Boutique & Fashion Hotel Maciaconi - Gardenahotels

Hotels
8.6 (627 reviews)
Str. Plan Da Tieja 10 , Santa Cristina in Val Gardena , IT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable accommodations
Cons:
Limited parking
Issues with food service

Categories

Cleanliness
8.59
The room was comfy, big, clean, and well-equipped.
Service
8.87
The staff is super friendly and helpful - exceptionally kind and accommodating.
Location
8.8
The hotel is centrally located, making it easy to navigate to various points.
Room Quality
8.55
The room was comfortable and well-equipped with good facilities.
Amenities
8.68
The spa area and the swimming pool were very enjoyable.
Value for Money
8.45
The experience was good considering the amenities and service provided.
Food and Beverage
8.19
Food quality was good, but there were issues with serving timing during dinner.
Overall Experience
8.66
Overall, it was an amazing experience and is highly recommended!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:22

Property Description

Luxurious Alpine-Style Accommodation:
Indulge in a stay at the Boutique & Fashion Hotel Maciaconi - Gardenahotels, offering stylish Alpine accommodation with modern amenities. Relax in rooms featuring flat-screen LCD TVs and balconies in most rooms.

Wellness Retreat:
Unwind after a day on the slopes in the spa's hot tub, steam bath, sauna, and bio sauna. Pamper yourself with a 5-course menu at the restaurant and enjoy a delightful cake buffet in the afternoons.

Convenient Location and Activities:
Located in the heart of Santa Cristina, the hotel is just steps away from the Saslong slopes and offers easy access to the Gardena Ronda ski train. Explore nearby attractions like the ice ring and tennis court, or hop on the ski bus to reach Selva and Ortisei conveniently.

Book your stay at Maciaconi now for an unforgettable Alpine getaway!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance.

At night, the center of the city is a restricted-traffic area.

While outdoor parking is free and reservation is not needed, the covered parking lot costs extra and reservation is required.

Both the Kid's Club and the massage service are only available during the high season.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 627 reviews
Cleanliness: 8.59
Service: 8.87
Location: 8.8
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.45
Food and Beverage: 8.19
Overall Experience: 8.66
G
Georgi Nikolaev • couple • fr
10
Awesome
Pros:

Awesome, great decor, nice spa, kind personnel ready to help with a smile, highly recommended and can’t wait to go back again

2026-09-19 • via Nuitee
N
Na • couple • cn
9
Pros:

安逸

2026-09-19 • via Nuitee
E
elamar • solo_traveller • il
10
Pros:

This hotel is everything we needed!
They welcomed us with a smile and give us everything we needed.
Everyone of the stuff was amazing!
I recommend this hotel with all my heart, it was definitely a great part of our trip.

2026-09-18 • via Nuitee
R
Rahul • couple • gb
10
Fabulous breakfast, great staff and good location.
Pros:

Staff of the hotel are very friendly, helpful, and generally cheerful people with makes the stay very enjoyable.

Breakfast is fabulous and few items are served hot and are customised based on your needs. Hotel also served evening snacks which has few deserts but a good selection to have after a long hike day.

Rooms are very spacious and comfortable, our room also had a jacuzzi and balcony overlooking the street and the mountain.

Swimming pool, sauna and cold plunge are best options for relaxation after long hikes.

Cons:

They could provide a kettle in the room.

2026-09-17 • via Nuitee
F
FERNANDA • solo_traveller • cl
10
Pros:

Está bien ubicado, todo funciona bien y el personal me ayudó en todo. Yo llegué muy tarde y me esperaron con comida y para hacer el check in! Las instalaciones son geniales!

2026-09-15 • via Nuitee
G
Gachi • couple • ar
6
2026-09-14 • via Nuitee
M
Maria • couple • nz
10
Definitely worth staying
Pros:

Beautiful property. We stayed in a big room with a balcony.
Right in town close to all amenities.
Great breakfast
Staff very helpful Nice
Super clean

2026-09-14 • via Nuitee
A
Adrian • couple • pl
10
2026-09-14 • via Nuitee
J
Jordi • family_with_children • es
7
2026-09-13 • via Nuitee
S
Simone • extended_group • de
10
2026-09-13 • via Nuitee
A
Antonella • couple • it
4
Pros:

Nulla

Cons:

L'esperienza presso l'Hotel Maciaconi è stata profondamente deludente ed il costo del soggiorno non rispecchia minimamente la qualità dei servizi offerti, tantomeno lo standard di un hotel a 4 stelle. La gestione dell'ospite è stata a dir poco inadeguata. La struttura ha omesso di comunicare un'informazione fondamentale per la viabilità locale: la chiusura totale del Passo Sella dalle 9:00 alle 16:00 per una gara ciclistica. A causa di questa grave negligenza sono rimasta bloccata per ore. La cosa più grave, tuttavia, è stata la reazione della reception che non si è nemmeno scusata.Costi extra scandalosi: Chiesti ben 140€ per sole due ore di late checkout.Tassa cani ingiustificata: Pagati 40€ al giorno per il cane con zero servizi offerti (né cuccia, né snack).Una vera vergogna. Personale non all'altezza del prezzo pagato. Sconsigliatissimo.

2026-09-13 • via Nuitee
M
Martin • solo_traveller • sk
8
2026-09-12 • via Nuitee
L
Liana • extended_group • ch
8
Perfekte Lage sehr komfortabel
Pros:

Gute Zimmergrösse für Suite, komfortables Bettsofa, sehr nettes und hilfsbereites Personal, sehr Gutes Frühstücksbuffet. Perfekte Lage für Tagesausflüge auf Berg Bahnen, Bus vor der Türe. Südtirol Guest Card gleich bei Ankunft bekommen. Schöner Garten, Pool und Wellnessbereich inklusive

Cons:

Wasserkocher und Kaffeemaschine im Zimmer hätte ich bei einem 4 Sterne Boutique Hotel dieses Niveaus und Preises erwartet. Keine Trinkgläser im Zimmer. Abend Essen im Hotel eher teuer und kleine Portionen, aber top Qualität.

2026-09-11 • via Nuitee
R
Rasmus • couple • fi
10
2026-09-11 • via Nuitee
L
Lasse • solo_traveller • se
10
Pros:

Allt

Cons:

-

2026-09-11 • via Nuitee
G
Georgia • extended_group • gb
10
Pros:

Loved this hotel, the pool, sauna, plunge pool as well as the happy hour with snacks. Great location and near lots of restaurants.

Cons:

There is no AC in the room, so we had the window open all night which is quite loud as the property is on a main road.

Parking is a bit tricky, but the staff are helpful. Parking is outside the property and you leave keys with reception so they can move cars if needed when other guests leave. There is also an overflow covered parking.

2026-09-10 • via Nuitee
Y
YEHOSHUA • solo_traveller • il
9
2026-09-10 • via Nuitee
C
CHEN FAN • couple • tw
9
Pros:

Staff are nice and friendly. Location is good with beautiful view and there is a supermarket next to the hotel which is very convenient.

2026-09-08 • via Nuitee
M
Marco • couple • it
9
2026-09-08 • via Nuitee
T
Tiziana • solo_traveller • it
9
2026-09-07 • via Nuitee