Holiday Inn Express & Suites St. John's Airport by IHG

Hotels
•
Holiday Inn Express
8.5 (877 reviews)
5 Navigator Avenue , St. John's , CA
+1 709-738-0123

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to airport
Reliable shuttle service (including early/24h options)
Friendly and helpful staff
Clean, spacious rooms with comfortable beds
Early/continental breakfast and coffee available
Cons:
Perceived as pricey / value for money concerns
Occasional cleanliness issues (mold, peeling wallpaper, arrival issues)
Breakfast quality inconsistent (pastries/selection)
Payment restriction reported (can't use Visa debit)

Categories

Cleanliness
7.5
Generally reported as clean and well maintained in many reviews, but a few guests noted issues (mold in shower, wallpaper peeling, toilet paper left on arrival) that lowered confidence.
Service
9.2
Consistently praised: friendly and helpful front desk (specific praise for staff like Margie), efficient shuttle service and accommodating handling of booking changes; a small number of comments noted less personable front-desk interactions.
Location
9.5
Very strong sentiment — repeatedly highlighted as extremely close to the airport with convenient shuttle access and ideal for early departures.
Room Quality
9
Rooms described as spacious, comfortable, very good beds and generally well appointed; a few isolated reports refer to minor wear.
Amenities
8.8
Shuttle service (including very early/24 h availability), early continental breakfast and in-room coffee noted as valuable amenities; overall well-regarded.
Value for Money
7
Several guests described the hotel as pricey or not great value for a one-night stay despite convenience; this pulled the score down.
Food and Beverage
8.2
Breakfast frequently praised for being convenient and adequate (early hours available), but some guests criticized pastry/quality or noted limited options, producing mixed but overall positive sentiment.
Overall Experience
8.8
Majority of reviews reflect a pleasant, efficient stay with strong positives around location, staff and room comfort; a few negatives (value, occasional cleanliness/food issues) temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Amenities

Holiday Inn Express & Suites St. John's Airport offers a range of luxurious amenities, including an on-site pool and a complimentary breakfast buffet with over 30 items.

Convenient Location

Situated just minutes away from the airport and a short drive from Pippy Park, our hotel provides easy access to key destinations in St. John's.

Modern Comforts

Experience modern comforts in every room, from a 43" LED SMART TV to a microwave and mini-fridge, ensuring a relaxing stay for all guests.

Book now for a delightful stay at Holiday Inn Express & Suites St. John's Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Location

Guest Reviews

8.5
Based on 877 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9.5
Room Quality: 9
Amenities: 8.8
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 8.8
M
Michael • solo_traveller • at
9
Pros:

Sehr nahe am Flughafenterminal, Shuttle sofort verfügbar obwohl nicht vorab angefragt

2026-10-31 • via Nuitee
C
Christina • couple • ca
10
Pros:

Didn’t have breakfast

2026-10-25 • via Nuitee
C
Connor • extended_group • ca
9
Great stay, would be our first pick when returning to St. John's.
Pros:

The breakfast every morning was great, very flexible hours of operation and overall a really good addition to our stay. The fact that the hotel is so close to the airport is a huge plus, also the provided shuttle transportation is exceptional. The room was very spacious and accommodating, exactly what we needed. Also the staff were wonderful; I had booked two nights on different providers due to an additional night being added as a result of a flight rescheduling. The front desk clerk was very understanding and kept both parties in the same rooms and all was needed on my end was to check in again the next morning for updated keys. 10/10

Cons:

No experienced places of improvement noted.

2026-10-24 • via Nuitee
D
Diane • family_with_children • ca
10
Pros:

The hospitality

Cons:

Not much

2026-10-23 • via Nuitee
A
Anthony • couple • ca
8
2026-10-21 • via Nuitee
N
Newman • couple • us
10
Pros:

Everything was spot on and all good

Cons:

Nothing

2026-10-21 • via Nuitee
A
Anne • extended_group • ca
9
Comfortable, good extras
Pros:

Clean, spacious room and there was coffee and continental breakfast available at 4am, and 430am shuttle to the departure gate level!

2026-10-19 • via Nuitee
K
Kirsten • couple • de
8
Pros:

24 h Shuttle in wenigen Minuten am Flughafen

2026-10-19 • via Nuitee
N
Natalie • couple • ca
10
2026-10-19 • via Nuitee
T
TIM • couple • au
9
A nice place to unwind from a stressful situation
Pros:

Needed accommodation while my wife was unexpectantly in hospital staff particularly Margie receptionist were great and very helpful.

Cons:

Spacious room, supportive staff, although the location was some distance from the hospital travel to and from was easy.

2026-10-17 • via Nuitee
C
Christian • couple • at
8
War für unseren Zweck ausreichend
Pros:

Lage

Cons:

Preis Leistung

2026-10-15 • via Nuitee
S
Stuart • couple • ca
9
Excellent airport hotel
2026-10-13 • via Nuitee
I
Igor • family_with_children • ca
7
2026-10-12 • via Nuitee
K
Kemen • couple • pm
8
2026-10-11 • via Nuitee
G
Gary • solo_traveller • ca
10
Pros:

Close to airport

2026-10-10 • via Nuitee
R
Ruth • solo_traveller • ca
10
Will stay again .
Pros:

Location

2026-10-08 • via Nuitee
S
Samantha • family_with_children • ca
9
Cons:

Can’t use visa debit to book!

2026-10-08 • via Nuitee
M
Moyle • solo_traveller • ca
10
2026-10-07 • via Nuitee
C
Cheryl • couple • ca
10
2026-09-16 • via Nuitee
C
Coolbaugh • solo_traveller • us
10
Pros:

Clean, comfortable. Staff was exceptional!

Cons:

Liked it all.

2026-09-14 • via Nuitee