SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotels
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SureStay Plus Hotel by Best Western
6.7 (1726 reviews)
1900 Canterbury Rd , Sacramento , us

listing image 1
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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Garden
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean property
Good location
Decent breakfast
Cons:
Dirty rooms
Rude staff
Heating issues
Single-use plastics

Categories

Cleanliness
5.16
Several mentions of cleanliness issues like a dirty shower and presence of a dead roach.
Service
8.13
Friendly staff, but negative experiences with check-out procedure and some rude staff members.
Location
7.67
Good location for events and easy access to the facility.
Room Quality
5.62
Spacious rooms but had heating issues.
Amenities
7.15
Decent amenities, including breakfast and security but with some reports of excessive plastic use.
Value for Money
6.11
Good prices but perceived low value compared to experience.
Food and Beverage
7.66
Breakfast praised by guests, though single-use plastics noted.
Overall Experience
6.13
Mixed experiences with both good and bad elements overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:59

Property Description

Convenient Location
Located in Sacramento, SureStay Plus Hotel by Best Western Sacramento Cal Expo is a short distance from major attractions like the Sacramento Convention Center, California State Capitol, and Discovery Park.

Modern Amenities
The hotel offers a range of amenities including a spa center for relaxation, a 24-hour front desk for convenience, and free WiFi throughout the property. Guests can also enjoy a grab-and-go breakfast to start their day right.

Business-Friendly Services
For business travelers, the hotel features a business center for work needs. Additionally, vending machines with drinks and snacks are available on-site for a quick bite.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Sacramento Cal Expo. Book now for a memorable stay!

Important information:

Please note: A USD 100.00 deposit is required to be paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.7
Based on 1726 reviews
Cleanliness: 5.16
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.66
Overall Experience: 6.13
J
Jenkins • solo_traveller • us
10
Pros:

Nice clean rooms big comfortable beds morning coffee breakfast items food fruit juices

Cons:

Nothing to report

2026-07-04 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Today the extra night fill the paper out now my room clean didn't get clean

Cons:

It good

2026-07-03 • via Nuitee
D
Duskin • solo_traveller • us
8
Pros:

Overall cleanliness.

Cons:

Had to park pretty far from room.

2026-07-02 • via Nuitee
S
SOMIYA • family_with_children • us
1
2026-07-02 • via Nuitee
R
Rene • family_with_children • us
7
2026-07-01 • via Nuitee
T
Thomas • solo_traveller • us
3
2026-07-01 • via Nuitee
Q
Qian • family_with_children • us
10
2026-06-29 • via Nuitee
M
Melissa • family_with_children • us
9
Pros:

Hotel was clean affordable and what I expected for what it was. Breakfast could’ve been a little better with some more selection., but I did like that. There was some options available and included.

2026-06-29 • via Nuitee
M
Mariah • couple • us
1
2026-06-29 • via Nuitee
J
Jacqueline • solo_traveller • us
9
Nice Sleep
Pros:

Nice staff, replaced my card when I forgot it in the room lol. Shower was nice, bed was comfortable, AC was good, slept well here!

2026-06-29 • via Nuitee
M
Mary • couple • us
1
2026-06-28 • via Nuitee
B
Brian • solo_traveller • us
1
Pros:

clean.

Cons:

no pool and I got for the pool. so waste of money.

2026-06-27 • via Nuitee
L
Lonnie • solo_traveller • us
10
2026-06-27 • via Nuitee
J
Jenkins • solo_traveller • us
10
Late night noise
Pros:

Good customer service

Cons:

Loud noise at 3 am outside in the parking area

2026-06-26 • via Nuitee
A
Anthony • couple • us
1
It was the worst. Never will I stay there again.
Pros:

Nothing

Cons:

Everything. Traffic. Dope fiends! Bugs! Cleanliness. Drugs usage on property by other guests.

2026-06-26 • via Nuitee
C
Christine Belle • couple • us
10
2026-06-25 • via Nuitee
N
Navaneetha Krishnan • solo_traveller • us
10
Good stay
Pros:

its peaceful

2026-06-24 • via Nuitee
E
E • solo_traveller • us
2
Cons:

After hours check in leaves a lot to be desired (as does the customer service of the lady behind the glass) PERIOD. Apparently I was assigned building 2 but how does one know where THAT is much less how to get there or where to park. (I had a hard enough time with the entrance; what looks like the arrival area was closed up with cardboard in all the windows) I didn't feel safe as I was alone trying to navigate my way to my room (244); there were random people out late around every corner.
All in all, the photos and reviews I don't believe were a fair depiction of this hotel. I never would have chosen it.

2026-06-24 • via Nuitee
P
Prasanth ram • solo_traveller • kr
8
2026-06-23 • via Nuitee
L
Linda • extended_group • us
2
The worst hotel experience ever.
Pros:

Nothing

Cons:

Overwhelming smell of bleach; giant cockroach in bathroom; dirty and stained towels; unkempt exteriors; had to call a noise complaint at midnight and people were smoking and fighting outside my room. Lobby full of mosquitoes.

2026-06-23 • via Nuitee