King Rock Boutique Hotel

Hotels
8.7 (332 reviews)
Behind Wat Damnak, Salar Kamroeuk, Siem Reap, Cambodia. , Siem Reap , kh

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent, helpful and supportive staff (frequently praised)
Very good location: quiet yet close to city centre/Pub Street and market
Strong amenities: pool, jacuzzi, spa/massage, transfers and excursions
Spacious, tastefully furnished rooms with balconies and large windows
Good value for money; fair prices for services and extras
Included breakfast appreciated by many guests
Cons:
Breakfast inconsistency and limited variety reported by several guests
Occasional rude/poorly handled staff encounters (isolated incidents)
Musty smell reported in some rooms despite cleaning
Room maintenance issues: AC failures, loose taps, water pooling
Physical defects in rooms: broken blinds, gaps around doors, no socket near kettle
Common areas sometimes need more regular cleaning

Categories

Cleanliness
8.2
Generally acceptable but some cleanliness issues reported: noticeable musty smell in some rooms and common areas sometimes reported as not regularly cleaned.
Service
9.4
Consistently praised staff (Kim and team repeatedly called out as excellent, helpful and supportive). A few isolated reports of rudeness or mishandling of situations, but overall service is a standout strength.
Location
9
Very good location: quiet yet within walking distance to city centre/Pub Street and close to market area; affordable short taxi to Angkor Wat.
Room Quality
8.3
Rooms are spacious, tastefully furnished with balconies, large glass doors, and some rooms include jacuzzi; however there are occasional maintenance issues (AC failures, loose taps, water pooling, blinds broken, gaps around doors) and occasional musty odors.
Amenities
9
Strong amenities: nice pool, jacuzzi, on-site spa/massage, transfers and excursions available, water refill and other conveniences well noted.
Value for Money
8.9
Perceived as good value by many guests — services, spa and transfers offered at fair prices and overall experience matches price expectations.
Food and Beverage
8.1
Breakfast is generally good and has fans, but multiple guests noted limited options or inconsistent service (sometimes needing to request items); room for improvement in variety/consistency.
Overall Experience
8.7
Overall very positive stay driven by excellent staff, strong amenities and convenient location; some isolated service lapses and room/cleanliness issues temper an otherwise highly recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:31

Property Description

Luxurious Accommodation in Siem Reap

Relaxation and Recreation
Escape the city chaos at King Rock Boutique Hotel's serene location with an outdoor pool and a cozy bar for unwinding.

Convenient Amenities
Enjoy complimentary airport pickup, free WiFi, and shuttle services to the city center. The air-conditioned rooms with flat-screen TVs and en suite bathrooms ensure a comfortable stay.

Explore with Ease
Take advantage of the 24-hour front desk for tour bookings and bicycle rentals to discover the wonders of Siem Reap effortlessly.

Book your stay at King Rock Boutique Hotel for a tranquil and convenient experience in Siem Reap.

Important information:

Please note that the property offers complimentary airport pickup services between 07:00 to 22:00 by Tuk Tuk. Guests are required provide arrival details in advance using the Special Requests box available. Airport pickups outside of these hours are subject to additional charges.

Please note that the complimentary shuttle service to the city center runs from 10:00 to 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 332 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9
Room Quality: 8.3
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.1
Overall Experience: 8.7
N
NIKITA couple my
9
Value for money with friendly staff and proximity to the restaurants.
Pros:

Very friendly and helpful staff that helped along the way and managed the room check-in appropriately to meet our expectations.

Cons:

The photos in Booking.com were showing a bathtub inside the room, whereby upon check-in our room did not have it. The website should post the photos that reflect the real room layout and view.

2026-08-15 via Nuitee
K
Kenneth family_with_children us
10
What a wonderful place to stay
Pros:

This is a very nice hotel and the rooms were amazing. The staff was super friendly. Breakfast was great and everything was perfect. Love this hotel.

Cons:

There was nothing wrong with this hotel. Everything was great.

2026-08-15 via Nuitee
G
Gianluca couple it
9
My favorite hotel every time I visit Siem Reap
Pros:

My favorite hotel in Siem Reap. Kim and staff are excellent and very knowledgeable and supportive

Cons:

Nothing to report

2026-08-02 via Nuitee
N
Neza solo_traveller si
10
2026-07-18 via Nuitee
A
Ana solo_traveller si
10
2026-07-16 via Nuitee
P
Paul couple gb
7
All staff were helpful and friendly
Pros:

Breakfast could be better,good location

Cons:

window blinds broken, no socket near kettle, no sound insulation, gaps around door

2026-07-09 via Nuitee
R
Rosalie solo_traveller de
10
2026-06-14 via Nuitee
W
William solo_traveller th
5
Pros:

One very helpful staff member. Nice pool

Cons:

Aircon kept failing, had to move rooms several times.

some staff didn't seem to know how to handle the situation.

2026-06-10 via Nuitee
P
Prono solo_traveller kh
8
Cons:

For staff that order food in restaurants in the morning, she is so rude to me that I feel she doesn't feel like working and is unhappy with something

2026-05-31 via Nuitee
U
ursula couple de
10
Jederzeit zu empfehlen
Pros:

Moderne luftige Bauweise mit vielen Schattenspendenden Pflanzen. Sehr freundliches Personal. Ein sehr gutes Frühstücksbuffet. Wasserrefill jederzeit möglich. Und natürlich war es auch schön abends nochmal Schwimmengehen zu können. Die Zimmer sind geräumig und geschmackvoll eingerichtet mit Balkon und bodentiefen Fenstern wo man direkt auf Pflanzen blickt.

Cons:

-

2026-05-26 via Nuitee
couple co
10
Pros:

It’s really beautiful and comfortable, and the staff was incredibly KIND

2026-05-26 via Nuitee
R
Rustam solo_traveller in
9
Pros:

The location. Quiet yet within walking distance to city centre.

Cons:

The common areas require to be cleaned regularly.

2026-05-23 via Nuitee
E
Evert solo_traveller au
10
Pros:

Best staff ever great location will always go back there

Cons:

Not a cracker

2026-05-22 via Nuitee
D
Dalin family_with_children kh
8
Good service!
Pros:

Location and service

Cons:

Staff

2026-05-10 via Nuitee
D
Dzmitry solo_traveller by
10
Очень классный отель по очень адекватной цене)
Pros:

Очень классный отель, дружелюбный и готовый всегда помочь персонал, шикарный номер с 3х метровой стеклянной дверью и окнами в пол, большой внутренний дворик с огромной каменной ванной. Все в зелени, на личной террасе аквариум с цветами и рыбками. Включенный завтрак выше всяких похвал. Трансфер, экскурсии, спа при отеле - все на уровне и по хорошим ценам. Остануться только восторженные воспоминания, однозначно рекомендуем:)

2026-05-09 via Nuitee
G
Gianluca couple it
9
First best stay choice in Siem Reap
Pros:

All services exceptional kim and staff very supportive and understanding any issues

Cons:

Breakfast may be improved

2026-04-28 via Nuitee
C
Chih-Yin couple tw
10
2026-04-28 via Nuitee
G
Gec couple br
10
Excelente.
Pros:

Gostamos da acomodação, do hotel e de todos os funcionários, o que acho que ficou a desejar foi um pouco no café da manhã que nos primeiros dias tínhamos que ficar pedindo, possivelmente por ter pouca gente no hotel mas poderia ter mais opções e variações. Esse é um ponto pessoal, fora isso foi tudo ótimo.

Cons:

Nada.

2026-04-16 via Nuitee
R
Riccardo couple de
9
2026-04-12 via Nuitee
C
Cindy couple fr
10
King rock the best place ❤️
Pros:

Le personnel est incroyable

2026-04-10 via Nuitee