Four Points by Sheraton Bansko

Hotels
•
Four Points by Sheraton
9 (2221 reviews)
7 Glazne Str. , Bansko , BG
+359 74 953 000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Modern decor
Friendly staff
Good food
Cons:
Inconsistent service knowledge
Issues with spa cleanliness
Breakfast variety

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly in spa area.
Service
9.68
Most staff were courteous, but some lacked knowledge.
Location
9.22
Wonderful location for sightseeing and well-renovated.
Room Quality
9.17
Rooms are modern and inviting.
Amenities
9.2
Good amenities including spa and gym.
Value for Money
9.16
Fair pricing for services offered, but city tax policies may confuse.
Food and Beverage
8.21
Breakfast had some issues but overall quality of food is good.
Overall Experience
9.18
Overall a delightful stay with room for service improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:30

Property Description

Luxurious Accommodation
Experience the perfect blend of traditional Bulgarian architecture and modern amenities at Four Points by Sheraton Bansko. Our luxurious rooms offer a comfortable stay after a long day of skiing or exploring Bansko's old town.

Ideal Location
Conveniently situated near the gondola lift, our hotel is a prime location for ski enthusiasts and history buffs alike. Whether hitting the slopes or strolling through the charming old town, our hotel serves as the ideal starting point for your adventures.

Culinary Delights
Indulge in a culinary journey at our restaurant, where traditional Bulgarian dishes and international cuisine are expertly prepared. Savor each bite in a cozy ambiance that complements your overall experience.

Experience luxury, convenience, and culinary delights at Four Points by Sheraton Bansko. Book your stay now for an unforgettable getaway.

Important information:

In case that you travel with children and need extra beds or cots, please mention this during your reservation in order to guarantee fast service upon arrival.

Pets are allowed up to 9 kg at an additional charge of 51.13 EUR per stay.

Please note that all guests, including children, need to provide a valid ID/government-issued ID/passport at check-in.

Please note that in lower season and periods of reduced occupancy. Half-board dinner is served as a set menu in the cozy atmosphere of our lobby lounge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2221 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
D
Dubravka • couple • rs
10
Izuzetno prijatan boravak, odlična usluga i visok nivo čistoće. Sve preporuke!
Pros:

Boravak u hotelu Four Points by Sheraton bio je veoma prijatan. Hotel pruža visok nivo komfora, sobe su besprekorno čiste, a osoblje ljubazno i profesionalno. Spa sa bazenom sa toplom vodom. Sveukupno, veoma lepo iskustvo i hotel koji bismo rado ponovo posetili.

2026-11-07 • via Nuitee
B
Bojan • solo_traveller • bg
9
2026-11-05 • via Nuitee
I
Isaschar • couple • il
10
מלון מושלם! מומלץ מאוד.
Pros:

מלון מושלם!
בהתחלה הזמנו מלון אחר והם ביטלו לנו אז ברגע האחרון הזמנו את המלון הזה וזה הדבר הכי טוב שיכל לקרות לנו. המלון מעוצב יפה, הכל חדש ונקי ממש, חדר מרווח, הם נתנו לנו בקבוקי מים כל יום, הצוות ממש נחמד, כולם מחייכים ועזרו לנו בכל מה שהיינו צריכים. הגקוזי בחוץ היה ממש כיף הלכנו גם בערב וגם בבוקר, אחלה ארוחת בוקר, החניה גדולה וצמודה למלון והמיקום שלו ממש במרכז בכניסה למדרחוב. קיצור מלון מעולה מעולה, נהננו שם ממש.

Cons:

1. הזרם באמבטיה היה חלש. לא התלוננו כי הדבר היחיד שהם יכלו לעשות זה להעביר אותנו חדר ולא היה לנו כח לארוז שוב.
2.היינו בחדר בקומה הראשונה ולשם אין מעלית, אבל זה לא קריטי כי הם עזרו עם המזוודות.
3.הגענו לא בעונה, החניה גדולה ולרוב הייתה ריקה ועדיין גובים 10 יורו ליום
4. הבריכה המקורה עם מים רגילים ולא חמים ותרמים
חוץ מזה הכל היה מושלם, הייתי חוזרת למלון בכיף

2026-11-04 • via Nuitee
S
Stihiya • family_with_children • bg
9
2026-11-03 • via Nuitee
T
Teodor Demirev • family_with_children • bg
8
2026-11-03 • via Nuitee
S
Stamenkova • couple • mk
10
2026-11-02 • via Nuitee
D
Desislava • family_with_children • bg
10
2026-11-02 • via Nuitee
G
Geya • family_with_children • bg
10
Pros:

Място, на което наистина можеш да се отпуснеш и да се почувстваш изключително комфортно. Благодарим за прекрасния престой!

2026-11-01 • via Nuitee
Κοκοκυρης • family_with_children • gr
10
2026-11-01 • via Nuitee
C
CERNA • family_with_children • gr
10
Pros:

The stay was excellent, the staff was great, in the city center, I highly recommend it.

2026-11-01 • via Nuitee
I
Ivelina • family_with_children • bg
9
2026-11-01 • via Nuitee
S
Simon • couple • gb
10
Super comfy and fantastic facilities and breakfast
Pros:

Super comfy and fantastic facilities and breakfast

2026-11-01 • via Nuitee
K
Kamen • family_with_children • bg
9
2026-11-01 • via Nuitee
B
Borislav • solo_traveller • bg
9
Pros:

Almost fully refurbished probably 2 years ago and look very good.Location is good and comfortable rooms ans lobby.

Cons:

Ev charger was broken and also is 3rd part firm and no one care work properly or not.Is big hotel and 1 2 basic AC chargers for 500 600 eur price can be much more comfortable to be used and maintained for some normal price!

2026-11-01 • via Nuitee
Димитър • family_with_children • bg
6
Cons:

Не ми хареса факта че паркинга на самия хотел се оказа платен и не беше включен в цената . Отношението между цена и качество не е задоволително .

2026-11-01 • via Nuitee
E
Estelle • family_with_children • fr
9
Très bel hôtel, belle prestation
Pros:

La situation de l'hôtel, le lobby, la taille de la chambre, la salle de sport.

Cons:

Le buffet du petit déjeuner était très bien mais ne présentait pas les mêmes plats qu'en pleine saison (moins de choses).

2026-10-30 • via Nuitee
T
Tsanka • couple • bg
10
2026-10-30 • via Nuitee
A
Alexander • couple • bg
8
2026-10-29 • via Nuitee
H
Hristo • couple • bg
9
2026-10-28 • via Nuitee
S
Sharon • family_with_children • il
9
2026-10-28 • via Nuitee