The Westin Dallas Downtown

Hotels
•
Westin
8.3 (460 reviews)
1201 Main Street , Dallas , US
+1 972-584-6650

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Parking issues
Inconsistent room cleanliness
Service delays

Categories

Cleanliness
7.51
Mixed reviews; some praised cleanliness but there were mentions of issues such as stains and unpleasant odors.
Service
8.98
Multiple reviews highlighted friendly and accommodating staff, especially Autumn.
Location
9.02
Reviews frequently mentioned the hotel's convenience to downtown and local attractions.
Room Quality
7.97
Rooms described as spacious and comfortable, though some issues with cleanliness reported.
Amenities
8.5
Amenities were generally appreciated, though specifics weren't heavily discussed.
Value for Money
7.96
Higher ratings for room quality but some concerns about additional costs like parking.
Food and Beverage
8.01
Not explicitly mentioned, thus rated according to overall standards.
Overall Experience
8.48
General sentiment was positive, with many recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Luxurious Accommodations
Indulge in the comfort of a 42-inch flat-screen TV, ergonomic work desk, and premium toiletries in each room. Enjoy the convenience of a coffee machine with Starbucks Coffee for a perfect start to your day.

Top-Notch Amenities
Unwind at the 32nd-level indoor pool or stay active at the fully equipped fitness studio. Whether you prefer a relaxing swim or an energizing workout, we have you covered.

Convenient Location
Located just minutes from Dallas city center and major attractions, our hotel offers easy access to transportation options, making travel a breeze. Explore the city with ease and make the most of your stay.

Experience luxury, convenience, and top-notch service at our Downtown Dallas Westin. Book now for an unforgettable stay.

Important information:

Please note that WiFi is free for 1 device at the standard speed. Faster speeds are available for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.3
Based on 460 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.48
T
Terry • extended_group • us
7
Worst stay in a hotel this year, and I’ve been traveling all year long.
Pros:

We did not get into the hotel till around 5:00 PM as the rooms were not available. Then the valet didn’t bring up the luggage, I had to go down to get it and waited to follow the luggage cart to our room. This all resulted in us missing the start of the GoOP convention, causing us to have nose bleed seats.
When we left to go get in our truck, we got the keys from the valet and the seat was laid down flat in the driver side, tucked away at the end of the entrance under the portico. It was obvious that someone had slept in it overnight.

Cons:

Late access to room
Late valet delivery of luggage
Someone wa kept in our truck
This was rooms
2532 and 2511

2026-09-13 • via Nuitee
J
Juan • solo_traveller • co
10
Pros:

La ubicación

2026-09-11 • via Nuitee
A
Aurelio • couple • us
10
2026-09-08 • via Nuitee
A
Austine • family_with_children • us
7
2026-09-08 • via Nuitee
J
Joon • couple • us
8
It's was okay
Cons:

Pool was dirty and had rust.
Bathrooms was not the cleanest

2026-09-06 • via Nuitee
H
Helen • couple • us
10
Welcoming, comfortable and relaxing.
Pros:

Kristal our check in representative was absolutely uplifting and a nice welcome after a long day.

2026-08-29 • via Nuitee
T
Terrell • extended_group • us
9
Great experience thank you
Pros:

Great location. Great views. Very helpful staff. Convenient location

Cons:

Only thing I wish was better is for the suite to have a smart TV with streaming apps

2026-08-25 • via Nuitee
D
Deshon • couple • us
10
2026-08-25 • via Nuitee
M
Mohd • couple • qa
5
2026-08-24 • via Nuitee
A
Alexandria • couple • us
10
Our stay was just what we needed to celebrate our anniversary.
Pros:

I liked how friendly the staff was and how clean the room was.

Cons:

Nothing

2026-08-22 • via Nuitee
I
Itay • solo_traveller • il
10
2026-08-15 • via Nuitee
H
Herman Skip • solo_traveller • us
10
2026-08-15 • via Nuitee
L
Lukasz • family_with_children • pl
7
2026-08-03 • via Nuitee
B
Bryan • couple • us
4
Cons:

Price.
I could habe gotten a room of equal style for much cheaper.

2026-08-03 • via Nuitee
C
Charles • solo_traveller • us
10
Sensational lol
Pros:

Everything thing

Cons:

Nothing

2026-08-03 • via Nuitee
D
Danna • extended_group • us
10
2026-08-02 • via Nuitee
L
Leah • solo_traveller • us
10
Pros:

The staff was friendly and the hotel was beautiful.

2026-07-21 • via Nuitee
J
Jose Manuel • couple • mx
8
Good location, big normal hotel.
Pros:

Location

Cons:

A little bit old furniture in the rooms

2026-07-16 • via Nuitee
D
Dayle Soong • solo_traveller • au
10
Pros:

Great hotel in a very convenient location. Pool was excellent.

2026-07-09 • via Nuitee
D
Diana • couple • us
1
Pros:

N/a

Cons:

A lot

2026-07-06 • via Nuitee