Santefe Hotel

Hotels
8.6 (704 reviews)
Muhsine Hatun Mah. Ciftegelinler Cad. No:21 Kumkapı , Istanbul , tr
+90 212 638 68 98

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Rooms not as expected

Categories

Cleanliness
6.56
Multiple reviews indicated issues with cleanliness and maintenance, particularly with dirty bathrooms and run down conditions.
Service
10
The staff received high praise for being friendly and helpful, especially Mr. Yiğit.
Location
9.53
Guests appreciated the convenient location near transport and dining options.
Room Quality
7.07
Rooms were described as small and not matching photos, with issues like noise and odors.
Amenities
8.52
Basic amenities provided, but certain rooms had maintenance issues.
Value for Money
9.55
Guests felt the hotel offered good value for the price paid considering service quality.
Food and Beverage
8.51
Breakfast was mentioned positively by some guests, though others had varying opinions.
Overall Experience
9.06
Overall, mixed feedback with strong points in service and location, although cleanliness detracted from positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Luxurious Accommodation:
Experience a stay of comfort and style at Santefe Hotel in Kumkapi. Each room is equipped with a kettle, flat-screen TV, slippers, and free toiletries for your convenience.

Convenient Amenities:
Stay connected with complimentary WiFi available throughout the hotel. Some rooms even offer stunning sea views, adding an extra touch of luxury to your experience.

Prime Location:
Located just 1.5 km from the historic Sultanahmet area, Santefe Hotel is also within walking distance to the Grand Bazaar and the Blue Mosque, making it the perfect base for exploring the vibrant city of Istanbul.

Book your stay at Santefe Hotel now and indulge in a memorable experience of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.6
Based on 704 reviews
Cleanliness: 6.56
Service: 10
Location: 9.53
Room Quality: 7.07
Amenities: 8.52
Value for Money: 9.55
Food and Beverage: 8.51
Overall Experience: 9.06
S
Safa • solo_traveller • cz
8
2026-07-17 • via Nuitee
M
Muhannad • family_with_children • gb
8
2026-07-15 • via Nuitee
M
Marco • couple • ch
7
2026-06-29 • via Nuitee
T
Tomas • extended_group • es
10
Pros:

Все супер , чисто , просторно, все рядом .
Приедем еще раз с удовольствием.

2026-06-25 • via Nuitee
A
Ali • couple • se
7
Pros:

Personalen var bra

Cons:

Att frukost var inte på samma hotell

2026-06-22 • via Nuitee
E
Elisabeta • extended_group • ro
9
2026-06-22 • via Nuitee
B
Balint Samuel • couple • hu
7
2026-06-21 • via Nuitee
H
Hassan • couple • sa
7
2026-06-17 • via Nuitee
B
Bayram • solo_traveller • se
10
2026-06-17 • via Nuitee
N
Nemouchi • solo_traveller • dz
9
2026-06-13 • via Nuitee
M
Marina • couple • hr
10
Great!!
Pros:

Everything was great, super nice staff and good location.
I recommend!

Cons:

/

2026-06-08 • via Nuitee
B
Barbara • solo_traveller • au
10
Santefe Hotel Istanbul.
Pros:

Loved our hosts Yigit and his father Ishan. Cannot thank them enough for their wonderful recommendations.

Cons:

Small rooms but very comfortable beds.

2026-06-08 • via Nuitee
I
Ionut • family_with_children • ro
8
2026-06-07 • via Nuitee
A
Alessandro • solo_traveller • br
9
Com certeza irei voltar!
Pros:

Tanto Yigit quanto ihsan se tornaram mais que excelentes funcionários a me ajudar com o dia a dia em Istambul: eles foram amigos preocupados com a segurança tanto quanto meu bem estar. Com certeza voltaria lá pela qualidade do atendimento dos dois!

Cons:

Alguns espaços ainda estão por receber acabamento. E não tem sala para refeição. O café da manhã é servido em outro hotel.

2026-06-03 • via Nuitee
M
Marie Noelle • solo_traveller • fr
1
Pros:

Rien

Cons:

Je nai pas apprécié d'être forcer à payer 10 euros par jour mon petit déjeuner ils m'ont obligé je n'avais pas le choix un truc de fou ce sont des voleurs j'avais déjà pas besoin d'argent bah la encore moins

Et ils on refuser en CB que en liquide cash et paiement au début du séjour a mon arriver 150 euros je ne comprends pas

Et on refuser de me donner la facture m'ont dis qu'ils l'envoi par tel whatsapp mais je n'y crois pas

2026-06-01 • via Nuitee
A
Amgad • couple • eg
1
Not recommended
Pros:

Very bad

Cons:

Very small and very bad location and very poor place

2026-06-01 • via Nuitee
H
HillaryB • solo_traveller • co
7
2026-05-29 • via Nuitee
V
Vicky • couple • es
10
Unforgettable trip to Istanbul. 🌙✨
Pros:

Our stay was fantastic. We loved the place, and the kindness of the people who work there—both the father and the son—was outstanding. They were very helpful, friendly, and welcoming, and they were able to solve any issues we had. We really liked the place; it has a great location, and we felt very happy and comfortable throughout our stay. We highly recommend it. 💚

Cons:

I have nothing bad to say.

2026-05-26 • via Nuitee
W
Wafaa • family_with_children • fr
10
Super👍
Pros:

Tout était bien ,les personnels très gentils,quartier animé, proche de tous les monuments,bien desservi.
Pour le prix, c'etait très bien.
Merci

2026-05-17 • via Nuitee
C
Cristian • couple • it
8
2026-05-14 • via Nuitee