Hotel Express Newcastle Gateshead

Hotels
•
Independent
5.8 (122 reviews)
Cuthbert St, Gateshead, England, NE8 1AF , Gateshead , GB
44-01914998165

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Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Comfortable staff
Good location
Cons:
Unclean rooms
Poor breakfast options
Issues with maintenance

Categories

Cleanliness
4.2
Numerous mentions of unclean rooms and poor maintenance in reviews.
Service
8.2
Staff were reported as very good and cooperative despite issues.
Location
7.2
Some issues reported with surroundings, but generally acceptable.
Room Quality
4.7
Rooms described as uninhabitable, dated, and with several problems.
Amenities
5.7
Basic amenities available, but limited breakfast and issues with cleanliness.
Value for Money
5.7
Expectations not met for pricing, based on the overall experience described.
Food and Beverage
4.2
Breakfast and dining options were not well received.
Overall Experience
6.5
Mixed experiences overall, heavily affected by cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:42

Property Description

Discover the charm and comfort of Hotel Express Newcastle Gateshead, a serene retreat perfectly situated for your city adventures.

Convenient Amenities
Enjoy complimentary wireless internet and attentive concierge services that cater to all your needs, ensuring a seamless stay.

Delicious Breakfast Offerings
Savor a delectable English breakfast on weekends served from 7:30 AM to 9:30 AM, providing the perfect start to your day ahead of exploring Newcastle's vibrant attractions.

Comfortable Accommodations
Choose from 19 beautifully designed guestrooms, equipped with flat-screen TVs and modern conveniences like coffee/tea makers and complimentary bottled water for your utmost comfort.

Located just a short drive from major landmarks, you are invited to experience the best of Gateshead. Don’t miss out—book your stay at Hotel Express Newcastle Gateshead today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

5.8
Based on 122 reviews
Cleanliness: 4.2
Service: 8.2
Location: 7.2
Room Quality: 4.7
Amenities: 5.7
Value for Money: 5.7
Food and Beverage: 4.2
Overall Experience: 6.5
C
Champe • solo_traveller • gb
9
Decent place to stay last minute booking for work, literally around midnight, great customer service
2026-06-06 • via Nuitee
L
Lewis • couple • gb
1
2026-06-04 • via Nuitee
N
Nicola • solo_traveller • gb
8
2026-06-03 • via Nuitee
W
William haddow • solo_traveller • gb
8
Pros:

10 min walk over road bridge to city center comfy night slept well clean room good shower

2026-06-02 • via Nuitee
A
Angi • solo_traveller • gb
10
Pros:

The view overlooking the river tyne .

Cons:

Nothing

2026-06-01 • via Nuitee
W
Wanda • solo_traveller • it
6
Pros:

Staff was very nice and helpful, showers rooms where quite clean

Cons:

uncomfortable bed and dirty mirror cabinet on the wall

2026-05-31 • via Nuitee
R
Ray • solo_traveller • gb
10
Pros:

The staff were very friendly, and the room was well presented and comfortable

2026-05-29 • via Nuitee
C
Cook • solo_traveller • gb
6
2026-05-29 • via Nuitee
D
Demetris • couple • gb
9
2026-05-29 • via Nuitee
S
Sinnet • solo_traveller • gb
7
Pros:

Was okay

Cons:

The bugs on the bed

2026-05-29 • via Nuitee
O
Oscar • extended_group • se
9
Excellent room with a fantastic view, comfortable beds and good service.
Pros:

Stayed here while on tour with my band. Excellent room with a fantastic view, comfortable beds and good service. Quick and smooth check-in as well as check-out. If I alone, or with the band, ever end up back in Newcastle again, this is where we'll stay.

2026-05-26 • via Nuitee
G
Georgios • solo_traveller • gr
5
Pros:

Friendly and helpful staff

Cons:

No aircon. Bad communication between booking and the hotel.

2026-05-26 • via Nuitee
H
Hayley • family_with_children • gb
7
2026-05-26 • via Nuitee
B
Brian • couple • ie
10
Good value for short stay
Pros:

Good value for money, has everything you need for a short stay.

2026-05-25 • via Nuitee
M
Melissa • family_with_children • gb
5
Was okay.
Pros:

The location was what we liked about the property

Cons:

Electrical wires exposed behind the mattress, the toilet wasn’t attached, had to get it fixed. Wasn’t fully secure after, the room was tiny for a family room with en-suite. The shower glass was loose.

2026-05-24 • via Nuitee
M
Moore • solo_traveller • gb
1
2026-05-24 • via Nuitee
G
Gemma • solo_traveller • gb
9
Good night's kip and everything we needed
Pros:

Very very comfortable bed. U get what u pay for in these sort of places, stayed here for 2 nights staff were friendly had everything we needed and had a good couple of night's sleep, what more do u need!!!

Cons:

In need of a refurb, very dated carpet and bathroom. Toilet rocked when sat on, fowl smell in some of the corridors.

2026-05-24 • via Nuitee
B
Bogumił • couple • pl
8
2026-05-23 • via Nuitee
B
Bernard • solo_traveller • ie
1
Bed bugs
Pros:

Location

Cons:

Bed bugs

2026-05-20 • via Nuitee
C
claire • family_with_children • gb
6
2026-05-20 • via Nuitee