Fairfield offers a self-service experience with express check-in via mobile phone. Enjoy free WiFi throughout the property and relax in the shared lounge.

Delicious Dining: Indulge in a variety of dishes at the on-site restaurant, Barcelona. Whether you're craving a hearty meal or a light snack, there's something for every palate.

Nearby Attractions: Explore Fairfield with ease - located just 3.5 km from The Discovery Museum and in close proximity to Housatonic Museum of Art and Beardsley Zoo. With Westchester County Airport nearby, your travel convenience is assured.

Book your stay at Hi Ho for a seamless blend of comfort and convenience.

Important information:

Please note, the property is self-service and express check-in via mobile phone and email is the only way to check-in.

Please note daily housekeeping services have been suspended until further notice.

Wheel-chair accessible rooms are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HPN

Location

Guest Reviews

8
Based on 793 reviews
Cleanliness: 6.58
Service: 9.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 7.03
Food and Beverage: 8.58
Overall Experience: 8.55
A
Anita • solo_traveller • us
6
Pros:

The staff was very nice and accommodating.

Cons:

The breakfast and that breakfast room was very hot no ac. Didn't have much of the breakfast.

2026-09-14 • via Nuitee
M
Mary Pat • couple • us
8
2026-08-17 • via Nuitee
S
Sean • couple • us
6
Pros:

Barcelona wine bar and location was great

Cons:

The shower in my room didn’t work…. I ended up just getting in my car in the morning but it was definitely a disappointment

2026-08-03 • via Nuitee
S
Sharon • extended_group • us
8
Convenient and comfortable stay.
Pros:

Comfortable beds, clean rooms, convenient location.

Cons:

The newly added breakfast bar is nice, but it could use more selections (fruit, more variety of bagels and muffins, eggs). The facility should put fans in the bathrooms so the alarms don't go off after hot showers.

2026-08-02 • via Nuitee
J
jakemN5283XO • Solo travel
2
NOT WORTH IT
Pros:

This was not worth $200 and I will never be staying here again. Terrible check-in experience. I have a long commute so booked here to save myself some driving time. The automated messages were extremely unclear. Hours for the main lines were not posted. I was on hold on the main line for over half an hour before I tried the “after hours” line. On hold for another 10 minutes before I got in touch with someone. They claimed to have sent me a link to check in, I never received it. Over that waiting period I found the original “check in” message, which looked exactly like the “please give us your contact info” message, and filled it out. Another twenty minutes or so, I call back, on hold for 10, i get through to the same guy. He verifies I have submitted my information and says “No worries we’ll get you into a room here shortly”. I get a text saying they’ll let me know when my room is ready (???). Twenty ish minutes later I call AGAIN to follow up and after a couple minutes of quiet work he says “Okay! You’re good to go, you should be receiving your confirmation now :)”
I got to the hotel at 7:20 and didnt get into my room until 9:20. I should have just driven home and saved myself the money, but I was already there and I was still holding out for the continental breakfast. I was deeply disappointed that breakfast was a small display of muffins and bagels alongside a Keurig machine.

2026-07-22 • via Tripadvisor
S
Stevie • couple • us
9
2026-07-20 • via Nuitee
D
Doug • couple • us
9
Great location very comfortable and relitively good price
Pros:

Close to Fairfield university
Room was spacious and beds comfortable
Bathroom was good size.
Plenty of parking
Staff was nice

Cons:

Not much when it came to breakfast included.
Was more of coffee, bagel , muffin , packages of oatmeal and some apples. All of this was just f course on a first come basis.

2026-07-20 • via Nuitee
J
John • couple • us
1
The help desk attendant I called to discuss contactless checkin with was rude and dismissive. Will never book here again
Pros:

Property was great

Cons:

N/A

2026-07-17 • via Nuitee
B
Brathwaite • solo_traveller • us
10
Pros:

Clean room and bathroom.

Cons:

Unable to get toothpaste from the front desk, because there is no front desk.

2026-07-17 • via Nuitee
C
Claudia • solo_traveller • br
7
2026-07-16 • via Nuitee
N
Neivison • couple • us
1
2026-07-09 • via Nuitee
J
Joseph • couple • us
1
power went out. owners person was insensitive i decided if no power and no backup generator i could not stay there in t
Pros:

the room was neat and clean

Cons:

unattended hotel all done on line no people on the premises

power outage no back up power

contact only by phone to someone somewhere

2026-07-07 • via Nuitee
L
Lauren • couple • us
7
2026-07-06 • via Nuitee
R
Rosemary • extended_group • gb
10
Great location
Pros:

It wax very easy and great restaurant at the property.

Cons:

Nothing

2026-06-26 • via Nuitee
S
Sallyann • family_with_children • us
5
Contactless check-in left no opportunity for questions or recommendations. Very impersonal.
Pros:

Coffee was good.

Cons:

No protein.

2026-06-22 • via Nuitee
S
Slater • family_with_children • us
7
2026-06-22 • via Nuitee
R
Robert • solo_traveller • us
10
2026-06-21 • via Nuitee
M
masulliv • Couples • Ipswich, Massachusetts
2
One step away from jail
Pros:

Was going to a wedding and asked myself how bad could it be?well. One step out of jail. Couldn’t believe the smell

2026-06-20 • via Tripadvisor
C
Carlito • solo_traveller • us
5
I don’t think I can recommend this place
Pros:

The bed

Cons:

No tv reception, bad internet, bad breakfast

2026-06-14 • via Nuitee
L
Laura • couple • co
10
2026-06-09 • via Nuitee