Zenith Hotel Kuantan

Hotels
8.3 (4258 reviews)
Jalan Putra Square 6, Putra Square , Kuantan , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Slow check-in

Categories

Cleanliness
6.3
Multiple reviews mention cleanliness issues, including dirty bathrooms and dusty carpets.
Service
8.3
Some positive comments about service, but mentioned issues with front desk staff.
Location
9.3
Strategically located near shopping areas, praised in many reviews.
Room Quality
8.3
Rooms described as comfortable and spacious, despite some maintenance issues.
Amenities
7.8
Amenities like breakfast and pool received mixed reviews; some improvements needed.
Value for Money
8.8
Generally seen as worth the cost with good value for breakfast.
Food and Beverage
9.3
Food, especially breakfast, was well-received and frequently praised.
Overall Experience
8.3
Mixed feedback but overall satisfactory; some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:04

Property Description

Integrated Building with Convention Centre

Zenith Kuantan offers more than just a hotel stay – it is part of an integrated building that includes a convention centre, retail, and dining options. This makes it the perfect choice for both leisure and business travelers looking for convenience and accessibility.

Modern Rooms and Amenities

Guests can expect spacious contemporary rooms at Zenith Kuantan, equipped with a flat-screen TV, 24-hour room service, and private bathrooms with essential amenities. The hotel also provides tea/coffee making facilities and a minibar for a comfortable stay.

Dining Options and Leisure Facilities

From all-day dining at The Dining Room Coffee House to unwinding at The Lounge with drinks, Zenith Kuantan caters to your culinary preferences. Additionally, guests can stay active at the fitness centre, plan their adventures at the tour desk, or relax at the infinity pool and spa.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective from 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 5 years old and over stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4258 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 8.3
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.3
N
Noor Hisham couple my
10
2026-06-13 via Nuitee
H
HAYATI solo_traveller my
9
Pros:

Very comfortable

2026-06-13 via Nuitee
M
MUHAMMAD solo_traveller my
10
2026-06-13 via Nuitee
Z
Zaini solo_traveller my
10
2026-06-13 via Nuitee
M
Mustafa extended_group my
9
2026-06-13 via Nuitee
D
Dr Rohanis couple my
9
2026-06-12 via Nuitee
Y
YOON PING extended_group sg
8
Very enjoyable stay in Zenith.
Pros:

We are very happy that we had connecting rooms. Rooms and toilets are clean and spacious. Hotel is located across shopping mall, which is convenient.

Cons:

the free parking is not so convenient.

2026-06-11 via Nuitee
D
Deepti solo_traveller my
8
2026-06-11 via Nuitee
H
Hanorsaliza Binti couple my
10
2026-06-11 via Nuitee
N
Nur Hidayati couple my
9
Overall, its a pleasant stay if hotel can manage improving the parking for hotel guests
Pros:

room was comfortable and the gym facilities were excellent

Cons:

parking will be an issue during weekends when external events are being held.Please improve the parking arrangement for hotel guest instead the external visitors!the breakfast offered a good variety of choices but the selection did not suit my personal taste

2026-06-10 via Nuitee
Z
Zulkifli solo_traveller my
10
Pros:

Cleanliness

Cons:

.

2026-06-10 via Nuitee
K
KEOH YING solo_traveller my
5
Due to the bed bug issue, the overall experience was bad.
Pros:

The location

Cons:

I was bitten by bed bug during my stay in Zenith Hotel and brought one bed bug back home.

2026-06-10 via Nuitee
N
NORHASNIZA solo_traveller my
10
2026-06-10 via Nuitee
A
Afindi couple my
10
2026-06-10 via Nuitee
S
Sharipah Fashaha extended_group my
8
2026-06-10 via Nuitee
H
hafiz couple my
9
2026-06-10 via Nuitee
F
Fatimah couple my
8
2026-06-09 via Nuitee
W
Wei couple my
7
2026-06-09 via Nuitee
N
Nazatulshima extended_group my
8
2026-06-09 via Nuitee
N
NOOR LIDA couple my
9
As expected - sangat berpuas hati.
Pros:

1. Dekat dengan shopping center terbesar dan di tengah bandar - betul2 depan hotel. Jalan kaki 3-4 minit sahaja.
2. Breakfast menarik dan menepati taste buds sayad an TEH TARIK SANGAT SEDAP 10/10.

Cons:

TV - setiap kali nak ON kena daftar semula YouTube etc. Tidak mesra tetamu.

2026-06-09 via Nuitee