DoubleTree by Hilton Edmonton Downtown

Hotels
•
Hilton Worldwide
8 (190 reviews)
9576 Jasper Avenue NW, Edmonton, Alberta, T5H4H7 , Edmonton , CA
1-587-5251234

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean rooms
Beautiful views
Cons:
Inconsistent service
Dated facilities

Categories

Cleanliness
7.75
Some reviews mentioned the area becoming unclean and a dated room.
Service
8.75
Staff did their best in a busy situation, but check-in was slow.
Location
7.75
The area has become less appealing with concerns about safety.
Room Quality
7.25
Rooms were noted as dated, some with issues like no AC.
Amenities
8.25
Amenities were acceptable but could be improved, e.g., AC issues.
Value for Money
7.75
Pricing seemed high given the room quality and amenities.
Food and Beverage
8.25
Some wait times for food noted, but no major complaints.
Overall Experience
8.25
Mixed feelings due to various issues, but positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:30

Property Description

Step into elegance at the DoubleTree by Hilton Edmonton Downtown, where comfort meets modern sophistication in the heart of the city.

Exceptional Amenities
Unwind in our hot tub or get energized in the state-of-the-art fitness center. Enjoy seamless connectivity with complimentary high-speed Wi-Fi throughout the hotel and relax in common areas featuring a flat-screen TV.

Dining Delights
Savor delicious meals at our onsite restaurant or take advantage of room service during limited hours. Start your day right with our to-go breakfasts on weekdays or weekends.

Business Ready
Whether you're traveling for work or leisure, our business center and express check-out services ensure a smooth experience. Enjoy the convenience of onsite dry cleaning and self-parking options.

Experience a stay that combines luxury and convenience. Book your room today at DoubleTree by Hilton Edmonton Downtown!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8
Based on 190 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.25
H
Han • couple • us
10
2026-05-29 • via Nuitee
P
Prashant • solo_traveller • ca
8
2026-05-22 • via Nuitee
M
Megan • family_with_children • ca
9
2026-05-20 • via Nuitee
L
Lily K • solo_traveller • ca
9
Good hotel
Pros:

Good

Cons:

Well overall

2026-05-13 • via Nuitee
N
Natallia • family_with_children • ca
10
Great place and location
Pros:

Fantastic place! The room was very spacious and service was excellent.

2026-05-10 • via Nuitee
A
Angelito • family_with_children • ca
9
2026-05-07 • via Nuitee
G
Gomes • couple • ca
1
Pros:

I didn't i want my money back I never stayed thier they canceled my reservation m

Cons:

I want my money back I never checked in and I never received my money back and have tried to get it back from your site but to no avail I have nothing I want a call 7806161893

2026-05-05 • via Nuitee
C
Christopher • extended_group • ca
10
Pros:

It’s a Hilton whats not to like

2026-04-28 • via Nuitee
J
Justin • couple • ca
9
Very nice and comfortable hotel and will definitely be back if need to stay in downtown Edmonton.
Pros:

Great location and very comfortable.

Cons:

Parking was extra on top of the room and to me this seems predatory as we're am I supposed to park with my luggage. So basically forced to pay another $40 to park.

2026-04-20 • via Nuitee
A
Andrii • couple • ca
10
Pros:

Location

Cons:

Pay parking

2026-04-20 • via Nuitee
A
Ash Mitchell • solo_traveller • gb
10
2026-04-19 • via Nuitee
A
Abdul-Razaq • couple • ng
9
Great place to stay
Pros:

Clean and tidy

Cons:

None

2026-04-12 • via Nuitee
D
drsnoopy1885 • solo_traveller • ca
8
Good hotel for Downtown Edmonton
Pros:

Good sized room. Bed was very comfy. Blackout blinds worked well. Shower was great. Staff very helpful.

Cons:

Nil

2026-03-29 • via Nuitee
A
Anit Pertik • solo_traveller • ca
1
Pros:

Staff

Cons:

Parking

2026-03-26 • via Nuitee
G
Gubersky • couple • ca
10
2026-03-21 • via Nuitee
F
Feonia • couple • ca
4
Pros:

we did not take advantage , it should of been included in our stay

Cons:

the booking ...no communication from your hotel on the 3rd party booking and the parking rates are different price online it's says $35...its actually $38

2026-03-20 • via Nuitee
J
Jayne • couple • ca
8
2026-03-16 • via Nuitee
G
Garry • extended_group • ca
8
2026-03-15 • via Nuitee
G
Garry • solo_traveller • ca
8
2026-03-15 • via Nuitee
K
Kathy • extended_group • ca
9
Pros:

The front in staff was great. The room was comfortable. One morning there was no hot water but the problem was fixed.

Cons:

No hot water.

2026-03-15 • via Nuitee