Conrad Manila

Hotels
•
Conrad Hotels & Resorts
9 (2250 reviews)
Seaside Boulevard corner Coral Way, Mall of Asia Complex, , Manila , PH
+63 2 8833 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (Mall of Asia, bay frontage, close to SMX/exhibition)
Very helpful and attentive staff / exceptional service
Spacious rooms and super comfortable beds
Clean rooms and bathrooms (many mentions)
Good breakfast selection (variety)
Gym and pool available and well-regarded
Direct covered access/walkways to Mall of Asia
Great views from some rooms (full window overlooking water)
Cons:
Occasional damp/musty smell reported in a room
Poor sound isolation between rooms and corridors
Food issues: hot buffet items lukewarm/cold; disappointing seafood offering
Perceived as pricey / value concerns (expensive breakfast)
Wi‑Fi connectivity difficulties in at least one report
In-room telephone/TV connection failures reported
Only one toilet paper roll noted in one room
One guest unhappy with altered/less attractive front view due to reclamation

Categories

Cleanliness
8.6
Mixed signals: several reviews explicitly praise clean rooms and bathrooms, but there are also reports of a damp/musty smell in a room and a single review mentioning only one toilet roll — overall slightly below perfect.
Service
9.9
Strongly positive across reviews: multiple guests call staff exceptional, very helpful and attentive (including specific praise for reception staff and anniversary service), justifying a top rating to reflect consistently excellent service.
Location
9.9
Consistently highlighted as a major positive: immediate access to Mall of Asia, bay frontage, convenient for SMX/exhibition and casinos; one comment notes a less attractive front view due to reclamation, but overall location is excellent.
Room Quality
8.7
Rooms are often described as spacious with very comfortable beds and large windows, but issues noted include poor sound isolation, damp smell in at least one room, and occasional in-room equipment failures (telephone/TV).
Amenities
9.1
Gym and pool receive positive mentions and access walkways to the mall are valued; however there are a few reported problems (wifi connectivity issues, in-room phone/TV connection problems) so slightly above average overall.
Value for Money
8.2
Perceived as somewhat pricey by some guests; several complaints about expensive breakfast and one explicit comment 'Too pricey for the experience' lower this category relative to others.
Food and Beverage
8.3
Breakfast is praised in multiple reviews (variety, good selection), but there are recurring complaints about hot buffet items being lukewarm/cold and a disappointing seafood offering (no lobster advertised/served), resulting in a modestly reduced score.
Overall Experience
9.3
Most guests report an enjoyable or pleasant stay with standout staff and good facilities; isolated issues (sound, smell, food temperature, minor service follow-up) prevent a perfect score but overall experience is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodations
Conrad Manila offers stylish rooms with modern amenities such as flat-screen TVs, plush bath robes, and free toiletries, ensuring a comfortable stay for guests. Some rooms even feature a separate seating area for added convenience.

Convenient Location
Located just 100 meters from SMX Convention Center and within walking distance to popular shopping destinations like SM Mall of Asia, Conrad Manila provides easy access to key attractions in Manila. The hotel's proximity to Manila International Airport also makes it a convenient choice for travelers.

Exceptional Services
Guests can take advantage of free WiFi, private parking, and an on-site bar during their stay. Additionally, the hotel offers car hire services and features a gift shop for souvenirs, catering to the diverse needs of visitors.

Experience luxury and convenience at its best - book your stay at Conrad Manila today!

Important information:

"Breakfast included with room bookings applies only to adults.
Children under the age of 5 receive complimentary breakfast,
while those aged 6-12 are charged 50% of the adult breakfast rate."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,105 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2250 reviews
Cleanliness: 8.6
Service: 9.9
Location: 9.9
Room Quality: 8.7
Amenities: 9.1
Value for Money: 8.2
Food and Beverage: 8.3
Overall Experience: 9.3
R
romeo jr • couple • ph
10
2026-11-07 • via Nuitee
T
Therese • extended_group • ph
9
Pros:

Overall cleanliness
All staff members were so accommodating

Cons:

No taho for bfast

2026-11-06 • via Nuitee
J
James • extended_group • au
10
Excellent customer service, clean room and accessible to shops.
Pros:

Excellent service! Jessica ( front desk staff) is a gem. Jessica handled our queries and requests smoothly. Her customer service skill is AAA+++. Jessica deserves a pay rise!

2026-11-06 • via Nuitee
G
Gladys • couple • au
9
2026-11-03 • via Nuitee
I
Ireland • solo_traveller • us
10
2026-10-27 • via Nuitee
M
Michelle • couple • gb
8
Was ok. Definitely not 5 star though
Pros:

Location to the airport was great

Cons:

The room smelt of damp and must

2026-10-22 • via Nuitee
D
Don • couple • au
10
2026-10-21 • via Nuitee
E
Edna • couple • ph
10
It was the best anniversary celebration we had! Thank you, Conrad!
Pros:

- Spacious room
- super comfortable bed
- clean bathroom
- everything appears to be well thought of

Cons:

Nothing

2026-10-20 • via Nuitee
L
Laurence • solo_traveller • us
9
Pros:

Up class hotel
Big room
Good breakfast
Helpful staff
Good location

2026-10-20 • via Nuitee
N
Nurhafiza • solo_traveller • my
10
2026-10-17 • via Nuitee
P
Peter • couple • tw
7
Pros:

The staff were great, gym and pool were also good. The location was perfect for an exhibition at SMX and also for access to mall of Asia.

Cons:

The sound isolation in the room was very bad. You could hear any noise from the neighbours room and also from the outside hallway.

2026-10-16 • via Nuitee
C
Coronel • couple • ph
9
over all it was a good experience. Keep up the good work and contnue improving your services
Pros:

Btekfast is good ,lot of meal to choose

Cons:

I didnt like ĺike the front view
because the area is no lpnger as attractive as before , with the reclamaitom area being featured.

2026-10-15 • via Nuitee
S
Sabir • couple • il
10
كانت تجربة اكثر من رائعة استمتعنا كثيرا خلال إقامتنا احببت كيف ان الموظفين لطيفين
Pros:

اعجبني كثيرا حسن الاستقبال و تعامل الموظفين جميعا دون استثناء
ايضا موقع الفندق حيت يقع امام الخليج و بجانبه مول اوف اسيا الضخم و الملاهي
اريد ان اشكر شكر خاص لفتاة الاستقبال نسيت اسمها هه لكنها ترتدي نظارات و شعرها اسود
كانت لطيفة معنا اكثر من اللازم😍😍

Cons:

كل شي اعجبني حقا

2026-10-15 • via Nuitee
R
Rikka • couple • ph
10
2026-10-14 • via Nuitee
F
Francis • couple • nz
10
Nice
Cons:

Only 1 toilet paper roll in the room

2026-10-14 • via Nuitee
P
Princess Anne • extended_group • ph
10
2026-10-13 • via Nuitee
G
Gary • couple • ph
9
2026-10-10 • via Nuitee
T
Teresa Rosario • family_with_children • ph
10
Pros:

view

2026-10-07 • via Nuitee
C
Carmina • solo_traveller • ph
8
2026-09-19 • via Nuitee
P
Paul • couple • au
8
Overall it was pleasant
Pros:

Location

Cons:

The bay view

2026-09-16 • via Nuitee