Four Points by Sheraton Bansko

Hotels
•
Four Points by Sheraton
9 (1987 reviews)
7 Glazne Str. , Bansko , bg
+35974953000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Modern decor
Friendly staff
Good food
Cons:
Inconsistent service knowledge
Issues with spa cleanliness
Breakfast variety

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly in spa area.
Service
9.68
Most staff were courteous, but some lacked knowledge.
Location
9.22
Wonderful location for sightseeing and well-renovated.
Room Quality
9.17
Rooms are modern and inviting.
Amenities
9.2
Good amenities including spa and gym.
Value for Money
9.16
Fair pricing for services offered, but city tax policies may confuse.
Food and Beverage
8.21
Breakfast had some issues but overall quality of food is good.
Overall Experience
9.18
Overall a delightful stay with room for service improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:30

Property Description

Luxurious Accommodation
Experience the perfect blend of traditional Bulgarian architecture and modern amenities at Four Points by Sheraton Bansko. Our luxurious rooms offer a comfortable stay after a long day of skiing or exploring Bansko's old town.

Ideal Location
Conveniently situated near the gondola lift, our hotel is a prime location for ski enthusiasts and history buffs alike. Whether hitting the slopes or strolling through the charming old town, our hotel serves as the ideal starting point for your adventures.

Culinary Delights
Indulge in a culinary journey at our restaurant, where traditional Bulgarian dishes and international cuisine are expertly prepared. Savor each bite in a cozy ambiance that complements your overall experience.

Experience luxury, convenience, and culinary delights at Four Points by Sheraton Bansko. Book your stay now for an unforgettable getaway.

Important information:

In case that you travel with children and need extra beds or cots, please mention this during your reservation in order to guarantee fast service upon arrival.

Pets are allowed up to 9 kg at an additional charge of 51.13 EUR per stay.

Please note that all guests, including children, need to provide a valid ID/government-issued ID/passport at check-in.

Please note that in lower season and periods of reduced occupancy. Half-board dinner is served as a set menu in the cozy atmosphere of our lobby lounge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1987 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
S
Stankov • solo_traveller • rs
10
2026-07-04 • via Nuitee
I
Iskra • couple • bg
10
2026-07-04 • via Nuitee
Y
Yordanka • couple • bg
10
2026-07-02 • via Nuitee
S
Stéphane • extended_group • fr
10
Cons:

le fait de ne pas avoir rencontré le directeur des ressources humaines

2026-07-02 • via Nuitee
G
Graciela • couple • uy
10
2026-07-02 • via Nuitee
V
Vessela • solo_traveller • bg
10
2026-06-30 • via Nuitee
K
Kaloyan • family_with_children • bg
10
Great hotel in a great location in Bansko.
Pros:

The location is great, it was very clean, good breakfast, helpful staff. No complaints whatsoever.

2026-06-30 • via Nuitee
P
Petya • extended_group • gb
9
Great choice for a long weekend!
Pros:

Great location and lovely staff, we truly enjoyed it :)

2026-06-30 • via Nuitee
J
Joffrey • couple • fr
9
Pros:

Très belles chambres avec terrasse, piscine magnifique, restaurant dans le jardin très agréable

Cons:

Peu de choix malheureusement au restaurant

2026-06-30 • via Nuitee
S
Sladjana • solo_traveller • rs
10
2026-06-29 • via Nuitee
O
Oxana • family_with_children • rs
10
2026-06-29 • via Nuitee
E
Elad Ben Dor • solo_traveller • il
10
מלון הצגה.
Pros:

הכל. חניה, לובי נעים, חדר נעים, ארוחת בוקר טעימה.
מיקום קרוב למדרחוב.

2026-06-28 • via Nuitee
I
ImSimona • solo_traveller • bg
10
2026-06-28 • via Nuitee
L
Leonid • solo_traveller • il
10
Pros:

Очень удачное расположение хороший ненавязчивый сервис сбалансированный завтрак отличное сочетание качество и цены

2026-06-27 • via Nuitee
B
Boban • solo_traveller • rs
10
Pros:

Ove godine smo došli sa prijateljima koji su takođe oduševljeni

2026-06-26 • via Nuitee
A
Anita • solo_traveller • rs
10
Pros:

Prezadovoljni smo, sigurno ćemo ponovo odsesti u istom hotelu ukoliko nas put nanese u Bansko.
Čisto, udobno i moderno.
Doručak raznovrstan
Za svaku preporuku. Čista 10-ka!

2026-06-26 • via Nuitee
S
Sivan • solo_traveller • il
10
Pros:

הכל, היה מושלם

2026-06-26 • via Nuitee
I
Ivan • solo_traveller • bg
10
Pros:

Страхотен хотел

2026-06-26 • via Nuitee
Яна • solo_traveller • bg
10
Страхотен престой и почивка
Pros:

Местоположението е 10+, точно в началото на главната улица, близо до всичко. Стаята е голяма и просторна, добре обзаведена, помислено е за много неща, така че да е удобно за гостите. Закуската е много разнобразна, а гледката към вътрешния двор и много зеленина е чудесна. Персоналът е много приветлив и отзивчив. С голямо удоволствие бих се върнала пак!

Cons:

Въпреки че бутонът за Do not disturb беше включен, камериерките тропаха по вратата или влизаха, почистването беше в интервала за следобедна почивка,би могло да се премести сутрин, когато гостите са на закуска или на обяд.

2026-06-25 • via Nuitee
A
Agents White • couple • by
2
Pros:

Красивый внутренний дворик с черепахами и котами

Cons:

Платная парковка - 20 евро это полный грабеж! К тому же они не несут ответственность за автомобиль в случае повреждения или угона. За такие деньги должны стоять и охранять каждый автомобиль! Неприветливый персонал на ресепнеше, в спа-центре и ресторане - все на тебя смотрят с каким-то презрением. В спа не работал уличный бассейн и сауны. Мы бронировали номер с видом на горы, а нам дали номер с видом на сосну и стройку. Больше всего не понравилось, что в нашем номере было ОЧЕНЬ МНОГО МУХ И МОШЕК. За такие-то деньги не такой сервис ожидаешь увидеть! Отель очень-очень разочаровал.

2026-06-25 • via Nuitee