SureStay Plus Hotel by Best Western Sacramento Cal Expo

Hotels
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SureStay Plus Hotel by Best Western
6.7 (1706 reviews)
1900 Canterbury Rd , Sacramento , us

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Free
Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean property
Good location
Decent breakfast
Cons:
Dirty rooms
Rude staff
Heating issues
Single-use plastics

Categories

Cleanliness
5.16
Several mentions of cleanliness issues like a dirty shower and presence of a dead roach.
Service
8.13
Friendly staff, but negative experiences with check-out procedure and some rude staff members.
Location
7.67
Good location for events and easy access to the facility.
Room Quality
5.62
Spacious rooms but had heating issues.
Amenities
7.15
Decent amenities, including breakfast and security but with some reports of excessive plastic use.
Value for Money
6.11
Good prices but perceived low value compared to experience.
Food and Beverage
7.66
Breakfast praised by guests, though single-use plastics noted.
Overall Experience
6.13
Mixed experiences with both good and bad elements overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:59

Property Description

Convenient Location
Located in Sacramento, SureStay Plus Hotel by Best Western Sacramento Cal Expo is a short distance from major attractions like the Sacramento Convention Center, California State Capitol, and Discovery Park.

Modern Amenities
The hotel offers a range of amenities including a spa center for relaxation, a 24-hour front desk for convenience, and free WiFi throughout the property. Guests can also enjoy a grab-and-go breakfast to start their day right.

Business-Friendly Services
For business travelers, the hotel features a business center for work needs. Additionally, vending machines with drinks and snacks are available on-site for a quick bite.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Sacramento Cal Expo. Book now for a memorable stay!

Important information:

Please note: A USD 100.00 deposit is required to be paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.7
Based on 1706 reviews
Cleanliness: 5.16
Service: 8.13
Location: 7.67
Room Quality: 5.62
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.66
Overall Experience: 6.13
E
Elizabeth • solo_traveller • us
9
2026-06-13 • via Nuitee
S
Shawn • solo_traveller • us
9
Sure stay?
Pros:

Just as advertised. Comfortable bed and okay free breakfast.

Cons:

Suspicious activities in parking lot upon arrival shortly after midnight.

2026-06-13 • via Nuitee
T
Tajanay • couple • us
10
2026-06-13 • via Nuitee
C
Christina • solo_traveller • us
8
2026-06-12 • via Nuitee
K
Kiana • solo_traveller • us
10
2026-06-11 • via Nuitee
R
Rick • extended_group • us
7
Yhr stay was good, the staff did not communicate well
Pros:

The location was very good for what we were doing!

Cons:

There was not any mention of having to reserve a time to have you room cleaned! 1st night stay, was good, next day i had to find a person who was cleaning rooms to get clean towels! Still no mention of having to reserve to have someone clean the room!
We had trash and the outside trash can were over flowing, when I ask the room attendant to take the trash, She looked at me like she did not understand. Come to find out she spoke no english!

2026-06-10 • via Nuitee
L
Lonnie • solo_traveller • us
6
Pros:

Monica at the front desk was very helpful the next day when I attempted to move to a different one

Cons:

I didn't like that when I went to the front desk and told them that the handicap room that I had actually checked into or that I had accidentally booked the bed was horrible my husband's back at my stuff and the guy at the front desk the morning of the 9th so me I had to wait till 3:00 p.m. which I don't understand why and the housekeepers to get there at 10:00

2026-06-10 • via Nuitee
J
Jenkins • solo_traveller • us
10
Pros:

Good customer service nice clean comfortable beds fresh hot coffee full breakfast swimming pool ice machine good price

Cons:

No comment

2026-06-09 • via Nuitee
C
Cody • family_with_children • us
2
2026-06-07 • via Nuitee
R
Ramirez • family_with_children • us
7
For the piece, it was a good value for one night.
Pros:

It was clean. And I also like the breakfast.

Cons:

There was a lot of noise last night. People were screaming, fighting, and knocking on a door—not our door, but another one. It was crazy.

2026-06-06 • via Nuitee
K
Kendra • extended_group • us
1
Terrible
Cons:

The fact there is bums and transients walking around the facility. Found out it was a section 8 hotel. I was stalked by a person that was there when we got back from hotel. Terrible and scary

2026-06-05 • via Nuitee
R
Robert • couple • us
5
2026-06-05 • via Nuitee
A
Ana • couple • us
4
Ok
Pros:

Location, cleanliness

Cons:

Walls to thin. Baby crying all night, you could hear people talking all night

2026-06-04 • via Nuitee
L
Lonnie • solo_traveller • us
9
Pros:

Everything

2026-06-03 • via Nuitee
O
Oleh • couple • us
7
2026-06-02 • via Nuitee
S
Silvia • solo_traveller • us
10
Pros:

Everything

Cons:

The only problem was the room was on the second building and i have to walked to far when it was so hot on the afternoon.

2026-06-02 • via Nuitee
L
Lonnie • solo_traveller • us
9
2026-06-02 • via Nuitee
L
Lonnie • solo_traveller • us
9
2026-06-02 • via Nuitee
L
LeBlanc • solo_traveller • us
8
2026-06-01 • via Nuitee
J
Joseph • family_with_children • us
10
My day was very comfortable and enjoyable me and my family had a good time. Very peaceful.
Pros:

Staff was very friendly. The facility was clean and very accommodating.

Cons:

I liked everything it was very rewarding.

2026-06-01 • via Nuitee