Decanter Hotel

Hotels
9.2 (691 reviews)
106 Calle San Jose , San Juan , PR
+1 787-463-9989

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Traffic noise
Limited parking

Categories

Cleanliness
8.72
Generally clean but mentions of subpar bathroom lighting and rooms not being serviced.
Service
10
Staff consistently described as friendly and helpful, enhancing the overall experience.
Location
10
Excellent location in Old San Juan, very convenient for guests.
Room Quality
8.72
Clean and comfortable rooms, but some concerns about noise and lighting.
Amenities
8.72
Nice rooftop area but limited functional amenities like breakfast.
Value for Money
8.72
Concerns expressed regarding the value versus product offered.
Food and Beverage
8.72
Rooftop restaurant closed, impacting dining options during stay.
Overall Experience
10
Despite some minor drawbacks, most reviews reflect a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:02

Property Description

Luxurious Suites and Amenities
Experience comfort and convenience in our suites, some with a seating area and kitchenette. All rooms are air-conditioned for your comfort and come equipped with a wardrobe.

Exceptional Services
Enjoy free WiFi throughout the property and take advantage of our 24-hour front desk. Relax on the sun deck offering stunning city views.

Prime Location
Located just steps away from Ponce de Leon Statue and Old San Juan, with Fort San Felipe del Morro and the airport in close proximity.

Book now for an unforgettable stay at Decanter Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

9.2
Based on 691 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 8.72
Amenities: 8.72
Value for Money: 8.72
Food and Beverage: 8.72
Overall Experience: 10
K
Kira • solo_traveller • nl
10
2026-10-13 • via Nuitee
J
Jeff • solo_traveller • us
9
Very clean and smells good.
Pros:

The cleaning, the coffee machine, the open atrium, the location, and the bed.

Cons:

The showers could not be temperature adjusted. .

2026-10-11 • via Nuitee
L
Lori • solo_traveller • us
1
Pros:

NOTHING

Cons:

this hotel was absolutely disgusting. From the lobby (if you could call it that) to the rooms. It was dark, had a smell, furniture in the room was ratty and dirty. I wouldn't let my dog stay there.

2026-10-11 • via Nuitee
S
Samariz • solo_traveller • pr
7
Pros:

Excelente ubicación.

Cons:

La habitación estaba limpia, pero no tenía un buen olor.

2026-10-07 • via Nuitee
M
Maria T • extended_group • us
10
Pros:

Service

2026-10-07 • via Nuitee
N
natalie • couple • us
9
Great location!
Pros:

Location

Cons:

Water pressure in the bathroom was weak

2026-09-16 • via Nuitee
A
Andrea • couple • us
10
I will stay again.
Pros:

It was very comfortable and the staff were extra helpful and friendly, especially Daniel.

2026-09-12 • via Nuitee
C
coral • solo_traveller • pr
9
2026-09-05 • via Nuitee
J
Jose • family_with_children • es
8
2026-08-30 • via Nuitee
C
Claudia Leticia Rodríguez Laveaga • solo_traveller • mx
10
Hotel con excelente ubicación
Pros:

Excelente ubicación

2026-08-29 • via Nuitee
M
MARIA NIEVES • extended_group • es
9
Estancia muy agradable con personal estupendo
Pros:

La habitación amplia cn salón de estar . Situación inmejorable

2026-08-27 • via Nuitee
A
Antonio • couple • it
9
2026-08-26 • via Nuitee
M
Manuel • solo_traveller • co
9
Ubicación y personal inmejorables.
Pros:

La ubicación es perfecta.

Cons:

Únicamente que no se hizo aseo a la habitación en las dos jornadas que nos hospedamos.

2026-08-16 • via Nuitee
G
Giorgio • family_with_children • it
8
Pros:

Camera grande e spaziosa.
Bagno veramente bello.

2026-08-16 • via Nuitee
M
macarro • couple • es
6
2026-08-14 • via Nuitee
D
Danielle • family_with_children • us
10
We would love to come back another time! The balcony overlooking the city was wonderful!
Pros:

We loved the location, the the accommodations, and the friendly staff. We also appreciated the readiness of the room upon check-in, great communication prior to arrival, and the ability to safely and securely store our luggage after check out.

Cons:

Nothing to share.

2026-08-07 • via Nuitee
M
Marie • couple • fr
7
2026-08-05 • via Nuitee
E
Emily • solo_traveller • us
10
Pros:

La amabilidad del personal y la limpieza de las facilidades.

2026-07-24 • via Nuitee
G
Gustavo • solo_traveller • pr
9
2026-07-24 • via Nuitee
J
Jose • couple • us
9
2026-07-21 • via Nuitee