Four Points by Sheraton Bansko

Hotels
•
Four Points by Sheraton
9 (2015 reviews)
7 Glazne Str. , Bansko , bg

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Modern decor
Friendly staff
Good food
Cons:
Inconsistent service knowledge
Issues with spa cleanliness
Breakfast variety

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly in spa area.
Service
9.68
Most staff were courteous, but some lacked knowledge.
Location
9.22
Wonderful location for sightseeing and well-renovated.
Room Quality
9.17
Rooms are modern and inviting.
Amenities
9.2
Good amenities including spa and gym.
Value for Money
9.16
Fair pricing for services offered, but city tax policies may confuse.
Food and Beverage
8.21
Breakfast had some issues but overall quality of food is good.
Overall Experience
9.18
Overall a delightful stay with room for service improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:30

Property Description

Luxurious Accommodation
Experience the perfect blend of traditional Bulgarian architecture and modern amenities at Four Points by Sheraton Bansko. Our luxurious rooms offer a comfortable stay after a long day of skiing or exploring Bansko's old town.

Ideal Location
Conveniently situated near the gondola lift, our hotel is a prime location for ski enthusiasts and history buffs alike. Whether hitting the slopes or strolling through the charming old town, our hotel serves as the ideal starting point for your adventures.

Culinary Delights
Indulge in a culinary journey at our restaurant, where traditional Bulgarian dishes and international cuisine are expertly prepared. Savor each bite in a cozy ambiance that complements your overall experience.

Experience luxury, convenience, and culinary delights at Four Points by Sheraton Bansko. Book your stay now for an unforgettable getaway.

Important information:

In case that you travel with children and need extra beds or cots, please mention this during your reservation in order to guarantee fast service upon arrival.

Pets are allowed up to 9 kg at an additional charge of 51.13 EUR per stay.

Please note that all guests, including children, need to provide a valid ID/government-issued ID/passport at check-in.

Please note that in lower season and periods of reduced occupancy. Half-board dinner is served as a set menu in the cozy atmosphere of our lobby lounge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 2015 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
Георги • family_with_children • bg
10
Приятен престой!
Pros:

Храната беше вкусна. Градината с животинките- разкошна. Басейните, спа- то, баровете- страхотни.

Cons:

Не ни хареса стаята. Бяхме в мезонет, който не е предназначен за четирима човека, а ние бяхме двама възрастни с две деца. Дивана, на който спяхме беше с луфт. Спането беше много неудобно и неприятно.

2026-07-18 • via Nuitee
O
Olga • solo_traveller • il
9
Pros:

Good location, friendly staff, clean.

Cons:

weak water flow in the bathroom

2026-07-17 • via Nuitee
I
Ivan • couple • mk
10
2026-07-16 • via Nuitee
Z
Zornitsa • family_with_children • lu
10
Great place to stay in the summer -not many guests in July so we practically had the poo to ourselves.
Pros:

Beautiful mountain views, green courtyard (where you can find cats, bunnies and turtles), large pool..

Cons:

The pillows were too large

2026-07-16 • via Nuitee
A
Alex • solo_traveller • il
10
Pros:

המלון מצויין, נקי והמיקום נוח עם בריכה דגולה ואיזור ספה טוב.

2026-07-16 • via Nuitee
K
Kiril • family_with_children • bg
10
Pros:

Everything but best of all-the location. The staff were extremely welcoming. Everyone we met, every single employee was so friendly and positive

2026-07-14 • via Nuitee
C
CATALIN99 • solo_traveller • ro
10
Un loc de weekend vara excelent
Pros:

Camera foarte curata , paturile foarte comfortabile
Personalul foarte amabil
Piscina excelentă
Mic dejunul excelent
Totul la superlativ

Cons:

-

2026-07-14 • via Nuitee
Денис • couple • bg
10
2026-07-13 • via Nuitee
S
Svetoslav • family_with_children • bg
10
Pros:

Страхотен е хотела, нямаме забележки. Бяхме само за един уикенд и няма нещо което да не ни допадна.

2026-07-13 • via Nuitee
G
Gabriel • family_with_children • bg
7
2026-07-13 • via Nuitee
M
Miller • solo_traveller • il
10
2026-07-12 • via Nuitee
N
Nataliia • family_with_children • ua
10
2026-07-12 • via Nuitee
S
S77 • solo_traveller • bg
10
Pros:

For me, this is the best hotel in Bansko; it is modern and clean, and the location is excellent.

2026-07-12 • via Nuitee
V
Vessela • couple • bg
10
2026-07-12 • via Nuitee
M
Metodi • couple • bg
9
2026-07-12 • via Nuitee
I
Ivan • family_with_children • bg
10
2026-07-12 • via Nuitee
I
Iva • extended_group • cz
10
2026-07-11 • via Nuitee
I
Iva • family_with_children • cz
10
2026-07-11 • via Nuitee
I
Iva • solo_traveller • cz
10
2026-07-11 • via Nuitee
J
Jaklin • couple • bg
8
2026-07-11 • via Nuitee