DoubleTree by Hilton Edmonton Downtown

Hotels
•
Hilton Worldwide
8 (190 reviews)
9576 Jasper Avenue NW, Edmonton, Alberta, T5H4H7 , Edmonton , CA
+1 587-525-1234

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean rooms
Beautiful views
Cons:
Inconsistent service
Dated facilities

Categories

Cleanliness
7.75
Some reviews mentioned the area becoming unclean and a dated room.
Service
8.75
Staff did their best in a busy situation, but check-in was slow.
Location
7.75
The area has become less appealing with concerns about safety.
Room Quality
7.25
Rooms were noted as dated, some with issues like no AC.
Amenities
8.25
Amenities were acceptable but could be improved, e.g., AC issues.
Value for Money
7.75
Pricing seemed high given the room quality and amenities.
Food and Beverage
8.25
Some wait times for food noted, but no major complaints.
Overall Experience
8.25
Mixed feelings due to various issues, but positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:30

Property Description

Step into elegance at the DoubleTree by Hilton Edmonton Downtown, where comfort meets modern sophistication in the heart of the city.

Exceptional Amenities
Unwind in our hot tub or get energized in the state-of-the-art fitness center. Enjoy seamless connectivity with complimentary high-speed Wi-Fi throughout the hotel and relax in common areas featuring a flat-screen TV.

Dining Delights
Savor delicious meals at our onsite restaurant or take advantage of room service during limited hours. Start your day right with our to-go breakfasts on weekdays or weekends.

Business Ready
Whether you're traveling for work or leisure, our business center and express check-out services ensure a smooth experience. Enjoy the convenience of onsite dry cleaning and self-parking options.

Experience a stay that combines luxury and convenience. Book your room today at DoubleTree by Hilton Edmonton Downtown!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8
Based on 190 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
M
Maria • solo_traveller • us
7
Pros:

Rooms were clean and spacious

Cons:

Location with lots of drug users hanging around outside the hotel

2026-07-22 • via Nuitee
J
Jonathan • solo_traveller • ca
9
2026-07-20 • via Nuitee
S
Susan • couple • ca
7
There related to medical emergency of a family member so it was close to the hospital. We just needed a place to sleep s
Pros:

Very clean

Cons:

The parking was way too expensive at nearly $40 a night.

2026-07-20 • via Nuitee
J
James • solo_traveller • ie
7
Great hotel and team.
Pros:

Central location in downtown, breakfast and restaurant were very good. Great service from the whole team.

Cons:

Small note only, no bottled water in the room upon arrival I thought was strange and the ironing board would perform better with a padded cover.

General note on the location. There is a severe homeless & drug problem in the area. I wouldn’t advise walking the area alone even in the middle of the day if I was a woman travelling alone, overall atmosphere was a bit edgy, I felt constantly on guard while out exploring.

2026-07-18 • via Nuitee
D
Dave • couple • ca
5
Comfortable stay just be weary outside at night time with vulnerable population
Pros:

Staff were friendly

Cons:

Dirty towel. AC didn’t work. Sketchy part of Edmonton.

2026-07-18 • via Nuitee
D
Doniven • family_with_children • ca
10
I will be back
Pros:

Fast and friendly service

Cons:

Good customer service skills

2026-07-12 • via Nuitee
O
Oyinade • family_with_children • ca
2
2026-07-06 • via Nuitee
A
Adriènne • couple • ca
10
2026-07-06 • via Nuitee
C
Christopher • solo_traveller • gb
8
Very good facility (good location).
Pros:

Very nice facility (helpful staff).

Cons:

Fairly safe area (homeless people due to suburban area).

2026-06-23 • via Nuitee
M
Michael • solo_traveller • ca
4
2026-06-22 • via Nuitee
N
Natalia • couple • ca
7
Overall it was comfortable and slept good. Was close to where we needed to go
Pros:

Bed was comfortable, staff friendly and helpful

Cons:

Parking $38 and breakfast was extra charge. Smelled like someone smoked in our room

2026-06-21 • via Nuitee
M
Motasem • extended_group • ca
8
2026-06-21 • via Nuitee
C
Changwoo • solo_traveller • kr
9
Pros:

경치도 좋고 깨끗해요

Cons:

주변 식당과 좀 떨어져있어요

2026-06-12 • via Nuitee
O
Olusegun • solo_traveller • ca
9
Pros:

Location and facilities

Cons:

Was good

2026-06-04 • via Nuitee
H
Han • couple • us
10
2026-05-29 • via Nuitee
P
Prashant • solo_traveller • ca
8
2026-05-22 • via Nuitee
M
Megan • family_with_children • ca
9
2026-05-20 • via Nuitee
L
Lily K • solo_traveller • ca
9
Good hotel
Pros:

Good

Cons:

Well overall

2026-05-13 • via Nuitee
N
Natallia • family_with_children • ca
10
Great place and location
Pros:

Fantastic place! The room was very spacious and service was excellent.

2026-05-10 • via Nuitee
A
Angelito • family_with_children • ca
9
2026-05-07 • via Nuitee