Queen's Hotel Kandy - 160 Years of Heritage

Hotels
No 4, Dalada Veediya , Kandy , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Historic charm
Excellent location
Friendly staff
Great food
Cons:
Cleanliness issues
Noise from rooms
Humidity in rooms

Categories

Cleanliness
6.21
Multiple issues reported regarding dust under the bed, old fingerprints on switches, and cleanliness needing improvement.
Service
9.18
Service was consistently noted as top-notch despite the hotel being busy during a cyclone.
Location
9.22
The location is described as excellent, being central and close to major attractions.
Room Quality
7.17
Rooms are old and creaky, with humidity and noise issues reported, but overall well-sized.
Amenities
7.2
Some amenities require improvement, as noted by lack of essential items in the rooms.
Value for Money
8.66
The historic experience is considered valuable, though it is a bit tired.
Food and Beverage
8.21
Generally positive experience with food, though breakfast was noted as mass business.
Overall Experience
8.18
Pleasant stay overall with a charming atmosphere, despite some issues identified.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:39

Property Description

Historical Charm and Prime Location
Queen's Hotel, situated in a historical building just steps away from Kandy Lake, offers a colonial-style stay with modern amenities.

Luxurious Accommodation and Dining Options
The spacious rooms with large windows and hardwood furnishings provide a comfortable retreat. Indulge in traditional local dishes at Queen of Hearts Restaurant or enjoy light snacks at Pub Royal and Lounge Bar.

Convenience and Services
With an outdoor pool, tour desk for travel arrangements, and car rental services, your stay at Queen's Hotel is bound to be hassle-free and memorable.

Ready to experience the perfect blend of history and luxury? Book your stay at Queen's Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.18
J
Julia • solo_traveller • de
9
2026-10-27 • via Nuitee
M
Masashi • family_with_children • jp
9
立地の良い歴史あるコロニアルホテルに宿泊！
Pros:

歴史ある建物で、重厚な雰囲気が良い。
仏歯寺の目の前、お店の徒歩圏内にあり、立地が素晴らしい。
2部屋予約したうち、1部屋を広い部屋にアップグレードしてもらい、快適でした。
短い滞在なら狭い部屋でもいいですが、広い方がやはり快適だと思いました。
日本人旅行者を多く見ました。キャンディでホテルに決め手に欠けた際に、無難な選択肢だと思います。

Cons:

設備が古く、水回りいはカビやサビが気になったと妻が言っていました。
全体的にもっと設備や壁を綺麗にできると思いますが、現在の状態なので、気軽に泊れる価格設定になっているとも言えそうです。

2026-10-26 • via Nuitee
K
Kazue • extended_group • jp
9
また泊まりたいです
Pros:

ロケーションがよく目の前の湖がとっても綺麗
古いけど清潔なお部屋とっても快適でした
コスパもとても良かったです

Cons:

特になし

2026-10-25 • via Nuitee
A
Andrei • extended_group • si
10
Чудесно
Pros:

Это незабываемое впечатление в таком старинном и великом здании, где каждый уголок пахнет историей и скрывают свою. Очень вежливые ребята на ресепшени и работники в отели, очень признательны. Великолепный завтрак. Все было отлично ))

2026-10-23 • via Nuitee
N
Not-Available • couple • fr
8
2026-10-23 • via Nuitee
P
Petr • solo_traveller • cz
10
Pros:

Vsechno fungovalo, pekna snidane, profesionalni personal, velky bazen.

Cons:

Vybaveni by mohlo byt modernejsi. Postel primo proti zrcadlu na skrini byla trochu strasidelna :) postele byly prolezene.

2026-10-23 • via Nuitee
L
Lynette • couple • au
9
Lovely grand historic hotel right in middle of Kandy!
Pros:

Central location, beautiful old building, huge rooms, lovely breakfast buffet, staff were very helpful. Lovely big super clean pool.

2026-10-22 • via Nuitee
A
Alison • solo_traveller • au
9
An absolute must to step back into history
Pros:

Highly recommend staying in this historical building. It’s well located, staff work hard to make guests feel comfortable and if you’re lucky you may witness a wedding taking place

Cons:

Nothing

2026-10-20 • via Nuitee
Y
Yu • solo_traveller • au
8
Pros:

Very good location. The bathtub in the room is very nice. The hotel settings throughout is colonial old style but nice. Staff very friendly. Very good value for money.

Cons:

The room interior and furniture is a bit too old style.

2026-10-15 • via Nuitee
K
Karen • couple • gb
9
Excellent service and location, great staff and beautiful room.
Pros:

Beautiful building beside the lake. Great staff and exceptional and spacious room full of charm. So nice to have a swim and a drink on the terrace.

Cons:

A little noisy with the traffic - but worth it for the character and location.

2026-10-12 • via Nuitee
R
Robert • couple • au
9
Beautiful hotel and excellent location
Pros:

Beautiful hotel and excellent location. Very clean and luxurious. Staff were attentive and helpful.

2026-10-09 • via Nuitee
S
Siri • extended_group • dk
8
Pros:

Gammelt fint hotel fra koloni tiden, lige overfor Templet. Meget dyrt. Personalet ikke særligt imødekommende

2026-09-19 • via Nuitee
A
Asha • solo_traveller • io
8
2026-09-13 • via Nuitee
K
Kathrin und Raphael • family_with_children • de
8
Pros:

Hervorragende Lage! Besser geht es nicht. Direkt gegenüber vom Zahntempel, direkt am See! Riesiges Zimmer und superfreundlicher Empfang! Das Essen war hervorragend und der Pool toll im heißen Kandy!

Cons:

Man muss wissen, dass die Zimmer zur Straße extrem laut sind und unter unserem Fenster wurde bis nachts um 5 eine Tribüne gezittert, da in der Woche drauf Poya war. Mir war es egal, weil ich eh immer Ohrstöpsel für solche Fälle dabei hatte, aber man sollte es wissen.

Blöder war für uns, dass es sich um ein 3 Bettzimmer handelte und ich vorher angerufen und geklärt hatte, ob wir ein Zustellbett haben könnten (in das Zimmer hätten noch 2 Betten gepasst 😉). Da hieß es, das sei kein Problem und kostet 15$, als wir müde von der langen Reise ankamen, hieß es erst, wir hätten doch nur 3 Leute gebucht. War dann aber kein Problem, wir hatten allerdings auch kein Zustellbett (haben aber auch nicht mehr nachgefragt, weil es für uns gereicht hat). Allegemein ist es uns in Sri Lanka öfter begegenet, dass besprochene Dinge nicht schriftlich gemacht und nicht aufgeschrieben wurden und viele Direktbuchungen von anderen Reisenden waren überbucht. Es scheint also eher ein allgemeines Orga-Thema zu sein, daher vielleicht vorsichtshalber immer kurz vorher nochmal nachfragen.

2026-09-06 • via Nuitee
K
Karine • solo_traveller • fr
7
2026-08-21 • via Nuitee
E
Elena • solo_traveller • it
7
Bella esperienza
Pros:

Posizione, edificio storico, atmosfera, arredi

Cons:

Alcune aree tenute male (c'erano sanitari di scarto a vista nella zona bar)
Presenza di un grosso topo nella zona colazioni

2026-08-19 • via Nuitee
D
Darshani • extended_group • gb
10
Pros:

Our stay at Queens Hotel Kandy was exceptional from start to finish. The location is fantastic, with everything conveniently within easy walking distance, making it an ideal place to stay while exploring Kandy.

The staff were extremely friendly, welcoming, and professional. The guest relations team were exceptional and made us feel very well looked after throughout our stay. The rooms were clean, comfortable, and well maintained, and the overall service was outstanding.

The hotel’s beautiful decorations and atmosphere added a special touch to our experience. We were very impressed with the professional service and warm hospitality.

I would highly recommend Queens Hotel Kandy to anyone visiting Kandy. It was a wonderful experience, and we would be delighted to stay again!

2026-08-18 • via Nuitee
M
Miki • extended_group • jp
9
2026-08-18 • via Nuitee
K
Kaushala • extended_group • au
8
Pros:

Location is great… loved the view of the temple from room balcony!
Staff were very friendly and helpful. Food was very good with variety of items. We did enjoy our stay and hope to be back.

Cons:

Hotel looks very tired and needs renovations at the earliest as it is such an iconic building.

2026-08-16 • via Nuitee
C
Cristina • solo_traveller • es
10
Centrico, limpio y espectacular
Pros:

Es un hotel precioso y centrico. El personal és muy atento y esta muy limpio.

2026-08-16 • via Nuitee