Decanter Hotel

Hotels
9.2 (691 reviews)
106 Calle San Jose , San Juan , PR
+1 787-463-9989

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Traffic noise
Limited parking

Categories

Cleanliness
8.72
Generally clean but mentions of subpar bathroom lighting and rooms not being serviced.
Service
10
Staff consistently described as friendly and helpful, enhancing the overall experience.
Location
10
Excellent location in Old San Juan, very convenient for guests.
Room Quality
8.72
Clean and comfortable rooms, but some concerns about noise and lighting.
Amenities
8.72
Nice rooftop area but limited functional amenities like breakfast.
Value for Money
8.72
Concerns expressed regarding the value versus product offered.
Food and Beverage
8.72
Rooftop restaurant closed, impacting dining options during stay.
Overall Experience
10
Despite some minor drawbacks, most reviews reflect a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:02

Property Description

Luxurious Suites and Amenities
Experience comfort and convenience in our suites, some with a seating area and kitchenette. All rooms are air-conditioned for your comfort and come equipped with a wardrobe.

Exceptional Services
Enjoy free WiFi throughout the property and take advantage of our 24-hour front desk. Relax on the sun deck offering stunning city views.

Prime Location
Located just steps away from Ponce de Leon Statue and Old San Juan, with Fort San Felipe del Morro and the airport in close proximity.

Book now for an unforgettable stay at Decanter Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

9.2
Based on 691 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 8.72
Amenities: 8.72
Value for Money: 8.72
Food and Beverage: 8.72
Overall Experience: 10
L
Lisicky • couple • us
10
2026-10-31 • via Nuitee
M
Marissa • couple • us
10
2026-10-31 • via Nuitee
N
nhung • couple • pe
8
2026-10-29 • via Nuitee
F
Fabio • couple • co
10
Pros:

La atención de Daniel y los demás colaboradores 10/10

2026-10-27 • via Nuitee
M
María Jose • couple • es
9
Buen sitio para conocer San Juan
Pros:

La ubicación

Cons:

Que no tuviese desayuno

2026-10-26 • via Nuitee
M
Martyn • solo_traveller • us
10
2026-10-24 • via Nuitee
G
George • solo_traveller • us
10
Super.
Pros:

Location, ambience, cleanliness. Staff was great too!

Cons:

I wish the restaurant/bar had been open, but there’s a lot within a few blocks.

2026-10-23 • via Nuitee
A
Alejandro • couple • pr
9
Pros:

Localización

Cons:

Terraza bar estaban cerrados

2026-10-22 • via Nuitee
Y
Yelyzaveta • extended_group • us
8
2026-10-20 • via Nuitee
V
victor • couple • nl
9
Pros:

Very clean room. Centrally located in old San Juan.
Air conditioning worked great and was much welcomed with all the humidity outside.

Cons:

The WiFi connection could have been better. Unfortunately the bar was closed, but open to enjoy the view.

2026-10-19 • via Nuitee
J
Jeff • couple • us
8
Pros:

The old fashioned keyed doors and the overall ambience of the hotel.

Cons:

The cold showers and having a balcony but not being able to smoke a cigar on it.

2026-10-19 • via Nuitee
L
Luis • family_with_children • us
8
Lovely boutique hotel
Pros:

A small well-maintained property with an excellent location. The whole place was spotless. The hotel is close to everything in Old San Juan. Rooms and beds are comfortable. With balcony rooms you will get some street noise but it was pretty quiet on a weeknight. For those driving in, you'll have to stop traffic on the small one way street in front of the hotel to unload your baggage. All in all a lovely stay and would recommend.

2026-10-18 • via Nuitee
K
Kira • solo_traveller • nl
10
2026-10-13 • via Nuitee
J
Jeff • solo_traveller • us
9
Very clean and smells good.
Pros:

The cleaning, the coffee machine, the open atrium, the location, and the bed.

Cons:

The showers could not be temperature adjusted. .

2026-10-11 • via Nuitee
L
Lori • solo_traveller • us
1
Pros:

NOTHING

Cons:

this hotel was absolutely disgusting. From the lobby (if you could call it that) to the rooms. It was dark, had a smell, furniture in the room was ratty and dirty. I wouldn't let my dog stay there.

2026-10-11 • via Nuitee
S
Samariz • solo_traveller • pr
7
Pros:

Excelente ubicación.

Cons:

La habitación estaba limpia, pero no tenía un buen olor.

2026-10-07 • via Nuitee
M
Maria T • extended_group • us
10
Pros:

Service

2026-10-07 • via Nuitee
N
natalie • couple • us
9
Great location!
Pros:

Location

Cons:

Water pressure in the bathroom was weak

2026-09-16 • via Nuitee
A
Andrea • couple • us
10
I will stay again.
Pros:

It was very comfortable and the staff were extra helpful and friendly, especially Daniel.

2026-09-12 • via Nuitee
C
coral • solo_traveller • pr
9
2026-09-05 • via Nuitee