Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable
Cons:
Small room size
Noise issues
Limitations on amenities

Categories

Cleanliness
6.85
Mixed sentiment expressed, with some reviews noting cleanliness but also issues like a leaking bathroom and a spider present.
Service
8.31
Generally positive feedback regarding service, with specific mentions of staff accommodating requests.
Location
8.85
Frequent mentions of a great location with proximity to malls and the airport.
Room Quality
6.81
Some reviews mention small room sizes and issues with the setup; overall mixed feelings.
Amenities
7.34
Amenities like good shower facilities were noted but some mentioned problems, such as water drainage.
Value for Money
8.29
Positive sentiment regarding value for money, with guests finding good food and shopping nearby.
Food and Beverage
7.85
Mention of good food options in close proximity but no specific details about on-site offerings.
Overall Experience
7.32
Overall experience was rated well due to location and staff but tempered by room and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Strategic Location
Modern Facilities
Multilingual Staff

To experience the convenience of a strategic location near Hammer Bay Beach and Queensbay Mall, choose Apple 1 Hotel Queensbay. Enjoy modern amenities like free WiFi and express check-in/out. Benefit from the assistance of our multilingual staff who speak English, Malay, and Chinese, ensuring a comfortable stay. Venture out to nearby attractions such as 1st Avenue Penang and Penang Times Square, all within a short distance. Discover the wonders of Penang, knowing you have a cozy and welcoming retreat awaiting your return. Book now for an unforgettable stay at Apple 1 Hotel Queensbay.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.7
Based on 369 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 7.85
Overall Experience: 7.32
R
Rey solo_traveller my
10
Suitable Place for stay
Pros:

The staff is very friendly and understandable. The place is very comfortable and peaceful.

2026-08-02 via Nuitee
N
Nur Ain extended_group my
7
2026-08-02 via Nuitee
S
SYSWELL AUTOMATION solo_traveller my
5
Pros:

near mall

Cons:

toilet smells like cockroach

2026-08-02 via Nuitee
C
cheong solo_traveller sg
8
Highly recommend if you travel in group of six persons.
Pros:

Big enough for big family of Six.

Cons:

Stairs to second level without carpet is very nosy.No washing basin and toilet.

2026-07-19 via Nuitee
M
Mariana solo_traveller br
7
2026-07-15 via Nuitee
N
nik extended_group my
9
2026-07-15 via Nuitee
N
Natal solo_traveller my
8
2026-07-13 via Nuitee
Z
Zaini solo_traveller my
7
Pros:

ok

2026-07-06 via Nuitee
C
Chin solo_traveller sg
7
Pros:

It is easily accessible to the mall and eatery places

Cons:

The rooms on the ground floor will be noisy especially at night. The blinds cannot block the bright light

2026-06-30 via Nuitee
M
Muhammad shafiq solo_traveller my
7
2026-06-13 via Nuitee
T
Tekjun couple my
7
2026-06-07 via Nuitee
E
Ezzarhan couple my
6
2026-05-27 via Nuitee
F
FARIDATUL HANIM solo_traveller my
8
2026-05-26 via Nuitee
L
Lam extended_group my
6
2026-05-23 via Nuitee
A
Azhar solo_traveller my
7
2026-04-21 via Nuitee
Y
Yuvarani solo_traveller my
10
2026-04-17 via Nuitee
J
jujumoko solo_traveller my
7
2026-04-03 via Nuitee
A
Abdul Hijaz extended_group my
10
2026-03-24 via Nuitee
S
Sary couple my
5
2026-03-24 via Nuitee
H
Hui Chung solo_traveller my
8
Overall acceptable
Pros:

I like the cleanliness and comfort of the room.

Cons:

The stair case steps was a little narrow. And parking space at certain hours may not available.

2026-03-21 via Nuitee