The Inn at Christmas Place

Hotels
9.7 (620 reviews)
119 Christmas Tree Lane , Pigeon Forge , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful decorations
Friendly staff
Comfortable room
Cons:
Breakfast could improve
Soft mattresses and pillows

Categories

Cleanliness
9.84
Guests noted the hotel was very clean and well-kept, contributing positively to the experience.
Service
9.99
The staff was described as friendly and accommodating, enhancing guest satisfaction.
Location
9.85
The hotel is well-located and within walking distance to shops and restaurants.
Room Quality
9.8
Rooms were noted as comfortable and nicely decorated, although some had issues.
Amenities
9.83
The hotel's amenities were appreciated, though some guests had suggestions for improvement.
Value for Money
9.29
Some guests mentioned prices as slightly high but felt quality justified it.
Food and Beverage
9.04
Breakfast received mixed reviews, with some items not meeting guest expectations.
Overall Experience
9.99
Overall sentiment expressed was very positive, with many guests highlighting memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:44

Property Description

Luxurious Bavarian-inspired Hotel

Exquisite Amenities: Indulge in a daily breakfast buffet featuring made-to-order omelets and fresh Belgian waffles. Enjoy the outdoor pool with a 29-metre waterslide and the lush garden on-site.

Magical Christmas Experience: Immerse yourself in the festive spirit with Santa Claus singing carols and a glockenspiel art installation in the lobby. Experience holiday cheer all year round!

Cozy Suites and Convenient Location: Relax in rooms equipped with modern amenities like flat-screen TVs and fireplaces. Explore nearby attractions such as the Smoky Mountain Alpine Coaster and Dollywood theme park.

Book your stay at The Inn at Christmas Place for a magical holiday experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 620 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.83
Value for Money: 9.29
Food and Beverage: 9.04
Overall Experience: 9.99
D
David • couple • us
10
We enjoyed our stay with the 2 suggestions mentioned above. With the price for rooms we expected mor
Pros:

Suggestion, have some hot tea for non coffee drinkers. Green Tea!

Cons:

I couldn't eat breakfast due to the omelets being cooked over and over in the same pan. I am allergic to mushrooms and the pans are not cleaned or have a special pan for people with allergy.

2026-07-23 • via Nuitee
E
Evana • solo_traveller • us
10
2026-07-22 • via Nuitee
D
David • couple • us
10
2026-07-22 • via Nuitee
J
Jason Hightower • solo_traveller • us
10
Pros:

I loved the atmosphere, staff and the comfort. Will definitely come back!

Cons:

Nothing

2026-07-18 • via Nuitee
A
Alyssa • family_with_children • us
10
Pros:

This was the most amazing hotel I have ever stayed at. Everything about this hotel was outstanding. It was clean, cozy, and close to an unimaginable amount of activities. This hotel exceeded any form of expectations I had. I will ABSOLUTELY, be staying here in the future. I cannot say enough good things about this hotel. 100/10 in every way.

2026-07-11 • via Nuitee
A
Axel • extended_group • us
10
A vacation I will forever be proud to have gifted my Christmas-loving mom
Pros:

An absolutely beautiful property that was made alive by the truly kind and spirited staff. The attention to detail, the dreamy beds, the cookies, the Christmas DVD’s from the front desk all made this a wonderful experience. Oh, and that breakfast room.. Wow

Cons:

The lack of live flying reindeer on the property

2026-07-07 • via Nuitee
R
Roy • extended_group • us
10
2026-07-06 • via Nuitee
T
Trish • family_with_children • us
8
2026-07-05 • via Nuitee
J
Julie • family_with_children • us
10
2026-06-25 • via Nuitee
A
Amanda • solo_traveller • gb
10
Pros:

The staff were very friendly and loved that I was wished Merry Christmas when I checked in.
The breakfast was amazing and so we're the staff in the breakfast area.
The whole hotel was beautifully decorated.
I have visited from England and it was worth every penny.
Thank you.

Cons:

There was nothing not to like.

2026-06-23 • via Nuitee
T
TTurner • solo_traveller • us
10
Must visit - Families of all ages
Pros:

We have been a couple of times and the atmosphere and staff couldn't be better. The pool and hot tubs are also incredible and an additional reason why we return!

Cons:

No complaints!

2026-06-21 • via Nuitee
R
Rickhtoo • couple • us
10
One of the most enjoyable stays we ever had
Pros:

Beautiful place with timeless decor. I will absolutely stay here again, it was the most pleasant stay we ever had at a hotel. Unless you are a person that hates Christmas, you will love this place.

Cons:

Nothing to dislike

2026-06-15 • via Nuitee
J
Julia • solo_traveller • us
10
2026-06-13 • via Nuitee
R
Rob • couple • us
10
Enjoyable will do again
Pros:

Very clean everyone friendly

2026-06-12 • via Nuitee
P
Painter • solo_traveller • us
10
Pros:

Everything

Cons:

I have no complaint

2026-06-05 • via Nuitee
S
Susan • family_with_children • us
7
2026-06-05 • via Nuitee
H
Howard • solo_traveller • us
9
Pros:

The Christmas themed pool

2026-05-31 • via Nuitee
L
Lenise • family_with_children • us
10
Loved it and will be coming back with my grandkids.
Pros:

The atmosphere was wonderful. The staff was great.
Breakfast was great each morning. I loved being able to get good coffee when I wanted it.

2026-05-26 • via Nuitee
M
melissa • couple • us
10
2026-05-26 • via Nuitee
M
Michael • extended_group • us
10
2026-05-19 • via Nuitee