Four Points by Sheraton Bansko

Hotels
Four Points by Sheraton
9 (2146 reviews)
7 Glazne Str. , Bansko , bg

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Modern decor
Friendly staff
Good food
Cons:
Inconsistent service knowledge
Issues with spa cleanliness
Breakfast variety

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly in spa area.
Service
9.68
Most staff were courteous, but some lacked knowledge.
Location
9.22
Wonderful location for sightseeing and well-renovated.
Room Quality
9.17
Rooms are modern and inviting.
Amenities
9.2
Good amenities including spa and gym.
Value for Money
9.16
Fair pricing for services offered, but city tax policies may confuse.
Food and Beverage
8.21
Breakfast had some issues but overall quality of food is good.
Overall Experience
9.18
Overall a delightful stay with room for service improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:30

Property Description

Luxurious Accommodation
Experience the perfect blend of traditional Bulgarian architecture and modern amenities at Four Points by Sheraton Bansko. Our luxurious rooms offer a comfortable stay after a long day of skiing or exploring Bansko's old town.

Ideal Location
Conveniently situated near the gondola lift, our hotel is a prime location for ski enthusiasts and history buffs alike. Whether hitting the slopes or strolling through the charming old town, our hotel serves as the ideal starting point for your adventures.

Culinary Delights
Indulge in a culinary journey at our restaurant, where traditional Bulgarian dishes and international cuisine are expertly prepared. Savor each bite in a cozy ambiance that complements your overall experience.

Experience luxury, convenience, and culinary delights at Four Points by Sheraton Bansko. Book your stay now for an unforgettable getaway.

Important information:

In case that you travel with children and need extra beds or cots, please mention this during your reservation in order to guarantee fast service upon arrival.

Pets are allowed up to 9 kg at an additional charge of 51.13 EUR per stay.

Please note that all guests, including children, need to provide a valid ID/government-issued ID/passport at check-in.

Please note that in lower season and periods of reduced occupancy. Half-board dinner is served as a set menu in the cozy atmosphere of our lobby lounge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2146 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
A
Angel couple bg
10
2026-08-08 via Nuitee
I
Ivailo couple bg
9
Pros:

Great hotel. We loved the animals in the garden and the spa area.

2026-08-08 via Nuitee
M
Margarita solo_traveller bg
10
2026-08-08 via Nuitee
A
Ana Catarina couple pt
10
Absolutamente espetacular! :)
Pros:

Tudo. Quarto e casa de banho excelentes, muito limpas, super confortável, decoração agradável.
Piscina enorme, limpa, com espreguiçadeiras e bar de apoio (apesar de caro).
Pequeno almoço muito bom, com fruta fresca, pão fresco, várias opções de bolos, doces, compotas, frutos secos, cereais... enfim, muito variado e com boa qualidade.
Funcionários muito simpáticos e prestáveis. Pedimos para chamar um táxi às 6h da manhã para visitarmos Vihren Hut (montanhas) e deram-nos umas sandes, frutas e doces para levarmos como pequeno-almoço.
Ficámos apenas duas noites, mas gostava de regressar para umas férias mais longas.

Cons:

Nada de especial. Ao pequeno-almoço poderia haver sumos de fruta frescos e opções quentes feitas na hora (por exemplo, os ovos e as panquecas já estão feitas e são mantidos quentes). Mas é apenas uma sugestão.

2026-08-07 via Nuitee
T
TONI solo_traveller es
9
Pros:

Moderno hotel con buen servicio e instalaciones. Justo enfrente de la calle peatonal de la cuidad.

Cons:

Las toallas del spa, viejas y deshilachadas. Increíble para la categoría del hotel.

2026-08-07 via Nuitee
E
Eran solo_traveller il
10
2026-08-07 via Nuitee
Евгени Васев solo_traveller bg
10
2026-08-07 via Nuitee
A
Alin Daniel extended_group ro
6
2026-08-07 via Nuitee
Калина solo_traveller bg
9
2026-08-06 via Nuitee
T
Teodora couple bg
10
2026-08-06 via Nuitee
I
Iudacheva couple bg
10
Pros:

Прекрасен хотел! Удобно разположен, чист, много внимателен персонал

Cons:

Една малка забележка: жалко, че спасителят на басейна не беше по-внимателен към спазването на правилата - много е неприятно, когато плуваш и нечие дете изведнъж ти скочи върху главата

2026-08-06 via Nuitee
D
Dalibor Durlanac couple rs
10
very good hotel fort that amount of money
Pros:

location, cleanliness, bed, food, stuff, and wellness part. Parking is big with a lot of space at this time of the year. do not know for the winter period.

Cons:

There are not enough sunbeds or seats around the pool area for all guests. A lot of noise from restaurants over the weekend until 1 am because the hotel is in the center.

2026-08-06 via Nuitee
G
Georgi couple bg
10
2026-08-06 via Nuitee
K
Kaloyan family_with_children bg
10
Great place to stay in Bansko, easy access to everything and provides all amenities needed.
Pros:

Location, cleanliness, great breakfast, good value for money.

Cons:

Maybe they should consider not allowing outsiders at the pool when the hotel is full. It makes it more difficult to find sun beds and umbrellas when it’s so crowded.

2026-08-05 via Nuitee
V
Virginie couple fr
10
Emplacement idéal pour visiter bansko
Pros:

(-) Les piscines extérieures
(-) La literie
(-) Le calme
(-) l’emplacement : ville bansko - rues animées à proximité

Cons:

(-) Attention parking avec des places limitées. Conseil de réserver en amont.
(-) beaucoup de choix au petit déjeuner mais dommage pas de possibilité d avoir de la pâte à tartiner au chocolat (pompe ne fonctionne pas). Mes fesses disent merci :).

2026-08-05 via Nuitee
A
Aurelie family_with_children fr
10
Séjour d’une nuit en famille
Pros:

Tout! L’emplacement, le confort, la déco, l’accueil, le petit déjeuner

Cons:

Les marches pas pratiques avec les valises

2026-08-05 via Nuitee
E
Eyal solo_traveller il
10
Pros:

A large, spacious, luxurious hotel, the spa and pool are really nice and fun. The hotel is in a great location and within walking distance of the city's pedestrian street.

2026-08-05 via Nuitee
T
Tobias Ernst solo_traveller de
10
2026-08-05 via Nuitee
I
Ivor family_with_children rs
10
2026-08-05 via Nuitee
I
Ivor family_with_children rs
10
Pros:

Perfect stay, highly recommended.

2026-08-05 via Nuitee