Quest Chatswood

Hotels
•
Quest Apartment Hotels
8.6 (1416 reviews)
38 Albert Avenue , Sydney , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.9
Some cleanliness issues were mentioned, such as the bathroom not being clean and room service inconsistencies.
Service
9.4
Staff received positive feedback for being helpful and professional, enhancing the overall experience.
Location
9.4
The location is consistently praised for its convenience and proximity to transport and shopping.
Room Quality
7.9
There were mixed sentiments with some guests finding issues with bed comfort and cleanliness.
Amenities
8.4
Facilities are adequate, but missing some amenities like a coffee machine affected the overall satisfaction.
Value for Money
8.9
Generally good value, although some reviews mentioned unexpected extra charges.
Food and Beverage
7.9
Breakfast was noted as expensive, and self-catering was preferred by some guests.
Overall Experience
9
Overall a satisfactory stay with both positive and negative aspects, balancing out to an acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:46

Property Description

Convenient Location
Located just a 2-minute walk from Chatswood Westfield, Quest Chatswood offers self-contained apartments, making it the perfect choice for both leisure and business travelers.

Modern Amenities
Guests can take advantage of the fitness centre, on-site parking, air-conditioned apartments with flat-screen TVs, and fully equipped kitchens in the one-bedroom apartments.

Business and Leisure Facilities
With conference facilities available on-site and proximity to Chatswood Train Station and Sydney CBD, Quest Chatswood caters to all your needs, whether you're in town for work or relaxation.

Book your stay at Quest Chatswood now to experience comfort and convenience in the heart of Sydney.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    People 2 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1416 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9
G
Gina • couple • au
8
Comfortable bed for quick stay in transit
Pros:

Location easy to find and just near highway as we travelled further north.

Cons:

n/A

2026-06-05 • via Nuitee
E
Eunjung • solo_traveller • au
10
2026-06-04 • via Nuitee
M
Maddy • couple • au
7
Convienwnt, cleans and
Pros:

Cleanliness 10/10, mattress quality was poor, staff were friendly and parking was fair priced

Cons:

The mattress quality

2026-06-02 • via Nuitee
P
Prue • couple • au
8
Pros:

Complimentary upgrade

2026-06-01 • via Nuitee
L
Leeanne • couple • au
10
was everything and more
Pros:

upgraded -great space, everything we needed for self contained stay. washing machine. location very convenient

Cons:

we dont like the shower over a bath - its too dangerous. prefer a walk in shower

2026-05-27 • via Nuitee
M
Matt • couple • au
8
2026-05-26 • via Nuitee
M
Matt • couple • au
8
2026-05-26 • via Nuitee
J
Julie • solo_traveller • au
9
Great value for money
Pros:

Location was great. Amenities and value for money excellent

Cons:

All good

2026-05-24 • via Nuitee
M
Marilyne • family_with_children • nc
8
2026-05-24 • via Nuitee
K
Kathy • solo_traveller • au
10
Ideally located, spotlessly clean, great location
Pros:

Spotlessly clean, roomy, no noise, conveniently located next to Charswood Private Hospital and across the road from Westfield Chatswood. Secure parking @$30 a night. Staff friendly and accommodating. Spotlessly clean... like really clean.

2026-05-24 • via Nuitee
D
Duncan • solo_traveller • au
4
2026-05-23 • via Nuitee
B
Benjamin • solo_traveller • au
10
The best hotel in Chatswood bar none
Pros:

Everything this is one of the best quests I've stayed at only Perth is this good 👍 and pretty much every quest except Mascot is exceptional.

Cons:

Clean, great bed good lighting and the staff are absolutely fantastic there is nothing they wouldn't go out of their way to help you with.

2026-05-23 • via Nuitee
C
Crystal • solo_traveller • au
6
2026-05-22 • via Nuitee
D
Daniel • solo_traveller • zm
9
Centrally located and more than comfortable!
Pros:

It was very comfortable. To be perfectly honest, I can be a bit of a snob when it comes to hotel rooms. I was more than comfortable, to the point that I’d not just consider it but likely choose it for an extended stay. Check in and check out were simple and streamlined. I’d actually wished they’d asked me how my stay was so that I could sing my praises! Perfect location, plenty of dining options at the doorstep and a few minutes walk from shopping.

Cons:

If my only negative was the shower door squeaking, then I think I’ll live haha

2026-05-21 • via Nuitee
Z
Zachary • solo_traveller • sg
10
A good clean accommodation with close proximity to all the good stuff of Chatswood
Pros:

Good location, good safe area to park, spacious room

Cons:

Not sure if we were charged in the end but we were told it’s an additional $30 for carpark

2026-05-21 • via Nuitee
R
Roger • solo_traveller • au
9
2026-05-21 • via Nuitee
M
M C Bon • solo_traveller • my
8
2026-05-20 • via Nuitee
S
steve • couple • au
10
2026-05-19 • via Nuitee
S
Sandra • couple • au
9
2026-05-18 • via Nuitee
T
Tenison • couple • au
8
Location was convenient for the purpose of the visit.
Pros:

The staff we encountered were friendly, polite, respectful and helpful. The carparking was easy to access and exit.

Cons:

We were disappointed that when we enquired about staying in the future the site was unable to price match the on-line offering. We wanted to book for a stay in the near future, the price stated was $30 - $60 above on-line offerings.

2026-05-12 • via Nuitee