Conrad Manila

Hotels
Conrad Hotels & Resorts
9.4 (2288 reviews)
Seaside Boulevard corner Coral Way, Mall of Asia Complex, , Manila , ph

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent breakfast
Great location
Strong amenities
Good value
Cons:
Humidity smell
Noise from the street
Sound isolation issues

Categories

Cleanliness
8.4
There were mentions of humidity smell and some sound isolation issues.
Service
9.9
The staff was consistently praised for being friendly, helpful, and attentive.
Location
9.4
Excellent location noted with convenience to amenities.
Room Quality
8.9
Rooms were described as comfortable but with some concerns over soundproofing.
Amenities
9.4
Amenities received positive remarks for quality and variety.
Value for Money
9.4
Perception of value was high, particularly given service and cleanliness.
Food and Beverage
9.9
Breakfast buffet and dining experiences were highly rated.
Overall Experience
9.9
Overall stay was very enjoyable with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:38

Property Description

Luxurious Accommodations
Conrad Manila offers stylish rooms with modern amenities such as flat-screen TVs, plush bath robes, and free toiletries, ensuring a comfortable stay for guests. Some rooms even feature a separate seating area for added convenience.

Convenient Location
Located just 100 meters from SMX Convention Center and within walking distance to popular shopping destinations like SM Mall of Asia, Conrad Manila provides easy access to key attractions in Manila. The hotel's proximity to Manila International Airport also makes it a convenient choice for travelers.

Exceptional Services
Guests can take advantage of free WiFi, private parking, and an on-site bar during their stay. Additionally, the hotel offers car hire services and features a gift shop for souvenirs, catering to the diverse needs of visitors.

Experience luxury and convenience at its best - book your stay at Conrad Manila today!

Important information:

"Breakfast included with room bookings applies only to adults.
Children under the age of 5 receive complimentary breakfast,
while those aged 6-12 are charged 50% of the adult breakfast rate."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 2288 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 9.9
M
Magnampo solo_traveller ph
7
2026-07-18 via Nuitee
M
Maggan solo_traveller se
10
2026-07-16 via Nuitee
A
Asim family_with_children be
10
Thank you to all the staff for the excellent service and hospitality, especially Ms. Eunice and Gen at the breakfast res
Pros:

Alles

Cons:

Niks

2026-07-15 via Nuitee
S
Stephen couple au
10
2026-07-15 via Nuitee
A
Alfredo solo_traveller us
6
Pros:

Food Buffet was very good. Convenient to MOA, pool and Gym.
We encountered a bad experienced in our room but Miss Mabel (Mabz) from housekeeping dept. went above and beyond to make our stay as comfortable as possible.

Cons:

I think there was something going on with their rooms. Our room was beautiful but has a musty or moldy smell. We immediately addressed the issue and they were kind enough to moved us to a Premier room. Secondly, my sister's room has no AC, they tried fixing it too with no luck and they moved them too. I am sure it was an isolated cases but they were really kind enough to make us happy.

2026-07-15 via Nuitee
E
Emylou couple ph
10
2026-07-13 via Nuitee
M
Mariel extended_group us
10
2026-07-13 via Nuitee
M
Maria solo_traveller us
10
Wonderful place and people.
Pros:

Everything. The hotel, the room the employees, how safe I felt. All the employees at this hotel were very nice, polite, helpful and professional. The room was very spacious and I had a clear view of the bay. There was great variety of foods and drinks for breakfast. Special thanks to JR and Jane at the customer service desk, John and Warrin at the elevators, Jamie and the lifesaver (I am sorry I did not get his name) at the pool, JC, Elderson, Antonett and Marc at the Brasserie, the housekeepers even though I did not see them and I don't have their names, since they kept my room clean and replenished every day. And I don't want to forget all the employees greeting and helping the guest. This was a wonderful experience and if I every go back to Manila, I will definitely stay here again!

Cons:

Nothing!

2026-07-10 via Nuitee
F
Freedom63853255313 Family
10
FAMILIAR BUT PROFESSIONAL SERVICE!
Pros:

My 3rd time in Conrads with my Family to relax and some business meetings.
A big shout out to Josh and Eunice for very nice service in our stay there serving complimentary drinks and bibingka. " Mabuhay"

And of course to John Rivera who always greeting us with warm smile and making sure if our stay is all good.

Whenever we need Hotel to stay.
Conrad is our GO TO Hotel.
With these kind of people serving you- Everything is Good! ☺☺☺

2026-07-09 via Tripadvisor
J
Jenny Isabelle family_with_children ie
9
Good and worthwhile
Pros:

Very accessible to SMDC

Cons:

Expensive room rates.

2026-07-09 via Nuitee
D
darren couple ph
10
2026-07-09 via Nuitee
K
K9184WCtanyan Family
10
Great service and place
Pros:

Ambience is so refreshing, perfect if you really want to go on vacation. Service is great. Gil is very friendly and helpful!

2026-07-07 via Tripadvisor
B
Bartholomew family_with_children pg
9
Awesome 👌
Pros:

The Hotel Drivers

Cons:

Change the Toilet pot

2026-07-07 via Nuitee
J
janinelR7922AZ Family
10
Our stay was truly enjoyable and memorable. The hotel was comfortable, well-maintained, provided a welcoming atmosphere
Pros:

Gil provided exceptional service throughout our stay. He was professional, attentive, and always willing to assist with a warm and welcoming attitude. His dedication to guest satisfaction truly enhanced our hotel experience. Thank you, Gil, for your outstanding hospitality and excellent service!

2026-07-06 via Tripadvisor
G
Genesis couple ph
9
2026-07-06 via Nuitee
C
Charmaine couple ae
10
2026-07-06 via Nuitee
M
Mysteriosa family_with_children us
10
Good environment
Pros:

Cleanliness, friendly staff

Cons:

A little bit of noise cause of the construction outside

2026-07-06 via Nuitee
J
Janine couple au
9
2026-07-05 via Nuitee
A
Annette extended_group us
10
We had a wonderful time!
Pros:

Proximity to the MOA where everything is there.

Cons:

We love Conrad. It’s one of our preferred hotels when vacationing in different countries. Our only concern during our stay which I forgot to mention at the front desk when checking out was the bathroom. There was a lingering smell of urine in bathroom.

2026-07-04 via Nuitee
R
Resort38322350386 Family
10
Great security service
Pros:

We stayed here for the holiday weekend as we participated in the Galaxy run 2026. We were warmly greeted by staff and security upon arrival. Because of the upcoming Galaxy run event, and also it happened to be a holiday weekend, we were told that the valet is already full and that we should park in the parking area. This made us a bit disappointed because we have 2 kids and big luggages with us, and this is one of the perk we are expecting as a diamond member. One of the security guards, Felipe Dollente approached us and he made it possible for us to have a slot in the valet. He helped with the luggages and assisted us until we got inside the hotel. And even on our check out, he made sure everything went smoothly as we waited for our car to arrive in front of the entrance. Great service indeed

2026-07-02 via Tripadvisor