Santefe Hotel

Hotels
8.6 (714 reviews)
Muhsine Hatun Mah. Ciftegelinler Cad. No:21 Kumkapı , Istanbul , TR
+90 212 638 68 98

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Rooms not as expected

Categories

Cleanliness
6.56
Multiple reviews indicated issues with cleanliness and maintenance, particularly with dirty bathrooms and run down conditions.
Service
10
The staff received high praise for being friendly and helpful, especially Mr. Yiğit.
Location
9.53
Guests appreciated the convenient location near transport and dining options.
Room Quality
7.07
Rooms were described as small and not matching photos, with issues like noise and odors.
Amenities
8.52
Basic amenities provided, but certain rooms had maintenance issues.
Value for Money
9.55
Guests felt the hotel offered good value for the price paid considering service quality.
Food and Beverage
8.51
Breakfast was mentioned positively by some guests, though others had varying opinions.
Overall Experience
9.06
Overall, mixed feedback with strong points in service and location, although cleanliness detracted from positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Luxurious Accommodation:
Experience a stay of comfort and style at Santefe Hotel in Kumkapi. Each room is equipped with a kettle, flat-screen TV, slippers, and free toiletries for your convenience.

Convenient Amenities:
Stay connected with complimentary WiFi available throughout the hotel. Some rooms even offer stunning sea views, adding an extra touch of luxury to your experience.

Prime Location:
Located just 1.5 km from the historic Sultanahmet area, Santefe Hotel is also within walking distance to the Grand Bazaar and the Blue Mosque, making it the perfect base for exploring the vibrant city of Istanbul.

Book your stay at Santefe Hotel now and indulge in a memorable experience of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.6
Based on 714 reviews
Cleanliness: 6.56
Service: 10
Location: 9.53
Room Quality: 7.07
Amenities: 8.52
Value for Money: 9.55
Food and Beverage: 8.51
Overall Experience: 9.06
Y
Yilmaz • solo_traveller • tr
8
Würde ich aber nochmal buchen
Pros:

Das Personal war sehr freundlich und hilfsbereit

Cons:

Zustand der zimmer

2026-09-16 • via Nuitee
M
Marius-Daniel • extended_group • ro
8
2026-08-30 • via Nuitee
I
Izrail • couple • de
10
2026-08-27 • via Nuitee
I
Izrail • couple • de
10
2026-08-27 • via Nuitee
I
Izrail • couple • de
10
2026-08-27 • via Nuitee
M
Marc • couple • es
1
Estafadores y ladrones.
Pros:

Nada.

Cons:

Nos intentaron estafar, nos cambiaron la habitación a otro hotel (que no era un hotel). Porque decían que había un problema con nuestra habitación (se la habían dado a otro huésped). El trabajador no nos quiso devolver el dinero ni darnos nuestra habitación.

2026-08-27 • via Nuitee
A
Anika • solo_traveller • bg
6
2026-08-16 • via Nuitee
A
Abichou • family_with_children • fr
6
L'essentiel est de découvrir
Pros:

Le patron super gentil le veilleur de nuit super toujours a l'écoute merci pour l'accueil

Cons:

La taille des chambres trop petite

2026-08-12 • via Nuitee
R
Roxana • family_with_children • ro
1
Horor
Pros:

Nimic

Cons:

Mizerie

2026-08-05 • via Nuitee
Лили • solo_traveller • bg
9
Лиляна България
Pros:

Хотела е чист,много на добро място в близост до всички места който трябва да посетиш.Персонала е отзивчив,любезен леглата са удобни,стайте са със климатик препоръчвам го.

Cons:

няма нещо което да не ми хареса.

2026-08-04 • via Nuitee
K
Konstantin • solo_traveller • ru
9
2026-08-02 • via Nuitee
M
Mahnaz • family_with_children • se
10
Jag rekommenderar om ni ska ha en hotel i turkiet rekommenderar jag satefe hotel. det är mitt i stan allt runt dig och d
Pros:

Jag tycker allt var bra med hotellet som personalen, rummerna, städerskan och luften speciellt i det här värmen hjälpte det oss mycket. Personalen förstår bra och hjälper dig med allt som du behöver.

2026-08-02 • via Nuitee
S
Safa • solo_traveller • cz
8
2026-07-17 • via Nuitee
M
Muhannad • family_with_children • gb
8
2026-07-15 • via Nuitee
M
Marco • couple • ch
7
2026-06-29 • via Nuitee
T
Tomas • extended_group • es
10
Pros:

Все супер , чисто , просторно, все рядом .
Приедем еще раз с удовольствием.

2026-06-25 • via Nuitee
E
Elisabeta • extended_group • ro
9
2026-06-22 • via Nuitee
A
Ali • couple • se
7
Pros:

Personalen var bra

Cons:

Att frukost var inte på samma hotell

2026-06-22 • via Nuitee
B
Balint Samuel • couple • hu
7
2026-06-21 • via Nuitee
H
Hassan • couple • sa
7
2026-06-17 • via Nuitee