Renaissance New York Midtown Hotel

Hotels
•
Renaissance Hotels & Resorts
8.7 (2201 reviews)
218 West 35th Street , New York , US
+1 212-239-0014

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location / proximity to Penn Station and subway
Magnificent views
Clean rooms and helpful housekeeping
Comfortable beds
Friendly valets and concierge
Renovations and attractive public areas
On-site bar/restaurant with patio
Cons:
Front desk service inconsistent; check-in delays
Perceived expensive / poor value (examples of very high nightly rates)
Some rooms small; shower design causes water on floor
Noise due to poor window isolation
WiFi connectivity issues for laptops
Towels not always replaced

Categories

Cleanliness
9.2
Multiple guests praised cleanliness and helpful housekeeping; one review noted shower design (no tray) causing water on the bathroom floor but overall rooms and bedding described as clean.
Service
8.4
Service is mixed: many mentions of welcoming, helpful reception staff, valets and concierge, but several complaints about unfriendly/poor front-desk assistance and long check-in waits.
Location
9.8
Consistently praised: exceptional location close to Penn Station, subway, MSG and restaurants with great views and proximity to transport hubs.
Room Quality
8.1
Rooms often noted as comfortable with good beds and recent renovations, but several guests reported small rooms, noise issues from poor window isolation, and awkward shower layout; towels sometimes not refreshed.
Amenities
8.9
Renovations and on-site bar/restaurant with a patio were appreciated; some operational issues reported (WiFi connectivity for laptops, handling of deliveries), but amenities are generally strong.
Value for Money
7
Several guests felt the hotel was expensive (one cited paying $800/night) and expected more compensation for service failures; overall perceived as overpriced by some reviewers.
Food and Beverage
8.4
Food and beverage offerings noted positively (bar/restaurant, patio), but breakfast timing perceived as late by one guest and the dining room described as a bit dark.
Overall Experience
9.8
Overall many guests strongly recommend the hotel, praising views, location, renovations and much of the staff; issues (front desk, check-in delays, some room defects) lowered but did not outweigh positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Luxury in the Heart of New York City

Convenient Location: Situated just minutes away from iconic landmarks like Macy's, Madison Square Garden, the Empire State Building, and Times Square.

Upscale Amenities: Enjoy a comfortable stay in our rooms equipped with a mini refrigerator, flat-screen TV, and a luxurious bathroom with free toiletries and a bathrobe.

Dining and Events: Indulge in delicious meals and drinks at Versa, our on-site restaurant bar with a charming outdoor terrace for a unique dining experience.

Experience the epitome of luxury and convenience at Renaissance New York Midtown Hotel. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

8.7
Based on 2201 reviews
Cleanliness: 9.2
Service: 8.4
Location: 9.8
Room Quality: 8.1
Amenities: 8.9
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 9.8
B
Becky • couple • gb
10
Great stay!
Pros:

Excellent location, amazing views from the room and the bed was very comfortable!!

Cons:

Laptops struggled to get WiFi connection in the room but phone signals were fine.

2026-10-30 • via Nuitee
A
Alejandro • couple • us
1
2026-10-30 • via Nuitee
R
rob • couple • nz
10
100 percent recommend
Pros:

we had a wonderful room on the 37th floor with a magnificent view, the reception staff, in fact all the staff were excellent

2026-10-30 • via Nuitee
A
Adrián • solo_traveller • es
10
Pros:

Las vistas son excepcionales, y la habitación grande con una cama muy cómoda.

Cons:

La ducha no tiene plato, es directamente el suelo del baño, y es difícil no hacer un estropicio con el agua en el suelo.

2026-10-13 • via Nuitee
Q
Qiaochu • extended_group • nl
8
Pros:

good location, very quiet room.

Cons:

they didn't change new towls for us on the second day.

2026-10-12 • via Nuitee
Y
YINGHUA • couple • cn
8
2026-10-11 • via Nuitee
M
Marc • couple • fr
8
Très bien mais dommage que l’accueil et le service au front desk soit si mauvais
Pros:

La chambre était jolie, mais un peu petite. La situation géographique est exceptionnelle. Les femmes de ménage sont très serviables. Les gardiens, les valets et les concierges etaient exceptionnels. Merci à Bryce qui a été particulièrement gentil avec nous !

Cons:

Les filles de l’accueil ne sont pas souriante. Je leur ai posé plusieurs questions simples auxquelles elles n’ont pas été capables de répondre. Elles m’ont même donné de fausses informations concernant le parking par exemple. Elles se sont trompés 3 fois sur le prix pour la nuit et ne savaient même pas que nous avions le droit à une réduction avec un QR code. C’est le concierge qui nous l’a transmis!

2026-10-11 • via Nuitee
C
Cierra • couple • us
10
2026-10-10 • via Nuitee
S
Sandy • solo_traveller • us
8
Loved it was acroosed the street from LIRR
Pros:

It was nice I faced Penn 1 building.

Cons:

It was fine.

2026-10-09 • via Nuitee
T
Titas • solo_traveller • lt
9
Pros:

Clean and a great location

Cons:

Some noise can be heard while in a room because of bad window isolation, even if you live in upper floors. Also I was really dissapointed pf how strict and unflexible everyone is. No coming in earlier, no coming pur later, very comercialized

2026-10-08 • via Nuitee
K
Kei • couple • jp
10
2026-09-18 • via Nuitee
L
Lucille L • solo_traveller • us
10
Pleasant stay.
Pros:

The renovations are beautiful. I was there a few years ago and I remember thinking how nice some renovations would be. Well, they did a great job with the upgrades. I will definitely stay there when I return to NYC.

Cons:

It took too long to inform me of my Grubhub delivery. The staff at the entrance knew it had arrived and knew I was waiting but I had to ask for it twice. I wonder if they planned to eat it.

2026-09-18 • via Nuitee
E
ELENE • solo_traveller • ge
10
2026-09-17 • via Nuitee
J
Jarrod • couple • nz
8
Pros:

Nice clean services, bedding was nice.

Cons:

Expensive

2026-09-16 • via Nuitee
S
SILVIA • family_with_children • it
10
Una scelta vincente
Pros:

Posizione eccezionale, stanza abbastanza silenziosa, vista incredibilmente bella, bar ristorante con patio esterno molto apprezzabile.

2026-09-15 • via Nuitee
P
Precious • couple • bm
8
The hotel was clean and the staff were friendly.
Pros:

The staff were all very welcoming.

Cons:

The outside exterior.

2026-09-15 • via Nuitee
A
Arne • couple • no
6
2026-09-14 • via Nuitee
M
Michael • extended_group • ca
8
2026-09-14 • via Nuitee
L
Linn • couple • no
8
2026-09-14 • via Nuitee
B
Barbara • couple • ca
9
2026-09-10 • via Nuitee