Facilities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Poor cleanliness
Breakfast chaos

Categories

Cleanliness
5.5
The room cleaning is extremely poor. Housekeeping was basic with bed linen not changed for 5 days and floors that felt sticky.
Service
9.5
The staff were consistently helpful throughout our stay, but there were chaos during breakfast service.
Location
9
The hotel is conveniently located near a shopping mall and popular attractions, despite being near a construction site.
Room Quality
7.5
The hotel appears to have lost some of its former luxury, but rooms are generally comfortable.
Amenities
8.5
Facilities are suitable for a smooth stay, though some maintenance issues were noted.
Value for Money
8.5
Prices are decent compared to other places, but the construction site detracts from the overall experience.
Food and Beverage
7
Breakfast service was chaotic, with delays and disorganization impacting the overall experience.
Overall Experience
8.5
An overall enjoyable stay with significant issues related to cleanliness and service that affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Discover a luxurious oasis at Savoy Le Grand Hotel, where every moment is crafted for your ultimate comfort and indulgence.

Unwind in Style
Relax and rejuvenate at our full-service spa, featuring an array of massages, body treatments, and facials. Our health club and multiple indoor and outdoor pools ensure your wellness is a priority.

Culinary Delights
Savor exceptional international cuisine at Le Metropole, one of our four exquisite restaurants, or enjoy the convenience of 24-hour room service. Wind down at our lively bars and lounges, including three delightful poolside bars.

Convenient Comfort
Experience the luxury of our 444 well-appointed guestrooms, each equipped with minibars and modern amenities. Stay connected with complimentary Wi-Fi and feel at home with personalized touches like coffee/tea makers and flat-screen TVs.

Make your reservation at Savoy Le Grand Hotel today, and elevate your stay in Marrakech!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 201 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8.5
M
Mehdi • solo_traveller • nl
10
Amazing
Pros:

The location, everything is close. Good service from the staff. And it’s very clean

Cons:

-

2026-05-23 • via Nuitee
I
Ibk38 • extended_group • fr
7
Bon séjour
Pros:

Le staff en général sont au top
La chambre spacieuse, propre et tout est mis a disposition
La restauration rien a redire c'était goûteux
L'emplacement de l'hôtel est parfait

Cons:

Les travaux dans l'enceinte de l'hôtel on gâché l'aspect de tranquillité et de concentration

2026-05-23 • via Nuitee
A
Abdulsalam • couple • sa
7
It was good stay but they need improve the service. I ordered Iron but they took too long to get it
Pros:

The location and the trace and swimming pool view

Cons:

Slow service

2026-05-23 • via Nuitee
J
jimena • couple • nl
4
Net een fabriek
Pros:

Locatie

Cons:

Heel massaal en personeel niet echt vriendelijk en veel met elkaar bezig

2026-05-23 • via Nuitee
A
Andrew • family_with_children • gb
6
Pros:

Nice hotel

Cons:

There were extensive construction works going on so quite disturbing 😳

2026-05-23 • via Nuitee
A
Andreas • couple • at
5
Urlaub auf der Baustelle
Pros:

Die Anlage ist nicht weit weg vom Zentrum

Cons:

Das Ganze Hotel ist eine Baustelle.
Von Früh bis Abends Baulärm.
Wenn ich das gewusst hätte wären wir sicher nicht hierher gefahren.
Es war nicht angezeigt das hier Massive Zubauten und Generalsanierung sind.
Schade habe versucht die Hotelleitung zu Kontaktieren und auch Booking, doch es reagiert niemand.
Hauptsache Geld eingesteckt.
Sind sehr Enttäuscht von Booking.com

2026-05-23 • via Nuitee
A
Aurélien • solo_traveller • fr
2
Pros:

Le petit déjeuner

Cons:

Les travaux et le bruit incessant.

2026-05-23 • via Nuitee
H
Hanna • solo_traveller • hu
10
2026-05-23 • via Nuitee
M
MARINA • solo_traveller • gr
10
2026-05-23 • via Nuitee
F
Feroz • solo_traveller • gb
10
Pros:

Everything about The Savoy was amazing.

Cons:

Current construction work

2026-05-22 • via Nuitee
B
BEGIMA • couple • ae
7
Good location, hopefully after renovations they will be aligned with 5 star standard
Pros:

Property is good

Cons:

Contraction going on , but staff gave us room far from it what we were appreciate

2026-05-22 • via Nuitee
F
Franck • family_with_children • fr
5
Pros:

Hôtel bien placé,
Petit déjeuner et personnel

Cons:

Les travaux

2026-05-22 • via Nuitee
M
MARIE HELENE • couple • fr
3
Cons:

L.hotel était en travaux de très gros travaux bruits assourdissants de8hdu matin à 20h30 Les travaux avait commencé bien avant notre arrivée Booking ne pouvait pas savoir.C’est scandaleux de leur part.

2026-05-22 • via Nuitee
M
malek • couple • tn
8
2026-05-22 • via Nuitee
O
Oberleiter • solo_traveller • it
8
Pros:

Die Zimmer, die gesamte Anlage

Cons:

Ich fand das Frühstück nicht besonders hochwertig - mehr Qualität anstatt Quantität würde ich empfehlen. Das Essen in den Restaurants fand ich sehr teuer. Schade auch, dass der Pool eiskalt war.

2026-05-22 • via Nuitee
D
Diana • couple • es
10
2026-05-22 • via Nuitee
F
Fatima • extended_group • nl
7
Perfecte ligging met de juiste faciliteiten.
Pros:

De ligging van het hotel is perfect. De mall is in de buurt, eetgelegenheden een groot zwembad, grote kamers en uitgebreid ontbijt.

Cons:

De receptie is extreem slecht bereikbaar we zijn de eerste dag van 18:00 tot 21:00 bezig geweest met de kamer. Ze hadden ons in het bijgebouw geplaatst met uitzicht op zwembad ja, maar niet op de main pool. Ik heb hier vaker geslapen en heb altijd een kamer in het hoofdgebouw gehad. Daarna wilde ze ons plaatsen in een downgrade kamer voor 2 personen en een extra bed plaatsen, terwijl wij betalen voor een volledige 3 persoonskamer. Uiteindelijk een kamer in het hoofdgebouw, maar niet met uitzicht op het zwembad. Als compensatie voor uren rompslomp kregen we een fruitschaal met 2 appels een banaan en een kiwi en 3 koekjes. Beetje schandalig. Overigens als je met je mobiel belt naar de receptie nemen ze wel gelijk op, bel je vanuit je kamer dan duurt het minimaal 10min.

2026-05-21 • via Nuitee
D
david • couple • be
2
Déceptif, adressé à éviter
Pros:

La literie et le petit déjeuner

Cons:

Travaux très importants, contrairement à l information recue. Construction de 2 étages supplémentaires ! A deux reprises ils ont dû changer le réfrigérateur qui malgré tout n a jamais réellement fonctionné. Salle de sport : travaux également. Très désagréable

2026-05-21 • via Nuitee
B
Bashar • couple • kw
3
2026-05-21 • via Nuitee
F
Feryal • solo_traveller • ma
1
فندق مش نضيف
Pros:

سيء جدا

Cons:

مش نضيف

2026-05-21 • via Nuitee