Conrad Manila

Hotels
•
Conrad Hotels & Resorts
9.4 (2336 reviews)
Seaside Boulevard corner Coral Way, Mall of Asia Complex, , Manila , ph
+63 2 8833 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent breakfast
Great location
Strong amenities
Good value
Cons:
Humidity smell
Noise from the street
Sound isolation issues

Categories

Cleanliness
8.4
There were mentions of humidity smell and some sound isolation issues.
Service
9.9
The staff was consistently praised for being friendly, helpful, and attentive.
Location
9.4
Excellent location noted with convenience to amenities.
Room Quality
8.9
Rooms were described as comfortable but with some concerns over soundproofing.
Amenities
9.4
Amenities received positive remarks for quality and variety.
Value for Money
9.4
Perception of value was high, particularly given service and cleanliness.
Food and Beverage
9.9
Breakfast buffet and dining experiences were highly rated.
Overall Experience
9.9
Overall stay was very enjoyable with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:38

Property Description

Luxurious Accommodations
Conrad Manila offers stylish rooms with modern amenities such as flat-screen TVs, plush bath robes, and free toiletries, ensuring a comfortable stay for guests. Some rooms even feature a separate seating area for added convenience.

Convenient Location
Located just 100 meters from SMX Convention Center and within walking distance to popular shopping destinations like SM Mall of Asia, Conrad Manila provides easy access to key attractions in Manila. The hotel's proximity to Manila International Airport also makes it a convenient choice for travelers.

Exceptional Services
Guests can take advantage of free WiFi, private parking, and an on-site bar during their stay. Additionally, the hotel offers car hire services and features a gift shop for souvenirs, catering to the diverse needs of visitors.

Experience luxury and convenience at its best - book your stay at Conrad Manila today!

Important information:

"Breakfast included with room bookings applies only to adults.
Children under the age of 5 receive complimentary breakfast,
while those aged 6-12 are charged 50% of the adult breakfast rate."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 2336 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
M
MADONNA • couple • ph
10
Beautiful hotel, fantastic staff
Pros:

The best thing about this property is the staff. You can see how well trained everyone is from the security, check in staff, restaurant staff, literally everyone. They all seem to know exactly what to do and say. The restaurant staff are exceptional. I noticed even the guests going to the breakfast buffet would all be smiling by the time they were seated. And if you have a special occasion, somehow everyone just seems to know about it and what to do. The hotel runs like a well oiled machine.

2026-08-08 • via Nuitee
J
Jurgen • family_with_children • be
9
Perfect
Pros:

Room,staff and breakfast

Cons:

Urly checking out I am sure the room whas not booked for this day whe only asked for checking out 3 hours later because we have night flight with a child from 4 years old not funny trust me

2026-08-08 • via Nuitee
R
rosemarie • couple • ph
10
2026-08-07 • via Nuitee
R
rosemarie • extended_group • ph
10
2026-08-07 • via Nuitee
K
Kinh-Luan • couple • us
10
2026-08-07 • via Nuitee
S
Sharon • solo_traveller • au
8
Pros:

The cafe at the hotel. Proximity to Mall of Asia

2026-08-06 • via Nuitee
M
Melissa Colnaghi • extended_group • br
8
Pros:

otimas instalacoes

Cons:

distancia do quarto ao elevador e do café da manha

2026-08-05 • via Nuitee
D
Diane • couple • ph
10
2026-08-03 • via Nuitee
S
Sian Len • solo_traveller • ph
8
2026-08-03 • via Nuitee
D
Djoana • family_with_children • ph
10
We had a wonderful stay. All the staff are very welcoming, from the housekeeping, security, servers and all employees, t
2026-08-02 • via Nuitee
R
Rudolf • couple • nl
9
2026-08-02 • via Nuitee
D
Djoana • family_with_children • ph
10
2026-08-02 • via Nuitee
R
Roan • family_with_children • us
10
I will be returning because our stay was comfortable and excellent!!!
Pros:

The property was clean, the room was spacious, the views were nice, the staff are warm and the service is excellent!!!! Will definitely return again 100%!! Of course, the location is unbeatable! Steps away from Mall of Asia..

2026-07-24 • via Nuitee
J
Julia • solo_traveller • it
10
2026-07-23 • via Nuitee
A
Angelique • solo_traveller • ph
10
2026-07-22 • via Nuitee
D
Daniele • solo_traveller • sa
5
Hit and Miss
Pros:

The greatest asset of Conrad Manila is undoubtedly its people. They are the reason I would happily return.

A special thank you to Gian at Reception, who made check-in genuinely enjoyable. Her professionalism, sense of humor, and warm personality turned a routine arrival into a memorable welcome.

The spa was another highlight of my stay. Beautiful facilities, outstanding treatments, and a wonderfully relaxing atmosphere—easily one of the best hotel spas I've experienced.

The real stars, however, were the team at the C Lounge (Supervisor Lady cant recall the name). I enjoy smoking cigars outdoors, so I spent time on the terrace. When I discovered there was no Wi-Fi coverage, the team did everything they could to help. They even offered their own mobile phones as hotspots so I could continue working while enjoying my cigar. That level of service is exceptional. Their kindness, initiative, and genuine desire to help transformed what could have been a frustrating experience into one I'll remember for all the right reasons.

The staff are simply world-class.

Cons:

It is honestly surprising that a luxury hotel such as Conrad Manila has no Wi-Fi coverage on the C Lounge terrace. In today's world, especially for business travelers, reliable connectivity throughout guest areas should be a given.

More disappointing, however, was the follow-up after my stay. Believing I had accidentally left my lpad in the hotel, I emailed the team immediately after departure. Three days later, I am still waiting for a response. When a guest reports a potentially valuable lost item, timely communication should be an absolute priority. Unfortunately, this experience fell well below the standards expected from a Conrad property.

My stay can be summarized very simply:

Staff: 10/10 – Some of the finest hospitality professionals I've encountered anywhere in the world.

Management: 2/10 – The people deserve better systems, faster communication, and stronger operational support.

Conrad Manila has an extraordinary team. If management matched the dedication, professionalism, and care shown by its employees, this hotel would undoubtedly be one of the best in Asia.

2026-07-21 • via Nuitee
L
Luis • solo_traveller • es
9
2026-07-21 • via Nuitee
G
Gene • solo_traveller • gb
9
Pros:

Excellent high-quality hotel with all amenities at hand.
Rooms are spacious with large bathrooms.
Staff are always on point, courteous, and helpful.
Check-in and out smooth and swift.
Evening dinner was included in my choice of room.

Cons:

I booked a 'quiet' room but was placed near the hotel's construction area (and noise heard on a Sunday morning).
Not a good look - staff smoking outside the bar on level 3. The hotel should have a designated staff smoking area away from guests (my opinion only).

2026-07-20 • via Nuitee
C
Carsley • solo_traveller • ng
9
It was amazing !
Pros:

Everything

2026-07-20 • via Nuitee
S
Shannon • couple • nz
8
Was okay. Expensive for what it is
Pros:

Expensive for what it is. Clean and comfortable however

2026-07-19 • via Nuitee