Quest Chatswood

Hotels
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Quest Apartment Hotels
8.6 (1451 reviews)
38 Albert Avenue , Sydney , au
+61 2 8423 1600

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Family rooms
Dry cleaning
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.9
Some cleanliness issues were mentioned, such as the bathroom not being clean and room service inconsistencies.
Service
9.4
Staff received positive feedback for being helpful and professional, enhancing the overall experience.
Location
9.4
The location is consistently praised for its convenience and proximity to transport and shopping.
Room Quality
7.9
There were mixed sentiments with some guests finding issues with bed comfort and cleanliness.
Amenities
8.4
Facilities are adequate, but missing some amenities like a coffee machine affected the overall satisfaction.
Value for Money
8.9
Generally good value, although some reviews mentioned unexpected extra charges.
Food and Beverage
7.9
Breakfast was noted as expensive, and self-catering was preferred by some guests.
Overall Experience
9
Overall a satisfactory stay with both positive and negative aspects, balancing out to an acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:46

Property Description

Convenient Location
Located just a 2-minute walk from Chatswood Westfield, Quest Chatswood offers self-contained apartments, making it the perfect choice for both leisure and business travelers.

Modern Amenities
Guests can take advantage of the fitness centre, on-site parking, air-conditioned apartments with flat-screen TVs, and fully equipped kitchens in the one-bedroom apartments.

Business and Leisure Facilities
With conference facilities available on-site and proximity to Chatswood Train Station and Sydney CBD, Quest Chatswood caters to all your needs, whether you're in town for work or relaxation.

Book your stay at Quest Chatswood now to experience comfort and convenience in the heart of Sydney.

Important information:

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    People 2 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1451 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9
H
Hallidays • solo_traveller • au
10
Pros:

The room facilities

Cons:

Google maps fails to pick the location, and the car pack entrance is obscured.

2026-07-24 • via Nuitee
L
Lizz • couple • au
10
Clean and bright apartment with friendly staff
Pros:

Reception staff very friendly and helpful
Clean and had everything I needed
Easy walk to Main Street and train station

2026-07-24 • via Nuitee
B
Bpin • couple • np
4
2026-07-23 • via Nuitee
S
Shichong • solo_traveller • au
4
Cons:

I stayed in Room 201B. The mattress felt a little uneven, which affected the comfort of my sleep. As I was only there for two nights, I didn’t investigate the cause. Overall, the stay was otherwise enjoyable.

2026-07-22 • via Nuitee
M
Maurice • solo_traveller • au
8
Pros:

Location

2026-07-21 • via Nuitee
S
Sarah • family_with_children • au
8
2026-07-21 • via Nuitee
A
Adam • solo_traveller • au
9
Location perfect for me.
Pros:

Location close to Westfield and supermarket.

Cons:

Could smell other peoples cooking in my apartment when I checked in.

2026-07-20 • via Nuitee
A
Ayla • couple • au
10
2026-07-19 • via Nuitee
M
Melanie • family_with_children • au
9
2026-07-18 • via Nuitee
J
jim • solo_traveller • au
8
2026-07-18 • via Nuitee
E
Eric • solo_traveller • au
9
a wonderful trip
Pros:

prefer location, easy to anywhere

Cons:

the kingsize bed was combined by two single

2026-07-15 • via Nuitee
W
Wolfgang • couple • au
8
2026-07-15 • via Nuitee
T
Tara • couple • au
9
2026-07-12 • via Nuitee
S
Shao Jun • couple • au
8
2026-07-11 • via Nuitee
L
Laurence • solo_traveller • au
8
2026-07-09 • via Nuitee
H
HSIU CHUN • couple • au
9
2026-07-08 • via Nuitee
B
Bernie C. • couple • au
9
2026-07-07 • via Nuitee
B
Baker • solo_traveller • au
9
Pros:

Helpful staff and location

Cons:

N/A

2026-07-07 • via Nuitee
B
Bernie C. • family_with_children • au
9
2026-07-07 • via Nuitee
K
Kane • solo_traveller • au
10
Easy , obliging , fantastic stay
Pros:

Right in the heart of town, suited our needs

Cons:

Nothing.

2026-07-06 • via Nuitee