TownePlace Suites by Marriott New Orleans Harvey/West Bank

Hotels
•
TownePlace Suites by Marriott
8 (251 reviews)
1800 Central Boulevard , Harvey , US
+1 504-495-1144

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean area
Pet friendly
Pleasant stay
Cons:
Terrible smell in hallways
Room amenities issues
Rude staff encountered

Categories

Cleanliness
7.14
The smell in the hallways is terrible, like mildew.
Service
8.61
The staff was friendly and helpful; amazing staff.
Location
8.65
It’s a well-organized setup in a pleasant area.
Room Quality
6.6
The bed was hard and small. The sofa was lumpy and smelled.
Amenities
8.63
Pet friendly.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
7.64
The breakfast was not as good from our past experiences.
Overall Experience
8.11
It was a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:23

Property Description

Modern Amenities

TownePlace Suites by Marriott New Orleans Harvey/West Bank offers a range of modern amenities including free bikes, a seasonal outdoor swimming pool, and a fitness centre. Guests can also enjoy the convenience of free private parking during their stay.

Convenient Facilities

This 3-star hotel boasts a 24-hour front desk, a business centre, and non-smoking rooms for the comfort of all guests. Additionally, certain rooms feature a fully equipped kitchen, perfect for those looking to prepare their own meals.

Nearby Attractions

Situated just a short distance from Morial Convention Center and Union Station, this hotel is also close to popular landmarks such as Mercedes-Benz Superdome and Touro Synagogue. With the Louis Armstrong New Orleans International Airport nearby, your travel convenience is guaranteed.

Book your stay at TownePlace Suites by Marriott New Orleans Harvey/West Bank for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

8
Based on 251 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.11
S
Skeeta • solo_traveller • us
9
2026-09-07 • via Nuitee
T
Terrell • solo_traveller • us
10
2026-08-19 • via Nuitee
N
Nakayla • extended_group • us
10
I enjoyed my stay.
Pros:

N/A

Cons:

The pool was closed for the weekend we booked.

2026-08-02 • via Nuitee
J
Joneisha • family_with_children • us
1
2026-07-21 • via Nuitee
C
Carnetta • couple • us
7
Disappointed on lack of communication!
Pros:

The area!

Cons:

Staff did not inform me that the hotel was being renovated nor did they inform me of them not having hot during my stay.

2026-07-20 • via Nuitee
K
Kierah • couple • us
8
2026-07-19 • via Nuitee
T
Trinette • solo_traveller • um
8
2026-06-25 • via Nuitee
L
LaShawnda • family_with_children • us
6
2026-06-12 • via Nuitee
D
Daija • couple • us
10
2026-06-02 • via Nuitee
T
Taravia • family_with_children • us
9
I definitely would recommend the hotel 👌🏽💪🏽💯💯💯
Pros:

The staff was a 10 plus!!! The breakfast was good also, the location was on point, we was showed much love and respect. The manager handle everything perfect. Her staff is well trained and very respectful! I felt as if I was with family there!👌🏽👌🏽👌🏽💯💯💯

2026-05-23 • via Nuitee
T
Taaliba • family_with_children • us
9
2026-05-14 • via Nuitee
C
Calvin • solo_traveller • us
9
2026-05-11 • via Nuitee
C
Cecilia • family_with_children • us
3
we stay at marriotts and this was by far the worst. i expected something way better than this
Pros:

the room had cushions that were torn and filthy. we had to ask for a mattress for the sofa bed.

Cons:

see above

2026-04-12 • via Nuitee
G
George • family_with_children • us
2
The beds were comfy
Pros:

There was no breakfast or coffee on Sunday the girl at the desk was rude and said she doesn’t do kitchen work and she doesn’t make coffee

Cons:

Have someone at the desk that knows what they are doing Also the firearm when off for over 20 minutes and I called the desk I was told she did not know and if we would all stop calling her she might be able to figure it out this was same girl. The furniture was falling apart toilet paper holder falling out the wall TV in bedroom didn’t work Poolwas dirty not heTed

2026-03-29 • via Nuitee
T
Twynesha • couple • us
10
2026-03-29 • via Nuitee
M
Marietta • couple • us
10
Amazing
Pros:

Clean, organize and spacious

Cons:

N/A

2026-03-28 • via Nuitee
G
Ganarah • solo_traveller • us
10
2026-03-25 • via Nuitee
M
Mónica • family_with_children • es
1
Horrible
Pros:

Horrible stay, sofa bed in no proper conditons, dirty everywhere, no mice staff, no general manager explanations, no breakfast and no coffee available

Cons:

All

2026-03-24 • via Nuitee
S
Saria • family_with_children • us
2
Pros:

The staff was friendly

Cons:

The room the furniture and the smell

2026-03-24 • via Nuitee
T
Tasha • family_with_children • us
2
The pictures are not the accurate like and size of rooms
Pros:

I liked the location very safe

Cons:

The hotel was not clean. The bathroom had hair in the tub. The Carpet was dirty. I’m experiencing allergies from the carpet and stale and possibly smoked out room. Hallways smelled like marijuana.

2026-03-23 • via Nuitee