King Rock Boutique Hotel

Hotels
8.7 (336 reviews)
Behind Wat Damnak, Salar Kamroeuk, Siem Reap, Cambodia. , Siem Reap , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent, helpful and supportive staff (frequently praised)
Very good location: quiet yet close to city centre/Pub Street and market
Strong amenities: pool, jacuzzi, spa/massage, transfers and excursions
Spacious, tastefully furnished rooms with balconies and large windows
Good value for money; fair prices for services and extras
Included breakfast appreciated by many guests
Cons:
Breakfast inconsistency and limited variety reported by several guests
Occasional rude/poorly handled staff encounters (isolated incidents)
Musty smell reported in some rooms despite cleaning
Room maintenance issues: AC failures, loose taps, water pooling
Physical defects in rooms: broken blinds, gaps around doors, no socket near kettle
Common areas sometimes need more regular cleaning

Categories

Cleanliness
8.2
Generally acceptable but some cleanliness issues reported: noticeable musty smell in some rooms and common areas sometimes reported as not regularly cleaned.
Service
9.4
Consistently praised staff (Kim and team repeatedly called out as excellent, helpful and supportive). A few isolated reports of rudeness or mishandling of situations, but overall service is a standout strength.
Location
9
Very good location: quiet yet within walking distance to city centre/Pub Street and close to market area; affordable short taxi to Angkor Wat.
Room Quality
8.3
Rooms are spacious, tastefully furnished with balconies, large glass doors, and some rooms include jacuzzi; however there are occasional maintenance issues (AC failures, loose taps, water pooling, blinds broken, gaps around doors) and occasional musty odors.
Amenities
9
Strong amenities: nice pool, jacuzzi, on-site spa/massage, transfers and excursions available, water refill and other conveniences well noted.
Value for Money
8.9
Perceived as good value by many guests — services, spa and transfers offered at fair prices and overall experience matches price expectations.
Food and Beverage
8.1
Breakfast is generally good and has fans, but multiple guests noted limited options or inconsistent service (sometimes needing to request items); room for improvement in variety/consistency.
Overall Experience
8.7
Overall very positive stay driven by excellent staff, strong amenities and convenient location; some isolated service lapses and room/cleanliness issues temper an otherwise highly recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:31

Property Description

Luxurious Accommodation in Siem Reap

Relaxation and Recreation
Escape the city chaos at King Rock Boutique Hotel's serene location with an outdoor pool and a cozy bar for unwinding.

Convenient Amenities
Enjoy complimentary airport pickup, free WiFi, and shuttle services to the city center. The air-conditioned rooms with flat-screen TVs and en suite bathrooms ensure a comfortable stay.

Explore with Ease
Take advantage of the 24-hour front desk for tour bookings and bicycle rentals to discover the wonders of Siem Reap effortlessly.

Book your stay at King Rock Boutique Hotel for a tranquil and convenient experience in Siem Reap.

Important information:

Please note that the property offers complimentary airport pickup services between 07:00 to 22:00 by Tuk Tuk. Guests are required provide arrival details in advance using the Special Requests box available. Airport pickups outside of these hours are subject to additional charges.

Please note that the complimentary shuttle service to the city center runs from 10:00 to 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 336 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9
Room Quality: 8.3
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.1
Overall Experience: 8.7
T
Thomas • couple • us
10
Pros:

Softest mattress i have ever slept on.

2026-10-30 • via Nuitee
M
MING CHIEH • family_with_children • tw
8
Pros:

這間飯店讓我最驚艷的是這位帥哥
他的服務態度，是我這趟旅程，
從汶萊，印尼，越南，接著柬埔寨
遇到最誇張好的服務態度
超親切，超級有禮貌
讓我主動上來評論
推薦大家來看他！

飯店房價很大，浴室熱水充沛，水壓強
離市區逛街區很近
離機場接駁巴士也很近
早餐簡單，可以吃飽
整體整潔乾淨舒服安靜

最後在推一下小哥
飯店要把他留住！

Cons:

浴缸太大，很浪費水

2026-10-21 • via Nuitee
D
Darren • solo_traveller • au
8
Nice room, convenient location as very close to riverside dining and old market
Pros:

Good location

Cons:

Daily room cleaning was a little hit and miss

2026-10-13 • via Nuitee
F
Felix • solo_traveller • de
10
Pros:

Großes Zimmer

2026-10-12 • via Nuitee
M
Ming • solo_traveller • cn
9
我很满意
Pros:

前台小姐姐的服务很周到，很有耐心。一开始分给我们的一楼房间太潮了，我们提出要换房间，也都很耐心的帮助我们。位置非常靠近pub street，吃东西逛夜市都方便。门口有一只小黄狗，每天晚上回来都能看到它，哈哈哈睡得像一只贝果🥯，特别可爱。

Cons:

床垫对我来说有点太软了，睡起来有点累，貌似不是所有床都这么软。后来我们换到二楼的蜜月套房，那个床垫有点过于软了。

2026-10-09 • via Nuitee
J
Josh • family_with_children • au
10
Pros:

The staff were fantastic and very friendly. Pool was great and the location was excellent.

2026-10-08 • via Nuitee
G
Gianluca • couple • it
9
Always recommended when visiting Siem Reap
Pros:

My favorite hotel in Siem Reap

Cons:

Psy attention to breakfast

2026-09-10 • via Nuitee
K
Khan • couple • kh
1
Super bad
Pros:

Most bad hotel in siem reap alot of frogs in hotel everywhere mosquitoes lizards on wall's everywhere smelly room floor tiles so bad old smelly room it's not hotel it's look like you stay in Amazon jungle with animals

Cons:

Most bad hotel in siem reap alot of frogs in hotel everywhere mosquitoes lizards on wall's everywhere smelly room floor tiles so bad old smelly room it's not hotel it's look like you stay in Amazon jungle with animals

2026-09-07 • via Nuitee
A
Antony • family_with_children • gb
4
Disappointed I’m afraid
Pros:

Staff were ok.

Cons:

My room smelt damp and seemed dirty.

2026-08-27 • via Nuitee
A
Anis • couple • gb
1
This is the place to avoid
Pros:

Location close to pub street and the staff were really
nice and friendly.

Cons:

Dirty, musty, unhygienic, plenty of mould wherever you look, run down and in need of refurbishment. The pictures are misleading and don’t represent the current state of the property. You won‘t be able to enjoy the outside space nor the jacuzzi due to the uncontrolled „wildlife“ that can get into your room if you keep the windows open. Other than plenty of wild leaves falling from the surrounding tree, you can enjoy the jacuzzi with birds‘ poo, big red ants fighting each other and mould between the tiles, you need to make sure you don’t catch some sort of fungus. Your breakfast will be shared with the resident ants and many little flies, that if you don’t mind the filthy cushions you will be sitting on in the „restaurant“. Your will share your room with wall climbing frogs, spiders, ants, lizards, geckos and grasshoppers. You will fill your lungs with musty smells and black mould that was painted over and you might be sitting or touching a previous guest’s dried blood. You need to keep a watch for the rats running, climbing trees and playing with bread in your terrace.
Just a disgusting place with no standards. We didn’t enjoy anything about this place at all, we felt like prisoners in the room as we feared what creature can get into the room. If you book this hotel you’ll be wasting your time, money and energy. We booked 4 nights and literally run away after 2 nights with our suitcases at 10pm looking for a different hotel, after already moving rooms once and being offered 2 other rooms one was nauseatingly smelly and of a lower category and in the other a huge spider was roaming around the bathtub and a lizard was having a stroll across the bathroom wall. Luckily the manager agreed to refund us the 2 last nights. Awful!

2026-08-26 • via Nuitee
E
Esther • solo_traveller • es
10
Pros:

Todo.

Cons:

Todo bien.

2026-08-19 • via Nuitee
S
Sokleap • couple • kh
9
Friendly staff, right location and comfortable stay
Pros:

The good location close to every central points

Cons:

Generally I like the property

2026-08-18 • via Nuitee
K
Kenneth • family_with_children • us
10
What a wonderful place to stay
Pros:

This is a very nice hotel and the rooms were amazing. The staff was super friendly. Breakfast was great and everything was perfect. Love this hotel.

Cons:

There was nothing wrong with this hotel. Everything was great.

2026-08-15 • via Nuitee
N
NIKITA • couple • my
9
Value for money with friendly staff and proximity to the restaurants.
Pros:

Very friendly and helpful staff that helped along the way and managed the room check-in appropriately to meet our expectations.

Cons:

The photos in Booking.com were showing a bathtub inside the room, whereby upon check-in our room did not have it. The website should post the photos that reflect the real room layout and view.

2026-08-15 • via Nuitee
G
Gianluca • couple • it
9
My favorite hotel every time I visit Siem Reap
Pros:

My favorite hotel in Siem Reap. Kim and staff are excellent and very knowledgeable and supportive

Cons:

Nothing to report

2026-08-02 • via Nuitee
N
Neza • solo_traveller • si
10
2026-07-18 • via Nuitee
A
Ana • solo_traveller • si
10
2026-07-16 • via Nuitee
P
Paul • couple • gb
7
All staff were helpful and friendly
Pros:

Breakfast could be better,good location

Cons:

window blinds broken, no socket near kettle, no sound insulation, gaps around door

2026-07-09 • via Nuitee
R
Rosalie • solo_traveller • de
10
2026-06-14 • via Nuitee
W
William • solo_traveller • th
5
Pros:

One very helpful staff member. Nice pool

Cons:

Aircon kept failing, had to move rooms several times.

some staff didn't seem to know how to handle the situation.

2026-06-10 • via Nuitee